I have a successful family owned new commercial plumbing company, our office bids on millions of…read moredollars of plumbing work every month. I ran into an issue that was beyond my expertise so I called to get some assistance. spoke to 2 different Ryan's the first day and they promised me that the tech would call me back shortly. With buisness at a stand still, no call back! called the next morning and actually got someone named Chris on the phone. I explained what was going on and he told me the techs were not in for at least another hour, but he would mark it priority for them to call me back. 3 hours went by, buisness still greatly crippled by the issue with the computer, and no call. Frustrated, I called Best Buy. One 45 minute call and we were back up and running again at full capacity. If you have a problem with your pc, DONT WASTE YOUR TIME WITH THIS GROUP OF INCOMPETENT PEOPLE!! Oh, by the way, they NEVER CALLED BACK AT ALL!!! Forgotten about and neglected when my Buisness and livelihood were on the line! You people are a joke and if the owner knows what's good for him, he should start re-staffing immediately, or prepare to go bankrupt because the employees don't care about his customers or his money!

I was sent to university PC by Apple on March 4 because I had received a iPhone 17 Pro Max from…read moreApple a month and a half ago well, I plugged it in the night before and when I unplugged it the very next day the battery went from 100 to 57. I took the phone first to Best Buy. The gentleman there told me that he could not authenticate the battery so he suggested that I contact Apple to get their recommendation. I contacted Apple and Apple told me to take the iPhone to university PC, the Apple representative scheduled me an appointment with University PC and they would have it repaired well when I got there a young man was helping me. He asked another representative for help who was working with another gentleman at the end of the counter a question about my phone as he and I talked. The other representative said you're gonna have to pay to get this phone fixed for that battery because Apple doesn't pay for battery I told him excuse me Apple sent me there and they said they would have the battery replaced besides I have AppleCare on the phone . He then said well you won't have to pay for the battery but if you want this phone fix you're gonna have to leave it right now. I asked him what am I supposed to do without a phone? He said not his problem so I told him that wasn't gonna happen because Apple said they would fix the battery and I told him that was not going to working Apple said they would replace the phone if I could not get it fixed there so now Apple is going to replace my new phone with another new phone. Right now I'm feeling some kinda way about my last visit I called Apple and explained what had happened and why I couldn't leave my phone in that place. Apple representative apologized for the situation ( which she didn't have to, but it made things lighter, it was appreciated) she said she understood and they would make the arrangement to exchange my phone . Anyway the first representative I started with he did try. To him thank you for trying to put things at ease.

DO NOT TAKE YOUR DEVICE HERE!! I took my laptop in for a screen repair and they did an awful job. I…read morehave a touchscreen laptop which i use a stylus for in order to do my work with 3d modeling and design. After they replaced the screen the stylus no longer works and the quality of the new screen is not half as good. Not only this, but the camera is not aligned up properly so it looks like half the image is black, and also whenever i close my laptop the screen bulges out (but they told me "theres nothing we can do, and its purely cosmetic). When i got the call from Lewis (the "technician" who worked on my laptop) he tried to get me to replace the fans in my computer, even though it is two weeks old. BUT HERES THE BEST BEST, when i picked up the laptop, they had scretched the top case, dinged the side, and took a huge chip out of the back near the hinge!! The total repair cost me $279, which by the way i was originally told that the screen cost $150 and the rest was labour. When i asked about the pricing Lewis told me that the other $129 was a labour fee, but apparently his hourly charge is $55, and he told me it only took an hour to repair the screen. Not sure how that math adds up, but it seems like they are upcharging. Anyways, so after picking up my laptop the first time i immediatly called then about the damages and they told me to bring it back in. When i did, they tried telling me the damage was caused by myself (even though it was brand new and in perfect condition before i gave it to them- aside from the screen), they also assured my they would fix the bulging screen problem. After picking it up a second time they said they could not fix the screen bulging and that it was purley cosmetic. Then, i told then i wanted my okd cracked screen put back on and a full refund. After going back and forth about the poor work they did on my computer, we finally settled on a partial refund. I would keep their screen that they had installed and i would get a $100 partial refund. Very upset with the quality of work, they will upcharge you, and they do not take care of your device while in their possession. Just spend the extra money and have the manufacturer of your device fix it.

Seems every time I bring my computer in because it has a problem I leave with another problem…read more Staff is very polite and knowledgeable but they do not except they made a mistake or try to fix it.

I made a remote appointment with "Zack" four days ago. On the day of the appointment, Zack was…read moresupposed to call me at 2:00 pm in order to dial into my computer. On the scheduled day and time i waited for his call as I sat by my computer. No call from Zack so I called the office to receive a message that the office was closed for a Christmas Party. The following day at 2:00 still no call from Zack or from the office to offer an explanation or apologies. Some customer appreciation huh? Obviously I will not use nor recommend Computer Geeks!

Highly satisfied customer will recommend this shop to all my friends-they helped me out immediately…read morewith a quick fix after another place wanted me to leave my computer for a week! Their price was more reasonable too!

A veteran-owned business which is my "go to" source for computer repairs. They do great work and…read moreare reasonably priced. They operate by appointment only but are flexible on appointment times..

From the owner: Consumer Electronics Repair: TVs, Stereo Receivers, Amplifiers, Camcorders, DVD Players, VCRs, to…read moreComputer Desktop PCs and Laptops.

Filed a claim a month ago to get my phone fixed, have walked into this place 3 different times. The…read morefirst time they said they didn't have the parts to fix it and that they would order them. The second time they said they didn't have enough time to fix it. The third time I come in they deleted my claim out of their system and marked it as complete when they haven't fixed my phone. This place sucks will never be coming back.

Beyond disappointed in the service received at this location. Not only was the person that took my…read moreipad beyond stoned and had no clue what he was doing. He sat there and made a joke about Hiroshima because so many people were walking in and it was "like a bomb went off in there". I went in for a simple diagnostic because my iPad wouldn't turn on and I wasn't sure if it was the battery or the charging port. I specifically asked them to diagnose it and give me a call so I could decide if it was worth the repair or not since it's an old iPad. Instead, 4 days later I had to call twice and they hadn't even looked at it! 2 days later I called again and they told me they were just now opening it and they were replacing the battery and it would be $180. That was the whole point of me asking them to diagnose it first because the iPad isn't even worth that much and I wouldn't have bothered with it! They said they'd give me a call tomorrow when it's time to pick up. Well it's been 2 more days since then and I still haven't heard a single thing! Over a week with my iPad and not a single call from them. Had I known this I never would've bothered bringing it here. Absolutely horrible service and a total rip off because they're too stoned to listen to anything you're saying and then do whatever they want anyways. 0/10 will never be coming back here and very upset I even have to pay for this horrible service.