Filed a claim a month ago to get my phone fixed, have walked into this place 3 different times. The…read morefirst time they said they didn't have the parts to fix it and that they would order them. The second time they said they didn't have enough time to fix it. The third time I come in they deleted my claim out of their system and marked it as complete when they haven't fixed my phone. This place sucks will never be coming back.

Beyond disappointed in the service received at this location. Not only was the person that took my…read moreipad beyond stoned and had no clue what he was doing. He sat there and made a joke about Hiroshima because so many people were walking in and it was "like a bomb went off in there". I went in for a simple diagnostic because my iPad wouldn't turn on and I wasn't sure if it was the battery or the charging port. I specifically asked them to diagnose it and give me a call so I could decide if it was worth the repair or not since it's an old iPad. Instead, 4 days later I had to call twice and they hadn't even looked at it! 2 days later I called again and they told me they were just now opening it and they were replacing the battery and it would be $180. That was the whole point of me asking them to diagnose it first because the iPad isn't even worth that much and I wouldn't have bothered with it! They said they'd give me a call tomorrow when it's time to pick up. Well it's been 2 more days since then and I still haven't heard a single thing! Over a week with my iPad and not a single call from them. Had I known this I never would've bothered bringing it here. Absolutely horrible service and a total rip off because they're too stoned to listen to anything you're saying and then do whatever they want anyways. 0/10 will never be coming back here and very upset I even have to pay for this horrible service.

Best place for key fob replacements! So fast. We got ours done today and it literally took less…read morethan 1 minute.

I called last night talked with a very nice young man that helped me out with a battery for my HD…read moreRoad Glide, he gave me the price and before we hung up and wanted to make sure it was correct so he asked another question about Cold Cranking Amps and the battery he priced me was the correct one. Sent my wife in today and the manager wanted to charge her an extra 40.00 because he didn't think she knew what she was talking about. She even had the old core to turn in. I knew they had 2 in stock but he told my wife sorry we just can't help you with that and turned around and walked off. I manage a local business as well and would not condone this sort of customer interaction whatsoever!!!! If it was the incorrect battery then why was I given a price? Your salesperson had all the facts and descriptions, don't give a price verbally if you are not going to honor it!!

Bought a really sick knife I've been looking all over for. Yousef was very helpful In helping me…read morefind exactly what I wanted.

As I entered, I stopped and was looking around to see where the item I wanted was located. The…read morefront clerk saw me looking and asked if She could be of assistance, and quickly directed me to the correct area. At purchase time, the clerk was equally helpful, and while she waited for me to check if I had their app on my phone, she quickly went to another register and started to assist another customer with checkout. Store was neat, well stocked, and the front clerk was polite and professional.

Awesome store & the manager is so niceI love his idea of the bins now for Amazon stuff. And the…read moreparty supplies are nice to have in the front of the store. If you need a nice chair for your office please be sure to buy from this store. Best prices around. Check out their sales we also got a nice gaming system here last year could not beat the sale price of anyone online.

Have not got through to this number or received response to text from this number, when in need,…read morefor over 2 years, yesterday or last year. Shawn also operated under IFixIt with this number, oddly, since it's no longer listed and is who SquareTrade recommended I go to. Likely closed doors and moved on.

Service was great at first until my daughter put down her phone face down on the next day on a…read moreleather couch at a doctor's office the glass broke again, yep that easy. Of course my daughter that is only 16 tried to handle this herself. She told the owner that it must of dropped on her keys in which her keys were lying right beside the folder that she dropped it on. I was present and watched it the whole time. Anyway Shawn House told her it was her fault. Well the next day my husband call unknowing that my daughter called and told him that her keys were in the way that she thought. Yes, my husband was angry and Shawn was very disrespectful to him. Well, since nothing was accomplished I had to take her phone to a apple tech. He took it apart and asked me who fix it last time. I told him and he then told me that 4 screws were missing, a film that was suppose to be behind the button at the bottom and the screen was missing behind the speaker at the top. Of course the glass broke or cracked right up by the speaker. The apple tech told me that if the screen or mesh was there it probably wouldn't of broke. Well the items that I told Shawn was missing he had a comment about each item. Then he took an old phone out of the trash and said the only way it could of broke is if you slam it down like this. He slammed it down on the floor in front of me, how unprofessional it was to do that and also just call me a liar right there in front of his mom or mother in law that was standing there the whole time. He asked me what do I want him to do. I told him that I wanted him to make it right. He said he would cut me a check. I told him that I would even pay for the glass, he said no he was going to refund the whole amount. He looked at my husband in which he didn't say anything because I was dealing with it and asked him should he send the check to his work. Shawn does business with the place where my husband works. He also said that he had some wood at one of his sites that had dirt on it and he didn't know how that happen and he was going to send it back to my husbands work. My husband replied okay. Now keep in mind my husband was not involved in it this time he didn't even say a word. How unprofessional was that. Well, it's probably been about 2-3 weeks and I haven't received a check yet. I probably won't never see it. I will let everybody know what Shawn did to me.