My laptop went completely bonkers after an update to Windows 10 saturday. It kept trying to repair…read moreitself and just restarting. Naturally my warranty didn't cover the damage. I needed to get to my files and needed help fast without spending an arm and a leg. I starting researching pc repair businesses in Rochester and found PC Maid had the most positive ratings. She was very pleasant and explained her whole process to me over the phone and that there would be no "surprise" charges. If it was anything serious she would call me first before fixing anything. It turned out a bad software driver had been installed and messed everything up. She repaired it for much less than HP said they would charge me, plus it would probably still be sitting in their repair center somewhere. She has earned me as a permanent customer plus great referrals.

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.

I have previously used and reviewed Tech Doctors (TD) and given a 5 star rating. This review will…read morebe no different TD went above and beyond to help me after a recent SSD failure. While the delays were all mine due to an injury, over a period of about two weeks, TD analyzed my machine, and even came to my house to talk with me and run some additional diagnostic testing. Completely sensitive to Covid issues, so easy to talk with and I appreciated that TD didn't push any sales on me. Superb and excellent service that makes it so utterly easy to recommend others to Tech Doctors.

I had a data recovery problem. Not being sure where to go I did the usual google thing. Derek…read morereplied almost immediately. Explained my problem and he said the best thing to do was go to an online site and download their program, and recommended several free and paid he said were good. If that didn't work I would likely need a data recovery company, and recommended one of those. Thanks to Derek's advice, I did not lose any data and the whole process was pretty fast. His free ( he did not charge me anything) advice saved me 20 years worth of data and work. Thank you, thank you, thank you!!

I appreciated the prompt, affordable service on my Macbook. Also, the heads-up on my charger (it…read morewas a fake Apple product). They're a locally owned business, and they partner with Paws & Claws Humane Society. Bring an item from the PCHS wish list worth $5 or more, and get $25 off your computer service bill.

Excellent service. Efficient, courteous and know what they are doing ! My problem was fixed quickly…read moreand I would use them again. Recommend highly !

Not great, took forever to get my screen replaced, long lines too since its in the food court.read more

Charged 1.5x the price of a brand new phone to replace the screen and say there was "irreversible…read morewater damage." When asked about it, the clerk said that I should go and get someone else's opinion as there's nothing that can be done for the camera.

** Review Updated ** Sabula Tech took action and resolved the issue we had.read more

When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then,…read moreI had opened a Best Buy credit card, which helped finance a desktop computer. Before the pandemic, I had been using Roam Mobility, which provided convenient talk, text, and data services aimed at Canadians who travel to the States. When the border between the two countries was shut down to travellers, Roam Mobility folded. During this trip, I needed to get a SIM to get talk, text, and data services. While in Rochester, I decided to check out my old local Best Buy and see if I could find something that fit my needs. Luckily, there are a number of cell phone providers that don't lock you into plans. I found a SIM with a provider that I liked and decided to purchase it. I did some browsing around while I was here. The store's exterior looks the same. As expected, I didn't recognize a thing inside. I loved that there were accessories from my Google Pixel 4a 5G phone at this store. It also had a rower that looked so fancy with a screen and tons of workout routine options. The checkout is off to the left when you first walk into the store. I had a nice man help me pay for my SIM. It was straightforward tapping with my credit card to complete my purchase. Later on that evening, I activated my SIM online. It was easy with the provider that I went with. Some US portals are difficult for Canadians to enter credit card information with a Canadian address. I do have a workaround. You can register your credit card, but need to enter the numbers in your postal code as the first three digits in the ZIP code field, followed by two zeroes. It has worked for me on a few US-based apps, such as BPme for gas. However, if the portal is a stickler for selecting a state from the dropdown options, this workaround may not work well. I am pleased that I can stay connected with my new SIM and prepaid plan that's flexible and suits my needs. It was definitely easier to compare and contrast what SIMs were available at this Best Buy. (447)

They have zero customer service they had me bring my wife's phone in for service they scheduled me…read moreto come in five different days and them said they would call me they still haven't called and I have the total tech plan

Great Service is always valued, and Short Service provides just that!…read more Mr. Short provided quick turn-around from my original call for service. He is clearly skilled and well experienced in his field. This is a service professional who is diligent, meticulous, and very pleasant to work with. Mr. Short provides a good estimate at a fair price, but goes above & beyond what is expected. I would not hesitate to recommend Short Service to family, friends, neighbors, etc. I am very pleased with the outcome of this service call, given that it was an oven that had not worked in almost 2 years. We were using a smaller wall oven, and I expected this to be a complex & costly repair, and it just wasn't.

Same as other people. Whirlpool warranty for a broken seal on new fridge. Scheduled to come. Waited…read moreall day for them to show. No call, no show. Called and no response. Terrible service. Stay away. I'll continue calling until they answer and give them a peace of my mind.

They replaced a cracked screen on my android phone. Took about an hour and only cost $25 because of…read morephone insurance I had.

I had this place replace the screen on my phone a while back. This was the place where they were…read morevery faux friendly and happy to see me. Until I paid. Then it was "step away from the desk" when I came back to pick up the phone. Very unfriendly. Don't.

My grandson threw my phone three stories down to the concrete. My outer body case protected my…read morephone totally the face no scratches nor the back but the inside was messed up. I didn't have insurance because I've never had a problem with my phone over the last 20 years ever so I stop paying for insurance 10 years ago. They fixfixed my phone totally and it works great. I really needed my phone and it was back in my hands within three hours working perfect with no problems. I even let them fix just the screen on another phone and they gave me 10% off and everything. Thank you so much.

Today I needed an atypical phone repair, and I wasn't sure they'd even help me out. I had put a…read morelens protector on my camera lenses awhile back and it had a scratch on it so I attempted to remove it. But it was stuck to my phone quite firmly. In my trying to remove it, I cracked it, and finally broke it into pieces, right over the phone lens - but it still wouldn't budge. I finally did what I should have done to begin with - take it to Ubreakifix. Jay had the whole mess taken care of in a matter of minutes, without harming the phone's lenses, and at no charge. He really made my day. It was a great reminder of why we don't go anywhere else but Ubreakifix. Thanks so much, Jay! I really appreciate you!

The only place I could find in Rochester to come to my home and do a printer install that we…read morecouldn't seem to make work. They were on time, did everything for a reasonable price and were in and out in 40 minutes or so. Great service. Highly recommend this company.

From the owner: Voice and Data Services, SEO Services, Web Design & Computer Repair Rochester MNread more