REI is the abbreviation for Recreational Equipment Inc. It is prounouced as it spells in its…read moreindividual letters, R E I. My daughters and I came to this location in Las Vegas to look for toe socks. What we found was more than toe socks. Each section is managed by super amazing staff who are educated and knowledgeable on the various products. Everyone we met was so friendly and nice. They shared the stories of their adventures. We had wonderful conversations and connected superbly. Shout out to the staff members who helped us find what we needed. Thank you All for your insightful expertise and above and beyond service. YOU ALL ROCK! Josh on toe socks Cat on athletic shoes Mike on shell jackets Jeremy (aka J) on register Besides the toe socks, I also got a gorgeous red shell jacket for myself. So cool! I signed up to be a lifetime member for a one-time cost of $30. They are running a promotion. I received a $30 bonus card to spend at store or online so it's a wash. Thank you REI!! Now let us all inspire and equip one another to get outside. REI has what you need to make it all possible from outdoor gear to foot wear to equipment and so much more. Become a member at REI and go shopping! Btw, free shipping for any online purchase.

I went in today to exchange a backpack I bought online that didn't fit well for something that…read morewould work better. Rachel measured me, helped me find the perfect fit, adjusted and added weight to the bag. Rachel was also informative on helping me find a day pack. Great experience. Thanks again.

Chris made our experience at Rack Attack exceptional! From…read morestart to finish, he was knowledgeable, friendly, professional, and incredibly accommodating. He listened to what we needed, answered every question, and took the time to make sure we were completely happy with our purchase. What really sets Chris apart is the way he treats his customers. You never feel like you're just another sale. He genuinely cares about the experience you have and understands that taking great care of people is what brings them back. He definitely earned our future business. Great products are important, but great customer service is what makes you remember a business and return to it. Chris delivered that and more. If you're shopping at Rack Attack Las Vegas, ask for Chris. He is knowledgeable, patient, and truly goes above and beyond for his customers. We couldn't have asked for a better experience!

Rack attack gave me an estimate of $140 to install my truck bed cover on 11/17/2025. I received an…read moreemail stating the estimate and all the fine print. No where states that estimates are for 30 days. Called today to schedule and was told it was more than double now $300 due to tariffs and that my estimate is only good for 30 days. They stated it was in the email and text I received. I had them send me the text again and surprise no 30 days estimate in fine print. Also they stated since I didn't buy from them what are they gaining. You would have gained a customer and going forward I would have bought future truck accessories from you instead of going online.

5.11 Tactical is an incredible store! You'll find them on Dean Martin and Flamingo near Harmon…read more They offer a wide range of tactical clothing and merchandise for men and women. There's cargo pants, leggings, shirts, tank tops, and sports bra, including jackets, hoodies, socks, and back packs. The leggings are awesome! It's nice quality, super comfy, and a perfect fit! They even have great shirt designs and functional accessories such as wallets, beanies, and flashlights, I love it!

Great durability, but the sizing is tough to figure out…read more I stopped by to pick up some outdoor gear and pants for my boyfriend. The quality of the materials is undeniably rugged and durable--the stitching and fabric feel like they could last forever. However, the fit is incredibly frustrating. The sizing seems to run very large and baggy compared to standard men's clothing brands, making it tough to find a good fit without him being there to try everything on in person. It's a good spot if you already know your exact size in this brand, but shopping for someone else here is a guessing game. If you're buying blindly, you can check out the size charts on the 5.11 Tactical Website first to minimize returns.

Josh and Eric were awesome. The highlight of our Vegas trip. Highly highly recommend. You don't…read moreneed to be super-fit to do this. I would say determination is more important than strength and fitness. If you keep telling yourself you can do it, you move 1 inch at a time up the mountain face. I felt safe the entire time. Being in touch with nature and being able to interface with it like this was amazing.

I was looking for something they do not carry, but I will keep the store in mind since I am a hiker…read moreonce I heal from my surgery. Lot's of hiking and rock climbing gear.

Kathryn Garcia and Kali Gazmen are wonderful representatives of the store and a perfect example of…read morewhat exceptional customer service should look like. They turned what could have been a frustrating experience into such an easy and pleasant one. Thank you both for your kindness, patience, and for going the extra mile for me. I truly appreciated it and will absolutely be returning because of the wonderful service I received!

I only go to this location because it is the closet sports store enroute. I really wanted to give…read morea higher rating, but I am constantly treated rudely when I simply ask if there's any military discount. When my husband asks, not only are they overly polite to him, but they thank him for his service. Mind you, I am the service member and he is the military spouse. I am always walking out ashamed because they are appalled that I had the nerve to ask for my own discount.

James and Joanna are the nicest couple. James and his crew do the customizations and Joanna runs…read morethe office. We had James do a custom job on a refrigerator slider that just wouldn't fit in our Jeep by a smidgen. We had gone to a few other places before we found them with no success. James said no problem and got it done for us at a reasonable price. We decided then that he was our guy from then on. This time we needed to have a roof rack moved from one Jeep to another. Joanna ordered a piece we needed to make it work and coordinated the delivery and install for us. Everything went perfectly and easy peasy as expected. When working with James and Joanna you never get that " do your homework so they don't try to rip me off because I'm female " pit in my stomach. It's more like get my Jeep worked on while I visit a friend. Service - 5 stars, Quality of work - 5 stars, Reasonable pricing - 5 stars

Seriously great customer service and awesome product line. I drive in from Utah for installations…read moreat their shop. Great work quality products.

HELLO TO ALL BASS PRO CUSTOMERS: THIS EMPLOYEE DESERVES…read moreTHIS 5 STAR REVIEW! I had an incredible experience at Bass Pro Shop thanks to Kat the Greeter! Kat went above and beyond to help me and my family, offering exceptional, patient, and knowledgeable customer service. She anticipated our needs and was able to answer all of our "unanswered questions" without us even having to ask. It was an OUTSTANDING experience. We love Bass Pro and employees like Kat are what makes the experience seem so seamless. She clearly knows her job front, back and all around and takes pride in giving exceptional customer service. It goes to show what kind of integrity Bass Pro looks for in their staff members and the people they choose to be a part of their team. Employees like Kat make all the difference, and Bass Pro Shop is lucky to have her on their team. Thank you, Kat! ~ KMM

We stop here every time we are leaving Vegas…read more My partner likes to fish, and I am not the outdoorsy type of person, so I walk through Bass Pro Shop and straight into the casino. This location is two stories and very large. I remember the first time I visited, I thought it was as large as a Costco. There's been several times where my partner and I had to text each other to find one another because this place is so large. Very rarely will I shop with my partner. Friday was one of those rare days where I actually went shopping with him and we found ourselves upstairs in the Optics department. Jeff was working the counter that day, and he was very knowledgeable and friendly. He took the time to educate my partner on differences in magnification, and objective size. He showed my partner the different levels of each so that he can determine what would be best for his needs. I really appreciated that it did not feel pushy and was very education forward. Again, I'm not a super outdoorsy person so I may not be the best judge here, but I find this place to be extremely large with a wide selection to fit anyone's needs along with wonderful customer service. Plus it's a bonus that it's connected to the casino. PS- they do have what I think are timeshare salesmans located at both entrances. They always ask if I'm interested in spinning the wheel and I politely decline.

I rented a Gold Bug 2 Metal detector from Desert Outfitters last weekend. Older gentleman (didnt…read morecatch his name) was super polite and helpful. He patiently answered all my questions on different metal detectors, prospecting equipment, places to look for gold etc etc. I rented Gold Bug on Saturday, so it was mine to play for Saturday and Sunday since they are closed on Sunday. When i asked when is it due back on Monday he said whenever just give us a call and let us know when you're coming. Thats what i did. and since i worked all day Monday, i didnt return it untill 4:45PM which is basically closing time for them. All in All $20 and another hour conversation packed with useful information. I Already have the Whites GMT reserved for this weekend and looking forward to doing more business with Desert Outfitters!

We drove all the way across Vegas to purchase rock tumbling supplies for our daughters tumbler…read more Once there, we browsed the store and found a few items she wanted. We went up to the front to pay and found the owner and his wife having a conversation with two different people. We stood there at the register for 15 min while they continued with their gabbing. My daughter standing there with money in hand and waiting for service. After standing for another 5 min I started to look around for cameras....thought we might be on some candid camera show or something...It was very obvious they knew we were there and made no attempt to hold their conversation long enough to so we could pay and be on our way. So, after 20 min of standing there , I took the items (@ $60 worth) and placed them back on the shelf. The owner and his wife seen me doing this and still did not make any attempt to give any service and so we left the store. This store is a joke!...they obviously know nothing of service and would rather have you stand there 20 min waiting to give them your money than offer you any service....Save your money and your time and shop elsewhere!...

This place is huge! Lots of outdoor goodies to choose from. You can find items from guns to…read morecamping. Prices are reasonable. Check out the sales items. Great service! Store is very clean and well maintained. They even offer 5% discount for first time customers that sign up for free membership. I will definitely be back to purchase more items for the shooting range and other for outdoor items.

Great store, has a large variety of things. I had an online order and the process was smooth…read more Al assisted me with my purchases and was great. Very friendly and had an answer to all my questions. The whole staff was friendly from walking into the store to when I walked out. Definitely recommend coming here for any type of hunting or camping things. Great selection and great staff.

I visited this store this past Friday, 3 May 24 after having to go to several other stores. The…read moreservice offered by the associates were impressive and remarkable. Brent was extremely knowledgeable and patient as I needed very specific items that had to spot on based on the circumstances of my purchase. Brent did an outstanding job making sure I had exactly what I needed and did so with professionalism and patience...thank you. Belle at the cash out was equally knowledgeable about my purchase as well as the pertinent sales discount available to me. She also made sure that I was aware of additional incentives being offered by the store. Belle expressed excellent customer service and was equally courteous and attentive...thank you Belle. Brent and Belle both represented the Big 5 Brand excellently.

Nobody helps you,the front counter girl was to busy on her phone and I left my sunglasses in the…read morestore after being not helped,and no sunglasses found after leaving for 5 minutes and coming back.The shoe guy also never came out....wtf