Sometimes you have to wait a bit for help. But when they do get to you, every associate seems well…read moreprepared to answer questions. They even figured out how to use a gift card that was almost 20 years old. May be a lil pricey when it comes to apparel and snacks, but they make up for it in every other way. Nice selection. Nice people. Worth a visit

I had the privilege of working in the shoe department today with Zack and Sam. Zack is extremely…read moreknowledgeable at distance hiking and truly understood what I needed based on my level of experience. Sam sure knows his shoes! He knows the stock backwards and forwards and what new shoes are on their way. He could tell me how different treads work with the types of terrain I hike and didn't even limit me to what was in the store. At one point, he helped me order a boot from the REI outlet store. When I returned a few weeks later because it wasn't perfect, he kept working with me and eventually found exactly what I needed. Even cooler, Sam remembered working with me previously and was able to pick up right where we left off. Ultimately, I tried on or trained with almost 10 boots and I'm so happy with the results. Thank you, REI, for hiring employees, who know what they're talking about and thank you, Sam and Zack, for your patience and persistence, in helping me find the most comfortable boot for when I hit the trail. Addendum: Elijah helped me choose a lightweight, cold-weather hiking coat. He listened to my needs and matched his knowledge of the inventory with my upcoming and long-term hiking goals. It was nice knowing he used the coats himself and so could give advice about specific features.

Wanted to add a rack and RTT to my Honda Passport Trailsport. Dropped in to get an email estimate,…read morecame back a few days later to confirm my order and make deposit, then I had the rack and RTT installed without incident. Everyone responded to my inquiries quickly and clearly, did the install as promised and responded to an after hours inquiry I had about a special offer from iKamper. Overall, I felt I was treated fairly and received great customer service.

Rack attack gave me an estimate of $140 to install my truck bed cover on 11/17/2025. I received an…read moreemail stating the estimate and all the fine print. No where states that estimates are for 30 days. Called today to schedule and was told it was more than double now $300 due to tariffs and that my estimate is only good for 30 days. They stated it was in the email and text I received. I had them send me the text again and surprise no 30 days estimate in fine print. Also they stated since I didn't buy from them what are they gaining. You would have gained a customer and going forward I would have bought future truck accessories from you instead of going online.

5.11 Tactical is an incredible store! You'll find them on Dean Martin and Flamingo near Harmon…read more They offer a wide range of tactical clothing and merchandise for men and women. There's cargo pants, leggings, shirts, tank tops, and sports bra, including jackets, hoodies, socks, and back packs. The leggings are awesome! It's nice quality, super comfy, and a perfect fit! They even have great shirt designs and functional accessories such as wallets, beanies, and flashlights, I love it!

Amazing spot with all kinds of gear, safety kits and clothes. They hold classes with the Uscca…read morehosted by very informative instructors that are extremely helpful to clear any misinformation you might have heard. Im now hooked on the classes and will be coming back for more.

Josh and Eric were awesome. The highlight of our Vegas trip. Highly highly recommend. You don't…read moreneed to be super-fit to do this. I would say determination is more important than strength and fitness. If you keep telling yourself you can do it, you move 1 inch at a time up the mountain face. I felt safe the entire time. Being in touch with nature and being able to interface with it like this was amazing.

I was looking for something they do not carry, but I will keep the store in mind since I am a hiker…read moreonce I heal from my surgery. Lot's of hiking and rock climbing gear.

On Black Friday, they advertised fp movement on sale. I found a few items on the website, however I…read morefigured I would stop in store to avoid the shipping charge. When I stopped by early in the morning on black friday, I discovered that the dicks located on Charleston doesn't carry FP movement. The employee explained that the Dicks in Henderson and the strip carry it. I immediately left and headed over to Nordstrom Rack. I really wish that this store carried the same items that they show online

On Tuesday, May 12, 2026 at approximately 2:20PM I attempted to make a purchase at Dick's Sporting…read moreGoods located at 8825 W. Charleston Blvd., Las Vegas, NV 89117- 5455 store number 1399. I had a coupon for $40. I went to the front of the store and was waited on by teammate Kimberly. I gave her the correct phone number to which the coupon would have been associated with. She said she was unable to pull up the coupon. I guaranteed her that the coupon had not been used and I was attempting to use it on a purchase I planned on making at this store. Kimberly was very nonchalant about it and informed me that I must have the phone number wrong or that it had been previously used. At this time another customer stepped up and told me and Kimberly she had the same problem with the same coupon. I then pointed out to Kimberly, the expiration date was May 17, 2026 therefore this coupon was well within the allotted times . Kimberly, then informed me there was nothing she could do. The coupon was not valid. .I asked to speak with the store manager to which she did call for. Tony approached me and introduced himself as the store manager. I again explained that I was trying to verify the coupon that I had. Tony again took the phone number that was associated with the coupon and again verified that it was invalid. I asked him why it would be invalid when I knew it had not been used and I was well within the expiration time. He gave no explanation just stated it was not coming up on the computer and it must've been used. I guaranteed him that it had not been used. The customer that had stepped up prior once again came over and stated to Tony she had the same problem with the same coupon at the store located at the fashion show mall when I attempted to ask another question Tony became very hostile and informed me to calm down. I had not risen my voice. I believe I was speaking very calmly. I was simply asking for clarification as to why there was a problem Tony continued to make very disrespectful and condescending statements to me. Tony then stated to me, "if I was not calm, ( referring to himself) you would be aware of it also you need to Liston to me." The other customer looked at both of us and she turned and walked away. Tony then told me to just get back in line and the teammate can override it. I informed him I don't believe she was going to because she could've done that in the first place and she made no attempt nor did she tell me she could do that , this is why I requested to speak to a manager. Tony turned to walk away from me, stopped turn back around and looked at me with a very disgusted look and looked at Kimberly and said just go ahead and override it and walked away from me. Once Tony informed me that he authorized for teammate Kimberly to override the coupon in order for me to use it I then purchased a pair of Nike men's Reactx Rejuvan8 shoes. The teammate that assisted me in the shoe department was a young man by the name of Jaquez. The young man in the shoe department was extremely helpful. I did inform him of the treatment that I had received not only from Kimberly, but also the store manager, Tony. Jaquez immediately apologized and asked me if there was anything he could do to further assist me I did ask him for the Customer Service number. I was very disappointed in the way I was treated at this location, especially by the teammate Kimberly with no explanation or any further assistance in regards to the coupon. And the store manager, Tony was extremely condescending and disrespectful when I simply asked reasonable questions and at no time did he offer any suggestions. I believe the only reason he honored it is because of the other customer that stepped up and informed him that she had had the same problem with the same coupon. I believe there must be a problem in the system with Dick's Sporting Goods. I would like to thank you for your time on this matter. I feel that both the Store manager, Tonyand the teammate Kimberlyneed further training and also in Customer Service relations. If you would have any questions or concerns, please feel free to reach out to me at your convenience

James and Joanna are the nicest couple. James and his crew do the customizations and Joanna runs…read morethe office. We had James do a custom job on a refrigerator slider that just wouldn't fit in our Jeep by a smidgen. We had gone to a few other places before we found them with no success. James said no problem and got it done for us at a reasonable price. We decided then that he was our guy from then on. This time we needed to have a roof rack moved from one Jeep to another. Joanna ordered a piece we needed to make it work and coordinated the delivery and install for us. Everything went perfectly and easy peasy as expected. When working with James and Joanna you never get that " do your homework so they don't try to rip me off because I'm female " pit in my stomach. It's more like get my Jeep worked on while I visit a friend. Service - 5 stars, Quality of work - 5 stars, Reasonable pricing - 5 stars

Customer Service was excellent! James is extremely knowledgeable and helpful! Definitely coming…read moreback for all my overlanding needs!

What an incredible experience at Bass Pro Shops! I've been…read morecoming here for quite some time, especially to use the indoor pistol range, and it continues to be one of the most underrated gems in the valley. During the week, there's almost never a wait, something most people don't realize which makes it an ideal spot for consistent practice without the usual crowds. Lately, I've been meeting my nephew here for our regular range sessions, running a few hundred rounds and working on tightening our grouping. It's become a great routine for both of us. A huge part of why we keep coming back is the staff especially Chase S. His guidance has been outstanding. Whether it's reinforcing the basics or offering more advanced marksmanship tips, he's been patient, knowledgeable, and genuinely invested in helping shooters improve. The progress my nephew has made is a direct reflection of that support. If you're looking for a clean, safe, well‑run environment to train, learn, or just enjoy some time on the range, this is absolutely the place. Highly recommend it for shooters of all experience levels. Great times all around!

I went into the Bass Pro gun department on 2/19/2026 at about 6:30pm to buy a very specific shotgun…read morefor home defense. I knew exactly what I wanted and had already done my research, but instead of being helped I was immediately talked down to and dismissed by the employee assisting me. He was a larger, heavily tattooed guy wearing glasses who kept mentioning his "military experience" while lecturing me. He told me the firearm I wanted "wasn't good for a woman," criticized how I held it in the few seconds it was in my hands, well yeah hello there was 4 other people in aisle with the used guns of course imma be holding it a different way I'm not about to be pointing it at them! Anyways he then started running through scenarios about me clearing my home and someone taking the gun from me. The entire interaction felt like he had already decided I shouldn't have one at all, which is not his call to make and not what I was there for. What made it worse is this isn't even my first firearm (it's number 8) , which he never bothered to ask. Even if I was new ...bro everyone learns somewhere, and the whole reason I was there was to purchase my a new one and add it to my collection and continue training with it and learning more about it in classes. Instead I was treated like I didn't belong there in the first place. I ended up walking away with my child because I was so frustrated and uncomfortable, while my husband stayed behind to finish the interaction. I will not be returning to Bass Pro for any firearm purchases. There are plenty of local shops here that treat women like capable adults, and they'll be getting my business from now on.

I rented a Gold Bug 2 Metal detector from Desert Outfitters last weekend. Older gentleman (didnt…read morecatch his name) was super polite and helpful. He patiently answered all my questions on different metal detectors, prospecting equipment, places to look for gold etc etc. I rented Gold Bug on Saturday, so it was mine to play for Saturday and Sunday since they are closed on Sunday. When i asked when is it due back on Monday he said whenever just give us a call and let us know when you're coming. Thats what i did. and since i worked all day Monday, i didnt return it untill 4:45PM which is basically closing time for them. All in All $20 and another hour conversation packed with useful information. I Already have the Whites GMT reserved for this weekend and looking forward to doing more business with Desert Outfitters!

We drove all the way across Vegas to purchase rock tumbling supplies for our daughters tumbler…read more Once there, we browsed the store and found a few items she wanted. We went up to the front to pay and found the owner and his wife having a conversation with two different people. We stood there at the register for 15 min while they continued with their gabbing. My daughter standing there with money in hand and waiting for service. After standing for another 5 min I started to look around for cameras....thought we might be on some candid camera show or something...It was very obvious they knew we were there and made no attempt to hold their conversation long enough to so we could pay and be on our way. So, after 20 min of standing there , I took the items (@ $60 worth) and placed them back on the shelf. The owner and his wife seen me doing this and still did not make any attempt to give any service and so we left the store. This store is a joke!...they obviously know nothing of service and would rather have you stand there 20 min waiting to give them your money than offer you any service....Save your money and your time and shop elsewhere!...

We honestly love this store. Ron, the manager, is awesome. He is so helpful and goes above and…read morebeyond to get answers for any gun questions we have. If they don't have what we need in stock, they always find a way to order it for us or check other stores. Thank you Ron and other Sportsman's employees, you rock!

Great store, has a large variety of things. I had an online order and the process was smooth…read more Al assisted me with my purchases and was great. Very friendly and had an answer to all my questions. The whole staff was friendly from walking into the store to when I walked out. Definitely recommend coming here for any type of hunting or camping things. Great selection and great staff.

I visited this store this past Friday, 3 May 24 after having to go to several other stores. The…read moreservice offered by the associates were impressive and remarkable. Brent was extremely knowledgeable and patient as I needed very specific items that had to spot on based on the circumstances of my purchase. Brent did an outstanding job making sure I had exactly what I needed and did so with professionalism and patience...thank you. Belle at the cash out was equally knowledgeable about my purchase as well as the pertinent sales discount available to me. She also made sure that I was aware of additional incentives being offered by the store. Belle expressed excellent customer service and was equally courteous and attentive...thank you Belle. Brent and Belle both represented the Big 5 Brand excellently.

Nobody helps you,the front counter girl was to busy on her phone and I left my sunglasses in the…read morestore after being not helped,and no sunglasses found after leaving for 5 minutes and coming back.The shoe guy also never came out....wtf