such a great experience! Manager was patient and timely! made a stressful situation so much better!…read morehighly recommend

I had to get a a new battery for my iPhone. They were able to see my the same day. i was in and out…read morewithin an hour. Friendly customer service. i will tell everyone to go see Jesse for your phone repair needs.

After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

This has everything I want in a UPS store. They take my package and they ship it. And they're…read morefriendly about it. My needs are small, but they deliver.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

Needing a few specific office supplies so you go to Staples, right…read more The store is a bit junky and while they offer a large selection of supplies, they could do a better job on merchandising and removing carts and supplies from the isles. The prices were a bit high for file folder tabs $8.97 for 25 when you can get 50 on Amazon for $5.79. At the checkout there are so many stations but most are filled with carts of goods I don't know returns or items to be put back on the shelf. The employees are friendly and noticed they have a Party City counter and of course their copy center was busy. Give them your business so they stay in business.

Had to do an Amazon return here -nice and quick and no line and realized Party City is back in…read moreStaples so that's going to be a good addition to have around!!

We've been a customer for years. Packing, shipping, notary…read moreall done with care, quick and friendly. I trust these folks to do it right, every time.

How to review this. 1st off we live in Corinth. I have no idea why it says San Fran. LOL!…read more Josh and all of the Pack and Mail Staff are phenomenal. We are a small business Farnsworth Collectibles which uses this location. You can and will never use a postal service with such care and value. We use them for a PO box and drop off service. In the past we have used Notary, Fax and Computer services. They are all very reasonably priced and they will never do you wrong. I have used a lot of these Pack and Mail stores in the past. I know there are users that will drive here, and I would too. Everyone here cares and are super friendly. Do yourselves the favor. Drive past any other provider and come here. It's worth it!

I was ready to retire my iPhone. I had dropped it so many times and it was shattered in so many…read moreplaces. I can't believe I didn't get a before pic... Anyways, a new phone wasn't in my budget so I decided to give this place a try. I honestly thought there was no hope for my phone, but when the guy told me that there was no charge if they couldn't fix it, I figured why not? I ran a few errands and upon my return, my phone was good as new. I am soo excited. My phone was a MESS And they brought it back to life. THANK YOU!!

this store will rip you off. Buyer beware. I purchased warranty program for screen protectors. I…read more my phone to them, broken and they told me there was nothing they could do to fix my phone. When I got a new phone, I came back for a screen protector, and they told me that because I didn't bring them the broken one they couldn't replace it. That's just dumb!

Incompetent staff that don't let you return un opened items with receipt in hand. Incompetent staff…read morethat don't let you return un opened items with receipt in hand. Incompetent staff that don't let you return un opened items with receipt in hand.

Horrible customer service. Laura had no customer service skills. No greeting, no multi-tasking, or…read moreexpression to be helpful. Had a Fed-Ex package sealed and ready to go. All I needed was a receipt and there was I my one person of front of me. And there were several employees that had no customers.

I've had notary services and postal work done here! It is on the pricier side which is expected…read moreconsidering the area.

We are sooo happy to have them in Northlake. Really quick and professional and give great…read moreshipping advice. Also printing of oversized documents is excellent