Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

I always like to go in there to use their machines to make copies or computer printouts. Their…read moreprices are good. I also mail things because the post office has such a long line, but Pack N Mail is much quicker. They have all the mailing materials like envelopes and bubble wrap right there also, so you can buy what you need. The people who work there are friendly and helpful.

Outstanding Process !! Quick and Clean :)…read moreVincent was the bomb !! Thank you so much !! TR

Outstanding service from start to finish!…read more DFW Mobile Finger Printing provided excellent customer service from the very first email all the way through the final signatures on my cards. I had 9 fingerprint cards completed using scanned fingerprints, and Vincent came fully prepared with his own computer, fingerprint scanner, and printer to print the digital fingerprints on-site. Vincent was extremely professional, arrived right on time at my home, and made the entire process easy, smooth, and stress-free. He also notarized several forms for me, which was a huge convenience. I highly recommend DFW Mobile Finger Printing for their ease, convenience, fair pricing, and exceptional service. Vincent truly went above and beyond. I'm an extremely satisfied customer and wouldn't hesitate to use them again!

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

Not one to write reviews but I went in today for a simple return and was met with pushy, rude…read morecustomer service- disappointed. Never had a bad UPS experience before but I guess there's a first time for everything.

I used UPS on Friday, 4/26, to print some documents and send a very important and time sensitive…read morelegal document. The print job was easy enough: $3 for 14 pages. Uriel, the gentleman that helped me, gave incorrect information about when the legal document I was mailing would be picked up. He confidently stated that USPS had not come to pick up any certified mail yet and would be coming by the end of the day. He estimated it would be sent the following day since it was being sent within Denton. At the time of writing this, it is 4 PM on the following Monday and my document has still not been picked up. I called the store and the woman I spoke to said the USPS doesn't always come at the same time. This is understandable and I wish this would've been told to me by Uriel when I initially dropped off the document. If I had known this I would've taken the document to USPS myself. Now the legal proceedings I'm trying to initiate are delayed due to Uriel's oversight. Edit: It's now Wednesday May 1st and my letter still has not been delivered. The letter was taken to Fort Worth and is being brought back to Denton. I understand that UPS can't control what another business does, but the employee should not have stated that it would be delivered the next day; does he not know the process of USPS picking up certified mail? Surely this is the normal routine done by USPS. This is extremely upsetting as again I am trying to initiate legal proceedings and they can't be started until the letter is delivered. This is causing a lot of unnecessary stress. Will not be conducting business here again.

There is no phone number to call them. I tried to sign up and they tell me I can't. I have sent 3…read moreemails and no response. Lynne / Notary

Never responded to me when I called and left message and text on a weekday :( oh wellread more

Excellent notary service and prompt response. Available on short notice Will definitely use again!read more

Janet was fantastic! Professional, helpful, personable and so kind with my elderly father. I called…read moreher at 2:30 and she met me at 4:00 at my father's skilled nursing facility to notarize a medical power of attorney. She even brought forms in case the ones I had printed out weren't correct. Super reasonable prices. I went to Denton high in the 1980s and have been visiting my dad up here for the last 40 years. I highly recommend her!

Tiffany is the best to work with! She works with you and is very understanding , even if you miss a…read morecheck in 1 time she still gives you the benefit of the doubt to fix things and get back on track, I honestly love how she does things and love her !!! I recommend this bail bonds company 1 trillion percent! They're fast getting you out of jail & don't require too much!!!!! TIFFANY FOR PRESIDENT!!!!!!!!!

Thank you Tiffany and your staff for efficiently helping me bond my friend and his wife out of jail…read morein the middle of the night. Y'all were knowledgeable, friendly and sympathetic to our situation. And thank you for patiently explaining how all of this works - since I have never been through this process before you were kind and generous with your time.