I tried this salon after reading some good reviews on Nextdoor and since im still looking for a good local stylist, decided to take a chance. The 2 people recommended I found out when I called to set an appointment don't do perms, which I'm thinking of doing in future. Thr receptionist recommended 1 stylist, so I took her advice.
First time calling and greeted by very friendly & helpful person. I felt comfortable talking to her & explaining my need. Very polite & warm on the phone.
Upon my first visit, I was greeted by receptionist, younger lady, and told her my name. She proceeded to tell me "go on back". Well, I had to say, "This is my first time here, so not familiar". Plus I wanted to discuss my hair with stylist before shampoo. She then walked me over to meet said stylist, we chatted & then off to shampoo station. OMG, THE BEST SHAMPOO I'VE EVER HAD!! I definitely was im heaven & didn't want it to end.
I was offered coffee, tea, water on 2 different occasions, which is nice customer oriented offering. After shampoo, I was escorted back to the stylists station & she began the cut. I DID show her picture of what my hair looks like after a good cut & that's what I was after, the same.
The salon was PACKED! I asked if that was normal & got mixed answer, but lady next to me asked her shampoo person same thing & she was a regular. So not sure if I came on a day when everyone was working? It was VERY noisy, which made for communicating with my stylist a bit difficult. Some things I heard, somethings I asked her to repeat & whatever I didn't catch, I had to ignore. Nice lady.
So for wanting to dry my hair as curled as natural, she didn't have the right tools to do so. But she made every effort & she admitted it wasn't as curled as when I walked in. I haven't tried to wash & style, so can't provide full comment on satisfaction.
I will say that the products used, especially the hairspray, stinks! Like it's the old Aqua Net or old lady salon smell. Im super scent sensitive & I may have to just wash my hair to get rid of the odor. Im 2nd day after haircut & style & did have to fully curl with curling iron to work with it, but I think cut looks like it's ok.
Word of warning for anyone going here for first time & something i was NOT told about on phone, which caused me a bit if embarrassment & an extra trip back, TIPS ARE CASH or Venmo ONLY! They do have an ATM machine but I do not use either, so I did return to give her my TIP.
Shop was nice, HUGE and everyone seemed nice that I could tell. I may return, not sure, maybe a day when less stylists on duty.
Update: after sometime & trying to do my own hair after my haircut, I can now review how the cut was. Today, I had to trim a few areas as some areas were not evenly cut. Again, lots of stylists there, so plenty others to try.. read more