Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

Best shopping / buying experience i have ever had. Very knowledgeable and friendly staff they had…read moretons of different configurations and super cool cases. local business was a big plus for me as any problems I have they will take care of it for me. Can't recommend this shop enough.

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

Dana is a patient, smart, and down to Earth guy who'll put you at ease right away. I'm in my 70's…read moreand a definite technophobe. Dana has helped me twice and I highly recommend him. He's prompt, skilled, and reasonably priced. You can't go wrong with this guy! Thx Dana, if you're reading this!

Excellent help today with my PC, new printer, IPad and IPhone. Dana was so easy to understand and…read morework with! This Grandma found him very approachable and non intimating. He did a top notch job and completed everything I had asked him to. He even wrote me notes that will help me remember procedures in the future.

I have known John for many years and I have learned that there is nothing that he cannot solve,…read morewhen it comes to computers. He is very fair in price for his services, I would recommend John to anyone needing help with computers. Jerry L

Based on his excellent Yelp reviews, I called The PC Guy for help with my broken laptop. John…read morereturned my call very quickly. He was kind, helpful and did not rush our conversation. He understood my problem and shared some ideas with me about how I might fix my problem on my own. In today's atmosphere, it is rare to find a person like John who truly cares about his customer and isn't just looking to make a quick buck. After one of his ideas worked for me, I asked John how I could pay him. John thanked me, but refused. If you want an honest and knowledgeable repair person, look no further. Call John now.

We have been customers of ITS for years and I can honestly say that I have never enjoyed the level…read moreof service and persistent problem-solving ability from any of their staff before connecting with Joey Bird. Joey appeared as I was tying to train my replacement and had a massive laptop failure within the first few days. Joey stepped in and created a small island of calm amidst the chaos on day one. The miracle was that he kept coming back to help me find missing files. I'm familiar with IT people with mad skills and no EQ so Joey was a revelation. He managed to take the scattered Frankenstein monster bits of my former system and organize everything for the first time in years. He also talked me off the ledge more than once and was unfailingly charming, persistent and available. Thank you, Joey!

ITS is a business-saver! For midsize businesses, ITS managed IT support takes away lots of overhead…read morecost (from having to hire an in-house IT team), and a lot of stress (keeping your fingers crossed that your server doesn't go down). They've consistently been responsive, honest, and easy to work with. They definitely seem to value quality and won't cut corners, they'll tell you with real candor what you do and don't need for your business to stay up and running. I've really appreciated having ITS in my back pocket, and I'm happy to recommend them to any mid-size business.

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend