Paul was able to work with me on my schedule. They called before they came and did a great job…read more Brandon and Hank were very professional and efficient. In and out within 30 min. Great company give them a call. I will use again and you should to. Thanks guys :)

Took 2 weeks to fix our garage door.. the tech billed for an initial trip charge that HE DIDNT MAKE…read morea trip too. He had me take a photo of our front door and send it to him so he could say he came to our home and looked at the garage to order the part... so now theres a part ordered, but he's never even been to our home... now he's missed the last THREE appointments and just not showed up... the only work this company gets is from property management companies. Because Noone in there right mind would give this sorry company any business..

Terry, the owner, was very responsive and got me connected right away with his technician, Chase,…read moreto replace a hot water heater at my seller's home. Chase communicated directly with me, showed up on time, was very curteous to my seller, and was able to complete the replacement the same day. The whole process was smooth and professional from start to finish. I would definitely use them again and recommend them to others.

Usually when your home warranty company sends out a repairman, service is not very good and corners…read moreare cut. However Airpex has blown me away! Airpex replaced an HVAC unit on my rental property after battling Fidelity Home Warranty. I ended up getting a brand new American Standard Unit. More recently, Airpex sent out Chase to fix a plumbing leak on my primary residence and I was impressed with his knowledge and work ethic. They got the repair covered by my other warranty company - Homeguard. What's nice is that the ladies in the front office really seem to care. They know the pain of a housing issue and genuinely seem happy when your claim gets accepted by the home warranty company. I spoke with a few different ladies in the front office and they have all been great, but special shout out to Heather. Thanks Airpex. You've got a client for life.

Elite Rooter Plumbing in Phoenix absolutely deserves five stars. Nate and Henry arrived within 30…read moreminutes and immediately identified the sewer line issue. They worked after hours without hesitation. The dedication from this team is unmatched. Nate and Jevon spent eight hours digging in 111‑degree heat to restore our plumbing and never once slowed down or complained. Their professionalism, work ethic, and commitment to getting the job done right are truly exceptional. I couldn't be more grateful for their service. Highly recommend Elite Rooter Plumbing to anyone who needs fast, reliable, and genuinely hardworking professionals.

HORRIBLE. Do not use. Do not respond to their project 'quote' offer…read more See photo. They said someone could be at my home in one hour. It was a lie. I waited around all Saturday afternoon and told several other companies I wouldn't need their services. They then call me at the end of the work day and say they "don't have anyone." Look at the photo. It said someone *could* come today and would be here in an hour. It was all a lie. Elite Rooter is located in California with an (805) area code. Do not respond to them. They're flakes and not even in the state.

Plumbing response team came out today and did an incredible job. Our water heater was fixed the…read moresame day with an awesome tech named Cory who was extremely helpful. He explained the process every step of the way, was transparent about costs, and they were even able to assist us with some water damage issues to prevent any further mold/damage. We are so happy we have hot water, and Craig the owner was super professional and friendly throughout the process. It's nice to finally have a plumber we can trust.

UPDATED REVIEW: Looks like i got a notification from Yelp today…read more I'll update my review and chime in a little here. (Original review below) under plumbing response team/pros. This is in addition to my original review which still is standing. This will also serve as evidence toward the overall case. Looks like plumbing response team, and plumbing response pros. Are under the same ownership. Today the owner 5/7/2025 decided to undergo yelp name change bypassing Yelps screening, for " guarenteed by Yelp"! Yes Yelp this ones for you to see as we discussed ;) looks like the owner Craig Heaps is name changing his profile /business name over to Plumbing pros now. If you see my two attached photos here you can clearly see it's the same person avoiding problems on yelp. By changing their names. For the public's knowledge, if you see the entity change from plumbing response team, or plumbing response Pro , or Plumbing response Wiz or plumbing squad or plumbing pros this is all one owner under he name listed in my original review. I was actually private messaged by other reviewers showing me threatening messages and saying they gave wrong information. I am here to show proof if needed of all his entities and llc name changes. It seems like he is trying to threaten others in private messages. So let this be public known and if any other reviewers have been threatened by Craig heaps to send me a message for more detail discussion. I have an open case and the proper channels are being worked. I have also updated my photos to disclose proof he's same person under different Yelp accounts however, if you need llc history documents message me for open case number and you can add your involvement to the case if see fit. ****Original*** review This company is a scam, they reopen their business under new names plumbing response team llc and plumbing response Pros. Craig Heaps is the owners of this company and likes to increase his "scope of work". He offered to exchange out some old ball valves on my main water line and update the system with a prv in exchange for some yelp reviews to help his business. I can see why now. However upon arrival he instantly wanted to open an insurance claim up and then told me he would generate invoices so I would get money back in my pocket while his work would be free too. Well ya money back in my pocket that sounded great! I listened and was like whoa you can do that legally then yeah sign me up for some money right? Wrong, people who don't understand insurance they increase damage on paper and in this case to your house without permission and behind your back insurance I guess cuts the contractor a check. So that contractor might get like 20 grand for a two grand job. Craig went on to mention I'll just create some invoices for you and submit them to your insurance, you will get a check and I'll get paid out to meaning both of us customer and him. Let's fast forward We'll skip ahead a million, I found out that's fraud and after dealing with this plumber and the setup he gave me the illegal setup of a garden hose, when my system was working perfectly fine before he touched it. I simply just wanted updated ball valves and in this case free in exchange for a review, well now I have a compromised main copper line and a garden hose connecting the two together. So now I have contact my insurance and let them know I was mislead and mis understood how the insurance side worked and wanted to close that claim after finding out shady practice was being done. Also in Arizona it is illegal to be a non ROC plumber working on main systems. As well as any 1,000$ work orders or higher. Craig had said e rights multiple invoices for under 1 grand to stay in compliance for that though. I would like yelp to ban this guy from ever listing on help again as this person will be getting prosecuted from my side of things. Police attorney general and my own attorney will have this guy hopefully locked up so the rest of you do not have to worry. In the mean time yelp, please reach out to me as this violates many of your guidelines.

Denis is a complete life saver! My refrigerator woke me up in the middle of the night on a Friday…read more The next morning, I wasn't having any luck finding help until I happened upon Total Air and Appliances. Denis came out THAT day to help! He is incredibly kind, professional, thorough, and didn't judge the amount of cat toys we had stockpiled under our fridge. They work on many different appliances, including A/C units, and the prices are more than fair. We definitely look forward to calling Denis again if we're ever in a bind, because we know we'll be in good hands. Thanks for everything!

I really want to give Total Air and Appliances some recognition for being fast, efficient, and…read morereasonably priced for their services. Several months ago I had a fridge issue where it stopped cooling. Denis came out and diagnosed the issue quickly and was able to get the unit repaired within a reasonable timeframe. I called him again just the other day and he came out to fix a washing machine. He was able to fix it in under an hour and even located the user guide for me that gave additional info on the cycles and even how to appropriately clean it (front load washer)! He is consistent, friendly, and very professional. I highly recommend him to anyone needing appliance repair! I will be using his services again if ever needed and you should too!! Thank You Denis for everything!!!

Barone team went above and beyond. My power box source was burnt. Only had power running…read morethrough half the house. Called Barone Electric on Monday, they called in all the permits. They came out early Wednesday morning converting my power box to a new one and update the breakers. The job was completed in 4hrs. Amaze how quickly the job got done. Matt who did the electrical took pride in his work. Breaker box looks wonderful. Feeling so bless, you took in my service call as priority. You were the only company in town who offered to rescue me immediately. Thank you, and I appreciate the special offer you gave me as well.

10/10 recommend Barone. They came in like super hero's and helped fix a panel issue that I was told…read morewas unfixable and required a full panel replacement. So far they've saved me thousands of dollars and are here for any issue that arises. These are the people I would reccomend to anyone. Do not contact big electrician companies, contact Barone!

All-star plumbing I would highly recommend to anyone very professional very friendly people got to…read morehelp those family owned businesses keep going that's what make America great is. I had to pay out of pocket from my home warranty Robert was very kind to actually talk to the warranty company on my behalf to get them to go ahead and give the OK to fix my sump pump. All star plumbing is very honest reliable.thank you semper fi!!!!thanks Richard esparza Apache Junction!!!!!

This is the company my HOA (www.yelp.com/biz/gerson-realty-and-management-tempe) sent to my unit to…read moreclear a clogged pipe. All Star said the clog was inside the unit and wasn't the HOA's problem. This is a link to my review on the company my home warranty company sent: http://www.yelp.com/biz/economic-plumbing-professionals-llc-phoenix#hrid:0y2zP6Wx4dBNfKRiHDRmAw I'll give more stars to the first company who can be honest and fix the clog without pointing fingers.

Let's face it, the HVAC business is hard work in Arizona. I met James at the home show and talked…read moreabout doing a maintenance service on my two units which are about 10 years old. They came out a week later and Kenny spent over an hour cleaning and checking the units. I was so impressed with his professionalism. He answered all my silly questions. I have so many nightmare stories about HVAC companies but it was refreshing to experience Red Wolf. Highly recommend.

James and Emilia were great. Be patient home warranties don't necessarily mean fast service. I…read morewas patient and they came through for me. In time to beat hot summer. Friendly and communicated with me clearly. Thank you for helping me get a new unit.