Beware: I bought $400 frames for glasses and when I got home realized that they don't work. This…read moreshop does not offer refunds and did not even offer the possibility of an exchange.

I have been going to Visual Eyes for about four or five years now. The have a great selection of…read morestylish glasses and Ann has a talent for helping select frames that look good on your face. Jacky (the optometrist) is professional and patient.

Ola Optical is one of many eye glass stores at Times Square. The shop is tiny, but don't let that…read morediscourage you. They have tons of eyewear to choose from. I came here on the recommendation of my optometrist. The staff was very helpful and friendly. They helped me select a new pair of glasses that matched the style that I wanted and fit within my budget. Based on the eyewear that I saw and tried on, the store mainly carries brands owned by Luxottica. I was able to pick up the frames and prescription lenses in less than a week. The optician did a great job of adjusting and fitting the glasses. Overall, Ola Optical is a great place to buy a pair of glasses that look great and fit your budget.

Excellent store, great service. Protip - talk to Pinky. This woman knows her stuff and is the best…read moreperson to deal with at the store. Extremely fair pricing, and service that is customer focused, despite the reputation of the area.

It's truly amazing to associate with this optical. The store may not be extravagant and showy but…read morethe staff is very friendly and super helpful. They are not money hungry and will not sell you frames and lenses that you don't need. They are very flexible and willing to go the extra mile to make you, the customer happy. I have dealt with them for my whole family and ended up purchasing 2 pairs of glasses for each. We are very pleased and will continue to visit them if and when there is a need and will also recommend and refer family and friends. I would like to give a shout out to Clarence - the owner who is professional, knowledgeable, flexible, super friendly, and helpful. Keep it up Amazing Optical!

I'm so incredibly pleased with the exceptional service I received when I visited this place in hope…read moreto have my sunglasses adjusted. I had purchased a couple (pricey) sunglasses online; when I received them, the arms were too wide. I googled eyeglass repair shops and this place was among the first couple establishments suggested. Desperate for any form of help and/or advice, I stopped by the place. The owner (sorry, I forgot his name) was so incredibly helpful. As challenging as it was to make adjustments due to the style of the glasses, he was able to figure out a solution. I was so ecstatic!!! Not only did he amend the alignment of the temple arms so I could now wear my glasses, he did so expecting NO COMPENSATION! I was so eternally grateful, I persisted to INSIST he accept my offer of payment. Afterward, he gave me a lovely token (glasses care products). I'm am in AWE of his kindness and professionalism! I cannot recommend Amazing Optical more!!! You will not be disappointed!

Really great service and was helped by one of the owners to select my glasses. I went in looking…read morefor a particular brand but found a comparable one and fits a lot better. I like how he took the time to explain the lens options (I wanted progressive lens) and no upselling. I appreciated his expertise, honesty and attentiveness. The pick-up was great too. Very helpful and friendly staff. I'll be back again.

I had a wonderful experience at Glass Monocle. First, I was greeted by friendly staff as soon as I…read morewalked in and the person I spoke with was very accommodating and attentive to my needs. She was very knowledgeable and showed me different glasses after I told her what I was looking for. The store itself was bright and had a lot of selection from the classic frames to newer ones as well. I bought sunglasses for my family and was helped by Kinnard. They were very patient considering we came in at almost closing time. My family loved the sunglasses we picked out. I would definitely come back here for my frames and lenses!

i read the hype about this place and wanted to see if it was true…read more the door are locked and u have to be let in the sales staff didn't acknowledged me the male sales person kept following me and he was unfriendly and unapproachable I left in a hurry felt uncomfortable I won't be buying glasses there.

Don't be mislead by its location and store appearance. On the outside, this store is tucked away…read morealong the streets of china town and often overlooked as just another mediocre store. Don't be deceived. I've worked in the area before and have passed this stores countless times over the course of 8 years and never have I stepped foot within. However, today I tore a contact lens and was desperate to find an immediate replacement as I was driving and one eyed piloting downtown isn't what I would define as ideal. This was the third store that I had visited after my unfortunate contact tear as none of the other stores I visited even cared to bat an eye. Was I pleasantly surprised. The inner store decor is pristine, clean, hip, and showcased a large array of high quality glasses and frames. The service is warm, friendly, and even before I purchased anything, they immediately gave me a free contact sample for comfort. No questions asked. Truly high end service, matched with quality inner design that's both cozy and sophisticated. I'll be certain to visit this place for a new frame upgrade when my eyewear wears off. Give this place a shot. Looks and store front is definitely deceiving in this case.

I have been going to Mega Save Optical for over 20 years. Best prices, selections and service. My…read moreentire family will go no where else.

Great people goo service and amazing deals, been going there for more than 10 years and I really…read morerecommend it to everyone Memnoun mega save

I had such a wonderful experience with Ben. I had heard from a few people that this was a great…read moreoptical store with amazing service and I needed some lenses on an pair old glasses replaced with new ones. I did not even purchase the glasses at this location but Ben fixed them for me on the spot and did not accept a payment! He was so kind! I will definitely go back and I think you can rest assured you will be in great hands here no matter what needs you have. Thank you, Ben!

I went to I Optique in early December to purchase brand new Ray-Ban Wayfarer Meta Gen 2 glasses. I…read morewaited until January 5 under the assumption that they were ordering me a new pair of glasses and prescription lenses as we discussed. When I arrived, Ben handed me a boxed pair and told me to pull the tab on the box to open it "like they're brand new." The moment I looked at them, I noticed multiple scuffs, marks on the inside, and dirt on the glasses. I repeatedly asked if they were new and whether they had been used. Every single time, I was assure face to face--that they were brand new. Ben even tried to justify the damage by claiming that the shiny black version "comes scratched" and that only the matte version doesn't. Despite my concerns, I was reassured again that these were new glasses and that this had supposedly been discussed with me on the phone (it wasn't, they only spoke to me on the phone when they were ready for pick up). I took them home and began setting them up through the Meta Wayfarer app. During setup, the glasses downloaded photos and videos of random people inside the store trying them on. That immediately proved what I suspected: these were used display glasses, not new. I called the store right away and went back--again--where I showed them undeniable proof that these glasses were the in-store display model. Only then did Ben change his story and say there was "miscommunication" and that the pair I bought was the display pair all along. This was not a miscommunication, this was dishonesty. So let's be clear: I paid over $700 for glasses I was repeatedly told were brand new, when in reality they were used, tried on by customers, and sold to me anyway. I had to figure this out myself. They apologized, but clearly did not care about wasting my time, making me drive back and forth, or lying outright. I requested a refund because I do not tolerate being deceived after asking direct questions and being given false answers. If you're considering buying glasses from I Optique, be aware: you may be sold a used display pair while being told--straight to your face--that they are brand new. The only reason I caught this is because Meta Wayfarer glasses store photos and videos on the device. Otherwise, this store would have gotten away with it. Absolutely unacceptable. 2026-01-06 at 12:41am Response to Owner: The Meta 2 glasses do not need to be connected to the meta AI app. All the photos and video that your customers made while trying on the glasses were stored on the glasses and now on my phone since I linked it to the meta ai app. I specifically asked you was this a used pair since there was scratches and marks on it. You told me it's new and this is how it comes from Rayban and that you are a dealer. This is very poor customer service as we discussed that I was getting a new pair I think by default any person expects to get a new pair of glasses and not expect to be given a floor model un-expectedly. And again I was re- assured several times they are new and it was not disclosed once they are the floor display model. I think anyone would expect that if they are being sold a floor display model, that is made clear to them beforehand; had I known this, I would have not purchased the glasses. I did not want glasses that multiple people wore to test and also they were not very clean and came with scratches. I did tell you and you just told me this is how they come.

We were planning on visiting a few stores on Queen West for our epic glasses hunt, but the first…read moreone on our list made all of the others unnecessary! Gigi truly deserves a raise! She's super friendly, funny, and not pushy at all. And yes, the great prices and the current sale on glasses definitely helped, too. I'll happily recommend this shop to others!

Very kmowledgeable and friendly sales staff. Great selection of models and very kind optometrists…read more It is GTA-based so worth shopping there.