Great place, excellent staff, great prices. I highly recommend you try them first they have great brands. very happy with Optika!!!!!!!!!

Great service. I bought my eye glasses there a couple of years ago and if I ever need them fixed, they fix them right there in the store, no hassle. They also accept insurance and have good pricing and great styles. This place is always reliable. read more

Absolutely incredible experience! Through a very consultative approach they were able to identify the absolute best frame for me, and made the process a very comfortable one. The Impeccable service and unwavering commitment to excellence guarantees my business in the future. Thanks again for making my first experience at getting glasses an amazing one. read more

I posted my praise for Optika (Yonge&Eglinton) on Google last November when I purchased my new prescription lens eyeglasses. Now I want to 'share the love' so to speak, here on Yelp. Yesterday I dropped-by Optika to select my new Maui Jim prescription sunglasses. Optika owner Peter Sarantopoulos and his colleagues demonstrated a rarefied level of service, selection and product knowledge that's refreshing in these times of dime-a-dozen mall optical stores. Optika is the ONLY eye care company I will ever patronize. One visit, and you'll know why too. Five Stars to Optika and my thanks to Peter and Paulina. --Brad read more

Couldn't be happier with the service I received tiday. It was my first time buying glasses and everything was explained to me clearly. The staff were very helpful and helped me narrow down my options. Very good experience.. would definitely go back! read more

Bought glasses here over 2 years ago. Last weekend, my glasses broke and arm playing soccer. (I do not recommend playing soccer with glasses on, but it was a spontaneous thing on a nice day, with the family.) Went in to have my glasses serviced by a technician. Staff was friendly and helpful. Paulina S. was able to fix my glasses quickly and professionally, and with a smile. Happy to be a return customer! read more

5.0 star rating 7/4/2013 After 10 years of loyalty I will still happily drive the two hours west, having moved from Toronto seven years ago, just to take advantage of Optika's exceptional customer service and the great selection! I don't bother looking elsewhere anymore... As Mitch S. mentioned, "the owner IS a joy" - over and above every time. Do yourselves a favour and check them out - find out what "service" really means. See you soon Optika! Ms. Becker from Belleville read more

Optika takes care of all our family's eyecare needs. I love the "one stop shop" for both eye examinations and great glasses that combine the latest fashions with high quality. Peter and Paulina run a great business. We have been going there for years and every single time the service has been outstanding. All of the staff are friendly and knowledgeable, and the glasses I've picked get me compliments for literally years afterwards. I would highly recommend them to anyone in need of eye care and awesome glasses! read more

I have gone to Optika now for many years and would not go anywhere else. The glasses they sell are incredibly stylish. I buy a pair every year and every single time I receive so many compliments about my purchase. Peter, Paulina and their team are quite amazing. I appreciate how they both take their time with me and help me to choose something that is really suited for me. I love especially that they convince me to push my boundaries a bit and pick something that is different, unique and contemporary. I have never been disappointed. It is clear that their clients are important to them and you will experience impeccable customer service . Check them out for glasses or contacts. I guarantee that you also will be a customer for life at Optika. read more

Omg I LOVE this place and the owners. Peter and Paulina are thoughtful, fun and I trust their judgement because they know my style. I'll be moving back to Montreal but I genuinely think I'll make the trip back to Toronto every two years to see them and their great options :) thanks guys!! read more

Horrible customer service. I went in to see if they would check if my glasses were the same prescription as my new prescription and they refused to check! They said they had no monetary motivation to get my glasses checked because I did not purchase those glasses from their store. I went to two other stores and they were super nice and checked my glasses and cleaned them too. If you are thinking of buying, expect that they will do nothing for you if they don't get any money for it. read more

This place is great. The staff there are incredibly helpful, and aren't just pushing for a sale. They also have lesser known high end brands that are hard to find elsewhere. I highly recommend this place! read more

My wife and I have been going to Optika for at least 8 years - we have purchased 10+ pairs of glasses here during that time frame. The service is always great and they have a solid selection of modern eyewear. I will be buying future glasses from here and never hesitate to recommend Optika to friends. read more

I came in for the first time to do a contact lens fitting. The "optician," or "optometrist," doesn't deal with Toric Lenses. He was itching to get rid of me to recommend me to another place. Ah well - lost a business. I guess they are too rich to help me out. I don't know why I listened to the reviews on here when I came in. Truly disappointing. The questions he asks me when I came in was, "Why are you here exactly?" In a tone that was truly condescending. DON'T COME HERE FOR TORIC LENSES. I was told over and over again that THEY DON'T DEAL with TORIC LENSES! I got one word, "Karma." read more

A very personalized touch for a nice little boutique. Not the greatest selection, but they can order anything and will take their time to ensure your glasses end up exactly how you want. read more

Unbelievable experience! It is difficult for me to choose glasses for myself. The owner Peter new what glasses would work on my face. I absolutely LOVE the Lindberg frames. I have had them now for over a month! They are super fun and classy. I feel so good in them. I chose the progressive glasses and after 1 to 2 days my eyes adjusted perfectly, unconsciously I could look far away and see perfectly and then to look up close, my eyes adjusted instantly to read, I could see perfectly. No more taking off my glasses to read!!! Amazing! Thank you for knowing exactly where the progressive part should go. Although, I'm stumped by how you cannot tell at all that they are progressive glasses (I LOVE that!). Thank you so much for the fabulous service! After experiencing other stores, I would go no where else. Wow! Thank You ! Tracey Rosenfeld read more

Overpriced and small selection of frames. Lens were made with the cheapest plastic, were costly and badly fitted into frames. Staff tries to get into your wallet as fast as possible. They spent little or no time explaining things or options. They only want your money and try to get you out as fast as possible. Tl;dr AVOID read more

It was super easy to book an appointment here and they are open later so it's perfect if you need to come after work. I got to see the doctor, Sabrina, right away and she did an amazing job. She has a very comforting personality so you don't feel panicked when she is working near your eyes. Peter and Paulina are super friendly and helpful. They know when to insert themselves and when to give you space to browse. There is a wide variety of frames here for those who have money to spend and those who are pinching their pennies. It was a great experience and I highly recommend. read more

I read Mitch S's positive review on this store so visited and IT WAS VERY DISAPPOINTING AND I LEFT UPSET. I don't know if the lady (wearing glasses) who was working there is the owner (although I definitely don't believe so) but she was very rude and seemed not interested in having a customer or selling any product. I went to get a pair of glasses but she rudely answered my questions, showed a price chart so quickly and just took it away while I was looking at it, never fully explained about any product (I specifically asked her about some products, never get an answer). I've never met a sales person like this before, and I am definitely not recommending this place unless the actual owner is in the store. I hope the owner sees this comment and make some changes for their employees. I mean, I have high prescription, the lenses themselves cost $500+ and who would wanna give like $800 to this kind of crappy service/attitude? RATING 0!! (even 1 star is too much, too bad I can't select 0!!) read more

This eyewear store gives the best service and I have used them for over a decade now. Peter, Melissa and Paulina have been great at helping to pick the right frame for my face - with styles that keep me looking current. I rely on their expertise to help me make the right choice for frames and I receive compliments on my glasses all the time! They carry high end frames that you don't see in many eyeglasses stores and stay ahead of the curve on where frame trends are going. read more

Great customer service if you're buying something, terrible if you have any issues with the glasses you bought there . They overcharge on lens services and try to use sales tactics to get the most money out of you. read more

I went to Optika for the location convenience to get an eye exam for contact lenses. Was charged $200 including tax for the exam which was pricey. But since at the start I was informed you would receive $100 off contacts, it seemed reasonable. At the end of the exam when I went to pay, I was a bit disappointed when I found out the caveat of buying one whole year worth of lenses was not conveyed to me up front but thought ok well, they are running a small business in my community that I should support. Last straw of disappointment for me was when I was told I would be called to come in to try a few different contact lenses for the best fit before ordering and then was never contacted after my exam - even after 4 weeks. I am assuming they just forgot about the fact they had promised to order trial contacts for me altogether. It seems that a few others on Yelp enjoyed good customer service - I cannot disagree more. read more