A super friendly eye store. Great selection of upscale frames.read more

The treatment and behaviour of staff is hostile and absolutely disgusting. Confronts, talks down,…read moreand even yells. I was about to make purchases until the staff began acting rudely. If you want new glasses, just head to other local optical stores and so you don't deal with this unprofessional horrible customer.

Owner is very professional and knowledgeable, she was very helpful. You can feel that she has many…read moreyears of experience and know what she is doing. She did my glasses and it's fantastic. Will definitely come back next time. Strongly recommend this place for your eyewear needs.

A friend introduced me to Pro Optical a few years ago, and since that time, I have always chosen my…read moreglasses there. The owners are helpful and charming, and always ready to explain what is happening with your eyes, and how your prescription has changed. The frames and lenses are of high quality, with a range of prices to suit your budget. I certainly recommend Pro Optical to anyone looking for new glasses.

I've been going to Novus for 20 years now (my how time flies!). It's the only place where I buy my…read moreglasses and contact lens. They have a fantastic selection of frames (always the latest styles) and are very knowledgeable about the latest in eyewear technology. I can't imagine going anywhere else... the post-purchase support for glasses is excellent too, they have fixed many a pair for me, even when it has been my own fault! Highly recommend this optician, you will get a more personalized experience than a large chain, and most of their customers are long-time clients like myself. That says a lot about their business.. If you're lucky you might meet their newest assistant shown here..

They have done it again! Provided nice frames for my glasses with what ODSP gives for glasses, that…read moreI even get complimented on my choice of style of glasses. Do not go to those cheap glasses places, because their frames or lenses often break, scratch or are just tasteless fasionably, even if you think you cannot afford it, and if you are on OW or ODSP, they are very helpful, and there is an eye toctor there on Tuesdays and Fridays. Been using them for many years myself, my husband several years before we met, he is the one that told me about this place nearly 20 years ago.

My first experience with A-Look Optical was in early 2015. After browsing Pacific Mall's MANY…read moreoptical stores, they seemed to have better prices. They were patient and helpful when I was trying to decide from their vast selection of fashionable frames. A few days later, I received my stylish Lacoste glasses. Flash forward to late 2017. My prescription changed, so I just wanted to replace the lenses on the same frame and see about getting my first prescription sunglasses. More than 2 years later, I got the same first-class treatment with even more choices than I remembered. Shortly thereafter, I received my new lenses & very handsome Giorgio Armani tortoise shell sunglasses! The owner's valuable advice on future options and the staff's friendly service have made me a loyal customer. They seem to enjoy what they do. They make you feel like you're their only customer. They seem to appreciate your business. If you're in the market for new eyewear, I highly recommend that you check them out!

Hands down A-Look Optical is the best eyewear store in Pacific Mall. I actually stumbled on them by…read morechance. I used to go to one of their competitors a few doors away - that is until their optician almost totally ruined the glasses I bought from them by bending and twisting the arms on my Prada frame as if he was a pretzel maker. Desperate to save my glasses, I popped into A-Look to see if they could help after hearing from the excellent experience my sisters had at the shop. Alfred saw right away what was wrong and said he would do his best to fix the problem though he couldn't promise anything because the damage was pretty bad. Thankfully he was able to fix things and my glasses have felt amazing ever since. From the moment you enter the store to the aftercare service, A-Look pays attention to the details. Staff are friendly and knowledgeable, and they take the time to listen and help you find what you're looking for. The selection is also great - lots of fashionable frames to choose from. Definitely worth checking out if you're in the market for new specs.

It is my goto place for my glasses and eye checkup. Their selection of glasses is somewhat limited…read moreI always find something I like. Best of all eye checkup is included if you get any glasses. If you don't require high power lens like I do, you can probably get a pair for around or under $100. Mine usually cost less the $200 with the thinnest lens because of my high pescription. The glasses take a few days to make. Once they have taken your measurement and you have selected your glasses. They ask you for a deposit and call in a few says to a week to pickup your glasses.

I bought three prescription eyeglasses for me and my family in this store in the year 2006. Two…read morepairs of eyeglasses are so bad that cracks appeared between lenses and frames when eyeglasses were received or shortly later. I went to the store to ask for fixing the crack. The owner said that cheap eyeglasses were like that. He could not do anything. The price per pair of eyeglasses was close to $200. I bought a pair of eyeglasses by less than $ 100 three years ago in another store. There was no crack between lenses and frame. I never see this kind of crack between lenses and frames in other eyeglasses.

Excelent service today for me and my wife from Dr. Kar Man Cheung…read more It was firt meeting with her but we've been impresed by her profesional servicess. The office suff and location are also very nice. From booking, confirmation and email follow up I can't expect more. Just to go back in 18 months for the eye ‍ exam.

I visited Red Cedar Optometry for an eye exam with Doctor Celine Lai-Tong, and would highly…read morerecommend her as your optometrist. She was patient with me and explained the health of my eyes in detail, which is not always the case at other practices. Moreover, I had interest in laser eye surgery, which Dr. Lai-Tong was able to provide more detail on! Their practice also offers a wide range of frames and sunglasses. Definitely will be back for my next eye exam!

I've been buying my contact lenses from The Optical Lounge for about 3 years now. They have never…read morefailed to give me excellent customer service. They are friendly and open to suggesting styles of eye glasses, the Optician there is friendly and personable. They fix your eye glasses if they're bent (free of charge) and have even offered a family discount to me when I was a student. Thank you!

So I was in need for a new pair of glasses. I've had the same pair for 5 years, the prescription is…read moreold and the frames no longer fit. Needless to say I could not see properly and was living off my contacts. Anyways I found a groupon online for Vision express and could not pass it up. I called in before to confirm how the groupon worked and the guy who answered the phone was super nice and explained exactly how it would work. I went in and I was the only customer in there but I expected that based on location and time. The guy working who's name I did not get got up and helped me immediately. Let me walk around and try on all the different pairs of glasses and find my own frame. He didn't try to push me or upsell me on the frames outside of my groupon. I told him I had a groupon and he was totally cool about it. He was super accommodating and patient with me. It did kind of get awkward since I was the only one in there but he wasn't staring me down or anything. I'm just awkward. There was a huge selection of different frames and brands. Prices for frames ranged from $200 up to $500. Then the lenses were another cost not covered by the groupon so I had to pay for that. The lenses ranged from 200-400 depending on your prescription. All in all I found a pair of glasses I liked. Price was good especially with the groupon. Glasses should arrive in less than a week. Nothing to complain about ...yet.

Vision express Markham location is amazing , very professional people and great service. Simran…read morehelped me with selection of the right frame and correct lenses . In addition gave me a great deal. Thanks Simran. M