The individual caregiver who usually comes in Monday to Friday is great. However,…read moreadministratively, this company is atrocious. They had two weeks notice to start Saturday care in April but it was two weeks after that until the 1st visit was made. The next visit was 4 weeks later and I was not told that no one could fulfill the contract. The spotty record was not evident until I received the first invoice, which showed 2 Saturday visits in 7 weeks. Since I couldn't rely on Paramed, I called to cancel Saturdays. That was good for 1 week and the following week they sent in a man to provide personal care for a 93 year old lady. I only know this because I happened to telephone my mother while he was there. I emailed a letter to the address on the website expressing my disgust and saying again to cancel Saturdays. It has been over a week and I have not had the courtesy of a response. Last Saturday, sure enough, a caregiver showed up. Today I called again to cancel, so we'll see what happens. Unlike other home care companies, Paramed has no electronic record keeping for the family of the client to see, so you don't really know what has happened. If you are looking for reliable care for a dementia patient, don't deal with this company. Update July 22, 2017. almost 1 month after my letter. My home phone rings at 10am on Saturday. Paramed: The PSW is at your mother's house and there is no answer. Me: That's because she isn't supposed to have a visit on Saturdays. Paramed: She is on a schedule of every other Saturday and this is the other Saturday. Me: No, she is on a schedule of no Saturdays. I tried to have Saturday care but it was so inconsistent that I cancelled it. In fact I called twice and sent a letter. Paramed: (sounds of looking at a computer file). The last entry here is for June 25 and it says that client called to cancel Saturdays. Me: That's right. Whoever decided to make the visits every other Saturday never talked to me about it. Parmed: So I should tell the PSW to leave? Me: (give me strength) Yes. She should leave and no one should ever come on a Saturday, ever. Honestly I wish there was something lower than 1 star.

WRONG DIAGNOSIS!!! Horrific experience!!! Please please go for a second or third opinion as my…read moregrandmother has...only to discover she DOES NOT HAVE ALZHEIMERS after all: Our Story My 80-year-old grandmother went in for cognitive testing and was given the MOCA tests by a nurse practitioner and a physiotherapist. Was treated disrespectfully by the nurse practitioner and the physiotherapist. Their approach when administering the MOCA test was to use a mocking supercilious smirk!!!! They threatened my grandmother that if she didn't follow their advice they would take away her drivers license!!! Who treats people like this!!!??? Especially seniors!!!! This WRONG diagnosis turned our world and family up side down. It was devastating news but UNTRUE after further testing. Thank God!!! Please beware and go for that second opinion. And write your review after your experience with this place. Thank you for reading. God bless.

Oh I dunno. I talked to the same lady twice, the second time she stopped everything and conversed…read morefor a few minutes (15+) because she saw how upset I was....no decision created but I know she is and will be there when I need her....it must be difficult for the staff to try to help someone (my wife) who refuse assistance.. It is hard on the heart. :-(