Understandably, issues about wait times are an issue for patients needing Fasting bloodwork done is…read moreunavoidable. The staff nevertheless are are very good and pleasant My issue is that I learned through my daughter that my lab results were sent to her fertility clinic aswell as my appropriate doctors for the second time in 2 years I reported this serious breach of trust the first time last year which resulted in no investigation or report of findings. I was in poor health and was unable to followup. Just recently, my three physicians received the results (which was confirmed) with my inquiry based on the requisitions. However, my daughter's fertility clinic also received my lab results. It is serious problem that MY results with personal information were mishandled and carelessly shared to a clinic based on my and my daughter's last name? Fortunately, the clinic brought this to my daughter's attention. I contacted LifeLabs again. Two times I was told the onis was on me to find out how this clinic received my results. This is not possible because I am not a patient there and they cannot devulge this information. After the first complaint the promised escalation and enquiry never happened and was blown off after the second attempt to get this looked into. It is infuriating that this happened, but the refusal to look into this by LiveLabs demonstrates a lack of interest in investigating and resolving how patients records are handled. How often does this situation occur and patients are unaware of the mishandling of private personal medical information? Mistakes happen, but the refusal on the part of LifeLabs to investigate and address this issue is egregious and irresponsible. A lawsuit is waiting to happen!

I just wanted to express my thankfulness for the Lifelabs in Ancaster, Ontario. My sister…read more(wheelchair bound) had difficulty with giving blood. Genia was so kind, patient, caring and esp professional. My sisters veins are so small it's difficult to get blood. But Genia was so concerned for her welfare I so appreciate the staff in this office always so kind and caring.

I came for a blood test. They allow you to remotely check-in using their feature called "MyTurn"…read morevia their website. At 10:57, I put myself in their queue. It stated the wait time is 10 mins and I'm 3rd in the queue. When I arrived at 11:02, there were already 10 people in the waiting room! Their TV screen shows there are 2 ahead of me in the queue. At 11:15, my wait time is 7 mins with 1 person (supposedly) in front of me, but there are 10 people total in the waiting room! I really suspect that wait shows up on their TV screen are only the people using MyTurn. The screen used to reflect everyone in the room! At 11:22, I'm still at 7 mins wait. I spoke to the receptionist. She said she has been very busy with phone calls. She hasn't entered me into their local system yet, but assured me she will enter people in the order she received the requisitions! At 11:26, the receptionist finally entered the requisitions. I am at 7 mins and 26 mins! I asked the receptionist. She said I was supposed to inform her when I arrived! The website did not mention that! I was let in at 11:27! I had a male technician (I've never seen a male technician in all the years I've been at this location!). Right away, I could tell he is quite new and not confident. He had difficulty finding a vein and had to call a female technician who also had difficulty but she finally found it! I finished at 11:40! Review 2026-103

They asking me to pay to get my own result Never going back…read moreagain. nothing extraordinary on my result information which they are charging me. DON"T WASTE YOUR MONEY. Getting the results is a nightmare and there are better labs out there And ITS AMERICAN ---- !!!

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

2401 Yonge Street, Toronto…read more I avoid getting blood work done at all costs. I'm a fainter, and have "blood from a stone" veins. However - EVERY time I have gone to Dynacare and had my blood taken by Cristina, the Lab Technician, whatever magic or needle sorcery she does - it's painless and over in seconds. And she has consistently taken it quickly and painlessly over the couple years I have gone, is always calm and pleasant, and puts me at ease telling me stories or jokes. Thank you Cristina for making my worst nightmare actually MORE than tolerable now : ) Lisa P

Came to turn something in with my partner and was met with rude behavior and tone before we could…read moreget the question out. Extremely unhelpful. Could not take 1 out of the 2 samples and said they could take it just not today and to come back tomorrow and turn it in, which makes zero sense. There were about 15 people behind the desk laughing and chitchatting but when asked questions about things that were serious to us they were confused. One person said one thing and another person said the opposite. Just extremely unprofessional. Would give zero stars if possible.

Very busy but well organized and prompt care. Con isn't with reasonably priced parking.read more

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

Super quick if you use the mobile check in but be prepared for angry seniors. Staff is polite, kind…read moreand efficient. I would use this location again. Only "not great" thing is there's only one female washroom around the corner from the lab (which is on the bottom/basement floor) There was no soap in the dispenser. Bring your hand sanitizer!

When I went in on a Tuesday midday they were not busy. I did not have an appointment. There were…read morefour attendants behind the counter. They were all speaking a different language and I stood in front of the counter waiting for 25 minutes while they were entering my information from the requisition into their database. There were two attendants helping the one attendant enter in the information. Honestly this is a joke.

Checked the Dynacare website and this location was showing 0 wait time while all other locations…read morewere 40+ minutes. Check in took the longest but it was nice and quick. Total time 15-20 minutes. Street parking is avail. via Green P parking

I've been here twice now and both times they were overbooked. They get folks through fairly quickly…read moreand efficiently but their scheduling results in the clients waiting outside on the street. First time the wait was annoying but a little more tolerable due to warm weather. Second visit, just like the first, I arrived 10 minutes early as instructed. After 25 min waiting outside I finally got in out of the cold and was able to sit down. I'm a left leg amputee and standing for long periods is harder for me than most. There are no chairs or anything to sit on outside their office. Most disappointing is that the staff couldn't have cared less. I'm not looking for 5 star concierge service at a blood lab but I would have thought someone would have been concerned about the issue I raised. I just got silence and a too bad so sad look. It's conveniently located but for me that's all it has going for it. And be prepared that they will be well behind in their schedule.

Ive had experiences in the past fainting from getting my blood drawn. I came kinda unprepared and…read morethe lady named Tigist let me get something from the food court upstairs beforehand to eat afterwards so I wouldn't pass out which I guess would be an issue for everyone. (Remember to fast and not pee if that's the requirement of the form). There was no issue with the blood drawing. Very good overall. Will be going here in the future.

I came to this placed for blood work due to the lab technician don't come to my doctors office…read more(covid restrictions). You can check in online to avoid waiting times. You can download their mobile app. They will send you a message once they are ready to see you. Today, I waited 70 mins. I was not surprised because I saw the long line up outside the laboratory. The staff are very friendly. Pauline has the exceptional customer service by explaining to each customer politely and nicely who are anxious and irritable while waiting for their time. The female technician draw blood and I did not feel the pain. Lots of parking. It's first come first serve basis. Everyday is busy and if u want to avoid long line up. Come early at 7am.of

Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

Did a walkin for x-rays 1.5 hours before I had another meeting. Ended up being late as they only…read moregot around to me exactly 1.5 hours later. Had the entire waiting room clear 1.5 times before I was called and that was only after I asked why I was still waiting. I knew they made a mistake because they skipped me ahead of another person who was advanced into the pre-xray area 15 minutes before I got called.

The reservationist gave incorrect information and was rude when I tried to clarify. I called for an…read moreappointment and it turned out that they didn't offer the test I needed, which is fine. But then she tried to refer me to a clinic that I had just called and that also didn't offer the test I needed. No matter how much I tried to explain that, she would cut me off and tell me to listen to her and that I was wrong. That bad first impression ensures that will never use them.