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I Know A Guy

4.2 (47 reviews)
Closed 7:00 am - 7:00 pm

Services - I Know A Guy

Automatic garage door installation

Garage door or opener repair

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Review Highlights - I Know A Guy

I chose TJ's company to come and repair my garage door mainly because of the positive reviews here on Yelp.

Mentioned in 17 reviews

Read more highlights

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Be aware all he will ask for a deposit and not show to work. He stated he was going to return my…read moremoney back in full ($6,700) and when I asked for it he said he didn't have it and spent it on another job. He then asked for a week and a half and didn't have it. After that he has not answered calls/text. If you have his number which is listed on the business page on Yelp +1 (253) 302-0569 Jose Carrasco be aware. I wish I saw the previous reviews before hiring.

Jose Luis Carrasco is not a licensed contractor. I wish I would have seen these yelp reviews before…read morehiring him. We hired him on the Nov. 21st to complete flooring, carpet, trim, cabinet painting and interior painting. He quoted us $12,000 and request half done. In 2 weeks & 2 days all he completed was 6.5 hours of work which included ripping up the flooring, some carpet & some trim. We had to get on his ass on when he was going to be coming to the house because for the first week he only showed up once for 2 hours. It was constant excuses of I need to right tools, I don't have a ride etc. When we fired him and asked for our money back he said he didn't have it and said he would have it in a week and a half. Then the day of a week and a half later said he would have it in the afternoon, when asked at what time he said between 5:30-6 pm, then around that time he finally told us he didn't have it. Now we are having to go through a civil lawsuit to get our money back. According to the WA Dept of labor & industries he has no contractor license which I didn't know before we hired him and he is not registered with the Dept. of Revenue which means he's not paying taxes on any of his income.

Still Movin Garage Door - Garage door opener

Still Movin Garage Door

(20 reviews)

I was in an emergency situation where my automatic garage door would not open, and on a Sunday to…read moreboot. I did a search on the net and found Still Movin Garage Door out of Dupont servicing the Pierce County area. They had the highest rating, so immediately called. John the owner immediately turned around (driving) and was at our house in 20 minutes. He assessed the situation and a half hour later gave me a quote, what it would take, and none of that BS stuff either. He told me that he could come the next day (afternoon) and replace the complete door and hardware needed, and he mentioned it would only take 3 hours. John and Trevor came a little earlier than what was scheduled and began their repair. Exactly 2 hours forty five minutes later they had completed the removal and replacement. Not only did he do the repairs, but he also spent time with an old senior (me) in teaching exactly what was needed and more. Personable, professional, knowledgeable, and all the five star accolades I can think of. For someone to do what John did is quite rare these days. He even mentioned as a part of the six year warranty that he will drop by each year as scheduled to do a tune up or repair as needed. John is my go to guy for garage door problems because I know I'm in good hands. Thanks John and Trevor.

John helped me install a new garage door after my old one was falling apart. He was very…read moreaccommodating with my schedule and completed the installation within three days of our initial visit. He went above and beyond my expectations -- after noticing the foundation was rotting, he replaced it right away, even though it meant working later into the evening. He also left my garage cleaner than it was before he arrived. His pricing is fair with a 6 year warranty. John and his team worked diligently, and it's clear he takes pride in doing quality work and never cutting corners. When I later reached out because sunlight was interfering with the sensors, he quickly came up with a solution and stopped by immediately to fix it. I highly recommend Still Movin Garage Door to anyone looking for quality, affordable garage work.

I Know A Guy - contractors - Updated May 2026

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