The hotel is clean and decorated very nicely! The bad: because we were only staying two nights, housekeeping was not available. Didn't realize we were still practicing COVID 19 protocol. We do weekend trips all the time and always have our room cleaned without asking. Staff didn't seem thrilled to be there, very low energy. Lots of unhoused people in the surrounding area (this is downtown) and self parking is down the street. Not sure I'd stay here again especially with other hotels in the area. Price was the deciding factor and it was a great rate. read more

This is a no-frills Hyatt property, but if you aren't there for luxury, it's a good option. Pros: Location: Three music venues, stadiums, shopping, and dining are right out the door Area feels safe Clean Breakfast buffet is affordable Onsite restaurant is tasty Rooms are appointed very nicely Cons: Breakfast hours are more limited than I'm used to No room service No pool Parking is whack. It's an outsourced parking garage off property, and valet was closed due to being overwhelmed when we arrived Ice machines are strange and hard to work No fans in the bathroom! read more

I stayed at Hyatt Place while attending a conference in downtown Phoenix. The lobby and rooms were spacious and clean. In the room, I liked how there is a "sectioned off" area with couches. I appreciated how the long mirror and walls had several hangers which were really convenient. There was a water and ice machine on my floor but it was sadly out of service. Rooms are cleaned every other day by default. The only downside to my experience is that they only do check ins after 4pm. I was placed on a waitlist to see if I could check in earlier but it didn't really make a difference. I don't think I've been at other hotels with these policies before and I would have reconsidered my hotel options had I have know earlier. They do have a bag check service. There is valet parking for sure and I believe there may be self parking as well. The lobby has several computers and several couches/tables as well as restaurant/mini store area. read more

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Was able to stay here for 3 nights and it is a very nice and modern hotel. There is no pool which I didn't find out until I was already checked in. Parking is scarce but the hotel offers valet for an additional fee, or you can park in self parking for around $34/nights. Clean rooms and you are responsible to request room service. There is a little snack area that is 24/7 which is adjacent to the front desk. The staff was friendly and helpful. read more

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The property feels pretty new and well maintained in terms of the grounds of the cleanliness. The front desk is expedient and nice. The breakfast selection is great as well. There is fresh eggs, bacon, spinach egg bites, juice, coffee, pastries, yogurt, and toasts. Unfortunately, where things fall short of the delivery on this visit is the lateness of the breakfast opening. The time on listed in check-in is 630am, and it was opened late. At opening time the staff is just scrolling through their phones instead of getting the breakfast area for opening. It's totally understandable that things run behind. However, when things are late but staff on duty is standing around just scrolling is a bit perplexing. Be aware as well that parking is $44. Overall a good stay, but definitely has areas for improvement to make the experience better. read more

Hyatt Place Phoenix - staff is just scrolling on their phones. I reminded them breakfast time is here. Then they start to scramble to open. - Venues & Event Spaces Near Me - Phoenix, Arizona

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Was in Phoenix for a conference and snagged a good price at hyatt place. It's important to remember this is not a grand Hyatt or hyatt regency. With that being said, this is a solid option at a good price point. Rooms are spacious and clean. Location is convenient. Was pleasantly surprised that breakfast was included and was more than continental. Front desk staff are limited so there may be a wait during peak check in /check out times. read more

For me, this hotel was all about location, location, location. Close enough to walk to the ballet, convention centers and the like, but far enough away too. Self-parking, located a block away. What also sold me were the above-average gym and the varied breakfast options. Also walking around the area at night was relatively safe. read more

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Quiet, simple decor, super clean, well located and reasonably priced for a Hyatt property. No pool, but it's too hot to care. Overall, would recommend for a night or two downtown. Within walking distance to so much - especially The Van Buren for concerts. This is where we'll stay when we come to the city. read more

Located in downtown with easy walking distance to the city. I stayed for a conference and appreciated the daily morning coffee available in the lobby. Loved the Peleton in the exercise facility, 1/4 were working. read more

Hyatt Place Phoenix - Exercise room with Peleton bikes - An indoor gym space equipped with various exercise machines including stationary bikes, treadmills, and elliptical trainers. The room has large windows allowing natural light and a view of parked cars and trees outside. A person is seen adjusting a stationary bike, with a digital screen displaying a woman’s image and workout data. - Venues & Event Spaces Near Me - Phoenix, Arizona

A solid choice hotel when stopping in PHX. I have stayed at each of the Hyatt's but in splitting hairs, I prefer this location. Staff is consistently welcoming and friendly, hotel and rooms always clean, price point in comparison to other name brands - excellent. This specific review is prompted by a single act of customer service that I want to highlight. Woke up this morning and noticed Comedian Jeffrey Ross was playing at Stand Up Live around the corner, grabbed a room, locked a dinner reservation, and was set. A few hours later, email announced the shows all weekend - CANX. I was within the 72 hours cancellation window and I phoned the Hyatt. This is where Mary C. at the front desk comes in...not only did she offer an exception to the cancellation penalty, however she also genuinely cared that our weekend plans had fallen apart. Mary was gracious, friendly and I hung up feeling like a valued Hyatt Customer. If Mr. Hyatt Robert von Dehn were with us today, he would be proud of how Mary was representing his brand. Thank you, Mary, and see you and Hyatt downtown soon! read more

Valet damaged my brand new truck and won't assume responsibility. Don't contract with ACE parking. read more

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Quiet hotel downtown. Quick Uber ride to the airport. Walking distance to everything downtown! Friendly bar staff! Water bottle refill stations!!! I especially loved that this hotel is not afraid to use the AC. We spent some time around the hotel grounds and it never felt stuffy. read more

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Hotel was fine, location was fine. Valet parking is a huge hit or miss. We had to drive around the block multiple times to get anyone in valet to help. They were busy but there needs to be an option to leave your car easily especially when you are paying for valet. One of us had to literally get out of the car and go find someone so we knew where to even park our car. It was awful. Otherwise, a fine enough stay. read more

Desk staff were nice, but seemed very new to their positions. Some of the typical steps in check in were overlooked: stating where room and where elevators were located. Instructions to find parking garage were missing key details to locate the entry in a timely manner. Room appeared clean, but upon further inspection it was found that a filthy and stained coverlet was not replaced, but simply hidden by clean(er) sheets and rotated so the staining was hidden by the foot of the bed. When this was politely brought to the front desk's attention at check out the young lady responded "I'm sorry. We will make sure that is taken care of for the next guest". No accommodation was being made for our experience. Also, we were double charged for parking: by Hyatt front desk and from parking garage. We followed instructions on how to park and even exited the premises before check out time. When called about this double billing Hyatt staff were responsive and removed their charge to my card. Beyond the reimbursement, no efforts have been made to rectify any inconvenience or lack of quality to justify the cost of my stay. I would not recommend staying here at this time, nor do I plan on making this location my first choice in future visits to Phoenix. read more

Hyatt Place Phoenix - Filthy coverlet that was not replaced. Stain hidden by housekeeping by rotating to foot of bed. - The image depicts a crumpled white fabric or paper material with visible stains, discoloration, and creases. The material appears to be part of bedding or a cover, with some areas showing yellowish or brownish stains. The background includes textured fabric and a wooden surface, suggesting an indoor setting. - Venues & Event Spaces Near Me - Phoenix, Arizona

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Was in Phoenix for the STL Cards weekend series and after searching for hotels close to the ballpark ended up at the Hyatt Place. Driving in from Vegas I chose to valet my car. That process at the beginning was a little odd as the valet didnt necessarily seem like he wanted my car. Valet is $40 a night vs the self garage which is fairly close at $30, but I was beat after the drive. Ended up though getting it valeted and checked in. The lobby is clean and nice. The vibe is that of a business travelers hotel. Areas to sit and work, a little area to purchase snacks, a restaurant, gym etc.... The room was very nice. Great large bed, good size tv with chromecast, good sizes bathroom, fridge, and sofa. Perhaps I felt like they almost tried to cram too much in the room, but still very nice. Staff overall was friendly outside of my initial awkwardness with valet. Location is less than a 5 min walk from cityscape which has a comedy venue, retaurants, bowling alley... and less than a 15 min walk to Chase Field and the Basketball arena. Also there is a free continental breakfast which was fine. It is perfect for someone grabbing a quick bite before a meeting or to start a busy day. For the area and cost I believe it would be hard to find a better value. I certainly would stay here again. read more

Hyatt Place Phoenix - Venues & Event Spaces Near Me - Phoenix, Arizona

Stayed here recently on a business trip. The biggest complain I have is the valet service is very slow. We stayed here for 3 days and on all 3 days we had to wait for at least 5 mins before the valet was available to take our cars and at least 10 mins for them to retrieve the car. The rooms feels a little crampy, small walking space between the bed and the tables. And last but not least, when we were checking out , I was trying to give feedback to the person at the front desk about the slow service of the valet and she started arguing with me. When I tried to tell her, she should not argue with me as I am just giving feedback, she walk away from the counter. Could not believe it. read more

This place was pretty terrible. Parking is a block away. Ice machine didn't work. Half the plugs for electronics didn't work. Valet service was unprofessional to say the least. Hotel staff doing the bare minimum. And paying extra money for a "view" is a joke. Expect to stare at an alley way surrounded by much larger buildings. Skip this place, way better hotels in the area for less. read more

This hotel was located right downtown about a block from the Arizona Financial Theater where we were seeing a concert. We checked in about 1.5 hours early which was very nice and paid for $32 self parking. I know a lot of reviews complained about the parking situation but it really wasn't that bad. It was a black east on the south side of the street. The clearance of 6'9" seemed like a stretch though as our pickup is 6'6" and it was right up against some of the pipes on the ceiling. The room itself was a bit subpar with a very small pull out couch. There was also a dead cockroach on the floor by the window. The bed itself was comfortable but you can hear everything in the halls and outside. We've stayed at the Hyatt regency a few blocks east several times before and it is much better. read more

Hubs, kiddo and I stayed here for 5 nights in June for her sports tournament at the convention center. The funny thing is, hubs didn't realize that there were two "Hyatt" hotels nearby each other and thought this was the Hyatt Regency right across from the CC. This Hyatt Place is about three blocks away. Unfortunately, when hubs booked the room, it was already full for the dates that we wanted so we had to stay in one room with a king bed the first night, and then transfer to a room with two queen beds for the rest of the stay. The rooms luckily had a small sitting area (sofa and coffee table/ottoman) so the first night, hubs slept on the sofa...all 3 of us could've slept on the king, but we all move around when sleeping so it was a no-go. This made for a difficult stay the first night as my kid had an early game at the CC next day (and obviously, sleeping on the sofa wasn't comfortable). We ended up having to pay extra for a late checkout (normal checkout 11:00a, late checkout 1:00p), and then pray that our next room will be available early enough to do an early checkin (normal checkin time is 4:00p). We ended up having to miss some of our kiddo's game trying to pack up and find a cart (which was hard to find for the longest time). Luckily, our next room was ready by the time our kiddo's game ended so we were able to do an early checkin (again for a fee) and relax in the same room until our last night. Of course, this part wasn't so much the hotel's fault, it's just how things happened, but it definitely added stress to our experience here. Like many have mentioned, their self parking is elsewhere (website says the Chase garage adjacent to the street from the hotel, but I never got to figure out exactly where that is), and requires an overnight parking pass daily from the hotel's front desk, which is $30. Valet is $40, which we ended up doing, but it took time trying to get our car ready every time so I don't know which was better. The rooms were nice, clean and spacious looking but narrow, so passing by the foot of the bed(s) with 2 people crossing each other was inconvenient, unless one crossed over the bed(s). Toilet paper was super thin and hard to use, but I guess that's how cheap hotels have become (i.e., Las Vegas strip hotels). The king bedroom we were in only had a shower stall, and the two queen bedroom had a tub with a shower curtain. The feature that we all liked was the little sitting area. Other hotels don't have that so it's nice to be able to sit and eat or read there instead of on the bed. read more

Hyatt Place Phoenix - Two queen bedroom, loved the little sitting area - Venues & Event Spaces Near Me - Phoenix, Arizona

Stayed here this weekend for a cheer competition. Very clean, curious staff, great amenities. I will say, the rooms were right. Perfect for 2 people but not 3 or 4. We are two adults with two small children and felt the space was narrow and tight. The free breakfast is a waste of time. Just grub hub or something. It was a mess. Under staffed, no plates, no silverware, food all over the counter, trash piled high. When we asked staff for plates she blew us off. read more

Is it me or does the lighting in the entire hotel seems very bright? The rooms are fine, small but has all the essentials. The bathroom has only one hook and a short bar to hang towels. Parking can be an issue if you don't pay for hotel or valet parking. read more

All of the host were unhelpful and unknowledgeable at the front desk. Valet and restaurant staff were great. I would not recommend this place due to the front desk which SHOULD be welcoming. They going by script. Not useful. read more

This is definitely my favorite hotel in downtown Phoenix. It is a very dependable hotel, with very modern and stylish furnished rooms. I don't think there's any other brand of hotels that is as dependable and reliable as Hyatt read more

The rooms are very nice. Roomy, clean, modernized, & I like the separate seating area they provide. The floor plan is accommodating & provides a lot of useful space. The food at their restaurant is fun & tastey with twists on the regular bar food. I took away a star because it was difficult to figure out how to pull up for check in. Plus, the valet service was nothing more than some dude just to hand your keys to. There was no "service" involved. You literally have to just pull in and actively engage them to get any attention at all. Your option is a parking garage, then schlepping your bags to the hotel or paying an extra $7 a day for front door access. Would I recommend it? Ya, but is there room for improvement, ya. Great happy hour too! read more

Hyatt Place Phoenix - Standard room with two queens - Venues & Event Spaces Near Me - Phoenix, Arizona

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First off unless you have business near this hotel I don't know why you would stay here. We arrived early and when we asked about things to do close by the gal told us to go to Scottsdale, which we did. The front desk staff is not friendly. We had some hits and some misses. Hit: gal got us our key from valet who was absent. Miss: different gal being rude to my husband. His take on the staff here was "they were too busy for us." I would tend to agree. The valet is $40 a day. $30 self park a block away. Valet is cool, however they put our super expensive rental car on the street ALL NIGHT. why? It had rain on it - it wasn't raining when we got back the day before and it was apparent the car sat. Thankfully nothing happened to it but I have never had valet preemptively move my car before. The room was clean enough. I did find a long black hair in the bed, we don't have long hair. TP is one ply- really cheap one ply. The restaurant on site Adams table ? Is fine. We had a salad and club sandwich one night. All in all I don't think it's a value. Room+ parking you're over $200 a night- and there's nothing to do in the area . Hard pass. read more

Very clean and well kept. They did take forever to get our room ready but aside from that the beds are nice and staff is welcoming.

This is my second stay here. I stayed the week it opened and was pleased and now 2.5 years later I'm happy to say it's still a Great place! Clean, quiet and such a comfortable bed. Every staff member was so kind and accommodating. Very close to Footprint arena. I won't even consider another hotel in the area next time I come to town. Good hot breakfast too! read more

Hyatt Place Phoenix - The image shows a hotel room with a neatly made bed covered in white linens and pillows. Large windows with curtains are present, allowing sunlight to cast shadows on the bed. Outside the windows, a cityscape with tall buildings is visible, indicating an urban setting. The room appears modern and well-lit by natural light. - Venues & Event Spaces Near Me - Phoenix, Arizona

This hotel is located in a great place downtown. Very walkable area. The staff is very friendly and kind the hotel is clean and doesn't reek of harsh cleaning chemicals. My room was comfy the bed felt amazing, clean, crisp sheets that don't stink of bleach. I will be back!! Plenty of restaurants to walk to and plenty of nice areas to walk. I felt really safe walking alone after dark. read more

This was my first time staying here and I will be back. I will also be referring my friends and family to stay here. I absolutely loved my stay here. The staff was so friendly. The room was clean and beautiful. I wish I had been staying more than one night. read more

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DON'T VALET YOUR CAR HERE. The valet at the Hyatt crashed my car a cement pillar in the parking garage causing over $20,000 of damage. Sounds crazy, I know, but you saw Ferris Bueller's Day Off, right? One valet employee even joked with me saying they all took turns driving a customer's Porsche. I assumed they were joking........ until they crashed my Mazda a day later. No one got hurt, thank goodness. Pics below. See for yourself. (Note that BOTH airbags are blown. The valet manager, Ramy told me they had a brand new "trainee" in the passenger seat--at 1am when they crashed. Sounds kind of suspicious to me.) I added a star because the Hyatt restaurant was super fun. read more

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Great Property... Your Valet Team is on Point, Great first impressions of the property. Good job fellas. Peace Frankie. G. read more

Hyatt Place Phoenix - The photo captures the exterior of Hyatt Place hotel, including the hotel signage with colorful dots and the building's modern facade. The entrance has glass doors, and a valet stand is positioned nearby. The building features a mix of brick and glass architectural elements, with windows reflecting surrounding structures. - Venues & Event Spaces Near Me - Phoenix, Arizona

Great hotel if you are staying in Downtown Phoenix. The price point is perfect and the hotel is very clean (I'm sure the best in the area). the housekeeper's seem to do a really good job so that's a good thing. The hotel is fairly new and still has that new smell. My stay here was comfortable and I felt clean in the room and safe as I walked around town. I will definitely be staying here next time in Arizona. I'm so happy I picked this location over staying in Scottsdale. Hope you have a great experience as well. Also parking around here is pretty easy as well. read more

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This hotel had everything we needed--a comfy room for two people. I love the sitting area. We like how the space was utilized. Very clean and modern. The gym is well equipped. We were within walking distance of many good restaurants and bars. For a Wednesday night, it was just enough people out. The hotel lobby is comfortable and inviting. The staff is very accommodating, from the person at the bar and front desk. Our flight didn't leave for a while, and I could hold my bag at the desk. This location is very convenient for us, visiting ASU, and far exceeded expectations. read more

Sweet, sweet location Some dumb design choice, cut corners Great gym, great breakfast No-frills business 'tel Smack dab middle of Phoenix Next to metro line Nice bed and linen Paul Mitchell and KennetMD Quite solid toiletries Top notch gym first floor Dumbbell set up to fifties Peloton + Rowing Buffet hot breakfast at 6:30 Eggs bacon toast potatoes Coffee kinda weak Now why not perfect Half-inch hole below the door Weirdly bright at night Thermostat so bright shining on your bed at night bzzz bzzz buzzing fridge Four out of five would stay again, good value but bring sleep mask read more

I just checked in today, but such a great property. Based on other reviews this location is on the newer side but the staff functions flawlessly. There's a restaurant attached with a full bar. Valley parking. The gym, is small but enough to move your body- free weights, kettlebells, elliptical, treadmills, and a peloton (if that's your thing it's shoe cages not clipped in). Everything is clean and the staff is extremely friendly & helpful. I'll be back next time I'm in Phoenix. read more

Stayed here in December of 2021 for a convention. The hotel was decent, but a few things were irritating. 1) There were pubes in the shower (ewwww) 2) The elevator was slow AF 3) The restaurant gave me food poisening which caused me to have to change my flight ($$) and extend our stay for 1 day ($$$) due to me throwing up for 24 hours straight. 3 stars because the room was large for the amount of money I paid and the bed was super comfy. read more

Nice place in Downtown Phoenix to stay! First time being there, in town for the USC Football game back in November. The rooms are very nice and the staff are friendly and helpful. The only issue is that you have valet parking which is expensive or finding parking on the street which spots are hard to find. Great price and location and will definitely stay here again. read more

Stayed here for a conference. It was the cheapest hotel within the half mile hotel block but was very nice. Great gym, clean room, and breakfast every morning. Will stay here again if I'm ever in the area read more

Nice, clean, cool, modern, friendly hotel in great downtown location. Walkable to restaurants, bars, coffee and venues. The restaurant and bar were good for dinner and have a happy hour. The two big drawbacks are the $40.00 overnight valet parking only and the terrible coffee and breakfast. Breakfast was included in our very reasonable rate, but I would skip it. read more

Stopped into the bar for a drink and snack. Had the Green Chili Spin Dip. Ho-lee cow it was delicious! The pita that came with it was soft but also crunch... what is that sorcery?! Highly recommend popping in if you're wandering around downtown. read more