I ordered the lunch special sweet and sour chicken with fried rice and eggroll. Mine came out great and ample. Albeit I've never seen fried rice without egg and veggies in it. Still not bad. My wife order teriyaki chicken with steamed rice and egg roll. Unfortunately, her chicken came out tough and not at all quality food. I got our servers attention and they offered my wife a choice of something different. So she asked for what I had. It came out quick and was the whole meal instead of just the meat. There is nice back background music and nice decorations. The bathrooms are well maintained as is the dining area. Really not a 4-star place, but the customer service was 5 star. read more

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The Moo goo gai pan is to die for. Order extra rice 8 ounce and it's enough for two. I order extra rice because I'm a piggy trying to gain weight. read more

Recently visited. The food was really good and service was excellent. Really enjoyed the Sweet and Sour Chicken and the BBQ pork. Thank you. We will be back! read more

Went on a slow Tuesday with my partner as restaurant had just opened. Reasonably clean with authentic Asian restaurant vibe. Service staff was friendly. Ordered individual plates of Mongolian beef and House lo mein with variety of proteins. The Mongolian beef consisted of small sliced beef that was tender with a ton of sliced onion and bamboo shoots. It gave off an off putting vinegary aroma which was not expected and made the dish sour. In addition the dish had a heavy hoisin taste. Needless to say this was not our favorite dish. The "fried rice" was browned, but had no taste and definitely had the taste of day old rice. The Lo Mein was ok, but lacked any seasoning to indicate it was an Asian dish. Noodles were soft and the meats were bite size. With separate order of hot tea, the bill came to $41. read more

Hot and Sour soup has a nice mix of fungi. The heat comes from white pepper, for flavor that is not what you usually find. read more

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Under new management! It's recently reopen with brand new menu. Nice atmosphere and kids friendly. They have the most authentic Taiwanese beef noodle soup in the area. Tried their today's specials spicy won ton in hot oil and they are delicious! If you like spicy food, you need to try them all out! My kids love won ton soup as well. I'm glad we have something in the area that tastes like home to me. read more

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i frequently order from this restaurant but for some reason i had a bad experience with a particular employee twice but on two separate occasions same situation about item pricing discussed amongst eachother right in front of the customers i didnt like it not only because she had a problem after the fact of my order was paid in full but i didnt appreciate her lack of professionalism with the employees that actually took my order she discussed business of another restaurant while in the current location set the prices correctly but don't discuss your opinions in front of customers bad customer service and lack of employee mutual respect take it to the kitchen and discuss it not in the public eyes and ears to witness do better you know who u are read more

Hunan Palace - MONGOLIAN BEEF??? There was more onions and cabbage then beef - Chinese Near Me - Harker Heights, Texas

Restaurant must be under new ownership, the food today was very very good! I do recommend Hunan Palace at this time. I will go again. I had take out service and it was good read more

Restaurant not busy and told to wait 3 minutes...8 minutes later I was out. Staffed by idiots

Recent new management, food so much fresher now. They cleaned everything up and have seating back again!!

Food was delicious. Ready on time. Exactly what I ordered. The amount was abundant I did take out. People were very polite

We went there for dinner and it DID NOT disappoint. The restaurant is under new management and it definitely showed. The service was good, very responsive and attentive throughout the entire time. The food was delicious, and large portions for the price. I had the beef pepper & onion combination platter and it was excellent. My wife had spicy shrimp combination platter, wasn't as spicy as expected but overall it was good. read more

I ordered crab Rangoon and Veg. Egg rolls as an ap. Husband ordered kung po chicken with fried rice. I ordered chicken lo mein. I know it seems weird just to say it but it came with rice. Waiter asked steamed or fried. I got steamed. Waiter messed up our order. After what must have been close to an hour the crab rangoons came out. Visually I could tell that the wraps for them were really thick I couldn't understand that. Minutes later our meals came. My children lo mein had too much sesame oil but wasn'teven flavorful at all. My husband said his fried rice tasted soapy so I gave him my steamed rice. When we were done we mentioned to the waiter that we never got our egg rolls so could we just get them to go. We too our egg rolls and paid the bill. Later going down the highway I tasted one and gave my husband a bit. We couldn't describe them but we both spit them out into the container. I have never done that. The reason I wanted to go was that I feel everyone deserves a chance. They had recently gone under new management and even though we had never been before I really wanted it to be good. I won't be going back ever again. read more

*NEW OWNERS / NEW MANAGEMENT *** 5 STARS, The chicken & veggie with brown garlic sauce is my favorite!!! The chicken & veggies are Stir-fried to perfection, everything perfectly cooked & tender!!! I personally like extra salt & pepper so I add my own!! Great portions!!! The chicken eggs rolls and crab rangoons are sooo good!!! read more

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Heard it was under new management/owners and friends said it was good. My son and I went for lunch on Saturday, just after noon. We were the only customers in the restaurant, but they had a lot of take out orders. We ordered the Poo-Poo platter (assorted appetizers) and we enjoyed everything but the chicken teriyaki on the stick. They didn't really have a flavor and were more like jerky. Our main dishes were delicious and we both brought food home. read more

Its been closed down for a few months now, at one time it was amazing. Over the last 15 years it went downhill and finally couldnt survive

It was a good experience, now that they are under new management. The food was tasty, with fresh ingredients. The people were friendly, and it was a nice, quiet atmosphere. read more

We decided to check out this place. I should have known something was off from the moment we stepped in. There was no one at the counter to greet us then when someone did come out she said to go ahead seat ourselves where ever we would like, and she would bring out menus. When she got to us, she had two different menus with roughly the same choices on both. I ordered a 16oz wonton soup, and the Mongolian Beef (my favorite dish), as well as an order of Crab Rangoon. My wife ordered Chicken with Snow Peas, and a single egg roll. Server then brought out our drinks of water and a soda. The crab rangoon and egg roll came out but the soup did not. I did not notice it immediately but after a couple minutes I noticed there were only 7 crab rangoon instead of the 8 on the menu. Another server came by and I asked about the soup as well as the 8th crab rangoon. She had no clue what to do but then asked me if I wanted the 8th one. I said yes. A few minutes later my wife's meal came out but still no crab rangoon and no soup. I asked yet again about the soup. I was told it was coming right out. A few minutes later, out comes my meal but still no crab rangoon or soup. Second server then comes out with a single crab rangoon, still no soup. I reluctantly started eating my meal. It was NOT good. Horrible flavor and probably the worst Mongolian Beef I have ever had. After I got about halfway through my meal, here comes the soup. The first server brought it out and needed my help to set the bowl on the table. I started eating the soup which was okay. The broth was decent but there were 4 very small wontons in the soup. With as small as they were, they could have easily put 7 or 8 wontons in the soup. At no time did either server ever come out to see how we are doing, or if we needed anything, which we did: drinks. It finally took, after another ten minutes, for my wife going to the counter to inquire about drinks. They finally brought them out. The first server apologized for the delay making the excuse that she was working two tables. I did not finish my entree but finished most of the soup. Needless to say, we will not be coming back to this place. While the food overall was okay, the service was horrific. If you cannot handle more than one table at a time then you should not be a server. read more

Worst point blank don't risk it tasted like straight oil and grease even sauces tasted like oil very horrible food I'm not even trying to hate I'm just trying to let y'all know and save y'all some money don't waste your time guessing this place is garbage read more

We kept receiving menus from Hunan on our door so we decided to finally try it for lunch. I ordered on the phone and the woman was very friendly. I was honestly a bit surprised when I pulled up to pick it up as the window was broken and there was cardboard over another window. I wasn't sure if I was in the right place. When I went in, I was surprised as it was very nice inside. There was a very nice older woman working behind the counter. The food was decent and we would probably get it again for lunch special. I do think I would try something else as I didn't love the cashew chicken, but to be fair, that was my first time trying that. I usually just stick with general tso. My husband enjoyed his meal. We would try again. read more

I've been getting menus for this restaurant since I moved here two years ago and have yet to try until tonight. I had burned the dinner I was going to serve and was desperate for something that wasn't a drive thru. I grabbed my menu and called in. The girl who answered the phone was very sweet and took her time with me. The first question I had was how long would it take for my delivery to arrive that way I could let my starving family know how much time it would take. After she let me know it would take 30 minutes I proceeded to give my order, I knew exactly what I wanted but asked her one last question of what she liked. So she mentioned a few entrees and I chose some extras. Here is what I ordered for my family of 6. Orange chicken, General Taos chicken, garlic beef, combination lo mein, crab ragoons, cashew chicken, chicken fried rice and walnut shrimp. I also got a egg flower soup. All entrees came with steamed rice as well. Everything was delicious! Especially the crab ragoons! The soup was comforting and very warm considering it was delivered. If I could "complain" about anything it would be for more chicken and less celery in the cashew chicken and more pieces of meat in the garlic beef BUT I can't complain because the taste was fire! With all dishes. Everything was so fresh. My entire family loved this food. I don't understand all the negative rants about this restaurant. We all loved it and we are so picky especially with our Asian food. We will definitely start ordering from them more often. Also I would love to mention the delivery one more time as it arrived right when promised and the man who brought it was the sweetest! Please remember when you review these restaurants these people are working their faces off so that people are fed and happy. Say nice things and tip your servers and drivers. A little goes a long way instead of just grumbling and complaining. Thank you for delicious dinner! read more

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We have been loyal customers for more than a decade and today they lost our patronage due to substandard food and service. They regularly short us on one thing or another but Hunan Palace is one of the few places our kid likes. Today we ordered $65 worth of food and it was definitely not worth it. The picture attached shows the egg drop soup with a hair in it. We ordered vegetarian lo mein and rangoons and they gave us shrimp fried rice and shrimp rolls. I have a shellfish allergy. When I called them to let them know, the lady who took our order argued with me and then hung up on me. I was calling to let them know to check the other person's order because they won't be getting their shrimp. Too many bad orders from them. I guess I now know why there is a blown out window with a bullet hole at their establishment. 0 stars if I could. Don't waste your hard earned money here. read more

Hunan Palace - Hair in soup. - Chinese Near Me - Harker Heights, Texas

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Terrible food and service. Chicken was cooked while still frozen. Seseame chicken was cooked in big chunks, not smaller like previous ownerships. Chicken had hard to chew gristle like pieces. Food took forever to arrive and of course there was a mix up with my dine in order. Veggie spring rolls were hot on outside, cold in the middle. Next time go to Asian Buffet. read more

Do not stop here!! Windows busted out in front and the building is in a state of disrepair!! I wanted some good hot and sour soup but I got egg drop! Extremely disappointed! This will be a bad idea for anyone to eat here!! I can't believe they're allowed to open!! read more

Hunan Palace - Was supposed to be hot and sour! Not sure what this is!! - Chinese Near Me - Harker Heights, Texas

Ehh do not expect much when you order from this place. Sometimes it's a hit and the food is the perfect temperature but others it's either undercooked or in my recent case, overcooked. Like, you know this pork was burnt and still served it. Some of these "restaurants" need a bit more pride in their food and presentation. read more

Hunan Palace - Sweet & sour pork Lunch special - Chinese Near Me - Harker Heights, Texas

The chicken teriyaki on a stick was delicious! I got it extra crispy as requested. It was aromatic with a slightly sweet and savory scent. And the sweet and sour chicken is okay. read more

Hunan Palace - Sweet and sour chicken. - Chinese Near Me - Harker Heights, Texas

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Ordered 2 of cashew chicken with reg rice. Picked up, brought home, no rice. Called and they agreed to bring us the rice-thank you. However, there was more green peppers and water chesnuts and sauce than anything else. I found 2.5 cashews, my husband found none. I found small, miniscule pieces of chicken, my husband tasted none. We had frequented the restaurant prior to the pandemic and ordered a couple of times in the past 6 months but-not worth it when you are not getting what you ordered. We threw away more than we ate. read more

Guess I won't be ordering from this Restaurant anymore as they only have Dine In or Take Out ! NO DELIVERY Anymore because they DON'T have any Delivery Drivers at all ! Guess I'm back to ordering my Chinese Food from Wong's Palace on W.S. Young Drive in Killeen , even though some of their prices are a little bit higher on some food items but at least they have Delivery Drivers available !! read more

The delivery driver in a took a puff at my door from an electric device and my box of food had wholes in them probably from him not driving carefully with the food read more

This was my first time to this restaurant. The first thing I noticed was the "We love our soldiers" sign advertising $3.95 (and up) lunch specials. The lowest priced lunch special on the menu is $5.95. I asked the waitress and she said that there are two entrees that cost $3.95. The two $3.95 lunch specials are sweet and sour pork or chicken and cabbage w/ brown sauce, two scoops of steamed rice, and two egg rolls. Fried rice is available for a 50 cent upcharge. I chose sesame chicken with steamed rice for my entree. I added sweet tea and Hot & Sour soup. I was offered crispy noodles with my soup which I accepted. I found out when I got the bill that crispy noodles are a $1 up-charge. The sweet tea and soup were brought out very quickly. The soup was piping hot. My sesame chicken was bright out about three minutes later. The sauce was sweet. The chicken tasted good. There was just the right amount of breading. The portion size was what one would expect to receive with a lunch special. I enjoyed everything I ordered. The waitress offered me a sweet tea to go and there was no up-charge. I asked the waitress for the check which came to $12.65. After a $2.60 tip, the final total was $15.25 which is around what I usually pay at other Asian restaurants for a lunch special. The restaurant was very clean and attractively decorated. The food wasn't the best I've ever had, but definitely not the worst. The service was good. Although I wasn't disappointed, the next time I am in the area at lunch, I'll probably go to the Asian Buffet west of here on the south side of IH-14. read more

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I only bought egg rolls but the fryer oil they were cooked in was so old that they were boiled in rancid oil. I've never been to a place that had a no refunds sign before. Avoid this place. read more

Worst slop ever! Almonds in Almond Chicken were old and rancid and chicken was fatty or grisly. Egg drop soup was orange and half congealed. Took one bite of Egg roll and spit it out. Tasted like it had been frozen, thawed, then frozen again, mushy inside. My son's Sesame chicken sauce tasted like ketchup and he ask for plain rice and got fried rice. We threw away ALL of it!!! Waste of money!!! Sad too cause my Son treated me to lunch. Food was decent before 2020. Never Never again!! read more

The worst food ever & selfish as hell with giving lo mein noodles!!! Never again going here with my husband!! Not worth $29 read more

Hunan Palace - Bad food !!!!$ - Chinese Near Me - Harker Heights, Texas

The rice has no flavor and was soggy. Order wasn't complete. Ordered sweet n sour chicken and got no sauce. Had to wait a long time to receive sauce and the food got cold. Never again!!! read more

My family and I ordered sesame chicken, shrimp fried rice, and egg fu young for delivery. The food was very poorly prepared. The chicken was old, it was obvious it was not freshly made. The egg fu young was burned badly. There was also hair in the bag. I wouldn't bother even giving this place a try. Not even deserving of one star. We called and expressed our unhappiness with the meal. They didn't offer to fix it... they said, "we will come back for the food and give you your money back." They could have cared less. So not only do they have poor food, but horrible costumer service as well. read more

Hunan Palace - Burnt egg fu young - Chinese Near Me - Harker Heights, Texas

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The pepper steak is BOMB!!! I haven't tried anything else yet but that pepper steak is good. Be back for more read more

Worst overpriced food ever. Will never go back it was horrible We spent almost $100 because of size of party we were feeding and most of the food ended up in the garbage read more

We have given this place so many chances and they still can't get it right. They have messed up our order so many times I have lost count. Then when we call to let them know they tell us that we made the mistake when we ordered. So today when we tried it again not only did the get our order wrong again the food was terrible and the was a 7 inch long hair is our soup. We tried to call the store and when they didn't have any answers to what went wrong on the order the lady we where talking to just hung up on us. I have been a customer of this place for years and this is the worst it has ever been. We spend anywhere from 60 to 70 dollars every time we order but I'm telling you now this was the last time I ever eat here again. The service has always been questionable but at least the food was good. Not anymore. For 60 plus dollars I expect a lot more then terrible food and crappy service. read more

Have you ever ordered egg drop soup from a Chinese restaurant that sells the crispy chips as a side order BUT fails to tell you that when you order??? If they gave you the option to pay the extra $1.00 that would be different. Not wait until you get home without them to say "you have to request them." Well, I don't eat your soup without it, so that's a waste of money and time!!! Now I'll never eat here again. Called around to some Chinese restaurants closer to my house to buy some and they laughed, they don't sell those as a side, they come with the soup. Live and learn!! I hope this review helps someone NOT waste their money and time. read more

I'm at home alone and craving Chinese food. Here I am on yelp scrolling through what little options I have here in killeen. I stumbled upon hunan! My husband and I always pass by and since he is so picky and hated any type of ethnic food, I thought I would order some delivery while he's gone. I ordered orange chicken, house fried rice, hot and sour soup, Mongolian beef no onions, and sweet rolls. Mongolian beef is good but kind of just looks like steak. My husband will love it lol. The woman who answered was very nice and sweet about accommodating my order. The rice is delicious. I think there is ham in it which is a little weird but overall it tastes really delicious. The shrimp tastes fresh which is nice for a change. Sweet rolls taste just like donuts and there are a ton in an order. I ordered for my husband but I snagged one after the picture. Now for the soup. I was so excited because hot and sour soup is one of my favorites but this was a disappointment. The broth is more like gravy and it's just not at all what I was hoping for. Won't be ordering that again. But everything else is amazing. Oh and the orange chicken isn't crispy kind of like how I usually get it but it's still really good!!!! Delivery took an hour which I don't mind. I would give 5 stars if the soup was actually soup and not gravy. read more

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