Do not do business with this company! The employees act like they have never cleaned before and the results insinuate the same. I submitted a form stating what I wanted done, communicated via phone when the employee called asking what I wanted done, informed the owner over the phone and even text the employee! Out of what I requested to be cleaned, only half was completed. What a waste of money. The owner is extremely unprofessional, even after seeing pictures and proof of the horrible cleaning job their employee Karin did, they tried to say we made it dirty again, instead of taking ownership. I cannot believe this is their definition of clean (photos attached). I will also include photos that I took after I went out and bought cleaning supplies to clean the floors again after paying this company! Pictures don't lie Jo! I've never received emails from an owner of a company like I did from Jo. Please save yourself the time, money and headache. She is very lucky I even paid her because the job that was "completed," wasn't worth 10 cents! Hope you have the day you deserve! read more

We've been using this company for a few years now. They use biodegradable products that are safe for our septic system, listen to requests, and offer friendly, reliable service. Karin is lovely and we've enjoyed working with her. Jo is responsive and good with customer service. The price is great, too. We are only stopping service because we are moving. read more

JOSEPHINE SORVILLO, OWNER has been a life saver. I travel a lot and cannot be there to check my rental. They are my eyes for my property. They are always so professional and straight up. they do an excellent job cleaning and keeping my property looking amazing. They are amazing!! read more

Hired them for a deep clean of our house, but they simply failed to clean LOTS of areas. We used this company for a deep clean of our vacant two story house. Jade was put in touch with us and assigned as our cleaner, and though sounded understanding about our requests and instructions, and happy to be there, she did a VERY POOR job... After her 4 hours of cleaning we found that she simply did not clean many parts of the house. When I told Jade we need a "deep clean" said that doesn't really mean anything to her because she see's *everything* and just cleans what's dirty...Not only did she fail to do a deep clean, but she left dirty entire areas. EX: Left uncleaned were the stairs, the upstairs floors, the base boards, the shelves, the pantry, the drawers etc. I'm not sure if she Jade got tired or what, but if that was the case, how about coming back the next day to finish the job? Or since it's a deep clean, maybe you should have brought a second helper?? We paid almost $200 for 4 hours of cleaning to be left only a half clean house. Obviously a "deep clean" means you need to pay more attention to detail than usual, but even if this was supposed to be normal cleaning, I would NOT be hiring Hummingbird again. read more

By far 5 stars. Amanda was prompt and so helpful coordinating with my schedule to get a cleaning gal out to my place that worked best for me. Daisy cleaned my home and besides being adorable and super sweet she was on time, efficient and did a fantastic job cleaning my studio. She deep cleaned my tub, floors and fridge and did an outstanding and thorough job. I would recommend her to anyone needing a great house cleaner. Each person I dealt with from Hummingbird was prompt, kind, efficient and thorough. read more

We absolutely LOVE this service! Where to start...they are careful, friendly and trustworthy. Their service is personalized to our needs and they are very attentive to the details in our home. They only use non-toxic / healthy cleaning products and top of the line hepa-filter vacuums. They're super professional, dependable and my home always smells fresh and looks sparkling clean. We have two very furry dogs and you'd never know it. Hummingbird is truly step above the competition. If you're in search of the leading eco-cleaning housekeeping service in Austin, you've found it. read more

Exceptional, locally owned company I've been using for over 5 years to clean my home on a bi-monthly basis. The retention rate of their employees speaks volumes; I had the same person cleaning my home for over 2 1/2 years of the 5 I've been with them. Professional, thorough, and communicative. Highly recommend! read more

Finding Leanna at Hummingbird EcoCleaning has been such a tremendous gift! I am a pathologically tidy woman living in a crazy log cabin with 6 cats & 4 dogs & a lovely carpenter who drags in more sawdust than all the pets combined. I needed help but I was nervous to try to find someone who wouldn't be scared off by our pets & dust, someone who could do the job better than I could. Not only was Leanna sweet & fun & friendly with the pets, but my house felt new after she was done. It was a work of art. It felt like a cathedral in there - pristine, lovely, sacred. I fell back in love with my home. On top of being a sweetheart & a genius housekeeper, she's gone out of her way to be accommodating with my schedule & is completely reliable & trustworthy. I feel so lucky to know about these folks. Do yourself a favor & call them. read more

We have been using Hummingbird Ecocleaning for nearly eight years! They are a local business that really cares about their work and employees, plus they leave your house clean with no smelly chemicals. Communication is well above average - easy to use email, but they also provide mobile numbers for texting. This positive review is prompted by their recent assistance during my house move - at our request, they cancelled our previous regular schedule and responded promptly to our random requests to clean both the former and current houses as we get settled and prepare for tenants to rent the former place. Thank you Allison and team! read more

We've been working with Hummingbird EcoCleaning for over a year, and our relationship started out positively (I even recommended them to friends at the beginning). However, over the last few months, it has sharply declined. There is a wide variance of quality and professionalism between cleaners, and we were switched to a cleaner who didn't show up on time, took much longer than needed, missed large parts of the house that were identified in the instructions, and put things back in the wrong place so consistently that I started to feel like I was being punk'd. On top of that, the cleaner damaged our property -- both knicked a wall and cracked a tile in our shower. We were told that Hummingbird would fix the damage, so thought all was good. However, instead of sending over a licensed professional, the owner's brother was sent over to fix it. I was told he had experience in construction, but it isn't to clear to me if he is licensed or adequately experienced. He didn't bring supplies to fix everything, so had to come back a second time. The second time, he texted 25 minutes before he was supposed to show up saying he was sending someone else in his place, and that they'd arrive in four and a half hours(!). However, that person instead arrived 20 minutes later (so four hours early), and turned out to be the cleaner who had ORIGINALLY DAMAGED OUR HOME. He told me that he didn't have supplies for half of the fixes, that he had no construction experience and had never performed the type of fix needed, and that he was planning on calling the brother (the original fixer) to have him walk him through the fix over the phone. I immediately asked him to leave. Suffice it to say - it's been three weeks since the original damage, and we've spent almost two full days dealing with the unprofessional and unlicensed staff that has been sent to our home to fix it. The damage is not fully repaired, and we eventually asked for a comped cleaning and to end our professional relationship with Hummingbird so that we didn't have to waste any more time on this. On top of this, Hummingbird has increased our rates inconsistently and without clear communication, and the owner often takes a week or more to respond to our e-mails or phone calls. Due to the low level of professionalism, inconsistent quality of cleaning, and the unfixed damage they did to our home, we've ended our relationship with them. read more

Aaah! It is such a good feeling to walk in the door and smell a clean house! The professionals at Hummingbird EcoCleaning provide a reliable and efficient home cleaning service that consistently rates five stars. Bravo! read more

Hummingbird is awesome. Allison and Madison are both so very, very professional, thoughtful and reliable! Communication is always professional and timely. They have spoiled us terribly!! read more

I have used many people from local listings in the past and they have always been notoriously unreliable. I then called many cleaning companies and gathered quotes and read reviews posted online. Hummingbird stood out from the rest. Allison visited my apartment, spoke to me about what I needed and was willing to work with my budget. She was able to accommodate me by sending someone out on short notice. Tina came by and did a great job, and I loved that they were on the ball about making regular scheduling. I am glad I found this place, they are affordable, professional and great at what they do! read more

Dependable, efficient service. Highly recommended!

Allison and Amanda have cleaned my downtown executive rental condo a half dozen times. They are prompt, focused and thorough. They have squeezed me in when I didn't give them much notice and made my life so much easier. The cleaning is deep, the products are environmentally sensitive and they even fold the toilet paper like a 5 star hotel. I trust them implicitly. Thank-you both!! read more

Allison and Amanda have done a fantastic job for us over the past two years. They are: 1. Easy to work with and very happy about what they do. They are a joy to have in the house. 2. Committed to doing a very good job. They don't miss the details and do things right. 3. Easy to talk to if I want something done differently. 4. The best cleaners, by far, I've found in the Austin area. 5. Honest, trustworthy, and highly recommended! read more

I love Hummingbird. They are super professional, show up on time, do thorough housecleaning, pouring a ton of good, old-fashioned elbow grease into it. Just like grandma used to do. They are very cool with dogs, which is a huge plus for me. And, they are very flexible. Be sure and check out their website as they are versatile as well. Locally grown, these guys rock! read more

On time, friendly, and thorough! I especially liked that they talked with me up front to get clear on my expectations and special requests. The first thing my kids said when they got home was "Gosh it smells SOOO good in here!" I'll be using them again for sure. read more

This company does excellent work and I definitely recommend them. To begin, Allison comes out and meets you, makes a list of supplies needed (she buys for you and adds to first bill), gives you a price, and works out your schedule. For a while I hired folks off of local bulletin boards, but they rotated out of the work pretty quickly. And I had to 'vet' new ones. Now Hummingbird does this for me and I'm happy to pay a bit more for it. They clean my small apartment with bright rugs and art every other week. The 'cleaners,' men and women, have been kind, interesting, and a pleasure to have around. I always feel my abode is lighter, brighter, warmer when they are done. I have hardwood floors that are mopped every time. It's a small local business trying hard!. In my case, I don't have health conditions that demand eco-cleaners, but I believe it's better for me and my guests and the smell and look are lovely. read more

This company is wonderful. They do an excellent job and are completely reliable. I have never written a yelp review and so that should tell you something......hire them. I had to get my house cleaned as we were hosting a party. When the staff person who was supposed to clean had an emergency, the owner, Allison, came to my house herself and cleaned it. This is a true sign of a small business that does what it needs to do to make it work and keep the customer happy. They deserve our business! read more