Was hoping to use Dustin and Humble Electric to run wire to my new electric water heater. My old water heater failed so it was something I was looking to get done as soon as possible. Received Humble Electrics info from a coworkers husband. At first they seemed to be very open to help me get this corrected so I could get hot water in my house. Stated they could come on a Sunday, so we scheduled that. Come Sunday I received a text stating they couldn't make it, but would try Monday. I said that was ok knowing that Sunday was a stretch. Monday came and I couldn't get in the schedule. They assured they could make it Tuesday. Come Tuesday I got a text saying they were an hour away. 2 hours later I contacted them and they stated they have been driving around for 30 minutes asking neighbors where our house was. I asked why they didn't call so I could assist, Humble Electric said I guess it wasn't meant to be because I didn't see there truck driving around. I'm sure they do fine work, but for this level of customer service I have to believe there are better options out there. read more