Requested a quote for a garbage disposal install and they provide the new disposal. Received quote…read morestraight on. Arrived as discussed. Quick and clean install. Beat the quote by 20%. Highly recommend.

From the owner: Owner operated company that strives to please its customers! We are here for you and want to give…read moreyou ease of mind when you have a concerning plumbing issue! We offer free estimates for bigger projects and are very flexible with your schedule. We strive to be the best for the best price! Let us have the satisfaction of leaving you with a smile on your face when we are done!

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!

Super smooth and positive experience. Each person I talked to, from first contact to final…read moreinspection went above and beyond to provide a good customer experience plus great quality and workmanship.

Beware of Golden Rule Plumbing Heating and Cooling!!!!!!! I had a tech come out to check out my…read moreHVAC system and quoted me $1000+ on a part that cost around $100 to replace. BUT that's not the WORST part. The tech proceeded to tell me it would not be smart to invest in a system that would need to be replaced soon and that he can get a "System Engineer" (Sales Person) out here in the next few minutes since he is in the area. How convenient? Later I realized I that the System Engineer Sales guys park around the corner on purpose just in case the Tech calls them out. They have a few of these system engineers sales guys that way when Techs are doing service calls, they always have a sales guy (system engineer) in the area. I end up agreeing to have the system engineer "sales guy" come and give me a bid since it did not cost any extra. They both went down in the basement where the furnace was located and started measuring everything it took about 10 minutes for them to complete their measurement. Once they completed measurement, they came upstairs and asked me if I had a few minutes to discuss a few options on their tablet. They both proceeded to tell me how terrible my system was and that it needs to be replaced ASAP. Keep in mind it has been working absolutely perfect all last summer and great through this winter so I was a little skeptical about it suddenly going bad. They told me I can replace the furnace, but replacing both the furnace and the air conditioner at the same time is more beneficial financially. They showed me roughly around six options starting anywhere between $13,000 all the way north of $18,000. After seeing all of my options with Golden Rule, I told the guys that I want to get a couple more bids from a few more HVAC places. This is where my blood begins to boil.... The sales guy, a.k.a. the system engineer started his sales pitch stating that "getting multiple bids is actually not beneficial for the client" and that "it's not like the old days where every HVAC company was honest". He then proceeded to pull out paperwork and small objects stating that they are the only ones that use these reliable parts/material. Which got me thinking how do all these other HVAC companies exist and are successful if Golden Rule is the only one that uses top quality material and parts. It was incredible high pressure but when they noticed I wasn't budging on getting multiple bids, they tried to push the repairs down my throat just to walk away with something!!!!! When I declined, they ended up leaving very bothered and kept insisting that after I get the other quotes to call them and give them another chance..... I ended up calling two more HVAC companies to come and check out my system one being Schaal and the other being Des Moines Comfort and to my surprise, it was a completely different story. There was nothing wrong with my HVAC system as they showed me the air coming in and the air going out the temperature difference. Only one small piece had to be replaced and it was a couple hundred dollars. Please keep this in mind next time you need help with HVAC, and I can only imagine how many people thought that their systems were bad and ended up buying a whole new system from Golden Rule for tens of thousands of dollars. Always call multiple companies!

We've been using them for HVAC for years, but this was the first time using their electrical…read moreservice. Carlos inspected the entire line to the oven and fixed/replaced the issue with the breaker. They were able to get all work done quickly and cost-effectively, I'm very satisfied and will use him again.

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.

They were great to work with. Honest, timely, punctual, reasonably priced. Highly recommend and…read morewill use again for our pluming and water treatment needs!

From the owner: I want to provide a service that doesn't cost a arm and leg.I have 25 plus years exrerience.I sell…read moreWater treatment also

Daniel W was on time very thorough with his inspection and fair with his prices. 100% recommend!!read more

UPDATE: We received a call from them with excuses as to why the supervisor never called back, but…read moreyet NO ONE called us back at all. I believe it was Elizabeth called about a potential refund for the yearly package we bought and a potential refund the for hotel stay due to their plumber leaving our pipe leaking and we weren't able to us our facilities. She was to call back.....nothing. Why even call in the first place? On 11/20/2025 they came out to blow the pipes as routine maintenance. Prior to coming out we discovered that there was a back up in our line and asked him to take a look at it. He informed me that it would cost $150 to run a camera, I agreed. He went down to go into the pipe and found out he could not get in and had to saw off the valve and needed to go get a new one which would cost about $25. Again I agreed, and asked you promise me it won't leak as we have NEVER had a leak he said no worries. Fine. He saws off the valve ran a camera and then put the new valve on. Advises us that the pipe is blocked by tree roots according to his camera. The video that was provided shows no tree roots and no blockage. He actully didn't even get the camera far enough out. Said that it was blocked and his supervisor Justin will call us in the morning to go over options. I handed him my card and paid. We decided to stay in a hotel that evening as using the plumbing was not an issue. It is a good thing we did. I went and looked at the job, the valve did not seal and was leaking water, one flush and it would have been horrible. I then looked at my bank account and was charged $250 for something that was supposed to be $175. We made SEVERAL calls to the supervisor Justin and we are still awaiting that call back. We did get in contact with Elizabeth at the office and she did assist us sending out another plumber to correctly seal the pipe and she did get me a refund for the overcharge. She was very nice to deal with. We have since had to go with another plumber to get our needs taken care of. Which is NOT tree roots but a broken pipe. I would not recommend this company.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

Dan and his crew are awesome to work with. It's nice to…read morehave a place that kinda all in one.. Plumbing, air conditioners, heaters. They can work on it all, which is rad. I appreciate the customer service and their ability to give times and dates and make it happen. I have had lots of issues with other service companies like this.. But not these guys!.

Absolutely never pay anyone to come give you a quote for any work, however if you do proceed get…read moreother bids. We have had 1 normal experience and 2 horrible ones that resulted in having to redo everything. One gas line and one water.