We wanted to add to our initial review. We also have the gold service plan. I usually think those…read moreare a scam, but we have been so grateful we have it. They take great care of the HVAC system and they have been there for us when other things came up. Today we tried get a new refrigerator installed and there was a plumbing issue. They got their plumber there and solved the problem within an hour. We know we got lucky that he was available right then, but we always feel like they have our back!

Jessie came out to inspect & service our AC and furnace and he explained what he was doing as he…read morewent about his tasks. Very pleasant young man. 5 Star Service * * * * *

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

Highly Highly Highly Recommend using Lenz Heating and Cooling!!! Al came out promptly to our house…read moretoday after our units quit working and showed me how to reset the switch and clean the condenser units outside! I definitely think this has to be the best HVAC company around! Lenz has been out to our house before and remembered servicing it originally. It's not everyday you get pleasant people on the phone and when they show up! Thanks Lenz!!

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

The owner Roy Connett came to our home to give us an estimate on a heat pump and new A/C. He was…read moreupright and honest and very kind. We decided to go through Connet Svcs after we prayed and trusted the Lord about it.

We waited 4 days for service which was understandable on the first hot week of the year. The tech…read morecame out, installed a new blower motor, didn't secure it. It's now bouncing around and the AC still doesn't work. He did not stay long enough to watch the AC cycle. Called for them to come back and they bumped it 6 more days. Very poor customer service, not friendly, questionable knowledge. We went elsewhere.

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

On May 29th, we had a new A/C unit installed. First of all they arrived right when we had been told…read morethey would. They were two of the most polite and considerate that we could ask for. They explained everything before they did it. Thank you so very much City Wide! Our A/C unit is beautiful! Dwight & Cherie Busick Johnston, Iowa

I called City Wide to diagnose a blinking light on my water heater, which was still working and…read moreproducing hot water. The technician began working on it without explaining what he was doing or getting my approval. During the visit, my water heater stopped working completely, and I was told I needed a new one for about $3,000. After leaving my previously working water heater inoperable, City Wide expected me to pay far more than the quoted service-call fee.