Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

The technicians did a great job and I would give them five stars. However, the office manager was…read morequite disappointing. I received a call today stating that they never received payment for a service that was provided in August 2023, even though they did receive payment for another location that was serviced on the same day. This was due to them not writing down the correct email for the second location. I do understand that mistakes can happen and that payments are necessary to run the company. However, the way the office manager spoke to me about the payment was very unprofessional. It felt like she was the owner of the company. Due to this, I have decided not to call them back for any of my seven locations in Des Moines. I read on Yelp that "72 is about creating and developing relationships with our customers by providing superior service". However, this is not how they can build a relationship with customers. I have been working in customer service for the past seven years and I have never encountered anyone who has spoken to me in such a manner. I just hope that the owner, Kendel Richlen, reads this and takes action to improve his business for future customers.

Just had these guys out for a minor toilet repair. Work was fine, and the fellow who came out was…read morecompetent and courteous. But OMG, the price: $368 for 20-30 min of work to replace $45 worth of parts (that's if I buy them retail). So, $320 for 20-30 min of labor. It's America, I don't mind paying people well. But this is just offensive. And they charge you $99 just for showing up, so you're caught in the trap that if you don't hire them, you lose $99. Frame of reference: $368 is roughly equal to what the average American household earns in a WHOLE DAY. (Note: I'm in Des Moines, although my Yelp location shows me in San Francisco).

We just had our HVAC system replaced and chose to use modern heating and air. We were able to get…read moresix bids before selecting a company. Corbin who initially came and talked to us was the most knowledgeable of the people we spoke with. Daren, Josh, and Thomas who came on the installation day were on time, polite, and efficient. They explained what they did and explained the system. Our home was left spotless. I was also thankful they were very good about did not harming my plants with the installation. They were very professional. Our initial considerations were: Price per product Local company Knowledge of staff Guarantee after installation We are very pleased.

well it isn't just this company but we have now been to six different hvac companies and over 22…read morehvac techs has looked at our air-conditioning unit. It has had 21 freeze ups in four years. today we called out a. nate certified. hvac tech. from another company. and he said the fix was. to block off. one of the intake vents. in the basement. where the furnace and air-conditioning unit is. and he said block off. half of one other intake vent also In the basement well usually when someone comes out and turns our unit back on from the freeze up it usually works for a few days well, i guess his advice backfired because it only ran for like two hours so i guess so much for nate certified techs modern came out and put in new a coils and a new blower motor like last november i believe and it didn't last long this spring and it froze up again modern was out i think at least five more times before they replaced the a coils and the blower motor but they couldn't fix the freeze up problem either so after six different companies and like 22 hvac techs over a four year period since no one has been able to fix it. it appears to me that we have a severe training problem with hvac techs in the des moines metro area we literally don't know what to do after six different companies and 22 different hvac techs. i guess we are still. looking for a solution. My daughter says we need to give today's. Nate certified technician. At least one more chance. But according to Google AI. It say it is impossible. For a unit to get too much intake air. So according to Google AI it says that the Nate certified technician is taking you completely in the wrong direction Update we think that we have an electrical problem that only happens when the HVAC tech are gone. Like maybe a bad contactor relay In the outdoor unit. But all of the HVAC techs seems to be pretty closed minded from all six of the HVAC companies that we have tried. They don't like input from the Customer I guess even a telecommunications engineer and former tech like me. I do know this nobody will ever fix this until they quit using the normal path and normal thinking We're gonna give yesterday' HVAC company another chance today. modern had like six shots at it. Maybe more and we still have the problem. Or we have found quite a few electrical problems in this house. We think that the previous owner. Did a lot of do it yourself work so maybe he wired in his own thermostat and maybe he wired it in wrong maybe we'll see if we can get today's HVAC techs to check for that Update we did have a very thorough review by an hvac company that is not involved with warranty company's come up with a couple of things he spent almost 3 hours investigating our system and gave us a very thorough report. He said our system is on the edge. For freeze up one of the things he said he thinks our system is slightly under charged but since it was very cool the day that he was out he said he will have to come back another day when it is warmer to get an accurate reading on the charge to make sure he also said since we were using a filter that was supposed filter out cat and dog hair he said this filter was slowing down the air going across our A coils and he said that was a major no no for a system that is freezing up. So he installed. And recommended. Different filter. That won't slow down. The air flowing over A coils. No other company caught this. He also said if these two things doesn't fix it. He has another other thing. That he can do. To totally flush out. The refrigerant. And put new refrigerant back in But it does cost $1000. So you would have to weigh that. Against the cost of a whole new unit. How come nobody else offered this to us. Right now it has been too cold to even run the air conditioner. So we haven't been able to test out what he did. But at least now we have some hope Don't understand how some of these other companies didn't come up with this stuff. Sounds like maybe the sixth hvac company is gonna get the job done. I will update some more. Later on.

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

I would recommend Sims Plumbing because the owner is very friendly and can do more then just…read moreplumbing. He helped me with my furnace and thermostat. The service I received was excellent and pricing was reasonable.

From the owner: Plumbing repairs and remodeling. 24 hour emergency service, residential & commercial, drain…read morecleaning, water heaters, sump pumps, leaks fixed, fixtures & faucets, basement bathrooms, kitchen remodeling, bathroom remodeling. Boilers, Backflow testing, Sewers, Water mains, Stop box repairs.

We've been using them for HVAC for years, but this was the first time using their electrical…read moreservice. Carlos inspected the entire line to the oven and fixed/replaced the issue with the breaker. They were able to get all work done quickly and cost-effectively, I'm very satisfied and will use him again.

Sam was though with my 2 yr old Schaal installed furnace. Subscribe to maintainence plan. A…read moredifferent technician, same quality work. Changed my humidifier filter too. Thanks Sam!

Very frustrating and unethical service. They basically refused to honor a warranty, even though…read morethey agreed the part was covered. When the blower engine on our Bryant furnace went out, they confirmed the part it was covered by warranty. The warranty also covered "up to four hours" to replace the part, and the repair tech said that yes, it would most likely take a half day to install. But then our estimate for labor was $1,855! This is f-you pricing at its worst. We ended up paying thousands more for a new furnace, but you can bet it was not from Bryant.

Expensive. Communication is poor and didn't even fix anything. Called another company and they got…read moreit taken care of right away.