Heartland has been my HVAC company since I moved to Iowa 8 years ago. They are prompt, have great…read moreand friendly technicians, and their Lennox equipment is top of the line! The thermostat was super hi-tech, but not difficult to use; which I appreciated.

I like to spend my money with companies that value customer service and can make themselves…read moreavailabl to all customer. heartland does just that for me! thanks for the quick respons.

The technicians did a great job and I would give them five stars. However, the office manager was…read morequite disappointing. I received a call today stating that they never received payment for a service that was provided in August 2023, even though they did receive payment for another location that was serviced on the same day. This was due to them not writing down the correct email for the second location. I do understand that mistakes can happen and that payments are necessary to run the company. However, the way the office manager spoke to me about the payment was very unprofessional. It felt like she was the owner of the company. Due to this, I have decided not to call them back for any of my seven locations in Des Moines. I read on Yelp that "72 is about creating and developing relationships with our customers by providing superior service". However, this is not how they can build a relationship with customers. I have been working in customer service for the past seven years and I have never encountered anyone who has spoken to me in such a manner. I just hope that the owner, Kendel Richlen, reads this and takes action to improve his business for future customers.

Just had these guys out for a minor toilet repair. Work was fine, and the fellow who came out was…read morecompetent and courteous. But OMG, the price: $368 for 20-30 min of work to replace $45 worth of parts (that's if I buy them retail). So, $320 for 20-30 min of labor. It's America, I don't mind paying people well. But this is just offensive. And they charge you $99 just for showing up, so you're caught in the trap that if you don't hire them, you lose $99. Frame of reference: $368 is roughly equal to what the average American household earns in a WHOLE DAY. (Note: I'm in Des Moines, although my Yelp location shows me in San Francisco).

Very responsive,fast service. Keep you in the loop Use the…read morebest materials. Installed commercial water heater in less then 8 hours and it was done right. Thank you

This company installed a new a/c unit and furnace and the blower motor hasn't worked in 3 months…read morenow it's freezing and I am cold and furnace still not working and I don't know if theirs a warranty

They just replaced our whole HVAC system and I very highly recommend them to anyone! They responded…read morequickly when our air went out during a streak of 90+ degree days. They worked quickly and efficiently.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

We wanted to find a new service provider for our HVAC maintenance and decided to give Iowa's All…read moreSeason HVAC a try and we are very happy we did. Their service tech Brice showed up on time and we discussed servicing our furnace, two fireplaces and a hanging garage heater. Brice went to work and did a thorough job of maintenance and testing of our equipment. We agreed to sign up for their yearly package that includes air conditioning service in the spring and shutting down the fireplaces. The package also allows a discount on parts if other service is required and priority dispatch. We hope to build a long-term relationship and reccomend their services to others.

Had never worked with this company. Builder had and we had issue with thermostat. Easy to set…read moreup appointment and technician, Juan came out. Determined issue could be linked to air filter that needed replacement. Said we could go out to office and get them for reasonable price. Juan answered all questions in a professional and easy to understand manner. He was personable and friendly. While we were in utility room he answered question about water shut off valve. This is an example of resolving a question that was not part of reason for call. His employer should be grateful that Juan is with their company.

Used Dayton to do an entire hvac replacement. Process was extremely smooth from initial meeting…read morewith Nick to installation completed by Axel and his partner. All communication was prompt and customer centric. Followed the rule of getting 3 quotes and Dayton won out based on service, price and warranty. A week in and can tell a difference fingers crossed units continue working.

Dayton Heating completely nailed it with our garage heater install. Oscar and Axel were prompt,…read moreattentive, pleasant to have in our home but most important they were skilled and knowledgeable. I would encourage you to get a bid from Dayton because they were the most competitive and the quality of their work was outstanding! Thank you for making this project so easy!

Roberts just came out and redirected washer pipe to drain. i always use Roberts for all plumbing…read moreand heating issues. Great team, friendly and lots of experience. I recommend them to anyone with plumbing and heating and cooling issues. Good prices.

Last year we had Roberts install a new HVAC system in our 115 year old farmhouse. We have lived…read morehere for 27 years, and since this is our 3rd furnace and 2nd air conditioner, we did not expect a big difference in our comfort level inside our home. However, this summer, we did not need any of the 4 window units to maintain comfort in our second story bedrooms, and this winter was the first winter that our house easily maintained 70 degrees in the deep freeze weeks of December. To top it off, we have had the lowest energy bills in years. Couldn't be happier with their service and the equipment they installed