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Ankeny, IA

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Aspen Aire Heating & Cooling

3.0 (10 reviews)
Open • Open 24 hours

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72 Degrees Heating, Cooling, Plumbing & Electrical - Mini-Splits

72 Degrees Heating, Cooling, Plumbing & Electrical

(7 reviews)

I have to shout out to 72 degrees Comfort Company of Ankeny. ( I didn't realize that there was a…read morebranch in Grimes otherwise I would have contacted them due to residing in Grimes myself.). I saw a commercial showing $49 late season furnace tune ups. Well I googled the $49 deal and found 72 degrees/-- which I didn't recognize as the company from the tv commercial. But i researched this company and found great reviews and decided to go with it. I reached out due to concerns of cigarette smoking wafting up to the third floor. I'm not a smoker. I also heard furnace poppings in the middle of the night and I knew for sure it wasnt mine. But I now have peace of mind that my furnace was thoroughly checked and it's running fine. I didn't have to pay the usual $125 or so...it was $49. I highly recommend this company for its thoroughness...thank you Daniel Milligan and Sarah the customer service rep on the phone for excellent service.

The technicians did a great job and I would give them five stars. However, the office manager was…read morequite disappointing. I received a call today stating that they never received payment for a service that was provided in August 2023, even though they did receive payment for another location that was serviced on the same day. This was due to them not writing down the correct email for the second location. I do understand that mistakes can happen and that payments are necessary to run the company. However, the way the office manager spoke to me about the payment was very unprofessional. It felt like she was the owner of the company. Due to this, I have decided not to call them back for any of my seven locations in Des Moines. I read on Yelp that "72 is about creating and developing relationships with our customers by providing superior service". However, this is not how they can build a relationship with customers. I have been working in customer service for the past seven years and I have never encountered anyone who has spoken to me in such a manner. I just hope that the owner, Kendel Richlen, reads this and takes action to improve his business for future customers.

Bryant Iowa Heating & Cooling

Bryant Iowa Heating & Cooling

(6 reviews)

I cannot say enough good things about DuWayne and his crew at Bryant! I was left by my home…read morewarranty company with a furnace with a cracked and dangerous heat exchanger with no ETA. I contacted Bryant and DuWayne the owner was out same day to take a look at what could be done and how quick they could get a new furnace. Upon his inspection the vents had been done wrong in the house causing the crack in the first place as well as our AC was far too small. (I mentioned we had issues with it the past summer) He got us on the schedule right away for just a few days and made sure his guys brought us a few space heaters to keep us warm in the meantime. The guys were super professional when they came, they covered all flooring with cloth and treated me and my family with such respect and caring at getting things done the right way. They arrived right before 8 and were done with everything by evening. They all worked so hard to make things safe for me and my 18 month old son. We were able to set up financing and get the peace of mind that it was done right and was safe and we no longer had to worry. The new system runs so quiet and is paired with a Smart Thermostat that they installed. Again I cannot say enough praise for Bryant Ankeny, it's no wonder they have won so many awards! They deserve them all! Thank you Bryant Heating and Cooling for taking care of me and my family and doing an amazing job!

Very frustrating and unethical service. They basically refused to honor a warranty, even though…read morethey agreed the part was covered. When the blower engine on our Bryant furnace went out, they confirmed the part it was covered by warranty. The warranty also covered "up to four hours" to replace the part, and the repair tech said that yes, it would most likely take a half day to install. But then our estimate for labor was $1,855! This is f-you pricing at its worst. We ended up paying thousands more for a new furnace, but you can bet it was not from Bryant.

Aspen Aire Heating & Cooling - hvac - Updated October 2026

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