Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

We just had our HVAC system replaced and chose to use modern heating and air. We were able to get…read moresix bids before selecting a company. Corbin who initially came and talked to us was the most knowledgeable of the people we spoke with. Daren, Josh, and Thomas who came on the installation day were on time, polite, and efficient. They explained what they did and explained the system. Our home was left spotless. I was also thankful they were very good about did not harming my plants with the installation. They were very professional. Our initial considerations were: Price per product Local company Knowledge of staff Guarantee after installation We are very pleased.

well it isn't just this company but we have now been to six different hvac companies and over 22…read morehvac techs has looked at our air-conditioning unit. It has had 21 freeze ups in four years. today we called out a. nate certified. hvac tech. from another company. and he said the fix was. to block off. one of the intake vents. in the basement. where the furnace and air-conditioning unit is. and he said block off. half of one other intake vent also In the basement well usually when someone comes out and turns our unit back on from the freeze up it usually works for a few days well, i guess his advice backfired because it only ran for like two hours so i guess so much for nate certified techs modern came out and put in new a coils and a new blower motor like last november i believe and it didn't last long this spring and it froze up again modern was out i think at least five more times before they replaced the a coils and the blower motor but they couldn't fix the freeze up problem either so after six different companies and like 22 hvac techs over a four year period since no one has been able to fix it. it appears to me that we have a severe training problem with hvac techs in the des moines metro area we literally don't know what to do after six different companies and 22 different hvac techs. i guess we are still. looking for a solution. My daughter says we need to give today's. Nate certified technician. At least one more chance. But according to Google AI. It say it is impossible. For a unit to get too much intake air. So according to Google AI it says that the Nate certified technician is taking you completely in the wrong direction Update we think that we have an electrical problem that only happens when the HVAC tech are gone. Like maybe a bad contactor relay In the outdoor unit. But all of the HVAC techs seems to be pretty closed minded from all six of the HVAC companies that we have tried. They don't like input from the Customer I guess even a telecommunications engineer and former tech like me. I do know this nobody will ever fix this until they quit using the normal path and normal thinking We're gonna give yesterday' HVAC company another chance today. modern had like six shots at it. Maybe more and we still have the problem. Or we have found quite a few electrical problems in this house. We think that the previous owner. Did a lot of do it yourself work so maybe he wired in his own thermostat and maybe he wired it in wrong maybe we'll see if we can get today's HVAC techs to check for that Update we did have a very thorough review by an hvac company that is not involved with warranty company's come up with a couple of things he spent almost 3 hours investigating our system and gave us a very thorough report. He said our system is on the edge. For freeze up one of the things he said he thinks our system is slightly under charged but since it was very cool the day that he was out he said he will have to come back another day when it is warmer to get an accurate reading on the charge to make sure he also said since we were using a filter that was supposed filter out cat and dog hair he said this filter was slowing down the air going across our A coils and he said that was a major no no for a system that is freezing up. So he installed. And recommended. Different filter. That won't slow down. The air flowing over A coils. No other company caught this. He also said if these two things doesn't fix it. He has another other thing. That he can do. To totally flush out. The refrigerant. And put new refrigerant back in But it does cost $1000. So you would have to weigh that. Against the cost of a whole new unit. How come nobody else offered this to us. Right now it has been too cold to even run the air conditioner. So we haven't been able to test out what he did. But at least now we have some hope Don't understand how some of these other companies didn't come up with this stuff. Sounds like maybe the sixth hvac company is gonna get the job done. I will update some more. Later on.

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

Highly Highly Highly Recommend using Lenz Heating and Cooling!!! Al came out promptly to our house…read moretoday after our units quit working and showed me how to reset the switch and clean the condenser units outside! I definitely think this has to be the best HVAC company around! Lenz has been out to our house before and remembered servicing it originally. It's not everyday you get pleasant people on the phone and when they show up! Thanks Lenz!!

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

The owner Roy Connett came to our home to give us an estimate on a heat pump and new A/C. He was…read moreupright and honest and very kind. We decided to go through Connet Svcs after we prayed and trusted the Lord about it.

We waited 4 days for service which was understandable on the first hot week of the year. The tech…read morecame out, installed a new blower motor, didn't secure it. It's now bouncing around and the AC still doesn't work. He did not stay long enough to watch the AC cycle. Called for them to come back and they bumped it 6 more days. Very poor customer service, not friendly, questionable knowledge. We went elsewhere.

We've been using them for HVAC for years, but this was the first time using their electrical…read moreservice. Carlos inspected the entire line to the oven and fixed/replaced the issue with the breaker. They were able to get all work done quickly and cost-effectively, I'm very satisfied and will use him again.

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.

Did have quick response to my request and the service tech mission was very nice and helpful. Got…read morethe job done.

Thank you to the good people at City Wide for my expertly installed and reasonably priced furnace…read morewhich was installed this spring. With the recent cold snap, I have been able to really appreciate how quiet my Bryant furnace is and it seems to run less than the one that I replaced. City Wide is also a locally owned company with many long time techs and installers, which was important to me. I highly recommend this company.

June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.