Clean facility and comparable rates compared to other facilities in the area. The on-site manger,…read moreStarr, is top notch and know what customer service is all about. We needed 2 units and she spent a little time with us to help get what we needed and later helped us find a slight bigger unit 3 door down from one of the original unites which mad relocating a lot easier. Will definitely recommend this business for your storage needs.

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

After decades of military moves My husband made the decision to take handle my last move. We were…read more doing a self move and contracted through UHaul to have help loading heavy items. The team no showed. He called Daves and spoke to Joe who had no reason to help us, as we weren't using their service. However Joe reached out to a team and had them to us within an hour. Marcus and James were very professional, treated all the furniture with care and went above and beyond to help! With a dozen moves behind us we quickly figure out what to look for. I would not hesitate to use this Dave's!

DO NOT USE THIS COMPANY. Totally unprofessional. Damaged our car and promised some form of…read morecompensation, then reneged. We were overcharged and underserved. Never again

We used Hilldrup to move us out of our former home, store our belongings for 30 days and then…read moredeliver to our new home. Our Move Counselor Maria was a delight to work with as she was responsive to all of inquiries and kept us well informed during the entire process. She was great! Equally superb were the teams that moved us out and in. As we had eight folks for the move out, it was quick and painless. Unfortunately, I do not have all the names but they were all great. Josh was our team manager and he also led the crew that moved us both out and in. Jason and Dee were part of the team that packed us out and then moved us back in but I don't recall the other folks....they were all great. Five hours to get a 4 bedroom house loaded and again, 5 hours to move us in. No damage to furniture or marks on walls! Hilldrup did a fantastic job from start to finish.

I had the misfortune of crossing paths with some Hilldrup movers today while walking my dog on a…read morebusy stretch of Adams Mill Road, DC. They had completely blocked the path with a ramp that was about 3 feet off the ground - too high to step over and too low to go under. When I asked them to it, they initially ignored me then told me to walk in the street. With the size of the truck and the way they were parked that would have meant my dog and I had to literally walk in the middle of the street. A lawsuit just waiting for Hilldrup. It would have taken 2 of them 2 minutes to move the ramp. They were horribly rude and unprofessional. Truck number is in the photos below.

First off; Miguel, the delivery driver was great! I ordered the small POD for storage at our home…read more(bathroom reno) and made a reservation for a Tuesday delivery, it was available on their calendar. I few days later I received a message that they don't deliver on Tuesdays in our area so they rescheduled for Monday. A day or so later I receive a message saying they were going to deliver on Wednesday. I'm not sure why all of the rescheduling; glad I scheduled several days ahead of when I needed it.

This company has been nothing but a headache. Delivery was fine but the company double charged me…read morefor the deposit and continuously attempts to debt my account for the deposit that they have already received, and continuously state that they have not.

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.

Company does not return repeated calls for damage done…read more This moving company broke an item in the house I purchased last month. All phone calls, emails, and attempts at communication have elicited zero responses. Don't trust them - and believe me when I tell you they will not return your call(s) if there's an issue....

We used Lloyd's for a local move to a larger house. Having never used professional movers before,…read morewe weren't certain what to expect, but the process went well. The movers were all friendly and introduced themselves to us, which helped us feel safe, especially with our kids around. They worked quickly, padded everything well, and worked to get our things into our new home where we wanted them, despite some challenging home angles to work around. Moving is a stressful event, but Lloyd's Transfer & Storage helped ease some of the burden. We'd like to thank Richard W., Aaron G., Trent R., Jeremy, Hunter F., and Tia A. for all their hard work. We hope to not have to move again for a long time, but I would be happy to use them again if needed.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.