I had a good experience at this eye care shop overall. The exam was thorough, and the explanations…read moreabout my vision needs and available lens options were helpful without feeling overly technical. The staff made an effort to answer questions, and the space was clean and comfortable. My main concern is that the contact lens ordering process could be more organized, particularly when shipments are delayed or updates are needed. Better communication would make the experience much more convenient. Despite that issue, I appreciated the professional approach to the exam and the selection of eyewear available. I'd consider returning for future vision care.

They are so understanding, kind, flexible, responsive, and generous! Very happy to have found them…read more Highly recommend!

Amazing, kind staff that helped me when I was having a contact lens crisis. Thank you so much!!!read more

Went in for a routine exam and had a great experience! Everyone I interacted with was friendly and…read moreanswered all of my questions. I saw Dr. Yu for my exam and she was wonderful - informative, friendly, and welcoming of any curiosities I had. Even without asking questions, she provided information about what she saw and helped me learn new things about my eyes (appreciate when doctors do this!). Space seemed clean from what I saw. Finding the entrance was pretty easy as you walk around the building. Would recommend.

For years I have been a patient of the Virginia Mason optometry department and the service was…read moregood--although I was somewhat annoyed that every few years when I went for an appointment my prior optometrist had left so I had to see someone new. But what kept me coming back was the eye glass shop, which always had the same people, who always provided me good service. When VM closed the eye shop I was so disappointed. In fact, I was in denial, I had to go see for myself. Sure enough, it was closed. But a hospital nurse helpfully gave me a list of recommendations for other eye glass shops in the area. I visited the nearest one but had an immediate negative impression. The second place I visited was Spex Seattle in what I later learned is their new location in the Medical Dental Building. When I entered the shop I was immediately impressed with the aesthetics of the office and the two staff on duty. They were both friendly, without feeling superficial, helpful without feeling pushy, polished, and professional. I explained the backstory above and that I was carrying with me two pairs of glasses that had each lost a nose mount. One of them immediately took them and said she would be happy to fix them while I wait if I wasn't in a hurry. While she was busy, the other staff member was pleasant and, of course, said she'd be happy to help me look at designs for a new pair. I just wasn't in the mood to shop, though, and she thankfully let it drop and we just enjoyed some nice conversation until I decided I should probably let her get back to work and I went and sat down. A few minutes later the other staff member returned and had fixed both pairs of glasses. She didn't just replace the two missing nose mounts, but replaced all four, "so they would match". And the charge? $0.00 When I get back from my summer travels I will definitely be back. In looking at their website it looks like they are optometrists too, so now I'm thinking of checking to see if they are accepting new patients.

I have an emergency situation I needed help with and they were able to provide new contact lenses…read morefor me. Super friendly, very knowledgeable would highly recommend.

I've worked in five different optometrists over the course of my 20s. None were as smartly run as…read moreUrban Optix. Dr. Lee is wonderful. I haven't felt so heard and acknowledged by a health professional in years. She's definitely my new OD for hopefully a very long time. Now if you have dry eye issues like me, Dr. Lee will refer you on to Dr. Thornbey. Don't hesitate. This medical visit is highly worth it. He'll take a closer look at your dry eye issues, give you some concrete recommendations, and tell you about these cool new procedures (BlephEx and iLux) that will change your life. I bit the bullet (they are expensive and insurance doesn't cover them) and I honestly feel like I have new eyes. 100% with it. I can't tell you how much my overall eye health has improved since finding this optical. I recommend them to everyone!

I went here in summer 2025 for an exam and wanted to get the lenses for my glasses replaced with a…read morestronger prescription. The doctor I saw was kind and professional. Everything was done very quickly. What came next was the not so great experience I had with this business. I waited over 2 weeks to call and check in on the status of my glasses. The receptionist I spoke to was short with me and let me know if I wanted a clear status update, I would have to reach out to their optician otherwise I should wait to hear back. They didn't offer to help transfer the line to the optician or let me know when the optician was available. Another two weeks flew by with zero communication and once again, I reached out to the business and again, the receptionist was short with me. I was able to get in contact with the optician and the explanation for why my glasses weren't ready was that my frames must have gotten lost somewhere... they offered me new frames and lenses free of charge to compensate for the long wait and losing my frames. I thought the gesture was nice, but it doesn't excuse that they lost my frames that I purchased elsewhere.

I just love all the unique and colorful frames this place carries…read more I got my last pair of frames earlier this year there. Wire frames but the over the ear part are covered in a removable, plastic cover. Sadly, my kitten got of hold of and bit one of the ends off. They were able to secure a replacement part for me immediately and had me in on the same day to fix so the thin wire wouldn't dig into the side of my head. Frame prices are extremely reasonable as well, not like other opticians who jack their frame prices up 700%. My favorite optician ever!

I finally decided to commit to a prescription and came here to find frames after a very mediocre…read moreexperience getting my prescription elsewhere. I made an appt based on others recommendations and spent probably two hours trying on every pair of glasses in the store. I bought two pairs including a pair sunglasses. I am obsessed with both, high quality and both unique/ small companies (Andy wolf, Vinylize). There is a range of prices but I ended up splurging. I've since been back, walked in to have the temples adjusted and secretly happy they hadn't replaced the frames I bought on display anymore. Very helpful and friendly and I'll come back to have them check my prescription next year.

I have had glasses since childhood and have decades of experiences with various different eye…read moredoctors but have never had one as thorough and attentive as Dr. Lawson. I first came here in 2019 having issues with burning from dryness. She explained to me what was happening in a way I could understand it and made a plan to switch me to daily contacts instead of the 2 week I had been wearing. It's been two years and my eyes have never felt better. This last visit she gave me a couple different brand options to chose from and let me go home to do my own research on pricing and availability (I order contacts both from Eyes on You and from a third party website) before she wrote my script so I can make informed decisions. I am also considering lasik and since she had worked in a lasik office, she had a lot of information on what to realistically expect, thoughtfully answered all of my questions, and eased a lot of my concerns. I have referred my colleague to her who also had a great experience. I can't recommend her enough!

Best eye exam experience in th 10 years I've worn glasses!…read more I got an appointment promptly, booked online easily. Shop was aestheticly pleasing and the receptionist kind. Friendly tech took me back. Then I met with Dr. Lawson. She was kind & thorough. She explained everything so well and patiently answered any questions I had no matter how silly or small. I never felt rushed. Time to get glasses. Dr Lawson walked me out asked about my style and when I said I wanted to stay within my insurance allowance for frames she said no problem. She grabbed a bunch of frames and gave them to Jessica who picked out more frames. Both Jessica and Dr Lawson looked at the frames I was trying on giving me honest feedback. They were clear about what looked good what didn't and why. I trusted their opinion when they both agreed on a pair. 2 weeks later I picked up my glasses I loved them. They adjusted them gave a case mirco fiber clothes and a cleaning spray. Later when I noticed they pinched a bit, I walked unannounced they helped right away! I've told all my friends to go here for their next exam! I love them!

This was my first visit to Your Eyes. They were able to get me in earlier than my original…read morescheduled appointment which I really appreciated. The doctor and staff were very friendly and professional. The eye examination was pleasant and thorough. I'm very pleased with Your Eyes and will return for my annual eye exams. I recommend Your Eyes to anyone looking for an optometrist.

Fantastic place to get your eyes checked and grab contacts/glasses. The staff are friendly and the…read morelocation is conveniently located in downtown not too far from Westlake light rail station. The equipment is modern and the copay for VSP is low. The doctor is thorough and takes time to listen as well. Overall, no complaints here and it's a great places I've been going to for years and will continue to go to.

Came in from out of town for a wedding. Walked in and needed a quick frame cleaning and CC was…read moreextremely helpful and welcoming. Cleaned my frames and they're good as new! 5/5 will be back

I'm a flight attendant and I've been helped by Maritza when I'm in town. From the first approach…read moreher smile is warming and welcoming. I really only go in to adjust my glasses, but Maritza is the best. Pay her more NEOWWWW. P.S I LOVEEEE YOUR GLASSES

Ambience. A Service. A…read moreSelection Frames. A Price. A I called first ti make sure they took insurance and had a good choice of frames to choose under my insurance plan. Very helpful over the phone. Found on 5th avenue next to overhead Monorail train line. Definitely limited paid street parking but several parking garages close by. Nice soft ambient lighting and comfortable seating area. Service was friendly and helpful. I called first to make sure they took insurance. They do take Molina WA Apple Health VPS insurance to cover eye exams and discounted frames and lenses. Found a perfect new pair of glasses after a new prescription from another optometrist. It's about time...25 years later! Can't wait to pick up within 2 weeks! I'm a fan.

I'm giving them 5stars because they can't help their location. it's actually really convenient for…read moremost people. I have been with them for 5 years. I made a mistake when I tried to transfer somewhere near m. I've gone to them f so long no matter where I lived in Seattle for years and been completely satisfiEd, if not overjoyed. They provide excellent customer service. They work well with my insurance polic. Its a gem and only a couple blocks away from the light rai. I'm happy to go out of my way for consistency and smooth ease. I trust them.

Just had the nicest person with blue glasses help my fix my glasses. Great place and specs in…read morevarieties highly recommend for tourists who need a quick fix on glasses or readers

Dr. Mark Cannon is amazing. Very thorough and took the time to explain his findings. I appreciate…read morehis attention and care and value my relationship with him. That being said I will NEVER use Market Optical again. I paid $700 for my lenses and when the technician cut my lenses for my frames he did it in such a way there were major chips around the edge of the lenses. They literally looked someone had used a hack saw to cut them with. I find it very difficult to believe he did not see what he had done. What is most disappointing is that he allowed me to leave Market Optical with them in such terrible shape. I live in Oregon and had to make a special trip back to Seattle to have them repaired at the Market Optical at U. Village. I had to pay for 2 days at a hotel ($300+). I have been using Market Optical for the past 15 years. I asked to be compensated, which I thought was reasonable. I was given a $100 applied to my next pair of glasses. This, given my long time relationship with Market Optical was insulting. It is obvious to me that Market Optical does not value long-term relationships with their clients. I will NEVER use Market Optical again!! Ron Mariotti, ND