I did the 3-day trial and signed up for 8 classes a month, not realizing it was an ongoing…read moremembership. I was charged again in September and reached out on 9/8 to cancel but got no response until days later, after the 30-day notice window had passed. I was also advised they had already reached out and I was forward a screenshot but had no email in my inbox so that seemed odd to me. Despite canceling the day the link was provided (9/11)I was charged again in October. The whole process felt intentionally confusing and inconvenient. I kept getting told that I was past the 30 days cancellation but that was due to the lack of communication on F45's part. It's very easy to communicate when you're contemplating becoming a member but extremely hard to get a hold of someone when you wish to cancel. The classes themselves were fine- good instructors and solid workouts- but the billing and cancellation process feels misleading and difficult. Be aware this is a recurring membership that's difficult to cancel and can only be done through a hard-to-find link.

With F45, there's no excuse. Quick 45 mins gets done what takes 2-3 hours in the gym. Plus you have…read moregreat certified coaches there to help and support you all along the way

I just want to warn anyone that might be thinking about joining D1 Training....DO NOT!!! I started…read morebring my 2 girls there in June 2024. July we were told that new management was coming that following Monday. I show up Monday no one there lights off doors locked. No explanation try reaching out to D1 no response for about 2-3 weeks. Finally we get a call stating that their new management and they will be starting class back up and that we would have the weeks missed added to the end of the contract. Well everything was fine until December 12 when I get a text message telling me classes were canceled. I called and spoke with Corey and he stated that the facility was going to be closing for renovations. I already knew something was up. The space is small what more can they do to it. Well, he told me that we will be getting an email from corporate about what going on and that we will be getting refunds. I did receive an email from corporate that Sunday night telling me another lie about what they're doing and how they plan to reopen in 6 weeks but that we were going to be getting a refund by the end of the week. That was December 15 and today is Jan 16 and I still have yet to receive anything from D1. I have sent emails with no response. I called the Frisco location which is were Corey from Firewheel D1 went to. He told me that refunds had been refunded, but after talking to some the other clients that also attended D1 Firewheel they have not yet received their refund either. I've reached out to corporate no response the number for corporate on the website for immediate assistance goes straight to voicemail. I really thought highly of D1 the trainers were all great. But, the owners they don't care about us. They only care about lining their pockets.

I'm doing the 6 week group training and it's going great! Halfway which is only three weeks but…read moremobility, flexibility, and strength are on the rise with fat on the decline. Highly recommend D1!

This bootcamp is hidden but it's a gem if you want to find a great workout to get'er done and feel…read moregreat for the rest of the day. Coach Bryan is so helpful at showing us how to do each exercise correctly so we are feeling the burn to get the best results. Everyone's polite and there to workout. It's very clean and has hand sanitizers at the entrance. Price is reasonable as well. I went on a great entry tryout price and would like to continue but it's too far for me. Hopefully I find a place like this.

I've been going to Pfbbc since they opened April 2019! You get an awesome full body workout in…read more30min. Coaches Destiny and Kiara are awesome at making sure you're getting the most out of your workout. You'll see the owners Gabe and Nina almost daily. They'll workout with you, encourage you and make you feel like part of the family.

I have been training with Coach Wes for over a year and have seen so much progress in endurance and…read morestrength. He is reliable, great motivator and genuinely cares about his clients. I highly recommend this gym and Coach Wes for your fitness needs. You will not regret it.

100% recommend this place, one of the best for working out. The trainers are very professional and…read morethe atmosphere is great.

This is my sweat therapy place. I am a member so I can come in even when it's not during staffed…read morehours. Classes are on a loop so they are always available. My favorite is hot blast. It's hard to still stress about far away problems when at this very moment you are sweating, hot from the sauna and out of breath from the HIIT workout. Once I get into the gym part, I get to do some weight training. There are private restrooms/showers so if you want they are available.

Zero stars! Do not sign up!…read more After years of being a loyal customer, I am extremely disappointed by this company's customer service and cancellation process. When I tried to cancel, I was told I would be charged a cancellation fee and that I had to come in person, or they would refuse to cancel my service. When I asked to file a formal complaint about how the situation was handled, the company refused to allow me to do so. Customers should not be pressured, inconvenienced, or denied the opportunity to raise a complaint simply because they want to end a service. This experience showed a complete lack of respect for a long-standing customer. I strongly recommend that anyone considering this company carefully review its cancellation policies and fees before signing up.

Steam room, red light and sauna need maintenance more often…read more I truly wish management would limit the $10 access to the least busy hours. This gym has potential but it's overcrowded with teenagers who just hang out. We need a good gym Murphy-Wylie area with a more expensive entry level and higher quality.

RATING: 1 STAR I want to be precise here, because this is a…read morefactual account and every number in it comes from CLUB4's own paperwork. In late May my company bought a 12-month personal training package at the Murphy location for one of our employees -- "3x60min 12Months," three sixty-minute sessions a week at $66 a session, $792 a month. I am the account holder. The employee was never responsible for any of it, and CLUB4 has never billed him a dollar. Over two billing cycles CLUB4 collected $1,584 from us, for 24 sessions. It delivered five. Month one: the manager who sold us the package said he would train our employee personally. He did exactly one session, about 45 minutes rather than the contracted 60, then left CLUB4 and moved out of state. No replacement trainer was assigned. Weeks passed with nothing. The billing never missed. Month two: a second trainer was assigned, cancelled the scheduled sessions almost immediately, and four sessions eventually happened in the last two weeks. Nineteen prepaid sessions were simply never provided -- $1,254 worth at their own price. Our employee was available the entire time and never missed an appointment. Two things to know if you are considering a contract here. Their agreement expires unused sessions six months after purchase, so every week they fail to staff a trainer runs the clock down on sessions you already bought. And a payment "freeze," which is what they offered us as a fix, extends your contract by however many months you freeze -- something we were not told when it was proposed. We served written notice of breach twice by certified mail and offered three ways to resolve it, one being a straight refund of what was never delivered. CLUB4 ignored both letters. Seven weeks later they referred the account to collections in our employee's name. Whatever the equipment is like, this is how the contracts are administered. Read yours carefully.

I've been going to OTF Murphy off and on for over ten years! I tried some other gyms and came back…read morein February. I'm so glad I did! They take such good care of the studio and he coaches are amazing! I'm down 30 lbs since February and gaining muscle and confidence! Thank you OTF Murphy!

I love this studio and staff! They are always so positive and motivating. The coaches always make…read morethings fun. I never thought I could stick to any work out regimen but orange theory makes it so easy to stick to. You cam go at your own pace and you definitely see the growth.

Andrew goes above and beyond every time. He's friendly, attentive, and always ready to help with…read moreanything.

Not into the mega gyms? This is a great find! It's clean,…read morewith well maintained equipment and even has a sauna, compression and cold plunge room. They offer complimentary towels, TVs above the cardio equipment and cubbies for your keys.

I absolutely love this local neighborhood workout facility! It is SO CLEAN and they have every type…read moreof equipment I could ever want! What really makes this place stand out is that they have two massage chairs in the back AND they have a tanning bed!!! Above all, I just love how clean they keep this place, it really is top notch. The membership is super affordable too, which I like! Great place at a great price! Love this place!

DO NOT get a membership here. Absolutely horrifying experience trying to get this gym to cancel my…read moremembership after I left town due to their "you have to sign a paper in person to cancel"......HOW IS THAT A REQUIREMENT IN 2025. After talking to the manager, the franchise owner and getting no resolve, it is evident that they bank on people to sign up and trap them by making cancellation a challenge. Plano has a lot of amazing gym facilities and this one should be last on the list given their customer service is horrible.

Staff and a couple of trainers are good. But beware of class cancellation/no show and membership…read morecancellation (notice period) scams. They charged me hundreds of dollars and forced me to pay for two months when I decided to cancel my membership.

I've attended for a few months now, and I am really enjoying the workout experience. I like how…read morethe classes are limited in the number of attendees (due to number of reformers), which allow the instructors to help each attendee out and makes going to class less intimidating... because I am new goer to Pilates! The studio itself is very nice, new, and cozy. The staff, including the instructors, are very nice and do a good job in welcoming you the Club Pilates family. They offer different packages in terms of membership, which range from being able to go to one studio to unlimited access to all the studios across the metroplex.