Great facility with a wonderful concept. Equipment is always clean and well maintained. Front desk…read morestaff are friendly and the trainers are all fantastic. This particular location doesn't have the camaraderie you'll find in most crossfit gyms but it's still always been an amicable. If you're not familiar with orangetheory, their website does a good job explaining what it is and is also very transparent in their pricing. My only complaint is they don't incorporate nearly enough stretching at the end so make sure you take some extra time there or when you first get home.

Studio staff are very friendly and accommodating! First time working out in 2025 and it feels good…read moregetting back into the swing of things

Best gym in Texas, out door and indoor, good vibes clean equipment! Good music, staff is great…read more Easy to get access

If you cancel your membership without 30 days written notice, they send you to collections…read moreautomatically without any communication prior. My card was stolen recently, so I had to shut off all my cards and cancel subscriptions. And Metroflex decided to turn an already frustrating situation into a hellish one by trying to ruin my credit without communicating that there was even an overdue balance. Incredibly unprofessional and a surefire way to permanently lose a customer.

I left my customized electronics bag in my locker and could not figure out for days where I could…read morehave left it. Called a bunch of stores. No bag. Finally realized I might have left it in a gym locker so I called and it was still there behind the desk. Completely intact! No way..!?! All the wires, chargers, battery banks, my favorite iPad. Staff wouldn't even open it to see if everything was still there. I had to go get it and I did right then and there. Everything was there. I was shocked. Not sure why I was so shocked but I was! I gave the young man a hug. What a doll. Thanku so much...!!!

Wonderful gym, very clean, safe facility. The workers are very friendly, and the memebers are all…read morerespectful. Machines are rarely ever left broken and the locker rooms are very clean. However, the dumbbells only go up to 75lbs and there are no free weights (when I last went), so to advance in strength training is rather difficult. However I do recommend this gym for a beginner, I would just recommend other ones for those trying to advance their fitness journey. Also this location is 24/7 Yay!

House of Power is not just a gym. It's like walking into your best friend's house. When you come…read morehere you see friendly faces, can sit down and eat before or after your lift, and talk to your coaches about how to become better. Every member has a busy life and comes to train on a serious level. But it doesn't come without laughter and smiles and I always leave the gym in a better mood! This gym is for anyone who wants to start, re-start or continue their fitness journey. It is for the competitive Powerlifter or Strongman, to the mama who wants to stay fit. You will be encouraged or motivated whether you are lifting 30lbs or 300+. The HOP fam is like none other!

From the owner: House of Power is a strength and conditioning facility here to support athletes and fitness…read moreenthusiasts with their busy schedule.

I have been training at Dallas Underground for almost a month now. It's a semi- personal training…read morestudio focusing on high intensity intervals & circuit training in small groups. You use kettle bells, dumbbells, battle ropes, TRX cables and body weight. The trainers all have great personalities and they're great at keeping you motivated, even jumping in and working out with you when you're struggling to get through the last set. This gym isn't for everyone...don't expect locker rooms or any luxury amenities-what you see is what you get here. I like that the focus is on training and getting results. You get to meet the people you are working out with and it's a good mix of people high school athletes, marathon runners and your average Joe's. Everyone is there for the same thing...results ...there's no messing around you get your work out in, high five and you're one your way. Like I said, it's not for everyone but in my first month I'm already getting stronger and building my endurance more than I have at any other gym and that's huge for me. I

This is best place to workout in all of plano area. Steve Trentham gives each person individualized…read moreattention and bases their workouts on their physical ability and stamina. He pushes you to your maximum capability. I have been coming over a year and have never pushed myself to the strength and conditioning Steve has pushed me to. At 57 almost 58 years old. I can deadlift 320 lbs, squat 255 lbs, and bench press 155 lbs. My results have been unbelievable. I have surpassed my goals. For the price, you will not get more individualized attention or results anywhere. Check it out! I'm definitely not going anywhere else!!

12 minutes ago New I…read morejust came here because instructors invited me to be their guest in the class. As soon as I went to the class 3 employee went in to the class and talk to me that either I'll be a member or ill pay $16 for a day membership. I'm already like 15-20mins late for the class, they should have talk to me after and do all the talking. Anyway, it is embarassing what they did i don't mind to pay or whatever since I actually paying like $250 in other studio for a month and other membership as well but to bombard me with 3 people like it seems like i did a crime or something i got so embarassed and not welcome at all. Adam (short guy) is not apologetic at all. I guess this will be the last time i'm going to this and stick with much more established gym like La fitness and other high end studio rather than rude employeee that will stressing me out whenever I come

UPDATE 4/29: My friends and I decided to sign up for the gym after our trial day yesterday. It was…read morea Monday and the gym was super packed, and we did have trouble finding empty equipment to use. However, I felt super motivated when doing cardio here because everyone around me looked so fit which made me keep going. I also tried doing some free weights. It's going to be challenging to make the gym a habit for me but I really enjoy the vibe here. One thing to note is that we noticed the West Plano location is open 24 hours on weekdays, but this location is not. They also don't have a Crunch-O-Meter tracker on the app to check how busy the gym is. Maybe that will come with future updates as the gym gets bigger. ---------------------- After my recent terrible experience as a potential member at 24 Hour Fitness in East Plano, I felt unmotivated to sign up for a gym with my friends. However, one friend has been searching for a new gym since he recently moved to Texas, so we decided to check out Crunch Fitness. I must say, I was amazed by the giant facility. We toured a few gyms this week to compare amenities, and Crunch Fitness has everything the others offer, and MUCH MORE. My friends enjoy lifting weights, and the other gyms in the area have only a couple of racks or are too expensive for our budget. Crunch Fitness has SO MANY racks, free weights, and different sections that focus on various workout interests. Their cardio section look nice, and I love the butt working section! The amenities that stood out to me the most were the ride cycle classes and hot yoga. Those weren't offered at other nearby gyms, so seeing them available here was a pleasant surprise. I also value honesty above everything, and Carter (who gave us the tour) actually explained all the fine print fees that people usually complain about ($60 maintenance fee and $2.25 monthly processing fee). Despite those extra fees, the gym still costs less than $35/month with their highest plan, Peak Results. Also, Carter explained the cancellation policy on how you cannot cancel after 7 days, and before 90 days, during the tour, so that we won't be shocked if that comes up later. The facility is also super clean and well-maintained, although I don't know if that's because this location has only been open for 96 days. My friends and I are still debating, but this gym is definitely my top choice. They have multiple locations in Dallas (especially West Plano and Frisco, where I work), which would make it easier to visit with no excuses. I really liked the facility tour, and we'll probably go back this week for our trial day to check out how busy it gets during peak hours (6-7 PM).

This is a terrific place for physical therapy. My mom came here after a hip fracture. Dr Johnson…read moreknows just what progression of exercises will accomplish the desired physical goals. He is caring and knowledgeable, willing to push and challenge you. There are clients of all ages and conditions getting help here. Highly recommend!

From the owner: You deserve the expertise of a physical therapist fully dedicated to your recovery. Our commitment…read morelies in uncovering the underlying causes of your condition and crafting a personalized treatment plan to help you regain control of your life and embrace the activities you cherish. Let Fit to Move guide you on this journey towards health, wellness, and improved mobility.

The facility is clean and they have staff going around to make sure it stays that way. The front…read moredesk staff is wonderful. They have a guy there with one leg (I don't know his name), he's one of the reasons why I go here. He's just awesome. He's courteous, professional, and goes out of his way to say hello and goodbye to people and make them feel welcome. This is one of their nicer locations and I enjoy coming here.

MAKE SURE TO STAY AWAY FROM THIS GYM!!! And avoid the rude ass manager-- Eloise, if you don't want…read moreto ruin your day. I've never experienced such horrible customer service until today. My friends and I were interested in joining a gym together, so we went to the 24 Hour Fitness in Richardson yesterday to get our guest passes. We filled everything out online, signed the waivers at the gym, and the employee told us we could visit other locations for three days to try out their amenities. We went to the Plano location today and presented the guest passes we received from Richardson. That's when the manager, Eloise, stopped us and claimed our papers weren't legitimate. I was confused and honestly baffled because we followed all the steps at the Richardson location. She didn't even try to verify the information in her system before assuming we were lying. I asked her to call the Richardson gym to confirm everything--because seriously, who fakes a gym guest pass? She called, but they couldn't verify anything either since the employee who helped us wasn't working today. At that point, I was already frustrated for two reasons: 1. Her attitude was terrible, especially toward three potential new members. 2. She had the nerve to tell me, "There's no reason for you to raise your voice," when I was just trying to explain the situation. I've worked in customer service for over 10 years, and I've never seen a manager escalate a situation like this. Isn't a manager supposed to de-escalate issues? We even asked, if the vouchers were invalid, could she just issue new ones? She said no because the Richardson and Plano systems are different. Again--how is that our problem? Why couldn't she be helpful and try to solve the issue? Maybe offer us a tour of the gym or at least acknowledge that we made an effort? Her attitude came across like, "Wow, they're lying." It's a gym, not some fancy restaurant. Like, what??? I had heard good things about this gym, but after today, I'd strongly advise people to stay away--at least from the Plano location. If this is how they treat guest pass holders who are genuinely interested in signing up, that says a lot. I really hope 24 Hour Fitness addresses the behavior of their manager, Eloise.

My wife and I have been going consistently recently. Honestly, There is so much I love that was…read moreunexpected! 1. There is a nice mix of high intensity cardio while there's also challenging strength training. 2. My wife and I can work out together while both getting a great workout since it's all scalable. 3. Everyone there is friendly and encouraging and there is an atmosphere of positive peer pressure. 4. The trainers are happy to help modify and scale the exercises to make them achievable for all levels while working you hard. 5. Reasonable pricing. It's always great to finish, worn out, drenched in sweat and leave feeling like you've really worked hard and achieved something. Well done.

Very convenient and was way bigger than expected. Great owner/coach and very welcoming community,…read morehighly recommend this gym.