Hi guys!!! I've yet to come to the new place! It's about that time! Soooo nice to hear you all are much closer to us now! I'm excited to come check you out! I haven't received any specials this time! Wondering if any deals I've missed. Hubby & I usually come stock up when it's buy 1 get 1/2 off the 2nd bottle ... I haven't received anything through e-mail in about a month or so... Can you lmk please ? Thank you!! Hey guys, I've been trying to reach a live person with the phone number listed to place a fairly large order & Ive also used e-mail & have gotten no response ... Can someone let me know if there's another number that I can call? I'd greatly appreciate it .. read more

By far the best eCig shop I've found in the city. First of all, I should tell you about the people: These eCigs aren't all that complicated, but when you don't have a clue at what your looking at, the options and terminology can get a bit overwhelming. This is where the folks at Hot Vapes shine -- they are awesome. Unlike other shops I'd been to, everyone here was amazingly helpful, patient, and didn't make me feel like an idiot because I didn't have a graduate degree in electrical engineering. They walked me through all the options, from the basic kits on up to the advanced stuff. They explained the differences and didn't try to "up-sell" me to the expensive equipment -- instead, they helped me find the device that fit me best. Next, there's the equipment: They have most everything you'd want -- from super basic stuff, to the the advanced, and everything in between. I ended up falling somewhere in the middle and picked up an iTaste SVD ... It's easy to use, lets you customize power settings to adjust the vapor levels and taste, and is really durable. It also holds a couple different types of rechargeable batteries -- I use a large one for when I'm at work which lasts a day or two between charges, and a smaller one when I'm heading out for the night and want something a bit more discreet. Finally, there's the "Juice" or eLiquid: THEY HAVE THEIR OWN LAB! They have somewhere in the neighborhood of 100 different flavors to choose from, a tasting station where you can try them all, and are great at helping you find something you'll like. They make everything to order, so you may have to wait 5-10 minutes, but it's well worth the wait. You can also ask them to "customize" the flavors a bit if you want. For people trying to find a replacement for a "real" cigarette, they have the only liquid I've found that actually gives you the taste of an actual cigarette -- not just a tobacco leaf flavor, but something that comes amazingly close to the burning paper and tobacco taste you'd get from the real deal. It's called... get this: ILLUSION. So, on to the con: They have a sign, but it's on the inside and only visible if you're looking through their front window. On my first attempt to find them, I gave up. On my second attempt, I passed them twice despite my GPS telling me when I'd arrived. Guys! Get a sign on the OUTSIDE of the building. *** Update *** - No more cons! They have a sign! Bottom line: Great people, amazing selection of flavors, good selection of eCigs and equipment. They're my official go-to and the best shop in the city. read more

My experience here has been pretty fantastic so far. When I first came in I was a pack a day smoker. I'd come across the e-cig concept for the first time during a trip to Morocco. A temp relocation to a smoke free bldg in Chicago and a desire to reduce the amount of cig I smoke made me look into e-cig options. That's when I first came upon HotVapes. The guys working the counter are well versed on their products and the differences between each of the models they carry. They gave me a quick rundown on the tech of vaping and the ups of e-cigs vs cigs. They recommended my first evo starter kit. I'd read about their e-juice illusion so that's what I walked out w. After going home, like most newbies, I got online and ordered more e-juices, but my all day vape so far is still HotVapes Illusion. Of course, this is more about personal preference than anything else. Also, recently I had an issue w the juice I bought and they swapped it out for a new batch without any issues. I've successfully cut down to 1-2 cigs which I sometimes skip altogether thanks to vaping. HotVapes is the perfect place to go for a newbie. They're so helpful and willing to take the time to help make the transition an easy one. Good luck to future transitioners. read more

My GAWD the never-ending selection of vapor flavors are fabulous! Seriously over a 100 to choose from and they have a selection for every taste! This place is a little off the beaten path for me but with such a amazaballz selection of e-liquids that are CUSTOM MADE on the day, a pretty cool rewards program, and really awesome prices, I will definitely be stopping in here often! PS: Chicago you suck donkey **you know what** for making e-Cig smoking indoors illegal. You buttheads. Final Verdict: YES! Go. Strawbango smoothie! Get it! Yum. read more

This place is awesome. Definitely a 5 star ride. I'll just go over why real quick. * Knowledgeable staff. * Great prices. * Wide selection. * Solid, great customer service. It's a very nondescript shop, very clean and nice. I was in and out quick, and was shocked at how reasonable (and low) their prices are. Needless to say, I'll be visiting often. read more

I have spent the past 6 years in search of a great vape shop in the Chicago area that could custom mix my go to juice flavor of orange/watermelon/bubblegum. I really wanted to be able to support a local business rather than ordering my juice from an out of state vendor. I stopped by Hot Vapes today and altogether they couldn't do exactly what I wanted, the mixologist that was there was able to come really close. He went out of his way to try to get me what I wanted and I am happy with what he was able to do. Both the guys that were in the store were extremely helpful, while one of them was mixing my juice the other one helped me find my new favorite battery. The prices are competitive and the selection of everything from juice to batteries to tanks better than most. I live on the far NW side so it's not exactly in my neighborhood but getting there on a Saturday afternoon was easy, parking was plentiful and the store was easy to find. Hot Vapes will be my new go to vape shop and it should be yours too. read more

This is the best e-cig shop in the city. The staff, products, and atmosphere are top shelf!

I recently visited Hot Vapes, and had a very positive experience. They stock everything from beginners devices to advanced vaporizers. They also have a large quantity of e liquids, and all are available to try in the store. The employee that was working was very knowledgable on vaping, and all the products sold in the store. He was very friendly, and took time to talk about anything I had a question about. The store itself is a very nice environment. They have a lounge with couches and chairs to sit at, with a large fish tank too! My friend and I were very impressed with everything. Solid selection of hardware, tons of juices, and knowledgable employees. I definitely recommend checking them out! read more

OMG! Why do I go to other vape stores? I just had some of the best vape oil I've had so far in my life at Hot Vapes. As of today, Hot Vapes will be my only vape shop. And no, I'm not telling you what my favorite flavor is. Everytime I get a favorite something, next time I go to buy it, it's sold out. That's why I don't fuck with certain stores, like Wal-Mart. They never have my coffee cream flavors. I have to get there right after the truck comes to get my shit. I guess I know what is good. Hot Vapes is damn good. read more

A huge selection of flavors to try with organic juices as well! The kona coffee is my favorite! Had a bit of a mixup when i made my first purchase (the gave me the wrong flavor), went back in and they gave me the correct flavor free of charge! I love how they come out in scrubs too after making your flavor! You know youre getting good quality juices! read more

This was my first time purchasing vape products, so I did some preliminary research before going in. Checked out some shops, but this place had their website in order. Went in and was greeted by Jake (the one without the colorful hair, I later found out!). Went in with an idea of what I wanted, but was sold something in the same price range that, I was told, operated better and was more dependable. Tried a bunch of different flavors before settling for 3 small bottles. The experience was great! Jake never seemed bothered when helping me (I probably spent a good hour there), and he never tried to "upsell" me something crazy! He was very knowledgable and answered all my questions. The owner passed through and was very friendly, and even took a few minutes to chit chat. This company makes their own vape mixes in house, and you will only pay any nicotine taxes on the actual nicotine itself, and not on the whole bottle of mix (which will add up!). I'm glad I found this shop, and I'm sure I will be coming here for the foreseeable future. (BTW, I bought the cinnamon toast crunch flavor, Vanilla custard, and I think strawberry and pomegranate or passion fruit blend, which all hit my sweet tooth!). read more

This place is fun! Try all the flavors, get a customized mix, whatever you want! Great service and help for someone like me who is not a knowledgable vaper. read more

I love the atmosphere when you walk in very cool shop everyone is very helpful both Jake's are awsome very cool! And great prices too!! just bought a little penguin and I adore it read more

Feel like today is the day to give them a well deserved 5 star review. I've patronized this place for a few years, they have the best staff and the best prices. The only hiccup is that they aren't open on the weekends, I'm always less satisfied going to another vape shop. Hot Vapes is the best. read more

BOGUS RETURN POLICY! Don't go in here and buy something unless you're positive that you want it. The gentleman who works the counter might be misinformed or he might just be trying to get your money because "oh yeah take it home and use it!" and "30 day return policy" turned into .....it's yours forever. Also, didn't offer a receipt, possibly because YOU CAN'T RETURN ANYTHING ANYWAY. Be warned. read more

great liquid great prices and great customer service. I highly recommened if you want to quit smoking!!!

One of the best, if not the best vape shops I've been to in the city. Employees are incredibly knowledgeable, nice, respectful, and genuinely helpful. Lacks the uppity, condescending tone that unfortunately exists in many vape shops. Regardless of your experience level, you will always feel welcome Their liquids are among the highest quality I've seen in the city, and they make everything in shop. Additionally, they have a great selection of mods/batteries/tanks/other accessories that will satisfy all vapers, from the newbie level all the way through to the advanced. I've had a couple great experiences, and definitely will be a return customer. I think I found my new everyday vape shop. Highly recommended! read more

Great store! Awesome selection of juice. All of their samples are out so you can take your time and try everything before you make a purchase. Staff is great and extremely knowledgeable about their products. read more

These guys are absolutely unbelievable... Incredible... Service, price, expertise, selection, professionalism, personality, the absolute best! read more

Best prices, selection and staff. They make great juice on premise and never make you feel like a noob.

I found this place on yelp looking for a place to get some liquid for my vape pen and they were absolutely great! They were easy to find Rachel was so helpful their selection was labeled and simple to find and taste. When it came time for checkout I was about fifty cents short rob was kind enough to help me out he and Rachel were also very informative they educated me about the different types of vaporizers and where I can find them. I will definetly be returning for more I their delicious in house made flavors! read more

First I'm was totally naive about vaping. I heard it was a good way to wing a person off nicotine. So,I stopped by this location to inquire for a friend. And I have to say these guys have this down to a science. Perfection. The staff is very knowledgeable. Gave me all the information I needed regarding the equipment and different vape fills. Didn't make me feel like I was dumb for asking questions. Helped me picked the perfect set up for my friends needs. Took their time and explained the differences of all the devices I had questions about. As well suggested some flavors to help with the task at hand. And get this I left with money in my pocket. I have to say I expected to spend a good $100-200 dollars. I walked out well under my expected budget and was very pleased. I believe in giving praise where praise is due. Great job guys! A+ for customer service A+ for product knowledge A+ for pricing read more

Awesome prices, staff is extremely helpful. they won't try selling you the most expensive thing in the case still find a piece best fits your knees and personalize it to fit your cities they also have a number of flavors made in house this they can make any strength I need pg or VG. Jake the store manager is a wealth of knowledge and if you ask him to he will teach you anything and everything he knows about the subject vaping. If you're not sure how to build something he will take the time out and show you which despite popular belief of some vapor shops is just as important as selling the merchandise they will let you try anything in the shop . they're very personable and if you're a regular they will cost extras you are away without even the slightest hint that you're interested in something. They use the five star app and they're certainly not stingy with it I've been to several vape shops in the city and out of the city and out of the state for that matter and this is by far my favorite shop if they don't have something in stock they will order it for you the honesty blows me away I was about to pick out one of the most expensive pieces in the shop and Jake said read more

Hot Vapes. What can I say. You seem to have some good juices but are lacking in customer service. I have stopped in multiple times and have actually found great juice here. The front counter staff is completely indifferent to me every single time. All the juices are laid out on a counter away from checkout counter which is cool. No pressure, no one in my grilll every time I vape. But, there is no connection here. I don't know. Seems like if I'm looking for something and the dude at the counter knows it, he should make more of an effort to help rather than just point and leave me to struggle and wade through everything on my own. A couple of times I have tasted burnt coils in their tanks but I didn't wanna bother dude at the counter. Seemed like he had better things to do other than help me. The juice makers in back seem cool. Once one came out and talked to me for a bit about flavors and juices and whatnot. Why can't the counter staff share this type of passion with customers? I don't get it. I feel like no one cares if I'm spending money here which there are plenty of other places that do care. I've received better customer service from random e juice websites. Not going back anymore. read more

This is the best place for real ecig products and the store is first class. I have visited other vape shops and ecig places, but this is the real deal. Prices are better than any other place I've visited, the customer service is great and their knowledge is second to none. You must visit this place, the atmosphere is 2nd to none. read more

Plain and simple If you don't like your job or hate that you work at a vape shop don't take it out on the customers !!! Sorry I asked for a certain product , sorry I wanted to spend money , sorry I gave you a chance. Horrible customer service and even worse attitude. I'm pretty most of their reviews are BS because how I was just treated in there is not ok. I'll gladly go elsewhere . STAY AWAY!! read more