Shady company that doesnt honor thier products. Sends broken items and then says to contact the…read moremanufacturer... Garbage customer service!

if your item gets lost they will not replace it beware they will not replace lost shipped itemsread more

I've been getting these premade hookahs from a friend for a few months and I finally asked him…read morewhere he gets them. I called Grove the next morning and picked up two premade bowls and the slurpee cup hookah... hands down the best value and quality you can get. Mike helped me out and I believe he is the owner, dude is very nice and super cool to talk to. Gotta appreciate a place like that...they have whatever type of smoke you need, def gonna be a regular here and HIGHLY recommend.

Walked in like any other smoke shop walked out like If I just walked out my house was welcomed from…read morethe beginning great customer service and found everything I needed

I've been coming to this location for years. The staff are always so kind and willing to answer any…read morequestions I have. Zach especially has always been someone I've seen every time I come in and I'll always remember a conversation we had the day I lost my father last year. I recently moved to Old Town and honestly it's well worth the time for me to make the stop over instead of finding anywhere downtown.

Zach was super helpful and professional. I love all the options . Definitely a laid back vibe.read more

Great prices nice friendly people and a good selection of Tobacco products. I go out of my way to…read morecome here and we can't forget they also sell Lotto tickets candy and soda pop.

This establishment has a variety of tobacco products and their prices the best. All of their…read moretobacco bags are priced at a very fair price and they offer specials on all of their cigars. I was very satisfied when I went their to pick up a bag of tobacco and a box of cheap cigars. Their customer service is great, they are very friendly people. They have a nice size humidor which contains an abundance of great cigars at a very fair price. I will definitely shop there again.

Hi guys!!! I've yet to come to the new place! It's about…read morethat time! Soooo nice to hear you all are much closer to us now! I'm excited to come check you out! I haven't received any specials this time! Wondering if any deals I've missed. Hubby & I usually come stock up when it's buy 1 get 1/2 off the 2nd bottle ... I haven't received anything through e-mail in about a month or so... Can you lmk please ? Thank you!! Hey guys, I've been trying to reach a live person with the phone number listed to place a fairly large order & Ive also used e-mail & have gotten no response ... Can someone let me know if there's another number that I can call? I'd greatly appreciate it ..

By far the best eCig shop I've found in the city…read more First of all, I should tell you about the people: These eCigs aren't all that complicated, but when you don't have a clue at what your looking at, the options and terminology can get a bit overwhelming. This is where the folks at Hot Vapes shine -- they are awesome. Unlike other shops I'd been to, everyone here was amazingly helpful, patient, and didn't make me feel like an idiot because I didn't have a graduate degree in electrical engineering. They walked me through all the options, from the basic kits on up to the advanced stuff. They explained the differences and didn't try to "up-sell" me to the expensive equipment -- instead, they helped me find the device that fit me best. Next, there's the equipment: They have most everything you'd want -- from super basic stuff, to the the advanced, and everything in between. I ended up falling somewhere in the middle and picked up an iTaste SVD ... It's easy to use, lets you customize power settings to adjust the vapor levels and taste, and is really durable. It also holds a couple different types of rechargeable batteries -- I use a large one for when I'm at work which lasts a day or two between charges, and a smaller one when I'm heading out for the night and want something a bit more discreet. Finally, there's the "Juice" or eLiquid: THEY HAVE THEIR OWN LAB! They have somewhere in the neighborhood of 100 different flavors to choose from, a tasting station where you can try them all, and are great at helping you find something you'll like. They make everything to order, so you may have to wait 5-10 minutes, but it's well worth the wait. You can also ask them to "customize" the flavors a bit if you want. For people trying to find a replacement for a "real" cigarette, they have the only liquid I've found that actually gives you the taste of an actual cigarette -- not just a tobacco leaf flavor, but something that comes amazingly close to the burning paper and tobacco taste you'd get from the real deal. It's called... get this: ILLUSION. So, on to the con: They have a sign, but it's on the inside and only visible if you're looking through their front window. On my first attempt to find them, I gave up. On my second attempt, I passed them twice despite my GPS telling me when I'd arrived. Guys! Get a sign on the OUTSIDE of the building. *** Update *** - No more cons! They have a sign! Bottom line: Great people, amazing selection of flavors, good selection of eCigs and equipment. They're my official go-to and the best shop in the city.

Always a good place to hang out. sometimes it's empty...sometimes it's got people in it. They…read morehave events also. Not too many of them though.

I have been coming to the Trading Post for about 10 years. It is the "Cheer's" of cigar shops with…read morean excellent selection and the best pricing in Chicagoland. In particular, the "Rosalia" brand of cigars from Nicaragua that are made for the store exclusively, and their "Trading Post" brands have all have a blend of 4 flavors. These cigars compete with those costing double, and the "Entubar" constructed box press cigars are some of the best at any price. Great cigars for those looking for an hour long smoke! Both the Connecticut and Maduro blends are outstanding.

I don't know who thinks there's a large selection here below, but that's simply crap. This is a…read moresmaller store with a crappy collection of sub-par products lackluster service. I live a block from this shop, so I've been in a lot. Everything is WAY overpriced for the quality. I bought a water pipe for $150 - it's garbage. I did some research online and found the same one for 30 bucks. My fault for buying off-brand at a small shop... but not happy, to say the least.

This is an excellent store for all your smoking needs. They are always able to answer all of my…read morequestions and find many options to fit my needs. They are very knowledgeable about all their products. I love the e-juice and vaporizer selection. I've bought really great smelling candles here as well as hookah accessories! They have a wide range of glass and smoking accessories in every price point. I'm not a hat person, but I LOVE their GrassRoots hat selection! They have some really cool t-shirts and some funky socks!

G Joseph had outstanding customer service…read more Turned my hard morning better. Thx a million!!!!!!

Great service and plenty of daily specials. Plenty of products to choose from depending on what you…read moreare looking for. The location is very close to the airport and they seemed to have consistent foot traffic in and out of the store. Everything is either ordered online for pick up or from a kiosk in the store. Once you place your order, you show ID again to the tender and pay. Cash only.