I really love this shop compared to the rest in Lincolnwood/Skokie/Evanston area…read more The employees are very helpful and kind. The inventory is insane in the best way. So many cool pieces and options for whatever it is you're looking for. They have everything from glass, papers, cigars, specialty products, jars, Riga, grinders, torches, hard pelican cases and anything else a smoker of any kind might need. I feel like a kid in a candy store when I walk in! I'm always greeted by every employee there, which makes a world of difference when everyone is friendly and vibing, makes you want to go back. The employees are very knowledgeable, and are eager and excited to help you find exactly what you came for, and even show you new products or specialty items they are currently carrying. This shop often does awesome sales, so keep up on social media platforms to stay in the know. They keep up on all platforms daily, which indicates to me the pride they take in the shop/their job, and their customers leaving happy. Super friendly spot! Just be careful when backing out of parking. It's a lil tight, but not an issue if you just look out well.

Truly a great store. Owner is a supper nice, knowledgeable, caring guy. Don't go anywhere else for…read moreyour smoke supplies. He knows what he sells. Every other place I've gone have been staffed by uncaring morons. Not smokeshop guys. Very helpful. My new goto store!

Always have amazing service, never feel rushed and they're always so helpful. Bonus is they have…read moregreat prices compared to the rest of the city.

Great experience! The young gentlemen was knowledgeable, friendly, and answered all my questions…read morewith a smile and without making me feel rushed. Also left with a free product to try out! Another great bonus - prices are GREAT.

The place is the best. HU7K 40mg 7-hmg (7-oh) singles for $10; Posh Plus for $10; ATM with NO…read moretransaction fees. Many other brands and flavors for foregoing products.

The Best prices and customer service is always excellent…read more The best smoke shop out there

I've been coming to this location for years. The staff are always so kind and willing to answer any…read morequestions I have. Zach especially has always been someone I've seen every time I come in and I'll always remember a conversation we had the day I lost my father last year. I recently moved to Old Town and honestly it's well worth the time for me to make the stop over instead of finding anywhere downtown.

Zac and Gabby were extremely helpful and welcomed us at the door. They also recognized us as…read moreregulars. Assisted us with all of our question completely.

Amazing looking shop very clean and upscale look with amazing prices. Staff is always polite and…read moreincredibly helpful I come here fairly regularly and the guys behind the counter are always helpful and knowledgeable and always willing to to listen to what your looking for and give recommendations or suggestions definitely my go smoke shop for anything I need.

I love the authenticity of this place, and the energy the staff give when you walk in. Super…read morehelpful , and knowledgeable! Definitely recommend if you're looking for some authentic groovy little pieces

Amazing!!! Really good service so many selections and they are here to find you the best selection…read morefor you. We got a Garry Bong and then went to get another one.

I came in to replace my coil and mentioned to Dylan that my vape has been leaking. He was super…read moreknowledgeable and told me the reasons why it may have been leaking, and also offered to prime and replace my coil for me. My vape no longer leaks! Dylan provided great customer service will definitely be a regular here.

Big dog vapes is one of the best vap shops I have visited. Dave and Ben are great people to do…read morebusiness with. They are very helpful and stand behind the product. It's a place you can sit and relax and just try different flavors and there are so many new flavors every time I stop by. I have tried different flavors from the Internet but I usually have a bad after taste. Big dog has great juices that you can taste. I would highly recommend this place for anyone attempting to quit smoking. I live in Lombard and take the 30 min drive when ever I need a fill up. Big Dog vapes is a very relaxed place the have set hours but are very flexible with quitting time. I call them all the time if I'm running behind and they work with me alot. Thanks Dave and Ben

Love this shop! Sit down and relax while trying more great flavors than you can count. I haven't…read morebeen to a shop where every flavor is so spot on, very impressed! Their vaping accessory selection for women is amazing!

Hi guys!!! I've yet to come to the new place! It's about…read morethat time! Soooo nice to hear you all are much closer to us now! I'm excited to come check you out! I haven't received any specials this time! Wondering if any deals I've missed. Hubby & I usually come stock up when it's buy 1 get 1/2 off the 2nd bottle ... I haven't received anything through e-mail in about a month or so... Can you lmk please ? Thank you!! Hey guys, I've been trying to reach a live person with the phone number listed to place a fairly large order & Ive also used e-mail & have gotten no response ... Can someone let me know if there's another number that I can call? I'd greatly appreciate it ..

By far the best eCig shop I've found in the city…read more First of all, I should tell you about the people: These eCigs aren't all that complicated, but when you don't have a clue at what your looking at, the options and terminology can get a bit overwhelming. This is where the folks at Hot Vapes shine -- they are awesome. Unlike other shops I'd been to, everyone here was amazingly helpful, patient, and didn't make me feel like an idiot because I didn't have a graduate degree in electrical engineering. They walked me through all the options, from the basic kits on up to the advanced stuff. They explained the differences and didn't try to "up-sell" me to the expensive equipment -- instead, they helped me find the device that fit me best. Next, there's the equipment: They have most everything you'd want -- from super basic stuff, to the the advanced, and everything in between. I ended up falling somewhere in the middle and picked up an iTaste SVD ... It's easy to use, lets you customize power settings to adjust the vapor levels and taste, and is really durable. It also holds a couple different types of rechargeable batteries -- I use a large one for when I'm at work which lasts a day or two between charges, and a smaller one when I'm heading out for the night and want something a bit more discreet. Finally, there's the "Juice" or eLiquid: THEY HAVE THEIR OWN LAB! They have somewhere in the neighborhood of 100 different flavors to choose from, a tasting station where you can try them all, and are great at helping you find something you'll like. They make everything to order, so you may have to wait 5-10 minutes, but it's well worth the wait. You can also ask them to "customize" the flavors a bit if you want. For people trying to find a replacement for a "real" cigarette, they have the only liquid I've found that actually gives you the taste of an actual cigarette -- not just a tobacco leaf flavor, but something that comes amazingly close to the burning paper and tobacco taste you'd get from the real deal. It's called... get this: ILLUSION. So, on to the con: They have a sign, but it's on the inside and only visible if you're looking through their front window. On my first attempt to find them, I gave up. On my second attempt, I passed them twice despite my GPS telling me when I'd arrived. Guys! Get a sign on the OUTSIDE of the building. *** Update *** - No more cons! They have a sign! Bottom line: Great people, amazing selection of flavors, good selection of eCigs and equipment. They're my official go-to and the best shop in the city.