The owner Khan has completely gone above and beyond for my situation…read more They waited for me when I called to let them know I was down the street sitting in traffic but was trying to make it before closing time at midnight. I tried to assemble the products and I was having a hard time getting it to work. The owners son was so nice and went out of his way to help us in the parking lot even though the store was closed. Unfortunately, stuff happens and the tank wound up being faulty. After a few days of minimal communication because of my job, Khan did everything he could to reach out to me and rectified the situation. I will definitely go out of my way to purchase from this shop again. Thank you so much!

They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

Hi guys!!! I've yet to come to the new place! It's about…read morethat time! Soooo nice to hear you all are much closer to us now! I'm excited to come check you out! I haven't received any specials this time! Wondering if any deals I've missed. Hubby & I usually come stock up when it's buy 1 get 1/2 off the 2nd bottle ... I haven't received anything through e-mail in about a month or so... Can you lmk please ? Thank you!! Hey guys, I've been trying to reach a live person with the phone number listed to place a fairly large order & Ive also used e-mail & have gotten no response ... Can someone let me know if there's another number that I can call? I'd greatly appreciate it ..

By far the best eCig shop I've found in the city…read more First of all, I should tell you about the people: These eCigs aren't all that complicated, but when you don't have a clue at what your looking at, the options and terminology can get a bit overwhelming. This is where the folks at Hot Vapes shine -- they are awesome. Unlike other shops I'd been to, everyone here was amazingly helpful, patient, and didn't make me feel like an idiot because I didn't have a graduate degree in electrical engineering. They walked me through all the options, from the basic kits on up to the advanced stuff. They explained the differences and didn't try to "up-sell" me to the expensive equipment -- instead, they helped me find the device that fit me best. Next, there's the equipment: They have most everything you'd want -- from super basic stuff, to the the advanced, and everything in between. I ended up falling somewhere in the middle and picked up an iTaste SVD ... It's easy to use, lets you customize power settings to adjust the vapor levels and taste, and is really durable. It also holds a couple different types of rechargeable batteries -- I use a large one for when I'm at work which lasts a day or two between charges, and a smaller one when I'm heading out for the night and want something a bit more discreet. Finally, there's the "Juice" or eLiquid: THEY HAVE THEIR OWN LAB! They have somewhere in the neighborhood of 100 different flavors to choose from, a tasting station where you can try them all, and are great at helping you find something you'll like. They make everything to order, so you may have to wait 5-10 minutes, but it's well worth the wait. You can also ask them to "customize" the flavors a bit if you want. For people trying to find a replacement for a "real" cigarette, they have the only liquid I've found that actually gives you the taste of an actual cigarette -- not just a tobacco leaf flavor, but something that comes amazingly close to the burning paper and tobacco taste you'd get from the real deal. It's called... get this: ILLUSION. So, on to the con: They have a sign, but it's on the inside and only visible if you're looking through their front window. On my first attempt to find them, I gave up. On my second attempt, I passed them twice despite my GPS telling me when I'd arrived. Guys! Get a sign on the OUTSIDE of the building. *** Update *** - No more cons! They have a sign! Bottom line: Great people, amazing selection of flavors, good selection of eCigs and equipment. They're my official go-to and the best shop in the city.

Super sleek shop!…read more Lots of juice. The owner is super nice. Talkative and friendly. There is tasting at this location. The juices are decently priced. The interior of the store is really sharp for someone only being open for 3 or 4 months! They have a high inventory which is impressive again for a new shop. Usually you go to stores and they sell out of the 1 or 2 mods or tanks but this guy has quite a few of each. Always impressive for a new shop. They also use the FiveStars app for rewards. Stop in! The owner is chatty and will definitely be helpful if you're new to the vape industry.

With so many vape shops in the area, it was nice to find this one. The store was very clean and…read moremodern. Knowledgeable staff, solid variety and the customer service was way above average. Highly recommended.

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Sammy & the employees here are super helpful! The store is always clean & stocked with tons of…read moreproducts! Customer service is top of the line & they always have deals!!!!!

We were finishing an adopt-a-highway event when the owner stopped out to hand us a bag of cold…read morebottles of water. It's this type of kindness and community support that make Lombard great! I highly recommend stopping in. Good businesses deserve our support!

This is the best selection and service and value you will ever get! I love this store and the owner…read moreis so nice. If he doesn't have it, he will get it for you asap. 100% recommended!

Amazing place! Guys are always so welcoming and nice. I have been coming here for about 6 years now…read moreand it is the best place from Rockford to Chicago!

Excellent customer service, they always have what I need at great prices!! Wide selection of salt…read morenic to satisfy the cravings. They know how to take care of their customers, and that keeps me coming back. Try them out, you will not be disappointed!!

We come all the way from Plainfield to him because he has great customer service and wonderful…read moreprices. He'll beat anybody's price. Go check them out.!!

available on Sunday very helpful and knowledgeable of products check them out prices are great!!!read more

Came in for some CBD oil. Good value, variety, and knowledgeable staff. Staff was able to walk us…read morethrough the different oils, and even edible options for CDB. They had a variety of vape pens and vape juices. I didn't see any hooka, cigarette, or similar tobacco products. I'm not interested in those, so I wasn't seeking them out. Parking can be a bit limited since it is just street parking so heads up.

Love this Place!!! Come here all the time. Everyone I have told of this place feel the same!!…read moreThe owner Dean is Great. Always nice to see him. He knows his stuff!! I have been to may Vape Shops and this By Far is The Best!!!!