The best and most variety out of any tobacco shop I've ever been in, staff was the best service…read moreI've ever received. Reccomend highly to anyone out there looking for quality tobacco products at the best price, you can't beat it! Love this place. -Alec h

Decent, clean store, friendly people! Good selection of tobacco products and accessories. Prices…read moreare also excellent.

What a way to start the morning!! With a laid-back, cool, take-it easy, Gen something-er named Vu…read more I came in with a 40-year old beautiful silver Colibri lighter that needed butane to be refilled and Vu said that to the best of of his knowledge, the ignition/flint was stripped. I believe him. He took the time to help me and served other customers who were quickie in-and-outers while helping me. I wished that I had cash money for a tip, so instead I grabbed a free cool water from the cooler and pack of free matches from Vu. Great experience! I shall return.

Great store, Has good product and Amazing customer care/service. Would recommend to anybody who…read morelives near by and needs smoke products.10/10!!

Great selection of Kratom hydroxy wonderful help from pain traveling for business. Great people…read morecome check it out.

I use to buy all my vape supplies from this store as well, until they sold me a faulty vape and…read morerefused to replace it. On July 3, 2025 I purchased a vape here, and then went out of town for the weekend for the holiday. When I opened the vape, it had no taste except a burnt taste. I could not even use it, because it tasted so horrible. When I returned on Monday, I went back to the store, and the manager was not there. I explained to the associate that was there what happened, and he called the manager/owner to review with him. I requested only to exchange the vape with the exact same brand and flavor, and did not request any money back, and showed him that the vape was still on 100% indicating I had not used it. The associate tells me "No we cannot exchange that, but I can sell you another one". I explained to him that I was in there every week/every other week, and was a loyal regular customer. He still told me no he would not exchange it for a working vape. I then told him I will not buy a new one, and that they should have a sign posted to inform customers that there are no refunds/exchanges even if the item is broken upon purchase, and that they will now lose a loyal weekly customer. The associate just shrugged his shoulders, and walked away. I walked out, and told him I would never return and I have not. If you purchase from this store, and they sell you broken items, there is no customer service at that point. Sure they are really nice when your actively buying things, but there is no accountability when they sell you broken products. Enter at your own risk with this place.

Absolutely the best prices in the area. Shop owner is very polite. He carries almost every brand,…read moreand if you return every week, he'll make special orders just for you. Highly recommend it if you need a regular place to buy cigs or cigars.

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

I spied this next door to Katy's and had to stop in, what with the price of a carton of smokes in…read morethe city going for $85.00 and all. I'm always hoping to find a bargain to fuel my addiction, and I was not disappointed. Seemed to be a family run place with all the usual smokers accouterments. Camels were $35 a carton, but Parliments were on sale for a cool $27.00, so I snagged 3 cartons for $84.05. My one quibble is that the prices posted do NOT include taxes as is common in cigarette shops, so the bill was a bit higher than I expected. Still, for the price of one carton in the city, I got three out here. Now that I've found Katy's Noodles next door, this place will become part of my regular sin runs to avoid Cook County Taxes. With all the money I'm saving on cigarettes, I can eat like a queen at Katy's and not feel guilty about eating out!

This place is way too overpriced for tobacco products. Its a nice place to get lottery tickets but…read morethats about it.

Sammy & the employees here are super helpful! The store is always clean & stocked with tons of…read moreproducts! Customer service is top of the line & they always have deals!!!!!

We were finishing an adopt-a-highway event when the owner stopped out to hand us a bag of cold…read morebottles of water. It's this type of kindness and community support that make Lombard great! I highly recommend stopping in. Good businesses deserve our support!

Abhi, the sales associate was incredibly kind and gave me a discount on top of the discount since I…read moregot a few things from him. You get what you pay, for but for the things I bought, the quality was good within that price range, and the customer service was wonderful. I would definitely give this store my business again should I be in the area! Thank you!

Has a wider selection of CBD than most shops, and the shopkeeper when I went in added CBD honey…read moresticks to my purchase at no extra cost.

Love this place! Shop has a great selection and good quality glass. Very clean and organized…read moreplace... owner is so friendly! wouldnt go anywhere else :)

Great shop. Great owner. I've been to this shop many times in the past, and the owner and staff are…read morealways friendly and willing to help.

We've been coming here for many years. We absolutely love the large selection of cigars that they…read morehave. Love coming here on Sundays. Salah has always been an extremely polite and knowledgeable person on the cigars. He keeps the place clean and is a joy to talk to. He's an asset to the company. We have been to the other two locations and find this one to be the best. Thank you keep up the great work.

Top tier shop I recommend anyone that's looking for a great cigar with a great experience at a top…read morenotch lounge to check this place. Come see Mike