Nick the owner is the best...And ...Dawn 1 & Dawn 2 are awesome..they' re all ..like familyread more

I called this company this afternoon and was greeted by a very…read moreunprofessional and sarcastic woman. I inquired of them holding many pall mall cigarette cartons for me to pick up and pay for tomorrow. She said the most they can hold is 4 and that they have to reserve a supply available for local regular customers as opposed to myself. I told her I'm from Des Plaines and other cigarette dealers had no problem in filling and holding regular large orders for me to pick up despite where I am from. She also hurried me off the phone saying she was very busy and would not give me a cost total for the 4 cartons. She said goodbye while I was still talking and hung up on me! I called back later and spoke to a man I believe was the owner. He was very unreceptive toward holding the 4 cartons for me saying he would sell them to other people who came in before me. I told him I would be there between 12 and 1 PM tomorrow which he implied would be too late to hold them. I cannot believe the antagonism I received from both people I spoke to who, for some reason, acted non receptive in my doing business with them just because I am not local or a regular customer. They did not realize that if I make large orders with them on a regular basis would be good business for them economically. Such coldness and unprofessionalism I will not tolerate.

Always friendly service. Great selection. Competitive prices. A+++++++++++++. Not sure what…read moremore I can say, but Yelp is demanding 85 chars.

don't buy a vape out of there it will be burnt and they won't give u a new one just pathetic no…read morewonder it's next to bullshit

So sad to see them closed. Friendliest staff and phenomenal selection. Wish you all the best. Get…read moreback to it soon!

Everyone who works there is great, every single one of them. I've come in the morning, mid day, and…read morenight, and have never had a bad experience. The brown haired lady who works at night is my personal favorite though.

This was a convenient drive-thru, but now she is not friendly, does not know her products and it…read moreseems she is open when she feels like it! The prices have gone up everywhere and hers are about average for retail.

The man who sits in there will not open the window. This has happened 9 times in the last 3…read moremonths. I don't get it. You can clearly see him but he doesn't Joe. The window. The neon sign says open and the business hours are posted (they should be open). I won't be going here anymore.

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

Great prices nice friendly people and a good selection of Tobacco products. I go out of my way to…read morecome here and we can't forget they also sell Lotto tickets candy and soda pop.

This establishment has a variety of tobacco products and their prices the best. All of their…read moretobacco bags are priced at a very fair price and they offer specials on all of their cigars. I was very satisfied when I went their to pick up a bag of tobacco and a box of cheap cigars. Their customer service is great, they are very friendly people. They have a nice size humidor which contains an abundance of great cigars at a very fair price. I will definitely shop there again.