Great selection of Kratom hydroxy wonderful help from pain traveling for business. Great people…read morecome check it out.

I use to buy all my vape supplies from this store as well, until they sold me a faulty vape and…read morerefused to replace it. On July 3, 2025 I purchased a vape here, and then went out of town for the weekend for the holiday. When I opened the vape, it had no taste except a burnt taste. I could not even use it, because it tasted so horrible. When I returned on Monday, I went back to the store, and the manager was not there. I explained to the associate that was there what happened, and he called the manager/owner to review with him. I requested only to exchange the vape with the exact same brand and flavor, and did not request any money back, and showed him that the vape was still on 100% indicating I had not used it. The associate tells me "No we cannot exchange that, but I can sell you another one". I explained to him that I was in there every week/every other week, and was a loyal regular customer. He still told me no he would not exchange it for a working vape. I then told him I will not buy a new one, and that they should have a sign posted to inform customers that there are no refunds/exchanges even if the item is broken upon purchase, and that they will now lose a loyal weekly customer. The associate just shrugged his shoulders, and walked away. I walked out, and told him I would never return and I have not. If you purchase from this store, and they sell you broken items, there is no customer service at that point. Sure they are really nice when your actively buying things, but there is no accountability when they sell you broken products. Enter at your own risk with this place.

We come all the way from Plainfield to him because he has great customer service and wonderful…read moreprices. He'll beat anybody's price. Go check them out.!!

available on Sunday very helpful and knowledgeable of products check them out prices are great!!!read more

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Sammy & the employees here are super helpful! The store is always clean & stocked with tons of…read moreproducts! Customer service is top of the line & they always have deals!!!!!

We were finishing an adopt-a-highway event when the owner stopped out to hand us a bag of cold…read morebottles of water. It's this type of kindness and community support that make Lombard great! I highly recommend stopping in. Good businesses deserve our support!

The best and most variety out of any tobacco shop I've ever been in, staff was the best service…read moreI've ever received. Reccomend highly to anyone out there looking for quality tobacco products at the best price, you can't beat it! Love this place. -Alec h

Decent, clean store, friendly people! Good selection of tobacco products and accessories. Prices…read moreare also excellent.

Best customer service with these guys here. Bought a lookah and had issues with it. Took it in and…read morepretty much gave me a bunch of option that'll they'll do to fix the situation. I would recommend everyone to them and they'll take care of you. Thank you again zeevapor!

absolutely horrible customer service. paid full price for products that never came and forget about…read moresending an email, talking to a "bot" on the site that claims they'll reach out and never do. if you pay online say goodbye to your money smh

Has a wider selection of CBD than most shops, and the shopkeeper when I went in added CBD honey…read moresticks to my purchase at no extra cost.

I have been coming here for about 2 years now and all I have to say is nothing but positivity. you…read morewalk in and instantly they treat you with respect and take your requests serious, there products are very good never disappoint. if you're looking to shop for the freshest Carts or blunts they got it all. all in all this is the best smoke shop I've been to hands down and they can expect me to keep coming back in the future.

Been twice now per a recommendation. Store is clean and staff is friendly and helpful. Parking is a…read morelittle crazy as it is a really busy strip mall with a Trader Joe's there. I was in and out fast which I appreciate. They have a large selection of vaping things and juices at what I feel fair prices

I had a great experience. Super kind person and the interior was very clean. Had what I needed…read moreafter searching 4 other stores.

Came in for some CBD oil. Good value, variety, and knowledgeable staff. Staff was able to walk us…read morethrough the different oils, and even edible options for CDB. They had a variety of vape pens and vape juices. I didn't see any hooka, cigarette, or similar tobacco products. I'm not interested in those, so I wasn't seeking them out. Parking can be a bit limited since it is just street parking so heads up.

Love this Place!!! Come here all the time. Everyone I have told of this place feel the same!!…read moreThe owner Dean is Great. Always nice to see him. He knows his stuff!! I have been to may Vape Shops and this By Far is The Best!!!!

Super sleek shop!…read more Lots of juice. The owner is super nice. Talkative and friendly. There is tasting at this location. The juices are decently priced. The interior of the store is really sharp for someone only being open for 3 or 4 months! They have a high inventory which is impressive again for a new shop. Usually you go to stores and they sell out of the 1 or 2 mods or tanks but this guy has quite a few of each. Always impressive for a new shop. They also use the FiveStars app for rewards. Stop in! The owner is chatty and will definitely be helpful if you're new to the vape industry.

With so many vape shops in the area, it was nice to find this one. The store was very clean and…read moremodern. Knowledgeable staff, solid variety and the customer service was way above average. Highly recommended.