Edit : I made an awesome review just 29 days ago. I've been going to them since they first arrived. I loved their attitude, I loved their prices and they were always happy to help. I was extremely faithful. I never tried to get a better deal anywhere else. I'd drive out of my way for them specifically. When I wrote that review I decided it was time to show support to a place I've given all my money to. This week Monday I had came in and purchased my normal spearmint 5500 posh. It was the last one since it's a popular flavor. I bought it and went back to work. When I went to open the package and place it on the charger, the light blew out and it would not work whatsoever. I work 8-10pm so I didn't have any time to go back. When I went in 2 days later, the kid that sold it to me & the owner were both there. I had explained what happened. They've seen me there every week. Once I explained the issue he had completely "forgotten" I was an extreme regular here. The owner proceeds to ask the kid who sold it to me if I was there, the kid replied in a different language & the owner had blamed wholesale. He then proceeded to show me the "no refund or exchange" sign right above the posh. I've been there every week and look up every single time and not once was that there until this week. Which only leads me to believe he KNEW they were having issues with the batches and didn't want to find a way to fix it for his customers. He fed me nothing but BS & told me there was nothing he can do. They took the broken posh from me, opened it up & threw it away and then told me to buy another one. As a frequent, regular customer who was there 4-5x a month I was dumbfounded. The amount of time, money & faithfulness I have served this business backfired. The first time I've ever complained and he acted like he never knew me when every single person in that place has flirted with me every single time I've gone in. Anyway, I left and found a better place to give my business to "MAG VAPE & SMOKE" on Algonquin & Busse in the plaza in front of Jamesons. He runs better deals on posh than this place. Check them out! (: read more

Very friendly staff. Went in there today and the gentleman serving me had a great attitude. And this was my second time back. You just can't find friendly service like this anymore. read more

River Smoke Shop - Posh+ - Tobacco Shops Near Me - Des Plaines, Illinois

10/10 - This is a great location that is very conveniently placed around the Des Plain / Niles area. I typically end up frequenting several locations because of the nature of some of the consulting business that I do and I come across many Vape shops. Rarely are they as well mannered, take into account all of the Covid precautions, and have a great staff and knowledgeable experts behind the scenes as well as good customer service. I will utilize some of the text I had from before because just has one other location, I too have come back several times now and they have a pretty great selection of Vape and glass and disposables with every single variety! As I mentioned, I am more personally into the glass aspects and marbles and pendants and things of that nature but they have a great selection for everybody for whatever you're looking for; with quite a number of SKUs lol. You will be surprised by how much they have for pods and disposables and everything; again I say quite the variety. Great shop for what is around the area. Will be back for sure. Also wanted to thank the owner for making sure to follow up on a great purchase that I was able to make. I have been checking out several different locations and I just wanted to mention to them specifically as well how they had a great deal and they were able to take care of me so I know that I will be coming back. I hope you have a wonderful opportunity because this is a great shop with excellent customer service and a great staff and they always have your products and accessories available including vape coil's to nicotine juice to products and etc. read more

Super friendly staff members, has a lot of deals time to time. The Every weekend they post deals on their snapchat story, the shop is nice and has everything you need for a good price and doesn't overprice their products like other shops do. read more

Affordable, friendly, and helpful service! After going to the same vape store for years I will now be switching to River! They always have great deals and they keep their Snapchat updated with the deals of the day. They are also very flexible and willing to work with you to figure out what would be best for you. It is nice to walk into a store and see a kind smiling face. Love the energy of this place, the people that work here and the amazing deals ! read more

Very friendly gentleman. With reasonable prices. Needs more product to fill in the place. Went in there sunday. And still had a great attitude. And this was my second time back. You just can't find friendly service like this anymore. This is a must place to stop when in the area. Come witness the experience at river smoke shop. read more

I bought a vape and went back in because it tasted burnt then he continued to hit my vape and said it just how the flavor is and then gave me back my vape after hitting it I am refuse service read more