I'll start with what I liked. The whole place was beautiful, the rooms and lobby are beautifully appointed. Even the bathroom is elegant and comfortable. The bed is AMAZINGLY comfy and the doormen and desk clerks are very friendly. Now onto my problems. When I was checked in and given my room key, the guest who was supposed to check out that day was still in the room. I got there to find all his stuff there and the room obviously not cleaned yet. I went down to the desk, and they were as surprised as I was of course and asked me to wait around for an hour or two as nothing else was available. I had to go to a rehearsal, as I was in town to perform, and had to leave my baggage at the desk after digging out my music and supplies for rehearsal. This made me feel considerably less than secure in this hotel, for my self and belongings, if they weren't even sure which rooms were occupied when they assigned rooms and checked in guests. Absolutely NO effort was made to make an apology, an apology I would have expected from any respectable hotel, even one of much lower quality. One morning we woke up to find the toilet had started flooding in the night and found an inch of water in the bathroom and the carpet outside it soaked. I had to bring my supplies and do my hair, teeth and other morning rituals to keep clean once I got to my job. The wifi was slow to nonexistent. I was planning on doing research for one of my college courses that week in between rehearsals and office work, but the internet allowed me to do none. Even facebook or email could not be pulled up with the wifi. I will preface the next section by saying I was staying there as part of a discounted group rate through my university, allowing me to stay in Boston over a break for my rehearsals and performances, so I expected to have some amenities and luxuries gone. But this was completely bare bones. There were no glasses anywhere, not even in the bathroom, and I had to call the desk to get 2 water glasses which were taken and not replaced when the room was cleaned the next day. Even the directories that explained TV channels and phone use and had useful phone numbers were removed between the time the previous guest checked out and I came in. The bathrobes were removed from the closet, and there was not even pen and paper to be found on the desk, something EVERY hotel has for its guests. Would I stay there again? Probably not, I would have to have a really good assurance that the next stay would be worthwhile, because this one certainly was not worth the money and effort. read more

This hotel is the best! This hotel has two restaurants attached to it, both of them are really good. After you get to your room about 20 minutes after they call and see how you are doing, I think that makes the guests feel more comfy. The front desk employees are very helpful and friendly! The beds and pillows are more than comfortable. In the hotel room there is a TV, mini fridge, and a safe. As well as a Google tablet to find out about attractions, restaurants, hotel info, house keeping, boarding passes, transportation, maps, and directions. Next time I come to Boston I am most definitely going to try and stay here for as long as possible. read more

Great hotel - great staff, super clean, big rooms, comfy beds...and walking distance to Fenway Park and transportation.

Great classic Boston hotel. Hate going to big chains and avoid it at all costs when we can. Hotel was very clean and very professional. Room service was great, as was breakfast in bed.....valet parking was worth the $50 as they were on point and very friendly. Highly recommend as the stay spot in Boston read more

Stylish hotel with lovely rooms and great staff! Wonderful restaurants too! Great location in Kenmore Square with easy access to public transportation. Very accommodating valet staff. I would stay here again. Liz L. read more

Stayed overnight with my family but I can definitely say that I didn't want to leave. Everyone was so friendly and warm and the rooms are big, very spacious and clean. We needed someone to driver us around since we were new to the place and the hotel offered the services of their hotel driver who was very nice and patient with us. A must stay!!!!!!! read more

Adding this gem to one of my favorite all-time hotels. It was in a phenomenal location in Boston. We were not in the middle of all the touristy stuff but we could walk easily to Fenway, Boston university, some downtown shopping and an array of great restaurants. The train was next-door to the hotel. There was also station across the street. Boston has an incredibly easy train system to use. The staff at the hotel were so professional, accommodating and classy. The hotel was clean and beautiful and decorated simply but very very modern. Our room was incredible... the set up made sense, the bed was so comfortable and it was just a wonderful experience... The cost per night was actually better than most hotels in Boston which was surprising because it looked like it would be very expensive. The Valets outside would do just about anything you asked them to do... They offered to do things for us all the time! There is a restaurant attached to the hotel which was lovely but honestly throughout the city in the area are a tremendous amount of eateries. read more

I've never been made to feel more welcome or appreciated as a guest. Keith is a rockstar and made my experience exceptional. The hotel is lovely and the rooms spacious and well appointed. read more

What a find. Across the street from Fenway. Walkability to Newbury shopping and Boston Commons and no shortage of app based rides to various n'hoods and eateries. On the green line. Staff is well-trained, friendly & attentive. Standout staffers were Juana and Keith at the front desk. The bellmen at the door were always smiling and willing to be of assistance. Our room was fresh and in the new wing. An in room fridge but you'll have to ask housekeeping for an extra robe, blanket, coffee maker or ice bucket. Very comfy beds. The hotel lobby is roomy with various gathering areas in a modern setting. Elevators and stairs. Umbrellas are available. read more

This hotel is extremely nice. The staff is very friendly and it is centrally located for many activities. I highly recommend staying here and look forward to coming back. read more

I am really surprised that there are positive reviews of this hotel. Outside of the rooms being the equivalent of a generic airport hotel, the service is horrendous. All the room service is operated by the restaurant, Eastern Standard. I ordered a bowl of oatmeal and coffee an hour ago and it has yet to arrive. Room service said it would be very quick because of how simple the order is. What I don't understand is if as an expensive hotel, you rely 100% on an independent restaurant for any food and beverage , why wouldn't you at least have coffee in the lobby for your guests? It's the smallest amenity you can offer and would go a long way. Also, no mini bars and very hard to get any water in the room. I would never stay here again, you can stay at much better hotels in Boston for this price point. read more

The hospitality went beyond my expectations. Excellent service from all staff - door, housekeeping, room service. The Concierge Nicholas solved our change of travel plans and accommodated us in an excellent manner. Friendly professional service at its best. Looking forward to staying again for my daughter's graduation. read more

This hotel is in a great location, next to Fenway, allowing us to easily walk to different places in the Back Bay. Our room was clean and modern, but we had trouble sleeping with some loud guests and weird rumbling noises. The gym could definitely use a makeover (just a couple treadmills and dumbbells). Overall it's okay for a quick overnight stay, but probably wouldn't work for longer. read more

There are so many expensive hotels in Boston. This one is actually worth it. I have converted business associates who were Ritz loyalists for years. You are only slightly out of the way here, but if you have ten minutes and can read a T map you can be downtown. read more

I checked into the Hotel Commonwealth late at night. The hotel had been given notice 8 months ago that I would need to have completely synthetic bedding in the room, because I am allergic to feather and down, etc. I had also called and spoken to the General Manager a few days before arriving. He promised me that all my requirements would be addressed. When I checked into the room late that night, I was shocked to find that the pillows and bedding were not synthetic, but feather filled. I called down to the front desk, and they told me that even he mattress was feather filled. I was shocked and left the room immediately. I had life threatening asthma as a child, caused by feather pillows. As a medical person I am absolutely appalled that the hotel could neglect something this serious. When I went back to the front desk, they offered to change out the room that was now filled with feather and allergens. I refused to stay in that room. The manager at the front desk was smirking. Apparently, the fact that something like this was cause for amusement. I left for a 5 star hotel after making a few calls. When I called a few days later to speak to the person that I had booked the hotel room through, she was also smirking on the telephone. Apparently, it was a big joke that they had messed up in such a big way. I called the General Manager. He insulted my intelligence by insisting that the room had indeed had synthetic bedding in it. I know the difference between synthetic and feather filled bedding. I found his attitude extremely dishonest. For those of you that do not know, feather filled bedding contains dust mite which is an allergen. It is the filthiest type of bedding that one can use, especially in a hotel setting where many people use it. For people giving this hotel 5 stars, I do wonder what types of hotels they normally stay at. Staying at a hotel is an experience. This hotel was old and dated, besides the awful service that I experienced. I hardly think they would deserve 5 objective stars. read more

I really love this hotel. The rooms are large, the service is great and I just love the little things such as being greeted properly, such as "Welcome back, Ms. ____". This hotel is within walking distance to Fenway Park, Newberry Street and the subway is just a few doors down. Also, go to Jeans Therapy. They are so helpful and know how to pick jeans that look good on you!!! Each time I'm in Boston, I always stay at this hotel. Only one small thing, try not to get a room above the night club. The noise can keep you up at night. read more

I recently stayed here with my wife to celebrate our anniversary. This place is incredible. When Carli, at the front desk found out it was our anniversary, she upgraded us to a nicer room and had wine and choclates waiting, along with a nice note about our anniversary. I have stayed in many nice hotels (Ritz, Four Seasons, etc.) but this has the most personable service of any of them. It is also attached to two excellent restaurants, Island Creek Oyster Bar and the Hawthorne, also with stellar service. Can't say enough good things about the Commonwealth- we will definitely be back. read more

My husband and I stayed there for one night, and as soon as we arrived, the hotel staff was there to make you feel like a welcomed guest! From the valet staff, to the concierge! The room was immaculate and the hotel in general was beautiful. I highly recommend this hotel if you're looking for a place to stay in the Boston Area. Even when Checking out, the staff was very accommodating and friendly! Great customer service! Steps away from Fenway Park, tons of shopping in the area. I can't wait to stay there again! Highly Recommend!! read more

Gorgeous hotel. Very clean. Nice staff. Right across the bridge from Fenway. I would stay there again.

Thank you Commonwealth! Showed up with a reservation that could not be found and you made two rooms happen when it was not easy. Thanks for the cheerful help! read more

Beautiful place , awesome mattresses awesome water pressure , great staff! Recommend staying here, great restaurants right next door (also a liquor store :) ) enjoy ! read more

This was an expensive, underperforming hotel. Dated furnishings. No early morning dining options (0700). Fitness facility is minimal. During my stay there was no hot water. This is more like an eastern european/Soviet era "luxury" hotel. Management response was "this was unforeseen"... At 400 USD/night, they should foresee the need to have hot water. read more

Very nice hotel with excellent service. Walking distance to Boston University and Fenway. The hotel bar, Hawthorne, is a nice place to relax after a long day. The doormen are wonderful and always willing to hail a cab or offer directions. Rooms in the hotel are nice, a 1/2 step up from Marriott overall. The bathrooms were definitely very nice. read more

The best hotel experience I've ever had! Our stay felt very accommodating and personal from beginning to end as my boyfriend and I stayed for one night for a concert next door at Fenway Park. From check- in to check-out, we were provided with A+ service from the assistant Manager, AJ, and the rest of the staff. As we entered our room, we were immediately taken back by our window view looking directly at the CITGO sign that overlooks Fenway Park. Being local residents of the Boston area, our view still made us seem like tourists overlooking a historic landmark as if we were in another city. The hotel is directly connected to the restaurant Eastern Standard which had great service, drink options, and awesome appetizers which filled us up before heading into the concert. One of the best things about Hotel Commonwealth is its location, which is less than a five minute walk to Fenway Park. I cannot say enough about this hotel, it's staff, the cleanliness of the room itself, the location, and the great experience that we all had. We will definitely be returning. read more

Hotel Commonwealth - The most amazing view! - Hotels Near Me - Boston, Massachusetts

From the warm wet towel presented to me at check-in to the pristine room with king-size bed, my experience with Hotel Commonwealth was absolutely perfect. And at $189/night via Expedia, it is a great deal in Boston. I will definitely try to stay there again. read more

An extraordinary hotel. If you are going to be in Boston and want to stay in a beautiful environment with a home-like quality that is also a classy business hotel, look no further. We have stayed at the HC many times since it opened (around late 2003) and it is fantastic. From the gorgeous fresh-cut flowers in the lobby, to the elegant rooms (get a room overlooking Kenmore Square), to the lush bathrobes, the HC is a winner. It's right around the corner from Fenway Park (our city shrine) and so makes it a perfect place to stay if you are going to a ballgame. The rooms are nicely appointed and the suites are large, with a beautiful curtain to separate the living area from the bedroom if one of you wants to sleep earlier than the other. I like the food of the Eastern Standard (street-level hotel restaurant), which is the kitchen for room service in the hotel. Nothing too upscale, just good basic food done well, which so many eateries fail to figure out. You will remember your time at HC and will return. It can be found in the magazine "Small Luxury Hotels of the World", which also has a website. read more

Comfortable bed, free upgrade to to a junior suite, lemon water in the lobby, helpful friendly staff, beautiful fancy hotel. Close to Newbury street, Fenway park. About $25 cab ride from the airport. Highly recommend. read more

Got to Boston super grumpy and tired after a horrendous AA flight. Checked into another hotel far away from where I wanted to be (Berklee), which I had reserved through expedia and therefore couldn't change (grrrr! don't get me started), so I was even grumpier when I started looking around for a hotel in Back Bay I could move to. But by luck and thanks to Yelp, I found the Commonwealth and they made everything better. Excellent location; friendly, helpful and knowledgeable staff, really comfortable and pretty room, easy reservation and check in process, and across the street from coffee and books! I got the room for $220 including Boston's exorbitant various hotel taxes, which is about $100 cheaper than similar hotels. I lost my grump-on! read more

The thing that made my stay at this hotel most amazing was the two restaurants that it is connected to, Eastern Standard and Island Creek Oyster Bar. These restaurants are definitely hot-spots in the area. They have amazing foods, and unique drinks. The oyster bar was particularly special and gave me a big taste of Boston! I recommend this hotel AND these restaurants! The service at the hotel was excellent- nothing to complain about! Great place to stay if you are in town for a Sox game. read more

Great hotel. Would have gotten 5 stars, but the room service breakfast was terrible. Go out to eat.

This is a great hotel, it has everything. Location: Kenmore Square, short walk to Fenway. Staff: As helpful and friendly as you're going to find in the industry. Rooms: Really nice, spacious, clean. Overall facilities are great. It has a really good cocktail bar in the basement, The Hawthorne, serious cocktail place, Eastern Standard is next door and attached, great restaurant, and Island Creek Oyster attached, too. Really hard to beat. read more

I have stayed here quite a few times when I'm in Boston. Great location. Lots of food options. Great staff. Very comfortable rooms with a clean modern decor. Great location if you're in town to see the Sox. Hard to find a knock on this hotel and would recommend to anyone when in the area. read more

This hotel was a very pleasant surprise! My boyfriend and I needed a last minute hotel in Boston for a few nights so I turned to Hotwire. This was a 4.5 star hotel on Hotwire and I am very please I got this place. We went to check in very early and they couldn't find my reservation because I had just booked late the night before so they said we could leave our stuff there and they would call me when the room was ready. We went out to explore and it was pouring rain so they gave us nice large Hotel Commonwealth umbrellas to use which we greatly appreciated! They did call me when the room was ready and we returned and checked in to a nice, clean room with a king sized bed. The hotel is very modern and chic and everything was very clean. I'm somewhat of a hotel germaphobe so I was extremely happy to see everything was clean. The front desk ladies were very nice and helpful and I loved that the valet guys were dressed like Red Sox players. We already had reservations for Island Creek Oyster Bar so we were thrilled when we saw it was downstairs. We had a fantastic dinner there and everything was delicious. Oysters, swordfish, salads, wine, biscuits, gnocchi, everything was just great. We went to Eastern Standard for dessert and I had really good creme brûlée and my boyfriend had caramel bread pudding (I think that's what it was). It was EXTREMELY sweet but good. We went back to Eastern Standard for breakfast before leaving the following day and that was great too. This is a good location. Next to the Kenmore T stop on the green line and we used a lot of Lyfts and they were all fairly inexpensive to get downtown. My only negative about this hotel is our room was located above an alley and each night I was awoken around 2-3am by the garbage trucks emptying the dumpsters. This noise lasted for about a half hour and it was hard to get back to bed. One night the fire alarm went off and we started to evacuate the hotel, but went back after an all clear and this wasn't really the hotel's fault. It was nice they gave us a little note in the morning explaining the situation. I would definitely recommend this place and would book it again the next time I'm in Boston. I would just ask for a different room. read more

We had our wedding at Hotel Commonwealth, and it could not have been more perfect. Bridget and her staff took care of every last detail. It was beautiful, the food was amazing, and the ballroom wing is so intimate. We felt pampered and totally stress free. read more

I wish I could comment on my experience at the Hotel Commonwealth, but unfortunately their customer service was so poor that I didn't even have a chance. I actually won a one night stay in the hotel after winning a raffle. We won the room as well as tickets to the Red Sox/Yankees game on Sunday July 12th. Needless to say, we were very excited about the gift. After I was informed that I won, I was told that the person that donated the room already paid and that I just needed to contact the hotel and switch the reservation over to my name, which I did. It was then that I realized that the hotel was booked for Sunday night, not Saturday night. I asked the person that informed me of the prize if it could be switched and she said to contact the hotel. I contacted the hotel on June 4th and was directed to the manager's voice mail. He called me back June 5th and I explained the situation. I figured there might be a charge on my end for switching to Saturday, but the manager I spoke with said "no problem, you're all set". Looking forward to my weekend in Boston, I arranged for a babysitter for my children and someone to stay with my dog. On July 11th, the day we were supposed to check in, I was told that the hotel made an error and overbooked so the room we were booked for was not available but luckily there was a suite available so they would upgrade us. We were a little concerned that the hotel overbooked but the solution to a suite was great and we were excited to go and said we were on our way, as check in time was 3pm and it was already after 3. A few minutes later, I receive a call saying that our reservation was for the next day. I said that I spoke with the manager who switched the reservation who said that it was all set. The man on the phone with reservations asked me who I spoke with, and I did not know his name. I was told that the hotel was overbooked and they did not have any rooms available for me. He told me if I could tell him who I spoke with, maybe he could do something. Really? So, do you have rooms available or not? If I know the manager's name, you have rooms available? Is that how it works? So, I'd already left for Boston, had paid for a babysitter for my kids, and a sitter for my dog, and this supposedly luxury hotel messed up my booking TWICE. To make matters worse, when I explained my situation that they'd basically left us stranded, he was completely unapologetic. I was offered absolutely no resolution. I ended up paying out of pocket for another hotel in Boston and took what I could just so I'd have a place to stay. The wonderful weekend I'd had planned was completely ruined by this hotel and I made sure to tell the man who donated it in the first place since my understanding is that he has a strong affiliation with the hotel and stays there often. He didn't seem very happy about the treatment either, and I'd be shocked if he stayed there after this. The Hotel Commonwealth may very well be a nice hotel, but I never had the chance to find out. Beautiful accommodations mean nothing if you have poor customer service and shoddy record keeping. read more

I had an enjoyable stay here. The staff was friendly, professional, and accommodating. The room was nice, clean-up and comfortable. The bed was comfortable and the towels were soft. The cutely folded towel arrangement was a nice touch. The water pressure was very strong! Nice massage from the shower. :-) read more

I have literally been here for about 30 minutes, or so, and I already can't get enough. I booked this hotel based on the reviews, not just by stars, but, by what people actually had to say about it. If you take a close look, many people rave about the customer service. I've had bad luck in the past when it comes to reviews vs reality, but, I must say, this by FAR exceeded my expectations. The staff is so unbelievably helpful and hospitable. Jeff at the front door, Lima (spelling? Leema? Sorry!) at the front desk, and the list goes on. Shortly after checking in, I received a call from the front desk following up on my stay. If I'm ever in Boston again, I will undoubtedly return to The Hotel Commonwealth. What a great place. read more

Spent 2 nights with my family while coming in to see the Red Sox win. We really enjoyed the hotel and great service. Had 2 separate reservation and they put us next to each other on the 3rd floor facing Commonwealth with good views. Location is perfect, close to Fenway and the Green Line T. Service was outstanding, although valet parking was pretty steep at $53/night, but could be going rate. The rooms are spacious, clean and extremely comfortable. Great restaurants around the hotel, with a Dunkin donuts down below. Street noise level was very low. We had a junior suite that had heavy curtains closing off the front room and never heard a thing. When we come back to Boston from LA we will definitely stay again! read more

Not sure how this is a 4.5 Star Hotel (according to Hotwire). The room was small and basically what you'd find at a Holiday Inn. Clean but very basic. The view was of the filthy roof of an adjacent building so...that was lovely to look at. They charged me a $25 "destination" fee which covered 2x bottles of water and coffee/pastry for breakfast. Really? Is this kind of nickle & diming really necessary? Also, think twice about bringing your car because parking is $60/night. Think you got a great deal on Hotwire? Think again. Take your Hotwire rate and add $25 + $60. Oh and THEN they authorize your card for $100 on-top of those charges for "incidentals." My reservation was about $100 on paper but by the time I got my room key, my credit card had been for $300. Will never return here and am very suspicious of the relationship between this hotel and Hotwire. It's like they post artificially low rates and then the hotel just gets you with all of their petty fees when you arrive. BUYER BEWARE! read more

While I do think that this hotel is lovely and the staff were very professional and welcoming I did feel that it was not really up to date or up par with most hotels of it's class. These days most provide some sort of in room coffee machine or at the very least coffee for hotel guests in the lobby, this did not. You would have to either order room service or leave the hotel to get it. When I arrived to check in the staff mentioned their mission to be a bit more green (which almost all hotels do now) and that if I chose not to have my room serviced during my two day stay I could receive Wi-fi for free which normally is around $20. Well I never have my room serviced especially when it's a short stay but always need wifi so when I got to the room, i connected and saw there was an option for free wifi and then super fast wifi. I chose the basic, no cost and it worked just fine. All the hotels that I have stayed at usually give a coupon for a drink or maybe even a movie, which is nice and appreciated. There was no true benefit at all. Ok, last thing because I think it's really important. The pillows! Nothing worse than a super soft pillow that when you put your head on it folds into your face, worst ever and literally had to take all four pillows to have something that was firm enough so I wouldn't wake with a stiff neck. Again, super nice hotel should have super nice pillows. Again, they need to step it up a bit! read more