I usually go to Hot Topic since they sell very popular brands from anime, music, etc. Although that they have vast varieties of items, they don't have everything in the store since their locations are usually smaller. You have to purchase from online if you want to look for specific items that you want to get. I think that they only sell items in-store that trend the most. They display shirts usually at the walls, but some don't align with what's at the rack. You have to ask the staff to see where they're at. The good news is that they usually run a 30% discount for something. Not sure what it is though, but they usually promote that everytime I go to one of their locations. read more

I've gone here a few times but the manager Marcos is incredibly unprofessional laughs and bullies customers provides awful service and is why I will not come back to this store I go to other hot topics now or order online due the experiences I've had there. read more

So first off. Serina, at the Great Mall location is amazing. went in looking for an item i had seen on TT. unfornatly, i was not the only person because i only found the item in one size. Serina helped me look at the area for more. we never found it, they took the time to look on the computer to see if any other stores in the area had the item. we sound some store, and they offered to call the store to ensure they had item in stock, but i opted to have them shipped to home instead. all in all, Serina was very helpful and provided multiple solutions for me to find and purchase the item i wanted. keep up the amazing work, and thank you. PS. it was the ACOTAR PJ's. read more

This location will always be a favorite of mine even though they aren't the largest around or have the greatest selection of items. The employees here are always friendly and willing to assist and will take the time to help you find specific items. I like to come here for Hot Topic exclusives but the clearance section is actually pretty decent considering that it's just one small area of the store. read more

Hot Topic - Clearance Section - Men's Clothing Near Me - Milpitas, California

I drove to this store because it had a shirt I wanted, but I wanted to try it on and see how it fits. I come to the store the service is good and they have the shirts, but it's so disappointing they didn't have a fitting room available. The whole reason I drove further was to be able to try the shirt on... I would've just ordered online if I knew I wasn't going to be able to see how it fits. I kind of eyeballed it and went with a size but I don't like the fit.. I'm probably going to end up returning it and don't want to take a chance on another size and end up returning it again. Kind of disappointing.. read more

First time customer, Do I want to come again? No, went in the store and I felt so uncomfortable, the employees in thar store were looking at us like if we were to steal something? One by the door and the lady staring at everything I was doing. It is very uncomfortable if the customer is trying to buy something and be constantly looked at ?? All I was trying to do was look for a hat but the lady kept on staring at me? I went to the piercing area and she kept on following me, it is very very rude!! read more

It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back read more

This Hot Topic has a really good Funko POP selection. I spent a long time browsing here because they had a 3 for $27 deal. I bought Rory from Doctor Who, Kurt Cobain from Nirvana and Diana Prince from Wonder Woman. I've been to a lot of Hot Topics, and I think this one has more variety of merchandise. They seem to have way more POP figures than other stores. read more

Overall great customer experience, the store was so incredibly organized and clean--perfect shopping conditions. Walked out with some cute tops that I had no intention of buying, but could not resist. read more

I've been to a lot of Hot Topics in my life but this one is the best I've been to, customer service-wise. Specifically, Serenity and Dean were extremely friendly and helpful in telling me about deals and helping to find what I was looking for. Great job, Hot Topic Milpitas. read more

What can I say I'm a fan of Hot Topic! My GF likes some of their shirts, and I love collecting Funko Pops. So we always make sure to stop into any Hot topic we run across to see what fun things we can find. Staff is helpful diggin for Pops, store is well stocked. I'm in the rewards program which earns me cash everytime I buy something. Also a great place to buy gifts for our nieces and nephews. Thanks Hot Topic! See ya again soon! read more

Do they really have to make the customers feel uncomfortable by standing/following you in every section of the store you walk to? I can't shop with workers staring into the aisle I'm trying to browse with my partner. It's super obvious because they just pop right into the aisle and not do anything. And by the way, I won't buy anything if you're going to keep staring thinking I'm some sort of shoplifter. LET CUSTOMERS SHOP AND LEAVE THEM TO BROWSE. Even after you buy stuff their workers will follow you thinking you're going to steal. They also don't ask if you need help or anything, so they already have an idea of who might steal. That's why you get the silent treatment, AND you get your very own personal worker that stares and follows you while you shop! Great customer service for their "luxury" hot topic items. read more

This place only has 11 reviews? Hopefully I'm writing a review for the right place. I spent a lot of time at the Great Mall this past Sunday, and I did most of my White Elephant shopping here. They got the goods! Oh yeah! Buy one item, get the second item half off. (the cheaper of the two) This place has a lot of cool stuff. You love Totoro the forest spirit! They have his merchandise! Oh yeah! Funko Pops? They got 'em! Nightmare Before Christmas merchandise? Yup. They got it. The employee's are the goth type, but are very nice people and they don't judge. I really enjoy this place and I'm glad it's close to my place. read more

Funny. When I was in high school, you wouldn't catch me dead in this place. Or maybe you would because I'd just die in here. But now I'm just here all the time. There's always some good promotion going on, their shirts are awesome, and they're a go-to place to feed your Funko pop cravings. Now, this is the Great Mall. Every review of every place here should have an extra star, because it's impossible to just keep any store tidy 24/7. That being said, I knew to come in on a Monday, and I stopped by right when the store opened because I knew it would be at its cleanest, and I needed something I knew would be gone quick. I came in looking for a specific Funko Pop that was also a Comic-Con exclusive that I knew Hot Topic would have. Fortunately, all the SDCC exclusives were arranged at the front desk quite clearly, and I was helped out pretty easily as the associate easily picked out what I wanted and let me choose based on box condition because you know how us collectors can get. As I stated earlier, there's always some sort of promo going on. I had a coupon good for $15 off a purchase of over $50, so I had to get the most out of my shopping. I ended up picking up a couple of HT's soft pop protectors as everything was buy one get one 30% off. I even asked for a recommendation as for which ones to get, and I got honest advice saying I should instead get the harder ones the store was currently sold out of. Day, I think her name was. Or Dae. We'll just call her Bae because I have to admit she was damn cute, and she was totally a chill person to converse with and just made my shopping experience that much better. She exemplified everything you can ever want from a good and helpful associate, so I have to show my appreciation there. Great Mall will never have the cleanest HT store, but I have to stay this staff is probably the most solid you'll ever deal with. I just wish IT would fix the registers because my main annoyance with every Hot Topic is I end up playing musical chairs with whatever register I line up at. They also need more room--it's one of the main reasons why Valley Fair's is more easily shoppable. It's really not out of the ordinary to bump bodies with other people shopping in the store. I'm rambling. But yeah, this Hot Topic is definitely a good one. read more

I was looking for something, and Hunter came up to me and was an absolute sweetheart, told me about all the deals that they were having that day will definitely come back because of them. read more

I love this store so much! It's awesome and always full of great things. The workers were lovely today as they explained their discounted prices and such to me, which included their special "bag". I was tempted to buy practically everything they had there but I somehow resisted temptation. All in all, everything was great. read more

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This review is long overdue. I love this HT location. I'm old AF but I shop here because I'm a nerd and I'm young at heart. They've always been very helpful with trying to resolve issues for me in the past when I've had my online orders screwed up or trying to do an exchange after I've misplaced my receipts. I've never had bad service here. Everyone here has always been super nice. I even made one kid try on a jacket that I was buying for my nephew and he happily obliged. Came in today to pick up an online order. They just recently opened during SIP. There is someone at the door to make sure everyone is wearing a mask upon entering. Markers on the ground so people can social distance while waiting in line to check out. The store is very tight so it's difficult to remain 6 ft away from other customers at all times but they do regulate the number of people that can enter to try to help that. They're doing the best they can to follow Covid guidelines. Great staff. I'm a customer for life. Give everyone a raise. read more

Why hellllo there, Ms. Sales Associate That Looks Out For The Customers' Best Interest (yes, its a long name, but it's my story) I was in a rush to get a lip piercing replacement and the first store I ran into was HOT TOPIC. I asked her a few questions and she was honest and said she knew NOTHING about piercings. At first, I thought.. "ARUGHHH.. get out of my way.. you are NO HELP!!!" However, I was in desperate need of one and was going to purchase anything. When I brought my merchandise to the register, she advised me to go to SPENCERS first and would put my stuff on hold for me. I did what I was told, and got the help I needed at a much more reasonable price!!! Although she lost her sale for that day, I would like to say THANK YOU Ms. Sales Associate That Looks Out For The Customers' Best Interest. Your honestly was very much appreciated. read more

EVERY time I come here or call, the people are ALWAYS incredibly nice, friendly, and helpful. Came here about 10 min before closing and was having problems ordering through their computer system and even though I insisted on leaving because it was time to close, they stayed like 20 min after closing to help me out. They were so encouraging and determined to fix the computer and get the sale! I also ordered something on clearance and it turned out to be the wrong size, and even though it says no exchanges online, I called them and they said I could return it. SO FRIENDLY. Whoever that guy was on the phone, the guy with the foxtail key chain, the asian guy with some color tattoo on his arm, some girl with harajuku and hello kitty tattoo on wrist, and Sarah...all very very friendly. read more

Great service. They had a lot of good things on clearance and Eddie who worked there was very helpful in helping us find things we were looking for. The store was oderly and not messy like some locations.I would go back. read more

I've been to this store a lot and they've always been really nice to me. I had a shirt set aside for me today, and was no problem picking it up. I wish I had caught her name today, but she had some pink hair. Asked me how my day was and had a great customer experience. Still shop at this location from time to time. Thanks again! read more

I just have lots Big UPS & Shoutouts to the Team HT Milpitas! Anthony & Ed are just the best with attitude, customer service tailored to your hobbies & searches! I just love how we can convo about the fandoms, "ships", & even the trends & themes artistically & societally! Thank you 4 supporting the arts especially for a lot of young Folkks just trying to grow up ex. Arts & Animation programs in schools! read more

i may not b the target demographic for Hot Topic, but damn, they is Hot! Love the comic book themed t shirts, and especially skinny jeans with waist size 38! now according to the good book and mother nature, if you have a 38 inch sized waist, you have no right to wear skinny jeans until you lose 20 to 30 pounds and go down to a 34 inch waist, true true! however, this temptation i could not ignore and bit the nipple and bought those 38 inch waist black skinny skinny jeans. ha ha luv it all day long and all night long. read more

I usually only buy tee shirts from Hot Topic but I'll occasionally stop by for their dresses. I've never had a bad experience until I shopped at the Great Mall location. Most of their staff are eager to help and are generally friendly, except for the Miley Cyrus looking chick with the shaved head and purple ponytail. She either needs to work on her people skills or develop some altogether. On top of that, she forgot to remove the security tags from the dresses I bought. The girl with the dyed natural hair was the most helpful and even picked out accessories to go with the dress I bought. Overall good experience and great staff, except for you Miley Cyrus, not you. read more

I was extremely discouraged from coming back to a Hot Topic after my previous experience at Eastridge. I was really mistreated the last time I was there, so I was hesitant to enter another store location. But heck, I decided to come in and check out this location and I'm super glad I did! Allyssa helped me out with buying my sister a wooden Pokeball phone case for her 5c. She provided me nothing but kind words and excellent customer service; an associate like her is difficult to come by nowadays. This has been the best experience I've ever had at a Hot Topic. read more

The Staff here is very friendly! I have never gotten great customer service at a Hot Topic before besides this location. However, they don't carry as much as the other locations. read more

For me,a Hot Topic is a Hot Topic.If you've seen one,you've seen them all.Theyre all basically layed out the same,with the exception of one that I've been to.This is my local Hot Topic,and unless theres a movie out that I'd be seeking memorabilia for,I usually dont have the need to go.They usually have the same variety of stuff there anyways except the items near the front window. read more

This store always has good stuff. I like getting piercing rings here, they can be cheaper than an actual shop. They always have a deal going on when I walk by! For those of you who have favorite bands, they usually have something on sale, which is great for a last minute buy before the next concert. Or the nerdy shirts, which I love! Video games, quotes, movies, etc. You can get almost anything here other than books or fresh produce. The people are always friendly, always prompt with greeting, unless it is super busy. Make sure you join their rewards program. It keeps track of your spending and you can save up all your points, for I do not know what, lol. read more

I looooooove hot topic clothing, especially the dresses but sadly the staff needs to get re trained.

Went to hot topic with my lady and it was busy and hard to get help so i asked Derick for help hes was very friendly and curious. I had a lot of coupons and he helped me without rushing me and was really cool about it. i took like 20 minutes to buy all my stuff and he never tried to rush me, it was past closing time. thanks Derick keep up the great work read more

Awesome geeky and nerdy store! The people that worked here was so nice and it has great items!

I went here after I got off of work today to get a pair of earrings that I had seen before. Unfortunately they didn't have the ones I wanted. I did thought get a two earrings with their buy one get one half off sale. The guy that works there..Eddie... is pretty cool. Pretty out there but hey the best of us are. read more

my gf and i go here a lot, she always dig through the sale rack to find cheapy stuff lol. but the staff is very friendly and helpful. the asian girl that works there is brave lol she put on the joker face paint during the dark knight weekend , i thought it was very creative of her, she sure has a very strong personality. read more

I have never been so rudely treated at a store in my life. I came here with my kids to treat them for doing well in school. While walking into Hot Topic I was following behind my kids, I was stared at and judged by the employees. I later noticed that my youngest was being followed by one of their employees to make sure that he didn't "shop lift". I understand that it is protocol but you don't need to stand 2 feet away from your shoppers to watch them. They even had the nerve to tell my kids not to touch their folded shirts or to make a mess. My children are well behaved and one wouldn't be disrespectful and two wouldn't make a mess. I was so shocked that they would treat their customers like that, that was very uncalled for. We asked if we could try on the T-shirts that we had chosen and were told we had to wait. For what reason I don't know, but I did notice that there was no one in the dressing room. When it came to getting checked out it was still a hassle, they got mad when we didn't want to sign up for their HT card and were very impatient when it came to us paying. I will be taking my kids to the Vally Fair store from now on. Ive been there before and not only is the staff cheerful and nice But they have a bigger collection of merchandise. They greet you with smiles and are professional and are cool to my kids. read more

ht friends and family first ever!!!!!!!!!!!!!! take 25% off any regular priced merchandise this friday~saturday~&sunday!!!!! we will not be promoting this in the store you will need to come in and tell us you are one of our very valued friend or part of the hottopic family! can't wait to see what you buy! and believe me we got some cool new stuff from hello kitty, zim, star wars, superheros, super cool new denim, jackets and hoodies and all your favorite band and pop culture tees. see you soon! ~gmht this weekend november 11-13! read more

Girl with blue hair is awesome, Brie like the cheese. surprised me with how much knowledge she had about comics. Needed superhero shirts once for a party and she helped me pick out four so I can buy one get one half off and save money. Geeked out over rocket raccoon when I was being rung up I felt like I was hanging out with a friend instead of a salesperson. Great customer service! read more