Service: New toilet Installation…read more Marc was a kind person and professional. I think he did a fabulous job on the install. My review is more so regarding the overall experience of 2 different scenarios with the company. Me and my family have been a client for years. Service Pros was my go to company of choice and I had an excellent experience with Juan. However, my experience after was not one I would like to experience again. 1) The plumber that came prior to March on 10/14 asked if I was the homeowner (I would think after being a client for many years, this was not a question. 2) I was quoted a "what I feel like" was a very high price for install of a new toilet and replacement (faucet) in my upstairs bathroom. First quote was 1,700 and then he later said the job could be done for 1189.00. I declined to go with replacement of the faucet and said I would just get a new toilet myself for install. 3) I called to ask for a quote to install my new toilet and was told it would be 689.00 4) When Marc arrived (very kind and professional), he had a new toilet with him which leads me to believe that the 689 was inclusive of the new toilet he brought with him. 5) When I asked if the cost to install the toilet I purchased from Lowes would still be 689.00 he said yes. 6) I called the office to ask and stated the price should not be the same as it clearly included a new toilet that I did not purchase. I purchased my own from Lowes. 7) The lady said she would have the plumber call the supervisor to ask what was the cost just for labor. 8) After the work was done, I asked what was the cost for labor and I was told since I had a premium toilet the install would be $589 for installation. :-( Only 100 bucks off the initial costs which tells me that the toilet bought by service pros was only 100 or less than or they were making up numbers. I still never got the cost for just labor. I recently retired from Corp America after 26 years and do not have the funds to waste or to be overcharged, especially being I have been a customer for years. I will no longer be a customer of Service Pros. My suggestions is, if you do use them - ask for Juan!

Service Pro came to our home today due to a clogged main line. When I spoke with the office I was…read moretold that the estimate would be free. When the service person arrived he said the charge was $431. He said he couldn't give a quote without running a camera down and couldn't with a backed up drain and yet the office knew that the drain was backed up. Really disappointed in the deception of that scheduling quote.

Amazing service. Quick assessment of problem and resolution. I've been working with contractors -…read moregood and bad - for 50 years and always happy to write a positive review. These guys are legit.

Zero communication after initial contact…read more I called Chase Rooter to confirm they service my area and detailed the work needed: fixing a water leak and pipe connection, along with a few minor non-urgent additions (replacing spigots and adding a pressure regulator to the house). I was told to text photos of the project areas for a quote, which I did immediately. Though the messages were read, I never received a response or estimate. I followed up three times--three hours later, the next morning, and again later that day simply asking for a courtesy update if they weren't interested in taking on the job--and received zero reply. If a job is too small or your schedule is full, a simple "we're unable to take this on right now" goes a long way. Ghosting potential clients and screening calls is unprofessional and a huge waste of time.

Jesse and the team at Davis Plumbing are true professionals and a trusted partner in the trades…read more It's refreshing to work with a company that is reliable, knowledgeable, and genuinely committed to doing the job right. In our industry, having dependable trade partners makes all the difference, and Jesse has been someone we can confidently rely on to help take care of our mutual customers. Communication is great, they show up when they say they will, and they approach every project with professionalism and integrity. I highly recommend Jesse and Davis Plumbing to anyone looking for quality plumbing services. We're grateful to have them as a trusted partner and look forward to working together for years to come.

Jesse first came out to give me an estimate, within a week hot water heater replaced. Excellant…read moreservice. Very knowledgeable and reasonable cost. Highly recommend.

Horrible experiences with Tom Martin and his crew. Do NOT…read morehire him unless you want only headaches. I don't have time to detail all the awful experiences I had with them over the last several days, but the straw that broke the camel's back was Tom telling me yesterday that he would be back at 8am this morning to finish work on my driveway and storm drain, then when I call him at 8:15am he yells at me that I did something wrong! He says the workers didn't show up (same thing happened as well yesterday, showed up late), and they wouldn't be here til 9:30am (after I had changed my schedule around to accommodate the 8am start). I asked when he was going to let me know that they were not coming at 8am, and he hid from taking responsibility by saying that I told him not to call before 8:30am. However, that was in general last week, and obviously NOT relevant to today because we had scheduled today's work for 8am, so of course I could take a call today before 8:30am! He finally apologized, saying he was upset about his workers and took it out on me. SO UNPROFESSIONAL! What is so disturbing is that the first time he was supposed to be here days ago, he made an appointment by phone. When the day and time came, and 90 minutes had passed with no call, I finally called him and he said that he had forgotten about the appointment! SERIOUSLY?? Blamed it on some story about that he had left his planner in his son's truck, but when he finally showed up, he pulled out a notepad to write something down, and I saw that my name, address and the appointment time was all noted there! Then Tom had the audacity as he was leaving that first day to tell me to write a good review on Yelp for him! I said I would do so when all the work was completed days later, but of course that's NOT going to happen now! :( These are just 2 instances of Tom's irresponsibility and the extraordinary frustrations that I went through with him. His worker Travis seemed very nice and helpful, but did not communicate with Tom the owner thoroughly about the work Travis had done alone here, so there was extensive miscommunications with everyone from Day One. I could go on and on - I've only shared a small part of this mess, but I've already wasted so much time dealing with these people that I have to move on. Fortunately a neighbor has given me a great referral, and the new company coming tomorrow to clean up the situation. I tried to ignore all the problems, lack of timely communications, being late, etc. because I so much wanted this to work out. But I should have realized when the owner not only was 2 hours late to first appointment, but had forgotten the appointment to begin with, that it was a harbinger of worse things to come. :(

We couldn't be more pleased with the work Sean Martin and his crew performed…read more They were professional, prompt, courteous, and the clean up great. We had them replace about 45 feet of the sewer using the pipe bursting/sleave method and they put in couple cleanouts. Sean made arrangements for the inspector to be here, and everything passed with flying colors. Would not hesitate to refer them or to use them again.

JNJ Rooter & Plumbing was amazing to work with. After responding to my inquiry, they were able to…read moreget me scheduled super fast to help with my faucet. The plumber was punctual and professional. He identified my issue right away, went the extra mile to take a video to show me the faucet was working well after his repair, and best of all - the rates were so reasonable! Make JNJ the first one you contact for your plumbing needs. I'm sure you'll be happy with the results, just like I was.

Excellent experience! Jesus and team are fantastic. I'm a property manager of 25+ years in…read moreresidential and commercial and am happy to have found JNJ Rooter and Plumbing for my mother's home. Jesus answered the phone and fit us in his schedule the same day. He was knowledgeable and answered all of our questions. We felt at ease and comfortable. Found his pricing to be fair. We will use him again and will be recommending him to neighbors and family. Thank you, Jesus!

Truly had the best experience with Flowing Water. As somebody who values quality, integrity, and…read morevalue, I spent a lot of time shopping around for the right plumbing company. I'm so glad I took the plunge and called them. I explained my situation and they actually encouraged me to go with a service that was significantly less expensive yet exponentially more effective than what their competitors were suggesting. Not only did they save me a boat load of money, their customer service was top notch. The plumber that was dispatched, Matt, was very patient with the millions of questions I had. He took the time to educate me, rephrase things I didn't quite understand, and was just overall supportive of the situation. I will 1000000% use this company for all of my future plumbing needs. I trust they act in the homeowners best interest instead of putting profit first.

Highly recommend Flowing Water Plumbing for your plumbing needs. Brian came out to give me a…read moreconsultation and helped ease my mind about having my home re-piped after having three leaks in less than 7 months. Manny and Logan were the technicians and were the absolute most hard working techs in this triple digit weather. I still can't believe how they pulled that level of kindness and professionalism off with the kind of heat they were dealing with in the attic.They were drenched in sweat. The cuts Manny made in the drywall were beautiful and he even cut as minimal as possible to try and make the drywall repair easier forever whoever I get to do that job, which was so thoughtful. Communication throughout the project was excellent and cleanliness at the end of each day was amazing. I'm beyond happy with the work done by Flowing Water Plumbing.

I called DG plumbing around 2am when sewage backed up into one of my bathtubs. Danny the owner,…read moreshowed up about 45 minutes later and had the problem solved within 2 hours! Unbelievable service at a affordable price! Michael T. Oakland, CA

Daniel is responsive and reliable. He responded immediately to any request. He expertly installed a…read morenew heater. The price was very reasonable. I definitly recommend him for any plumbing work.

Richard is exceptional! He was able to squeeze us in on a very busy day for him and came out for an…read moreemergency main line clog late last night. He cleared the line of roots and worked on it for over an hour. I found him to be extremely honest and transparent, as well as very knowledgeable and efficient. He's also very friendly! Thanks, Richard! You saved that day as far as I'm concerned.

I have the water heater from hell. Richard completed the job with a smile and no complaints. He…read morewill be coming back to install a new ADA toilet. He went over and above. Thank you Richard.