Amazing service. Quick assessment of problem and resolution. I've been working with contractors - good and bad - for 50 years and always happy to write a positive review. These guys are legit. read more

Zero communication after initial contact. I called Chase Rooter to confirm they service my area and detailed the work needed: fixing a water leak and pipe connection, along with a few minor non-urgent additions (replacing spigots and adding a pressure regulator to the house). I was told to text photos of the project areas for a quote, which I did immediately. Though the messages were read, I never received a response or estimate. I followed up three times--three hours later, the next morning, and again later that day simply asking for a courtesy update if they weren't interested in taking on the job--and received zero reply. If a job is too small or your schedule is full, a simple "we're unable to take this on right now" goes a long way. Ghosting potential clients and screening calls is unprofessional and a huge waste of time. read more

I don't do a ton of Yelp reviews, but I definitely needed to spread-the-word about Chase Plumbing! I had three toilet bidets that I needed installed on some toilets that had really tight/tricky connections. Eric was VERY prompt and incredibly friendly and helpful in his communication. Eric was quick to provide a quote without all the "we need to come see your job first" waste-of-time I was getting from other companies. The quote was reasonable and we were able to setup an appointment very soon. While tricky, everything turned out great. Eric did a fantastic job, was extremely friendly and helpful, and we'll definitely use Chase again in the future! read more

Chase Rooter & Plumbing - Plumbing Near Me - Danville, California

I had a kitchen sink blockage the day before Thanksgiving. Not good. They sent the man over that morning and he quickly cleared it with the equipment. The whole experience was stress free and zero hassle. I would definitely use them again. read more

I had a non-working garbage disposal. They did a quick assessment over the phone, set a time for service and their service person arrived during the time set. He tested by garbage disoposal, determined the problem,fixed it, and made sure to clean up after himself. Compared to other companies I called, their fees are very reasonable and their responce was fast. I highly recommend Chase Rooter and Plumbing for any plumbing need.They are a top quality service. read more

Helped clear a stubborn shower drain. Very efficient and on time, would definitely use again!

Showed up quickly, did great work on budget and the final result was better than expected.

Imagine finding out your sewer line is clogged on a Friday afternoon. I called my home warranty company, they assigned a vendor, I called them and was told they couldn't make it out to my house until Monday afternoon. Which means no toilets, no dishwasher, no clothes washer no showers etc. So I thought things though and decided to cancel the service call and pay myself for another plumber, thinking that if I was lucky I could get someone out on Saturday. It's now 3:30 pm. I did my homework on Yelp and found a plumber with enough ratings and found Chase Plumbing who have a 4.9 rating. Eric picked up on the first ring and told me that since it was late Friday afternoon , he could try to help, but the only guy he had that could come did not have a snake truck, but one with a hydrojet, which does a better job on sewer lines, but is more expensive (though honestly not that much). I said yes do the hydrojet, and he said Andrew would try to arrive by 5pm. So far, great guy, price quote that didn't change and I'm getting it fixed the same afternoon. So imagine my surprise when Andrew shows up 20 minutes after my call, smile on his face and ready to go. Within an hour tops, the sewer line is open and flowing great. BTW, Eric said, and I later confirmed, that hydrojet is definitely superior to snaking a line. It can get through clogs and tear up roots in the line better and it also opens up the full opening more often than a snake will. Snakes often only bore an opening the diameter of the blades on the end of the snake. The company my home warranty company sent out 4 months ago (and the one assigned this time) snaked the line and that obviously didn't cut it. That company also tried to sell me some unnecessary repairs. I gave Andrew a well-deserved tip (something I always recommend when you get great customer service). He also did a great job of not messing up the garden or squashing the plants in the area of the clean out. And the drains flow better than they have in a long time, and I'm careful about what goes down the drain. My home is 25 years old and I've had no plumbing issues up to now. To summarize: Customer service - A+ Response time - A+ Quality of work - A+ Cleanup before leaving - A+ Communication - A+ I absolutely would call them for any plumbing needs, because they earned my trust, based on their work and the lack of a sales pitch to do more unnecessary work. I expect that my experience with them was typical, based on the reviews on their Yelp page. read more

Chase Rooter & Plumbing - Cleanup after the service on the main sewer line from the house - Plumbing Near Me - Danville, California

I had a serious pipe leak in the crawl space. I called Chase Plumbing, Eric was extremely responsive to all my questions. Andrew did an outstanding job replacing the kitchen drain pipe and fixing the tub leak. I couldn't be happier working with them--highly recommended! read more

Contacted Chase Plumbing 7:30 in the morning. Eric showed up during the promised time frame, diagnosed the source of the leave and performed the repair in an hour. Price is fair based on the speed of service and immediate solution offered. Eric was knowledgeable and professional Will definitely hire this team again for plumbing work read more

Chase saved the day! We experienced a random rupture underneath our kitchen sink with water flowing everywhere. I called Chase, and Eric calmly walked me through shutting off the main line and also helped troubleshoot. Once it was clear our issue could not be resolved over the phone Eric was kind enough to fit us into their schedule which was packed from coming back after the holidays. The appointment window was about 2.5 hours away, and to our surprise Eric arrived in a little over 1.5 hours from when I spoke to him! Eric quickly and thoroughly assessed the situation and was clear in his explanation as to why the issue happened and how to remedy it. He quickly fixed the worn down valves and was also nice enough with his remaining time to advise us with another plumbing issue we had in our guest room. We appreciated Eric's professionalism, kind personality, and reassuring demeanor in what was a chaotic and worrisome situation for us in our home. Thank you so much! We will not hesitate to give Chase a call for any future plumbing issues! read more

Super great to work with. Super fast service. Tech was very friendly. He was super respectful to my wife. I am appreciative of that. I would recommend Chase Rooter to anyone that needs plumbing work done. I can't recommend them enough. read more

Woke up to a clogged kitchen sink. No luck with a few rounds of Drano and a hand auger so it was time to call the professionals. We were in a bind to get it fixed before the weekend. Eric was great to talk to the phone. He was informative and upfront about pricing and the process of clearing the blockage. He was able to make a same day appointment and was flexible with our busy schedule that day. The service was experience was great. Technician was friendly and got the work done quickly. We're glad to have found a an honest and high quality local plumber. Thank you! read more

My house was built in 1960-61. The old cast iron sewer pipes in the crawl space are in poor condition. I just called Chase Rooter and Plumbing to ask for an order on magnitude cost estimate. Will this be $5, $10, $15 K? Eric answered my call and was very helpful. He spent a good amount of time with me on the phone asking about the locations of the bathrooms, kitchen, laundry, etc. and gave me an estimated cost range. Thanks Eric... read more

Chase Rooter has the big boy equipment. They come out and find the problem, and have the equipment and the training to get the job done right the first time. They fix the problem and go beyond to get it right. The value was great for the work done. These are the guys you need. read more

My elderly mother needed help with a leaky toilet. I called Chase Rooter and Plumbing and they were kind enough to send someone over the next day to have a look. They usually charge a minimum for a house call but extended a courtesy initial visit. Eric James, the Service Manger stopped in and noticed it was just a small hose that got disconnected from the toilet tank. Once he plugged that back in, all was well - no more leaks. My mom couldn't stop talking about how kind and honest he was. And to top it off, he couldn't justify charging for something so simple a fix. We truly appreciate Chase's promptness and honestly. We would definitely recommend Chase Rooter and Plumbing. Thanks again! read more

The person I talk to on the phone was very knowledgeable and helpful. Ultimately, I haven't needed to hire them at this point, but I would gladly call them again. read more

Eric with Chase Rooter did a fabulous job on repairing an underground leak and installing a pressure regular valve. He responded quickly from my initial contact to get an estimate, showed up on time, and walked me through the work involved with the jobs I had him bid. His price was very reasonable and was flexible in helping me find ways to cut costs where we could. On the day of the job, he came out with this worker and made sure they understood the work to be performed and checked in regularly. Job was completed on time and they cleaned up afterwards. Chase Rooter is my go-to plumber from now on! read more

Our 1st floor bathroom was flooded, Eric came to the rescue the same day, solve the issues right the way, can't recommend enough is his company. read more

Local guy, in the community, does GREAT work. Highly recommend him. I rarely write Yelp reviews but I want to shout from the rooftops about this company and its owner Eric. He called me right away, gave me a straight quote for the work, came when he said he would, tried to save me money, did only what he needed to do and didnt even ask to be paid until the next day. If you want someone you can ACTUALLY trust, use this company. Simply excellent. read more

Quick & Fair. My house was built in 1951, and I have old pipes. We occasionally get roots that grow into the pipes, and our main line backs up. We have it snaked one every year or so. This was the first time calling Chase. I called a little after 8AM this morning and it was cleared before noon. Pricing was fair and the team is knowledgeable and thorough. This is a great example of why I prefer working with a small, local business. Recommended! read more

These guys are honest, fair priced and timely with their response. Eric the owner was totally professional. Andrew, his foreman, and his assistant worked really hard and did a fantastic job replacing a sewer line that had tree roots in it. Don't think twice about using them. read more

Chase Rooter & Plumbing - Plumbing Near Me - Danville, California

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I found this company on yelp as it was around my area with great reviews. I had a leak on my pipe going into the toilet tank and fill valve. Right from when I called the company, the folks at this place showed professionalism, transparency and efficiency of their work. I highly recommend and needless to say that I will work with them in the future for sure read more

It's always nerve wrecking when you see a leak in a pipe and need to call a plumber. Can I trust them? Are they going to tell me things I don't need to charge me more? How much is this going to wind up being? Etc. But Chase Rooter and Plumbing had great reviews so I gave them a call on MLK Jr day (holiday). Eric answered right away and was super helpful and easy to chat with. I was able to text him a video of the leak so he could begin to assess and could provide a rough estimate. He was able to come out the next morning and replaced the pipe and some other levers and stuff (very technical terms I know) in less than 30 minutes. He was very honest and upfront about situations that he could find that would increase the cost, so I never felt surprised. In the end, the repair was no more than the original estimate which was great! He lives here in Danville with his family. This is also reassuring that as a part of the community that he both works and lives in, he's not going to burn bridges. I'm very happy with Eric and Chase Rooter and Plumbing and will definitely use them again in the future. read more

Chase Plumbing provided outstanding service for my family recently. We had a few issues that were quickly and easily resolved saving us tons of headache and money on our water bill. Thank you so much and we will contact you again with all of our future plumbing needs. read more

Wonderful experience. Quick to schedule and come out to our home to assess a water leak issue. Problem was diagnosed quickly and a solution was recommended. Very knowledgable, helpful and honest. Great all around experience, will definitely use them again in the future. read more

Eric has 36 years of experience, is professional, skilled, and personable. He was transparent with my options and did not try to pressure sell me on unnecessary or higher priced options. Free estimates. He fixed my toilet, checked all the leaking pipes in the house and fixed them, fixed the garbage disposal/kitchen sink/dishwasher pipe leak and more. The invoice was $105 less than the estimate. Highly recommended. Yay! read more

I'm very happy with my experience with Chase Plumbing. I had a backup in my kitchen sink and I had another company come snake the drain. The other company said that I needed the line to be hydro jetted to fully clean it and gave a really high price. I decided to shop around and found Chase Plumbing. Really fast response and easy communication with Eric! He gave a much lower quote over text message and was able to come out the next morning. I also felt that he was much more trustworthy than the other companies that I asked for quotes. In the meantime, I had remembered that I had been meaning to replace the shut-off and PRV to the house. Eric provided another quote for that and was able to complete that in the same visit. Eric was very professional and got both jobs done fast. Chase Plumbing will be my go-to from now on. read more

Chase Rooter & Plumbing - New shut off and PRV installed quickly by Chase Plumbing. - Plumbing Near Me - Danville, California

Eric was super friendly and helpful from beginning to end. He installed a seismic gas shut-off valve and was clear and concise answering all my questions about it and much more. I'll be sure to use this company again in the future!!! Thanks Eric! read more

Eric and Andrew came over today to address multiple issues we've had around the house. I expected that they would look around maybe fix one of the four problems we had and then reschedule and come back later with a c complete fix. They crawled under the house and inspected the pipes under our clogged tub, they fixed the tub clog, fixed water pipe to our lawn sprinkler leak, replaced a kitchen faucet with a very cramped under sink space, and repaired broken/dripping hose faucet in the backyard. They were friendly, polite, swift and efficient. I felt that the price was very fair for the multiple jobs. They had everything they needed as far as parts and tools to get us up and running again. Eric was always upfront with me on what he suspected the price would be before they came out by and when we ran into issues that drove the cost up a small amount he completely explained everything, and why it was more, before he proceeded with the repairs. Extra points for not asking to talk to the husband and not talking down to me because I am a female. I will most definitely call them again for any problems we have with our plumbing. read more

Eric was very professional. He arrived on time, quickly fixed the problem within 10 minutes, and took the time to explain the issue thoroughly. He also suggested helpful maintenance products to prevent future problems. read more

Eric did a great job to explain options. The work completed as described and estimated.

I can't thank Chase Plumbing, specifically Eric enough for the quick and hard work in fixing our underground leak. While a few other plumbers called back after several hours, Eric picked up the phone right away; asked for some photos and within 15 mins; we had a game plan for the issues and work agreement was made for the next day. Eric and crew worked tirelessly to locate my leak and discovered another leak which took an extra day for fix. He communicated everything with me and kept me informed throughout the process. I am very pleased with his work, and his honesty. In fact, we will be scheduling a few smaller projects with him in the future. I'm glad I found Chase and I 100% would recommend. read more

Chase Rooter & Plumbing - Plumbing Near Me - Danville, California

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My experience with Chase Rooter and Plumbing was great. Erik responded to my emergency SMS virtually immediately, quickly set up an appointment and promptly was onsite to deal with a burst bypass valve on top of the water heater that had just flooded our garage. Erik was very knowledgeable and thorough with his approach: he explained the antiquated design of the water heating plumbing that used to accommodate a water warming unit on the roof back in the 80s but was now obsolete, proposed to simplify the configuration, did careful testing to avoid possible pitfalls and, after having checked the new configuration, executed it beautifully. I could not have been happier - the service was superb in all possible ways. I can strongly and safely recommend Chase Rooter and Plumbing! read more

Chase Rooter & Plumbing - After - Plumbing Near Me - Danville, California

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Eric Chase and his team are first class plumbing pros. Our project was complicated and it involved a lot of moving pieces - from dislodging a tree root that damaged two main pipes, repairing and replacing pipes under our house in an 18" crawl space, installing a new toilet, and then outside trenching to connect the new pipes to the main sewer line. I'm so glad we chose Chase to handle this big job - it took a lot of team work, tough working conditions, and mostly top notch experience plumbers! These guys are great and know what they're doing. We highly recommend Chase Plumbing. Call Eric @ Chase Plumbing for any plumbing jobs. Oh and guess what? When you call Chase, Eric answers the phone-- who does that these days? read more

Eric was prompt, efficient and effective. He was able to get out to us faster than anyone else and solved our drainage issues without problem. Will be using Chase Rooter and Plumbing again! read more

I heard water leaking somewhere in my house. I called Chase and they were able to come out the same day. They even provided me with some tips over the phone to help minimize the problem. A few hours laterproblem solved! One happy customer! Honest, reliable, and friendly! What more could you ask for? read more

These guys are great. Show up on time, work fast, stick to the estimate, or come in under the estimate. They also work well with texting, which is great with tradesmen as they are always busy and need to get back to you. read more

We had a leak in our bathroom faucet, as well as problems with the flush in the toilet. Eric gave us a quote over the phone, arrived the same day and was able to fix both the issues very quickly. His pricing was fair and reasonable. In fact he didn't even charge us labor for the toilet flush since it appeared to be a quick fix for him. I know other plumbers who would try and charge an hour's worth of labor for each issue they fix .. lol. Very happy with the service and pricing. Strongly recommend Chase Rooter & Plumbing for any plumbing services. read more

Had an issue with a clogged Storm Drain in our side yard. Contacted Chase and Eric was extremely informative and helpful from the get-go. He provided an immediate quote over the phone for hydro-jetting and was transparent with the breakdown in costs. He wasted no time in providing their availability. Got them scheduled for the following morning and their tech, Andrew, arrived promptly along with a text notification when he was 20mins out. Andrew was efficient and took care of business making a point to flush every point of entry to clear the drain. They did discover that the line was more than just clogged with dirt, so we're having them provide an estimate to investigate and repair it. Eric also came by personally to assess the situation as well as taking a look at some interior fixture issues we were experiencing. When it came to invoicing, Eric was very reasonable with the final cost, and didn't charge for the courtesy time spent assessing the other problems and talking me through each one. Looking forward to using them again! read more