I received 4 quotes for a toilet replacement. It was very easy to contact Plumbing Care and schedule the appointment. They were on time and sent the quote in a very timely manner. Ultimately, 3 companies (including Plumbing Care) had almost the same price (differing by ~$100). Another was about 25% higher than the other quotes so I did not select them. Ultimately, I selected a smaller company, which was easier for me to communicate with. I called Plumbing Care, spoke to a receptionist, who asked me to email their sales department, and there was some miscommunication. It would have been nice to just speak to someone on the phone to ask my questions without having to exchange several emails. Given that a different person would be doing the work, there were just too many cooks in the kitchen. read more

I have used Plumbing Care Inc multiple times for plumbing and water heater issues at my multi-family apartment properties, and I consistently have a very positive experience--especially working with Technician Zhivko. Zhivko always makes himself available to address urgent matters, often on the same day, which is extremely important in property management. He is professional, highly knowledgeable, honest, and patient. He takes the time to properly diagnose the issue and does whatever it takes to find the best and most practical solution for his clients. It is truly a pleasure working with Plumbing Care Inc and Zhivko. Thank you very much, Zhivko, for your outstanding service. read more

Tub and sink weren't draining so we again contacted Plumbing Care Inc. (six months ago they previously resolved a separate plumbing issue) for an assessment for later today. Alvictor ("Al") called not long after we made appointment letting us know that he'd be available in 40 minutes if we wanted to adjust time. We agreed and Al arrived at new time. Al was courteous, friendly, and informative on options for resolving issues. We opted with Al fixing the clogs for which he resolved quickly. He was good with our dog as well - who is a very good judge of character. Price was extremely reasonable since we're paying not for the ten minutes it took for Al to fix the drains but also for for his training, certification, et al that goes with the trades. Plumbing Care Inc. is our go-to plumbers. (Not adding pictures of the gunk removed from drains... for obvious reasons). read more

They are very responsive, thorough and friendly. Best plumbing care company around! I have relied on them many times and always have the best experience. read more

I have used Plumbing Care several times and they have always done excellent work. Alvictor is great! He explains the problem, shows what needs to be done to fix and is very transparent about the cost. read more

They could've been cool and just given the techs notes as requested, but they chose to be difficult like the HomeServe Warranty. Then on top of it, lecture me here online after being berated on the phone prior. That should let you know everything you need to know about the two companies. I guess, next time I'll go straight to the Contractors State License Board. read more

Tub faucet leaking and toilet drain leaking. The quoted price was the most reasonable of the 3 estimates that I got. Tub faucet with time the ring and the valve got stuck. It was a tough job. After using WD-40, and then allowing a little time, he was able to remove and replace my old Delta shower valve. Similar with the toilet. One of the screws was rusted and not properly installed so he couldn't unscrew. The next best option was to saw it and hope that the valve doesn't need to be replaced. Luckily it was old plumber who didn't install the screw correctly. When he replaced the wax ring, he put 2 wax ring. Then he confirmed everything was working, and made sure that there was no leak. Before leaving, he also gave me a new toilet flap. read more

Fast response to our after hours call for urgent help! Fernando our tech was knowledgeable and thoroughly explained the problem, cost, and walked us through what we were being charged, which was not unreasonable for the after hours service. He also gave us insight for plumbing maintenance and recommended ways to prevent any future problems. Very thankful for the efficient service! read more

This review is way late! Keith was absolutely great! Installed two toilets and changed out shower control handle, plus he gets an A++ because I can get a little anxious and crazy which any kind of house repair! read more

We had Alvictor Jr. from Plumbing Care replaced both shutoff valve and Pressure valve like a master. He is very experienced and patient plumber. He even went above and beyond helping us changed faucet. He figured out our old problem immediately with one of the faucets in kitchen that had very slow water flow for yrs. Thank you so much, Alvictor Jr. We know Plumbing Care Inc. is the company to call when there's any plumbing problems. read more

Roberto was our technician. He was punctual, knowledgable and friendly and most importantly got the job done. I highly recommend!!

Everything went well and looks good. We purchased a beautiful new heater from them and Alan, was courteous and professional. He cleaned up the work area after he was done. I can't believe they fit us in the same morning I called. Thank you soo much!!!! read more

Plumbing Care - Plumbing Near Me - San Ramon, California

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Very responsive even on weekends! Tech service work was also very good. Overall very satisfied

As a busy HOA Board Member, finding reliable vendors is essential, and Plumbing Care has exceeded expectations. William and DJ have been consistently responsive with scheduling, and every technician they've sent has arrived on time, been courteous, and treated our community with respect. Their pricing for troubleshooting, repairs, and ongoing maintenance is competitive and transparent. Most importantly, they've saved us significant time by handling issues efficiently and professionally. Highly recommend Plumbing Care for any residential, community or property management needs. read more

Alejandro helped me identify the source of the exterior in-ground leak within minutes, advised me how to stop the leak and whom to call for a permanent fix. Excellent advice! Yes I would call upon them for future needs. read more

Pablo showed up in a Sunday to help us remove and replace a kitchen sink drain. The flange nut holding our old drain in place was stuck and we couldn't remove it on our own (the entire assembly would rotate instead of unscrewing the nut. Pablo quickly assessed the situation and used his tools to remove the old drain and installed the new drain. He was very efficient and also very courteous and very good about not leaving a mess. I would recommend Pablo any time. read more

Plumbing Care - Our kitchen sink drain was broken and we couldn't remove the stuck nut - Plumbing Near Me - San Ramon, California

I've had two encounters with Plumbing Care: Fernando and Jordan installed a PRV and Moen Flo device during the first visit. A few weeks later, Keith came out to troubleshoot an issue with the Moen Flo. All the plumbers I interacted with were kind and professional. The folks at the office are also pretty fast as responding to emails. I recommend giving them a shot. The next time I need a plumber, I would definitely call them again. read more

Received a prompt service, easy customer care, fair pricing, good communication, good work quality.

Wanted to install a recirculating pump with the tankless water heater and Keith did a great job! Have used this company a few times already and definitely will continue to moving forward. Professionalism/customer service at its finest! Also super easy to text to book appts. read more

This was the smoothest plumbing transaction I have experienced. From the moment Alvictor III showed up, he was professional, personable, polite and patient. He provided the information about the issue and the work that needed to be done to fix it, and cost and answered my questions with clarity. He provided an estimate of how long it would take to complete the job and proceeded to do it within that timeframe (probably even sooner.) The finished job was impeccable. He explained what he had done and what to expect from the new ubit moving forward (he replaced the water heater.) He even made recommendations to ensure that the unit functioned correctly and for a long time without breaking. I would highly recommend him to anyone and would jump at the chance to have him work on any future plumbing issues at my house. Thank you for the excellent service. read more

Plumbing Care - Newly installed water heater - Plumbing Near Me - San Ramon, California

I've had these guys here to do work a few times. Valve and faucet replacements. And just today again for a toilet. Great work and agreeable pricing! Based on their work here I highly recommend them. read more

Alan Altamirano of Plumbing Care Inc was very kind and professional. He fit the first flap in the toilet. When that didn't work well, he went back to his supply store and got back to me within 20 minutes! He explained his steps and the reasoning. Got it all done expeditiously! He delivered completely and quickly. All done in less than a day, the same day! read more

Plumbing Care is a professional & friendly plumbing service company. Alvictor arrived at our place on time, knowledgeable, and courteous. Thank you, Alvictor! read more

That chattering of teeth you've heard echoing across the interwebs? It was me. I have a bespoke radiant heat system, engineered by a nerdy independent plumber in 2005-6, when my West Oakland home was built. Over the years, it's been quite a challenge to find maintenance and repair pros knowledgeable about such house-heating-plumbing systems and willing to diagnose and repair (even though it's pretty basic plumbing). I'm so grateful to now have my heat on and beginning to warm the house. It usually takes a couple of days to get the temperature up (differing a lot from forced air, which is nearly instantaneous and maintained by HVAC professionals, not plumbing pros). But, once that radiant heat is going, it's cozy and much less dry and noisy than forced air. Big thanks to Martin "Mike" Arnaudov of Plumbing Care, Inc. for his knowledge, expertise, and attention to cleaning the pump filter (saving me the cost of primary pump replacement, which would have taken another 4-6 days and significantly higher cost). read more

Quick, professional water heater tank repair. On time, clear communication, and everything works perfectly now.

Great service and technician was polite, on time and did a great job. Recommend this company. read more

Alvictor Bradford Jr. showed up on scheduled time. After his evaluation he recommended a new water heater, instead of putting money into an old existing unit. I'm pretty handy with appliances and I couldn't agree with him more regarding his assessment. Upon his completion, Alvictor went over the project and showed me how to operate it and drain it. He was fast, efficient and cleaned up when completed. I highly recommend Plumbing Care Inc. and Alvictor Bradford Jr. for your next service call. Thanks for a job well done. read more

An unusual water pressure drop in one of the showers prompted the call to General Plumbing. Fernando spent over an hour trying to diagnose and fix the problem. He was very thorough and professional and explained the necessary repairs clearly. I recommend him and Plumbing Care highly. read more

Carlos and Christian came to the house promptly to snake our sewage line which had backed up. They were quick, efficient and very polite.

We had Alvictor service one of our toilets and he did a great job. Walked us through all our options and explained the problem as well. Great personality. read more

Plumbing Care has been outstanding!! I've tried other plumbers in the Tri Valley but none are as responsive & thorough as Plumbing Care. At 10pm last night we had an emergency. I called Plumbing Care and a real person answered. Their after hours call center got a plumber to our house within 45 mins! We've probably used plumbing care 6-7 times in the last 3 years and all of their plumbers are extremely experienced & professional. Last night Alvictor Bradford - who serviced our house once before - showed up in a flash & had the issue resolved within 15 mins. Great job Plumbing Care. You've made us lifetime customers. read more

Plumbing Care - Plumbing Care - Plumbing Near Me - San Ramon, California

Service, response and the quality of work were all top notch. Suresh was timely and installed my new water heater with care and precision.

Hristo was great! Calm cool and polite! He did great service too and offered discount whiteout me asking! I highly recommend! read more

I bought a water heater from Plumbing Care 7 years ago and the pilot went out last night. Called them last night and got scheduled for 10am today. Got a text the plumber was on the way at 10am and was there within 10 minutes. Diagnostics took about 15-30 mins, replacing the pilot assembly/gas control valve 30 mins (he had the part on the truck) Pretty efficient in my opinion $750 for parts and the labor was waived since I'm a repeat customer. My mom had a similar issue with her water heat but used a handyman and then a different plumber and took her longer and cost over a thousand. So I'm very happy with the price and the fast and professional service. read more

Absolutely ridiculous! A lot of thousands of dollars later, and this is what I get. See pictures. I need a response from the business to fix my flooded water softener read more

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Another great experience with this company. Associate Al did a great job addressing the problem, sharing his expert experience, leaving a tool for me. read more

Wanted an older one piece toilet replaced with another one piece toilet. Was quoted an "installed" price of $349.00 for my standard toilet by Bernadette. When the plumber got here he told me the price was wrong, it was actually $525.00. After some discussion with his office they were willing to install the toilet for $349.00. But wait !! If you want water connected to the toilet that will be an extra $295.00. Such a deal. Had to pass on this company. If you can't trust their word on pricing how can you trust it on workmanship? If anyone cares I have the email from Bernadette and I'm happy to share it with Yelp, or anyone else. read more

I'm a property manager in San Ramon and I called in last night to see if a technician could inspect an odor reported by the tenant. Alex was able to come out this morning and assess the situation. He was on time and thorough with his report. Called me as well. Sadly it looks like a leak, but thankful to know. Plumbing Care was great! read more

I've used Plumbing Care for more than 10 years for all my plumbing needs. They've done simple jobs like faucet and p-valve replacements to more complex jobs like replacing my main water line. I've had them replace two water heaters. In that time the company has grown but the service and quality of work has not changed. It's always top-notch and they stand by their work. Recently I had a shower cartridge that needed replacing. Dimitry, who has been with the business for at least 10 years, is an expert at what can be a tricky job-- especially with an older shower. He diagnosed the failure quickly, made me feel reassured, and resolved our issue very quickly. I had expensive Kohler parts that I didn't need to use because the job didn't require them. A shady plumber would have done the extra work, used the parts and charged me for the unnecessary expense. Dimitry was the opposite-- took an interest in the problem-- did the work at a reasonable price, even coming back to fix a subsequent unrelated issue. If I could give 10 stars to Plumbing Care, I would. read more

This is my 3rd service request with Plumbing Care, Inc. New shower head and bath sink faucet installed. Work beautifully . Thanks Fernando and Jordan. I like the way that they set up the work areas. I don't know. For me, that show quality. And they always left the areas clean and tidy afterwards . Appreciate that. This is a great company delivering great service. I recommend it. read more