I took my 2003 CLK in today for an estimate to fix top or tow bars. They were able to get the tow bars (headrests) to go down and get the top back down for a reasonable charge of $195.00. I will definitely use them for future repairs or maintenance on my Mercedes. Mike and his crew are great people! read more

Hoover Mercedes ~ you couldn't ask for a better crew to ensure your ride is smooth & safe! My 25 yr. old suv has been a bit persnickety lately because you know after 25 years ... ha! Their team kept at it until they were able to sort out all of the 'kinks.' I'm at 242,000 miles ~ now, let's see if I can get another 100,000+‼ Thank you everyone! read more

Fantastic shop and very qualified and knowledgable. Staff if attentive and friendly every time I go here. They strive to do the work right the first time and don't take shortcuts. It's rare that I ever have to go back and have work corrected. The mechanics really are wonderful. read more

Felt like they wanted my business. Much more cost efficient than working with the local dealer. Only work on Mercedes Benz vehicles. Will be back. read more

Low coolant warning came on (S550), swung by Hoover Mercedes and less thank 20 minutes later, they had checked the coolant efficiency and topped off with no Charge!!! Excellent service, will be taking both of our Benz's to them going forward. read more

We've been a Mercedes Benz household for 20 years... owning everything from an E63 to multiple G550s. We moved to Parker a year ago and found Hoover Mercedes. The staff at Hoover is incredibly professional, knowledgeable, friendly and HONEST. Their prices are fair... FAR better than what the dealerships charge for the same exact service using genuine OEM parts. We'll never go back to a dealership for another service... Hoover is the only place we'll take our Mercedes Benz vehicles for service! read more

Thank You Linda 'Boss Lady', Michael, Mike, Ernie and the entire HOOVER MERCEDES Team!!! Our Prism Light Pod Mercedes Benz is so happy with your service!!! You and your Team are THE BEST and we LOVE your customer reception area too!!! read more

Hoover Mercedes - Prism Light Pod Mercedes Sprinter van - Auto Repair Near Me - Parker, Colorado

This is without a doubt The Best Automotive Repair facilities the I have ever been to. What a great facility designed for the customer comfort while waiting. All the same customer service comforts as the Mercedes or other high end dealerships I own a non Mercedes "Exotic Vehicle" and the local dealership wanted to charge me $4000 plus installation for a battery. Mike a Linda researched And found a Mercedes battery that was the same specs. Mike even purchased a special scanner to help with the codes the car created with a low battery. Saved me over $3000. I was so happy I tipped them. Do not go anywhere else. These guys are the best. "Customer for life." read more

Great service & affordable. I shopped around & made sure I got the best value. First time they fixed my car seat and this time was a A service with a new battery install hundreds under dealership costs read more

The best Mercedes service/repair in Colorado! I've been a loyal client for years for annual service and repairs, when needed - my 2010 GL450 is still running strong with over 200K miles. We won't take my car anywhere else. The entire staff is top notch! read more

Mike and the Hoover team are amazing! Our daughter (21) is doing a summer internship in Denver and one week after she moved out there, she experienced an issue with her car. Not knowing anybody in Denver, we told her to take it to MB of Denver. Huge mistake. They tried to charge our daughter $8500 for unnecessary parts replacement! Luckily, our longtime Mercedes guy found Hoover and we went there. They were quick, attentive and above all, HONEST! Fixed up our girl for $500 and we are grateful for their amazing service. THE BEST EVER. read more

I would not take my 2010 Mercedes GLK-350 anywhere else besides Hoover's for the absolute best service, quality and value in all of Denver Metro. Mike and Linda simply know how to provide superb Mercedes vehicle maintenance and service at the most reasonable labor and parts prices possible. I drive 45 minutes to take my car here and it's well worth it! read more

I am the second owner (since 1990) of 1981 380SL. 4 months ago, the car stopped while I was driving. My regular mechanic could not accomodate me for couple of weeks. I had my car towed to Linda and Michael at the recommendation of a friend. That event turned out to be a great thing for me and my car. Michael, not only fixed the problem, but looked over the vehicle and essentially fixed all the things which were not working properly. (even things like door lock, etc). The car is now running like its 1981. Truly,truly amazing!!!!! we will be taking ALL of our mercedes to Parker from now on. gratefully, D Kim read more

We have had the pleasure of relying upon Mike Hoover & his team for several years now, servicing our 2008 C and E Class Mercedes. Most recent example of their stellar service was today. After Schwab Tire incorrectly told us that the cause of one of our tires losing air was their claim that the wheel was damaged and was impinging upon the tire, we almost purchased a new wheel which would have cost several hundred dollars. Mike inspected the tire and discovered the cause of the slow leak, a small nail, removed it, & patched it all at no charge! Also whenever I 've had to take our cars into a dealership due to a recall, and they give us a 2 page long list of other alleged necessary repairs, I show it to Mike who laughs at the list and then tears it up. Hoover Mercedes is about as honest as they come, bar none. read more

I recently moved to Colorado and needed to get the battery changed in my Mercedes. I shopped around along with calling the local Mercedes Benz dealership. After receiving an outrageous price from the dealership I stumbled on Hoover Mercedes. From the first email I knew I was in good hands. Linda promptly replied and I decided to take my vehicle to the shop for the service. I've always been a dealership kind of gal but with everything going on I need to be conservative with my spending. The moment I walked in I was warmly greeted by Linda (who runs the office and is an owner). The waiting area is super clean and filled with treats-- such a nice touch! Linda did a brief intake and my car was scooted off to service, everything was incredibly fast and easy! Upon meeting Linda I knew I was in good hands and would not be taken advantage of. They offer excellent prices with quality, honest work. This is a family run business that actually believes in doing right by people. My car battery was changed in well under an hour and everything is running PERFECTLY. All of the technicians said hello and were friendly when they would come in and out of the office-- you can tell this is a great place. What a find!! Yay!! #customerforlife read more

Hoover Mercedes' has the smartest techs and owner when it comes to Mercedes' vehicles. Mike found and fixed all the issues with my car and went above and beyond. I can't recommend this place enough, amazing people. read more

Mike Hoover Sr. Is amazing!!! Honest, Reliable and has a lot of Integrity!!! He fixed my Mercedes Sprinter van on a day he was very busy and managed to squeeze me in. It's very refreshing to come across an Honest Mechanic, they're few and far between!! He knows Mercedes Benz inside and out. I'll definitely be a repeat customer. Thank You Mike!!! read more

Hard working, honest and sincere. I brought my 2014 E350 Sports in because of annoying vibration noise between 1500-2000 rpm, and it gets pretty loud. I know that it is really hard to troubleshoot this kind of problem, because you can spend 10 hours in there and found nothing! Michael Jr had to call in everyone to listen, touch on parts, move things around for hours on the lift while he pushes in the gas and listen. They even had to review service bulletins on over a hundred of Mercedes noise issues. None of them helped. Finally he found the problem and fixed it. I tell you, these people are dedicated with their work and they sincerely wanted you to have your car fixed, while they are honest and try to save you money. They treat you like a family. Recommended!!! read more

By far the most honest and reliable mechanic I've ever worked with in Colorado. They've done an amazing job on our ML450 every time. Will be my mechanic for life. read more

If you have a Mercedes vehicle, and you want your stuff actually fixed at a reasonable price, this is the place. Friendly folks who care. Took my vehicle to a dealer service center 3-4 times for an issue they could never identify the cause of. Took Mike out from Hoover on one drive and he knew within 5 minutes the issue and fixed it for me. One time I even showed up for a small issue and they fixed it free of charge. Great team! read more

Great service and amazing people! Appointment for routine service took less then half the time and cost much less I usually spend with the dealerships. Mike prioritized the recommendations with me, which was awesome so that I can space a few things out. Would not go anywhere else! read more

I needed some work done to my brakes and I thought I needed a belt fixed so I went ahead and called Hoover after reading the reviews. Mike Sr. helped me and he could not have been kinder and more honest. He told me the belt didn't actually need to be done right now and recommended I get the brakes done. He got everything done quickly and my brakes have been great ever since! I will say it's a little confusing trying to find the lobby, but you just walk in the main door and immediately go left. It's a small business and it's wonderful. read more

I have never in all my years of car ownership (I'm 49) had any auto shop and or mechanic be so reliable and honest when it came to car repairs. read more

Excellent service was on time. Scheduling was easy. Will definitely continue to use this company.

My son's car broke down on the side of the highway as we were starting our 15 hour drive to Chicago. We had the car towed to Hoover Mercedes and they were wonderful to work with. They not only took great care of the car and worked quickly to get us on the road again, but also worked to save us money. The whole crew there was friendly and very knowledgeable. They also came to pick us up at our hotel so we didn't have to pay for an Uber. Would recommend them to everyone. Great place! read more

Many times Hoover has come to my aid with extraordinary service that you just do not find at a dealer. Their pricing is very reasonable and fair and the body of knowledge about Mercedes vehicles in this shop is amazing. read more

I live in Westminster and while there is a dealer only a couple miles away, I will drive down to Parker because Hoover is the only service department I trust with my Smart and Mercedes. read more

Totally unassuming shop, hidden behind a building in a business park. Mike was able to get us in same day, he worked late to make the repair and was a fraction of the dealer. Very knowledgeable, and dedicated. There is little he does not know about Mercedes ( 25 years Master Mech. at a local Mercedes Dealership) He works hard to earn your business. He is a really nice guy, and works with his son. read more

I highly recommend Hoover MB! After a horrible, over-priced experience at MB of Littleton, I called Mike in a panic. I was selling my 2013 MB Sprinter RV and needed to have the SMS warning light taken care of immediately (something MB of Littleton had ignored during their $385 oil change). Mike fit me in immediately, patiently found the issue and fixed it for a fraction of the cost that MB Littleton had quoted me. He's honest, reliable, and knowledgeable--a rarity in today's world. If I ever own another MB, I will only use Hoover!! Cannot thank you enough, Mike! read more

I was one of first who gave to Mike good review. And he deserved it. But as business grown I guess business model changed. No more friendly talk to Mike about issues with car ( if Mike still there?). Some lady screen you from Mike and tried to give you "professional " advise. I would not be surprise if quality of work gave up to make $. So sad... read more

I took my Mercedes sprinter to Hoover Mercedes for service a couple of times. It was a fantastic experience! I can feel how Michael and Linda really care about their customers. I spoke to another customer in the waiting room and he had exactly the same thought. I will keep going there as long as I have the vehicle. I will recommend them to enyone to drives this brand. Thank you so much! read more

Very pleased with Hoover Mercedes. They are the go-to for Mercedes repairs and maintenance in the Castle Rock and Parker area. Our experience in the last 3 years has been smooth and pleasant every time. They always sit down with us to discuss issues and options. They have availability and can usually fit us in quickly if there is an emergency. Great value for routine maintenance- they trained with Mercedes and worked at dealership service departments for years. I have full confidence in Hoover Mercedes. read more

They were so wonderful to me over the years. I had an older vehicle with unique problems. Mr. Hoover and his son were extremely patient and helpful each step of the way. Ultimately the problem was more trouble than car was worth so I traded for new. Not a Mercedes this time, but I would consider buying another just to work with Hoover Mercedes again. read more

Anyone looking for a great place for Mercedes repair? You can't beat the care and service you will get at Hoover Mercedes. The owner (Mike) is outstanding and I'm very picky. There is only one other person I've ever trusted to work on my cars and that's because he is a very close friend. My friend does not work on Mercedes so I was forced to find someone else. As a woman I have found so many repair places that will try to take advantage of that. Fortunately I had a dad who taught me the basics about cars and why I can spot a fake and avoid the shops that try to pull one over on me because of my gender. Mike is extremely genuine and will tell you straight up what needs to be done and won't try to oversell you on crap you don't need. He's one of the few truly honest repair guys out there. I have taken my car to Littleton Mercedes 3 times to get my headlight fixed and other than the benefit of driving a brand new Benz for an extended period of time there was not much good I could say about the service at the dealership. For a small fee, Mike tested several of the components of my headlights and was able to diagnose the problem in less than an hour. Highly recommend this business. I will use him from now on. No doubts. read more

The best experience I've ever had when it comes to deal with automotive professionals!!!! Very knowledgeable, fast service and prices are extremely reasonable!!! Highly recommend!!! read more

Mike Hoover has forgotten more than most mechanics will ever learn. He is a wealth of knowledge on Mercedes Benz and cars in general. Very reasonable prices what's better than Mercedes Benz dealer worksman ship in my view. Will always be my mechanic read more

Stopped by to have the oil checked in our Mercedes as the dash light chimes telling us to check the oil at the next refueling. We stopped in today and one of Mike's guys checked the oil, added a little and said we were good to go. When asked what this cost was we were told, "you always service your vehicles here, this is on us". The staff, the service, the cost, we were SO FORTUNATE to have found a great shop of honest hard working mechanics you can trust to do whats needed at an extremely fair price on any vehicle, but they specialize in Mercedes. We LOVE this shop and rave about it to all our friends. Thank you for always taking care of us and making us feel welcome at your shop, we appreciate it so much!!! read more

Hoover Mercedes is a a absolutely the best place to go for Mercedes Repair in Parker and even Douglas County. Mike Hoover and his team are incredibly caring and took care of my wife's ML350 for around 40% less than the dealership and their actually honest. He advised me on what needed to be done and what we could watch and determine need repair in the future. I came back again to have my parking lights replaced and hitch wiring checked and his team spent a good 30 minutes working on it and got everything fixed. I went to go pay and he said don't worry about it. While their might not be the glitz and glamour or free breakfast pastries here, there in integrity and that's all that counts. read more

I was introduced to Mike and Mike Jr. at Hoover Mercedes by a mutual friend. Believe all the hype you read online because they have an amazing shop. I had them look over a Sprinter i recently purchased to make sure everything was sound. Not only did they look it over and make sure everything was good, but they got me in with a days notice. To top it off they completed the inspection for free, after multiple offers from me to pay. Don't waste your time elsewhere, bring your Mercedes to Hoover. read more

There are few car repair places I trust. This is one and at the top of the list. Great service great communication and most of all and very important honest honest honest. A shout out to all and Mike the owner. read more