It's been a while since I enter a Hooters, but was craving it. This is a really nice Hooters. Super modern and clean. The waitress was very nice and helpful and because it was Wednesday, they had a deal where if you buy 10 wings, you get 10 boneless wings for FREE. We ordered that, Fish Tacos and curly fries. Our choice of sauces were mild (that buttery goodness) and a dry rub called Texas BBQ. The dry rub was eh, but the mild sauce was perfect. The curly fries are always a good side dish with wings. The tacos were huge and filling. Overall, everything was delicious and the service was great! read more

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We went there as a celebration after a local marathon. Our party consisted of 8 adults and 1 child. Our server even through she was in training provided excellent service. Our food came out in a timely order but the wings has an excessive amount of sauce on them. I didn't want to make a fuss but definitely let it be known when asked by who I assumed was the manager how was everything that the wings could use less sauce. To me no one does wings like Hooters but if the quality of food isn't consistent unfortunately I will have to start looking elsewhere. read more

Hooters - American Near Me - Midlothian, Virginia

I didn't end up eating here. As soon as I walked in, it felt more like a dark, dingy strip club than a restaurant. The vibe was uncomfortable and not welcoming. Everyone working was glued to their phones like zombies. The whole place was. A waitress handed me a menu and sat me at a table, but the menu was so sticky the pages were stuck together. That alone was enough to make me look around and take in the overall cleanliness. Once I did, I noticed the place just felt dirty. Tables didn't look wiped down, surfaces were sticky, condiments unfilled and it didn't seem like cleanliness was a priority at all. I decided to leave without ordering anything. I genuinely hope they take the time to deep clean and improve the atmosphere because it's not somewhere I'd recommend in its current state. read more

The service was very slow. The onion rings were awful. Definitely frozen and very poor quality. We were not offered the sauce that comes with it either. The music was awful as well. We won't be going back. The quality has gone. read more

Had problems with ordering through the app so decided to call instead! Omg - on my first try, lady answered the phone and asked me to hold. When no one came back on the line after 9 minutes (yes, I was dumb enough to hold that long) I decided to call back. Some gentleman answered immediately, but guess what? He couldn't help with the app because it's run by a 3rd party and NOT Hooters. If I ordered via the app I would have gotten 20% off my +$50 order! But that promo cannot be honored at the restaurant (huh?) Remember of course the app doesn't work! But wait, it gets better! I needed 50 wings and initially he told me I could mix them up. I wanted 40 breaded mild and 10 naked mild. I bet you can guess what came next. He couldn't break them up that way. He advised I order 10 naked and then two 20 piece breaded (okay I say to myself maybe he's just not good with math) which would equal 50 wings. At this point I'm feeling a little less salty about the app and promo fiasco. ....until he tells me it's going to cost $15 more ordering that way! I have never worked so hard for some mediocre wings in my life! Thank goodness there are other places offering wings....This place just needs to close already. read more

Plenty of parking and then it goes downhill. The building has been completely neglected. The walls are terrible and the little bit of the kitchen we could see was disgusting. The staff meandered about like they were lost and unaware that they are at a place of employment. There was a single server and so many staff walked right by a pass full of food waiting to be delivered. The service is slower than a sloth. And after waiting all that time, my wings were so cold it was literally like they came out of a fridge. The bones were cold. But we didn't have another hour to wait for new wings. Sadly, this is the third of the Hooters in the area we have tried and they are ALL falling apart. IMHO, stay away until they get a leadership team that cares about the business! read more

We came here late at night just to grab a quick bite, but almost 3-4 hours later, we left disappointed. Despite there being only about 20 guests, most of whom were sitting at the bar, there were only two servers on the floor. One waitress seemed preoccupied with chatting with a guest, who appeared to be her friend. Our drinks took forever to arrive. We were a party of six, and drinks came out sporadically, one every few minutes, with even the beers arriving at different times. The food took absolutely forever. We had a view of the kitchen, and at one point, we saw an employee standing on the grill or something on the grill to clean out the vent. During this time, no cooking was happening. Our meals arrived piece by piece, one meal every minute, after waiting for over an hour. Overall, the novelty of Hooters can only go so far. A pretty face is nice to look at, but I don't want to stare at it for five hours while waiting for chicken wings. We joked that they were trying to catch the chicken before making the wings. I wouldn't recommend this location. They need someone to step in and fix it because something is clearly not working. read more

The food not good at all...drinks are over priced....The waitress not friendly didn't spend much time there... they got away from the steak fries which was my favorite now the curly fries taste like card board... I occasionally stop by to have a beer... read more

The manager's reply that things are "out of his control" is sad when its the manager. As a non-restraurant business owner, I would consider steps to take to prevent this from happening again-- like having the person processing doordash orders confirm ingredients for philly cheesesteaks since you NOW KNOW THERE IS AN ORDERING ISSUE THAT ITEM FROM DOORDASH. I don't know, call doordaah??? Call customer? 2 minites. Or when you're NOT in the middle of busy service call the owner, or the corporate office and tell them you have an issue and have them correct it at that level. Anything accept, "I can't help you." But there is always a solution. read more

Hooters - a beef sandwich and french fries - American Near Me - Midlothian, Virginia

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Avoid at all costs, go to Buffalo Wild Wings instead-- the waiters here are only interested in hanging out with each other and collecting tips, and this is a problem that seems like it's endemic to the entire staff. Ordered wings and fries online, I'd had a long day and wanted to simply pick the food up and head home. When I arrived I spoke to a woman at the hostess station and paid my bill. She told me that the food would be out shortly, then walked away and did not ever return. I sat near the hostess stand and kept attempting to flag down waitresses, all of whom saw me and then quickly looked the other way. Several of them, including the woman I talked to originally, spent most of this time chatting at the window near the kitchen. After about thirty minutes (not an exaggeration), another waitress arrived at the hostess stand and dropped a bag of food, then left without addressing me. Turns out this was my food, but I had to wait another ten minutes as there was nothing on the bag to identify the food as mine. In the end it took two waitresses working as a team to come back, with attitudes, and rifle through the bag to confirm before I could leave. You expect this kind of thing from a place like Hooters, but this night was just over the top. I write this review just to add on to the folks who have already reviewed the problems here-- y'all's management needs to really consider a change of approach. read more

This is the worst Hooters I've ever visited. The food was ok but my food came out after my hubby and daughter were almost done eating. The server was super sweet and very attentive but it didn't change my hunger. The ambiance was the end of it for me. It was obviously an older establishment which is forgivable. What is unforgivable was how obviously neglected it was. The bathroom was ignored such that the largest stall was out of toilet tissue. Can you guess how I know that? Can you guess when I figured it out? Yep. You guessed. You can also guess that because there are other Hooters in Richmond, I won't visit this one again. read more

I placed an order at 1:39. They told me in an email. It would be ready by 2:09. When I arrived at 2:05 they told me it was going to be another 15 minutes. "I'm sorry we're really slammed today because it's the first day of NFL games." As if no one knew a sports bar would be slammed today? Perhaps you need to change your software to schedule for longer than a 30 minute turnaround on a pick up order on a long awaited first day of football. I this is not my fault and unfortunately I've already paid for it and given them a 15% tip for doing what? Very disappointed! There are plenty of other places that serve wings nearby! read more

Hooters - Order confirmation showing the promised pick up time - American Near Me - Midlothian, Virginia

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My co-worker and I were staying overnight in Greensboro, NC and we decided to visit the Hooters on Gate City Blvd for dinner. The food was good but the building and ESPECIALLY the outdoor patio area was HORRIBLE. Both my co-worker AND I had some sort of residue ALL OVER our hands and clothing from sitting at the outdoor tables. While we were eating, my co-worker noticed dark residue on his hands from where he had rested his arms/hands on the outdoor table. I immediately glanced around at the rest of the tables and chairs and noticed they were ALL in dire need of cleaning, not just needing to be wiped down, but in need of major pressure washing and scrubbing. When I returned to my hotel room and changed clothing for the night, I noticed dark, dark smudges ALL OVER my jeans and the arms of my long sleeve shirt. I have never experienced this anywhere I have ever been for dinner. Take my advice and stay away from this Hooters location. It's NASTY! read more

I ordered to go food from here tonight in a pinch. Alex was super helpful to add something last second and the food looked great and came out on time with everything exactly as ordered. It is over salted for my personal taste, but the kids loved it! read more

My wife and I have been going to the Hooters in Midlothian Virginia for many years. We usually go twice a month for wings, beer, and pretzel bites. Our orders usually run about sixty dollars each time. A few weeks ago we ordered our normal wing order of 20 wings, Five bbq, Five garlic, and ten with dry rub. We were told there was a management or kitchen change and they could no longer make this type of order. They best they could do is serve 20 fried wings and get the sauces on the side. We tried this and will not do it again. There is no way to get the dry rubs to stick to the wings once they start to cool down. I sent an email to Hooters to ask if this was actually a new policy, and they failed to give me an answer. Their response was: Based on your survey response, we didn't live up to our "Hooters Make You Happy" experience. Each time we receive a survey response, we directly review your feedback with our team members. We are here to make our Guests HAPPY! We are committed to improving ourselves every day and rely upon guest feedback in order to do so. While this experience was not ideal, we look forward to making your next visit more Hooterific! I am disappointed because I wanted an answer as to whether they have changed their policy regarding how they process the order. If their policy has changed, I want to know because we do not want to return if this is a new policy. Their foods are delicious, so I am hoping it was a one-time event. read more

god awful wings, tasted like they were soaked in dish water! $56 dollars thrown in my trashcan!

We just stopped by today for a few beers. It was crowded because everybody was here to watch "the game." So we considered ourselves lucky to find two open seats at the bar. First thing I noticed today is the temperature inside...it's about 70 outside so I don't know if there's heat on or just no a/c bit it's warm in here with the crowd. We don't have high expectations because after all, it IS Hooters. It took a while to get the one bartender here to wait on us, but she was friendly and doing her best (compared to some of the other girls). The beer was not great...all the kegs are putting out foam so we waited probably 15 minutes for our first pitcher...the bartender advised that the Miller Lite wasn't tasting good so we opted (reluctantly) for Bud Light which was tasting FLAT. After asking if ANY taps were dispensing properly we opted for Coors Light which was ok. The keg area is apparently too warm so the kegs aren't up to par. There was a server taking up a seat at the bar with her food and phone. She wasn't there the majority of the time but the staff should NOT be taking up customer seats EVER in my opinion. They should have a break room which they apparently don't have. All things considered, the staff was friendly and relatively attentive. The bathrooms are in pretty good shape. Some updating would help....overall still a good place to come fora beer and a game, but don't expect any greatness unless you're male and good looking (and not with a female companion) read more

Hooters - Nobody home - American Near Me - Midlothian, Virginia

Friendly service. I had an exceptionally well made serving of wings. Cold beer and the game was on. Nice way to spend a few hours on a Saturday afternoon.. restaurant was clean and service was prompt... read more

Got the 10 classic BBQ wings. They were cold and flavorless. Only thing that had flavor was the BBQ sauce on it and the blue cheese i got with it. The Customer service was bad everyone's on there phones and doesn't care and acts very rude. I will never be coming here ever again or any other hooters. read more

It is really bad experience... server came and ask for id to old guy he is 60 yer and he had to get out to the car get his id. We saw she wasn't asking any other peoples....we are waiting to place order no one comes and ask.... Hence we ordered drink already since then 30 minutes, Manager came after 15 minutes and said ohh it law and all. We said ok. Since then waiting on server to get order for food and bring us drink... still waiting 30 minutes no one.... We are not satisfied at all... Do not recommended any one.. read more

Hooters - a menu and glasses on a table - American Near Me - Midlothian, Virginia

Absolutely worse customer service. Came on Veterans Day on 11/11/22 and waited 20 minutes at the door. It was about 4 different parties all Veterans waiting to be greeted. I had to ask for the manager to be greeted and with an attitude she said she's not sitting anyone for the next hour. I don't like how for 20 minutes every server and manager walked past everyone at the door waiting without letting us know there was a wait time. I had to request the Manager to be told of the wait time. Everyone left after the Manager Max said something since her attitude was so bad. Never coming back to this location. read more

A few weeks ago we ordered a delivery order through Door Dash. We waited an hour and half, and then we finally called the store. The manager said that they were having problems with Door Dash. He offered to replace the wings and I picked them up. The food was meh but my daughter seemed to like the Daytona wings. Fast forward to yesterday, she wanted the wings again. First it is like 18 bucks for 6, yes, six wings. This time we ordered through their website Hooters.com. Again, an hour and half goes by and I call. This time, it was a different manager who said I needed to contact Uber. I said I didn't order through Uber. She was like "well we use a third party delivery service and we have been having problems with them lately." I said that wasn't my problem. I wanted the food. She said to call Uber and reissue a ticket. I asked her what kind of business takes your money, doesn't deliver and then wants the customer to sort out the mess. I explained that the last time this happened the manager remade the wings and I picked them up. She would not do that. I ended up getting a refund which will take 7-10 business days. She offered me a $15 store credit for "next time". Pfffftttt. There will be no next time. Ironically, we ordered at 8pm and at 11:30pm I get a notification that someone dropped my wings off at my address. Opened the door and there was nothing there. Never again. I don't need to overpay for mediocre wings that I won't receive and deal with poor management on top of it. I'd rather eat Alpo. read more

My 4 stars is for my server Mo and MO only! Food was okay, drinks very strong and again the server was nice. The bathroom GHETTO!!! Oh and the skinny white short haired waiter looking like the bugs off men n black all skinny no ass bent back is RUDE AF! She ran into me twice not once but TWICE and didn't say excuse me! Her table left because she was rude. If I had her name I would mention it but you know your staff working tonight 12/2/2020 at 5:30pm she isn't hard at all to miss! Never coming back, $87 wasted but the tip to MO was worth it! read more

I had not been to Hooters over 7 Years. So today as of 12/5/2020 I was craving some lemon pepper breaded wing. When I arrived home and fix me a drink and started eating, the wings tasted uncooked on some wing. She the photo attached. I really missed them and I hope they do better. read more

Hooters - 6 Lemon pepper breaded wings Just order it today as of 12/5/2020 and it was not cooked all the way. Very disappointed. - American Near Me - Midlothian, Virginia

Was in town at the La Quinta next door for 13 nights for work. This hooters does it right. The wings are perfectly cooked, the bartenders are great (even when circus carney are in town in the lot next door and come in sheetfaced and act like aholes to the bartenders). This hooters is my fav by far, they just need to get the lights fixed outside, it looks closed at night but it isnt. read more

Surprise review here in that our local hooters is one of the best I have been in (and I'm not reviewing based on waitress looks I'm reviewing based on the restaurant). I see this location doesn't have a high amount of stars but in 2014 they completely remodeled this Hooters to the new corporate standard and it made a huge difference. This is probably the best sports bar in the area of chesterfield towne center. Lots of TV's, great drink, great food (yes high quality food - check out the crab legs they are done perfect... and grilled Daytona wings). read more

Walked in and sat right down then it went downhill frome there. 20 minutes to get drinks.....another 1 hour and 15 minutes to get our food. It was a greasy terrible mess....curly fries were cold. We didnt send them back because we were starving and didnt want to wait another hour for them. Totally disappointed....wont go back. read more

This hooters use to be the best in the RVA AREA has totally went downhill waited 5 minutes to be seated the 10 more minutes to ask for drinks and appetizers then get cut off assuming everyone is to busy hanging out together after waiting 25 minutes finally get to place an order after getting it wings are wrong but after waiting for 45 plus minutes I didn't complain will not be returning to this location again ever since Covid hit this place downgraded and I'm not one to complain ever but this is bullshit wish I didn't have to leave a star they don't deserve it read more

Came in for a bite to eat because I was having a cheat day on my diet... usually I would get the wings(obviously) but wanted a cheesesteak. I've heard they are amazing. Well YES it was good but my bun was so hard. So I sent it back to have it remade! When it came out the second time the peppers and onions were hard and not cooked and the bun wasn't cooked at all. The manager Jamie Cory, came over to our table to speak with us. What an awesome manager!!! He went above and behind to make sure I was full and satisfied with our experience! Ended going for the burger instead of the cheesesteak!! GREAT idea!!! The burger is AMAZING!!!!! Juicy, hot, fresh and just delicious and our server Brooke was amazing as well!!!! She was friendly, prompt, and fun! The experience started off not so good due to the food but ended up amazing!!! read more

Hooters - Double cheese burger - American Near Me - Midlothian, Virginia

Me and my family love coming to hooters it's our favorite spot to come but this night ruined our time... we came to hooters to celebrate my mom birthday the young hooter lady that was our server provided well service for our party of more than 20. I even checked on google what time they would be closing to not bother them at it said 12:00 AM but as we were being kicked out at 10:27 this other young lady who looks like she doesn't work there because she didn't have a uniform looked like an American white woman with a black hoodie and black Bennie, black leggings and black and white converse was yelling and clapping at us saying "bye! BYE!" Repeatedly it was embarrassing for her to do that and give this company a bad image. It wasn't our fault google has the wrong hours. At hooters, we as customers who are RESPECTFULLY should not feel as disrespected by those kind of people. The server had nothing to do with this but that white lady with black clothes overdid it. And the manager that was wearing a blue shirt and what looked to appeared a blue hat was just watching her disrespectful, it was very immature of the both of them, even after we left a good tip... I would never come back her for the disrespect I received when we just wanted to have a fun time without having people disrespect us. The best way to come across a problem where people are still at the restaurant after normal hours would simply be asking politely to leave and letting them know it is overtime. As a former restaurant owner this would not be a way to treat our loyal paying customers. And I hope she sees this and realizes she's the one that looks embarrassing 01/17/2023 At 10:27 PM Party of more than 20 read more

Waitresses are very nice and a few have better asses than mine (gym goals)! Good always good and management is on point with tv channels for UFC fights! read more

Before we sat ourselves at the bar there was a sign outside that said new management. So we thought great maybe they were going to try hard. Nope. We asked for two drinks and water from the one waitress. Got the wrong drinks and no waters. Ordered our eats. Orders wings with sauce on the side. Got all wings with sauce and a dry rub on them......never ordered dry rub. Also they were so cold. We waited a long time for them so I imagine her talking to one guy for 15 minutes while other people tried to get her attention and she ignored was the reason they were cold. We knew there was no point to order again. Every wing was so small. Hooters is for wings...every wing was smaller than my pinky. They have baby wings. Come on hooters. You just have baby wings???? My girlfriend asked for waters. She gave us one. It will take a lot for me to show up again. But really we went there to drink and have wings. Both were wrong. Really....you have pinky wings???? read more

So I was in a chicken wing mood this weekend and ordered hooters delivery two days on a row. I've had a few good experiences with this location during dine in service but take out can be touch & go.... So Friday night we ordered twenty wings total: 10 habanero bbq and 10 chipotle honey. The wings were excellent. So good that we decided to ordered more chicken wings the next night. $75 order to be exact. 10 lemon pepper dry rub wings, 10 Daytona wings, 10 chipotle honey wings, and fish tacos... All I can say is: What a disaster! The daytona wings were burnt to a char, looked burnt, tasted burnt! So I'm not sure why or how they even left the kitchen. And the fish tacos, one of the tacos had no fish in it. Only the taco topping. Just ridiculous!! Really nothing more to say other than I will have to give this hooters a break for awhile. Im adding onto this review because my takeout order from last month wasn't bad at all. I got the chipotle honey wings and fried fish tacos. I'll post pictures. So every experience hasn't been bad but the latest experience was awful. read more

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If you go there make sure you dont get Ashley as your server. She is rude, racist and absolutely unpleasant. Not only did she talk to us rudely but also threatened us by saying her manager will call the cops when she didn't see us leave cash for the tab while closing out. She chased us out to the parking lot only to find we had not only paid the tab, but also left her a tip that was undeserving. This was supposed to be a pleasant experience as I was visiting VA but Ashley turned it into an unpleasant experience. The Ashley I'm refering to is short and brunette. If that matters! read more

first of all, my food was delivered to the house down the street and my husband had to, embarrassingly, go onto the neighbors property to retrieve my meal. second, the fries were so dry and cold it was like eating chunks of slightly damp cardboard. the only dampness came from the giant glob of ketchup to make it somewhat edible. my boneless chicken, oh, the boneless chicken was the worst part. i was traumatized after that. that chicken was so over cooked and dried out that the sauce wouldn't even stick to it. it was crunchy on the inside and soggy on the outside. dis-gust-ing! read more

Went tonight because I was craving wings. Was sat in the bar with my daughter and husband when there were tables in the dining area. Our waitress Bailey was one of the bright spots and was fantastic.unfortunately, there was a scuffle in the bar and the staff did NOTHING. There was a patron at the bar who broke it up. Food was just okay. Won't be back. Going downhill faaast! read more

You know what Hooters is. I'm not even going to go there. What I will say is how impressed I was with the service and renovations this location has done in recent years. It's been quite a while since I've been to a Hooters establishment, but used to come quite frequently as a young man. The food is pretty much the same, although they do now offer grilled/smoked wings in addition to their famous fried and naked wings. They also offer salads, tacos and burgers, and have a much more varied selection of beverages (both alcoholic and non-alcoholic). Wednesday nights are all-you-can-eat wings for $15, and they also offer race day and fight night specials for $15 as well. You get 15 wings and a pitcher of beer or Dew for said price. A good place to hang with the boys, take in the sights and sounds, and enjoy some wings and beer. Delightfully tacky, yet unrefined. B+ read more

It should have been a crime how cold my beer was. Literally, my napkin disenagrated because my beer was so cold. The wings were AWESOME. Our waitress was kicking A** and taking NAMES. I loved the whole experience. This might be my new Hoots. read more

Terrible service for online order. Time for pickup was over an hour late. First time the food was wrong. Then waited 30 more minutes to fix my order. read more

Food was good that would be an understatement everything was over salted undercook it was disgusting. I haven't been to Hooters in the last 4 years being deployed overseas I thought it would be a nice American treat to get me some chicken wings and a beer it's not like Hooters actually have Hooters there so go for the next session the food. So why don't I tell you how I really feel again beautiful place was clean service was horrible I asked for a second drink the server asked me if I wanted to go in a to go cup, I just left. Can I give the iconic American business chance but that's last time I'm ever going to Hooters with no Hooters read more