Came here for the fight and they said it was a 2 hour wait and you couldn't just sit at the bar, there was a wait list for that as well. About 90 mins into the wait, two people who had only come in 20 mi a prior sat at the bar and no one said anything to them. Asked the manager on duty and he said he wasn't aware of it. This place is a joke and completely unorganized. read more

Well I thought I would venture out to find a better hooters than the one on Duluth hwy yet this proved to be a disaster! We were told 20 minutes for a table which isn't a bad amount of time but the problem was that tables were open! After 5 different groups containing 4 or more people decided to leave a family was finally seated and it was made abundantly clear the wait was that they were not cleaned! No more Hooters for me! There isn't any eye candy at these restaurants anyway unless you like beer bellies! read more

The experience is terrible. I am disappointed to pay for it. I haven't been in awhile because of bad service and orders being messed up, but decided to go back because the wings are great. That was it though..... they messed my drink order up, brought the wrong flavor of wings, and brought out cold food. It will be a long time, well never that I will spend money there. Shame... such good wings. read more

I have been coming to many Hooters locations across the U.S.; and never felt as welcomed and catered to like this one due to my waitress/server Jasmine. She definitely made my Hooters dining experience worthwhile! read more

This has probably been our worst service ever at Hooters. We had to wait 10 minutes to be seated, even though there was no one else that needed to be seated and plenty of tables available. After being seated, we sat there for another 15 minutes with no server to even take our drink order or to let us know they'd be with us shortly. The tables on each side of us were seated after us and had already received their drinks and put in their food order when we decided to give up and leave. We tried several times to get the Manager, hostess, and any servers attention, but were ignored by all. There's no excuse for the level of service we received as the restaurant was only about 70% full. read more

Last Wednesday my friends and I decided to grab wings together since we all had the day off. I was very optimistic about coming to the new location but Hooters did not meet my expectations. We had a group of 8, and when they seated us down they put us in 2 groups of 4 seated at different tables. Ridiculous if you ask me, I came to eat with my friends not to be sat with only half my party. I ordered the wingsday meal and my girlfriend ordered the buffalo sample platter. All of our food came out very late (45 minutes) and when they came out the wings and shrimp were cold... When I asked the server to heat them up, she was nice to give us another fresh serving of the shrimp. This really disappointed me as it was my first time at Hooters read more

Ordered wings and curly fries. I'm never ordering from this location. Food was cold, wings had a horrible taste and were not fresh at all. I threw my order into the trash because i know i was going to get sick if i eat that food under those conditions. read more

Waited 15 minutes with no service and waitresses standing around in there phone and looking at the tv. Floor wasn't even swept before we sat down. No manager in sight and when we asked another waitress if we had one she went to go find out and never came back, food service would have at least taken drink orders and helped her coworker out. read more

There are many available tables but they let us wait 20 mins. We ordered wings with a side, and we waited for more than half an hour for that simple dishes. When we started to eat, we found the wings are not enough. We told our server and she didn't even apologize. It is like our fault to find out their mistake. Won't come back again. read more

Have been here several times and we are always made to feel special and comfortable. Love the Daytona beach wings and the best tea ever!!! Quick service and great atmosphere. Large and clear TV's! read more

This location is notorious about having snobby servers apparently they forget that tips is what they're working for and I'm always happy to always to leave a dollar or two dollars due to the fact oh sorry service I have never been to this location for almost 2 years and I choose to go to Anderson and drive the extra 10 minutes due to the fact their service there is phenomenal to that of La Cruces New Mexico in Dallas Texas Hooters and which I normally eat at Hooters every time I go out during the the Fire season read more

I've said it before, and I'll say it again: these review sites should provide an option for zero stars. Even one star is a compliment, and this place deserves neither. My wife and I, along with another couple, came to this Hooters location on New Year's Eve. We were promptly seated and told a server would be right with us. After about 10 minutes of patient waiting, I asked a passing server if she knew who was working our section. She said she would find the person. Several more minutes passed. I asked a second passing server the same question, and she had the same response. My wife eventually became frustrated and went to find a manager. He came, apologized, and found a server to take our drink order. She also took our order for appetizers: an order of fried pickles, and an order of nachos. After 15 minutes, the fried pickles arrived, but no nachos. About 20 minutes more, no nachos and no server to take our order for the meal. We spoke to the manager again, and he promised to see what was going on. After a few minutes he returned and asked if the nachos were there yet. After being told that they were not, he goes to the kitchen. When he returns, he tells us that there wasn't even any chili for the nachos! A bit of information that could have been shared with us 40 minutes earlier. The food was eventually ordered, and brought out. The manager did comp the meal. When we left, as a gesture of good will, my wife left a tip. Before we walked out the door, my wife mentioned to our server (standing near the door with two other servers) that despite the experience, she left a tip for her. Some awkward smiles were exchanged, and we walked out. What the young lady didn't realize was that one member of our party had gone to the restroom a few minutes earlier and was walking out the door about 30 seconds behind us. We were told that the server was mocking my wife after we left. Needless to say, we will not be returning to this restaurant. read more

I ordered the wings and they were tiny. Asked for them extra wet and they came dry with very little flavor. I asked for some extra sauce on the side to solve that issue and they brought me some sort of pasty sauce. I asked if it could be melted (so I could actually put it on the wings) and they brought it back half melted---paste surrounded by a little liquid. Oh, and there was a long wait and the buzzers weren't working. The hostesses didn't seem to care, they were talking about who could go home and who had to stay. This place sucks. Buffalo Wild Wings is 2 minutes a way. Go there instead and thank me later. read more

It was a fight night, was gonna sit with Callie, but she said she wouldn't have time for me. So I sat with Taylor who did a good job, granted it was busy and she didn't quite was able to give us her full attention, but her service was good. We finished up, paid and left. Was then had a text storm from Callie complaining and ranting about how our tips weren't adequate and how she wasn't grateful with $10 tips that I've previously left her, but I didn't hear any complaints from Taylor as to our tip we left her. It was 15.5% of the bill. One thing people have to understand is that tips aren't automatic when you go to sit down restaurants, tipping is a sign of generosity and what the customer thought of the service they were given. Now I tip generously and pretty accordingly to the bill. To have her who I didn't even sit with tonight, blow my phone up with bs drama like that, is absurd. So if you visit Hooters Mall of Ga, and you want great service, sit at the bar or with anyone, but Callie. She won't be grateful for your tip. I hate leaving negative reviews, but sometimes you have to. read more

Awful! Was told 45 minute wait. After over an hour, Never got a table. We left. Slow turning over tables. Not enough servers. Poor management communication. read more

Ok, so maybe management read all these bad reviews and made some much needed changes. Our server was very attentive and the food was typical Hooters food which we all liked. The only thing I didn't like is the new style and layout of the restaurant. I like the original setup where you can see the kitchen. All in all we had a pretty good night out read more

I'm not ashamed to admit I love the Hooters chain. Love the breaded wings medium with a cold mug of beer, sometimes splitting a burger with my wife and getting wings too. This Hooters needs to get its act together. The wait time for our food was long, and even though this location is new, the cleanliness of our booth was unacceptable. The wings and fries were ice cold while burger was good. Just dissapointing service and quality. read more

Came in to eat here today for the first time in years. Food tastes 100 times better than I remember and service was amazing! Gisell was so great!!! Will definitely be back and ask for her! read more

My husband and I went to Hooters Mall of GA for lunch last week and tried the new smoked wings for free, thanks to Hooters! The restaurant is newly built and very clean. Our server was very nice and attentive. I think the uniforms are tacky, but it doesn't detract from the experience too much. Now for the wings, the smoked wings are awesome! I'm not a huge wing fan to begin with, but I loved these. I ordered the Texas BBQ rub on mine, and my hubby got the jerk rub with a side of cajun sauce. They were all very tasty. We have a few free wing coupons left and will be happy to go back and order them again! read more

There is nothing "hot" about this place. Sat at the bar, for 15 minutes just for our bartender to acknowledge me and the other girl I was with. She was very rude and seemed to be hating her job. Bar was a wreck so she chose to clean that up first before bothering to take our order. She served a guy that sat down after us his beer first. I am a bartender I know how it works. I'm very disappointed in the service. I came back later at like 8-10 an Valerie gave me outstanding service to make up for what the other girls lack I love her to pieces! Other than that I wouldn't sit with anyone else read more

Very Disappointed. My husband was turning 40 and thought a fun place to go to have a drink and some food with some friends to celebrate would be Hooters. I've been to other hooters before and they have a such a fun birthday dance and usually great service and fun atmosphere. NOT THIS LOCATION. We ended up having 18 people in our party. Before you get all that's why the service sucks let me tell you I called ahead and let them know so if they needed to call in another waitress or whatever. My friends arrived before I did because it was a surprise for my husband. They asked for the high-top bar side. We all like to drink a little. :) But the ended up sitting us right by the door. In the middle of the main walk way. After we got there we ordered a beer and it took over 10 minutes and I had to ask again. Before my husband and I got our beers they already were forcing food orders on one end of the table. Literally we just sat down. But whatever not trying to make a scene. They took everyone's orders and then we didn't see anyone for over 20 minutes. One of my friends had to beg for a glass of water like 3 times before they brought it. I finally just ordered a pitcher. The end of the table that the waitress started with food started coming out. 7 of my friends had their food and 11 didn't. They were DONE eating by the time the 2nd wave of food came out. and my mother in law, who ordered a salad was the LAST to get her food, again after pointing out that she didn't get her food. The waitresses never asked me if I wanted ANYTHING I had to ask for everything. They were so very inexperienced, both of them. I spoke to the manager (David) and explained to him that we hadn't seen either of them in quite some time and he said we put two on our table. He never came over and asked how we we were doing and was in fact rude to one of my guests. Another of my friends ordered a drink and the waitress didn't know how to order that so she had to go to the bar to order it. The bartender was helpful and actually came out to our table to ask my one friend if she needed another drink. The bartender came out and asked her more times than I was ever asked my waitress. Cons: Didn't get drinks before food order was taken. Didn't get to eat at the same time. Had to repeatedly ask for things Table seating was horrible - they need to put some shades up the sun was intense and bright. What happened to the fun birthday dance they used to do? the manager completely unhelpful Pros: Our good friend paid our tab. The bartender Another waitress whose section we were supposed to sit in. She led the song A few of my friends ordered the smokehouse boneless and said they were really good. Fried pickles were pretty tasty but she didn't bring the sauce, I had to ask for it. I will not go back to this location. There are way too many better places to eat at the Mall of Georgia to endure that again. Parma, Longhorn, Kani house, to name a few places that are waaaayyy better. I'd even go to Buffalo Wild Wings over Hooters and BWW kinda sucks too. read more

Get here, open booths and tables. Asked to wait for 10-15 minutes. . New people come on and they are told to sit wherever they'd like. . Okay, get a seat and wait another 30 minutes before we go find the manager and ask if their is a waitress in our section. We have been passed over 2 dozen times without anyone saying anything to us. Over an hour so far and still no food. . . With a 2 year old and a baby. And people who arrived after us have already gotten their food. Almost forgot no appetizer plates/plates at all. And drinks all empty read more

A nice and new location with average food and average service. I long for the Hooters of old. Step it up or you won't last. Don't trust me? Look what happened to the Kilt up the road. read more

The food wasn't great and the beer was flat, by my waitress, Grayson, was top notch. I'd come by and eat weird wings and drink flat beer every night just to be around her more. Too bad I'm not from this area. #grayson read more

Highly dissatisfied. Food took forever to get. Our poor waitress Lexi was getting screwed by the manager and the kitchen. She busted herbutt for drinks and getting our food. Sad a good place goes to crap so quickly. Also the wings are also much smaller than used to be. And even with a light rain the satellite TV was out. We won't be back soon. read more

My best friend and I decided to dine in at Hooters tonight. We arrived around 10:30pm. Upon arrival, we waited about 10 minutes before being greeted at the host stand. Waiting to be sat was no issue for me as I have been in the restaurant industry before. I am completely understanding that sometimes people get tied up. Addison greeted us and put us in her section, which was fine because she was very sweet to begin with. She introduced herself and took our order. I ordered the sliders, I specifically said all burgers. Not only did my food come out cold, it was also WRONG. There were two burgers, and two chicken sliders. She apologized and said "Oh no! They gave you chicken!". At this point I'm too hungry to wait for her to bring a remade plate, so I smiled and told her it was fine. Still, I had no problem with the error because I have been a server before. My problem came about when she brought our checks and she didn't adjust mine to half off appetizers. Take note that she dropped our checks off at 11:30pm. So when I informed her of HER error, she asked me what time it was. I told her it was 11:30. She told me she would let her manager know. She came back to our table and said, "For future reference, when you order next time be sure to specify that you want the half off appetizer." She also told me that she couldn't remember what time I came into the restaurant which is funny because she easily could have looked at what time my original receipt printed. (10:40pm give or take?) First of all, I don't work at fucking Hooters, why should I tell you how to do your job? I'm giving her the benefit of the doubt because maybe she wasn't trained properly. I shouldn't have to tell you its after 10, and my food should have been checked before it was brought to me. She blamed the kitchen for the wrong order, then blamed me for her not ringing in my order half off. Lol. It was ridiculous. I'll never step foot in that establishment again. Her makeup gets 5 stars, her service gets zero. read more

Come hungry. Leave hungry. I recently visited this Hooters for a build your own burger cooked medium with lettuce, tomato, mustard, and extra onion. The burger came back well done and the server said the cooks never listen to them. The burger was sent back to me medium, but COVERED in mayo, without extra onion or mustard. I know the world will still continue to spin and Megan will and should continue to be an excellent server, but the manager on duty (Paul) should definitely have a conversation with the cooks regarding the relationship between customer satisfaction and the return customer. I can't recommend ordering a build your own burger from here. Can you say box of chocolates? read more

GRAYSON was amazing! She was so sweet and entertaining! Will come back just for her!!

1/20/19. Came in for a birthday/football get together. Waited over an hour for a table when there were many tables available. The hostess took us back to a table and I said we have a party of 7, this is a table for 6, she asked us to go back to the front, in which I said with sarcasm that I was excited to go back to the bench where was no food, no beer. She thought it was very funny. When I asked a manager for assistance, he didn't take action instead let his hostess make decisions. Finally we got a table and the hostess said from afar and said there's your table. This would have been a one star review, what makes it a 2 star review is once we got the table, we were able to order and get our food relatively quick. No manager came by even though we were unhappy, shot glasses were oily, and the AC was blowing on a 35 degree night. We would have left, but game had already started and we were traveling in 5 different cars. read more

We went there for lunch today and it was great. Maybe they have read some of the other negative reviews. Girls were working together. We sat at the bar and Trish and Katrina gave us great service and attention. New place is not as cold as the Gwinnett Place location. Still a new design, Huge bar and 40 beers on draft. Food came out in a timely manner and was very good. We will be back. read more

Well I have to say that things have turned around for the better. WiFi works, food delivered promptly, hostesses (plural, which is a smart idea) on top of things. Good job, guys. read more

Terrible customer service. Party of 3 and were seated right away but waited 20 minutes at the table and nobody came to ask us for drinks or our orders. We just left. It needs better management. read more

Horable service...waited over an hour for crab legs that never came out. The place wasn't even crowded.

Our server (Grayson) made all the difference in the world, great personality and interactions. Even though the smoker was broken (I was counting on smoked wings) she calmed me down and made great recommendations, do as she says and GET THE BURGER. I am currently on my second night in a row and fully planning on coming back tomorrow... THANK YOU GRAYSON! read more

We've never eaten at this location in the past since it always looked crazy busy right next to the mall but we had a chance to try the new smoked wings for free from Bzz and decided to go. The location is new and service was good, not the best we've ever had, but they tried. It helped that we went early in the day and only had a party of 4. The new smoked wings are the reason for the 4 start review, SO good, go try them, you won't regret it. I think Hooters is trying, slowly but successfully, to reinvent themselves and this retake on classic wings is certainly a step in the correct direction in our opinion. #HootersBzzReview #GotItFree. read more

I'm surprised by the super low ratings. This place is the new model for hooters with a nice open space and sleek decor. The food is the usual hooters fare. Nothing special. I ordered wings and the philly cheesesteak with chicken. The wait staff and management were pleasant. Im assuming the bad reviews were because this place was just opening and getting on its feet. Am I dying to come back, no. Would I eat at this hooters again if I were in the area, sure. read more

Food is mediocre never cooked right and UFC PPV fights always have "technical issues"

Food was out quick and food was good! It was a busy football night but our server Kaylee took great care of us with a great attitude.

I visited the revamped Mall of GA location with a party of 3 on 5/1/16 around noon. As the restaurant had just opened, it had not yet begun to fill up. We were greeted promptly by the hostess and seated. Our drink and food orders were also taken quickly and the restaurant itself was tidy. I unfortunately forgot to get our waitress's name, but there were no qualms - she was attentive, respectful, and got our special food requests correct. Beverage glasses were always filled. Since I had received a coupon for 10 free new smoked wings as part of a promotion, I went ahead and ordered those with Texas BBQ Rub for the table. Unfortunately, the signage for these was not easily spotted so we had to make a fly-by-the-seat-of-our-pants decision on flavor. These were not named for us when I asked, nor were we told that they could be sauced as opposed to just a dry rub. Nonetheless, the wings arrived hot and super-delicious. Despite us all being stuffed at this point, we all wish we had ordered individual portions in lieu of actually sharing! If you haven't realized: the smoked wings are A+. I'm still craving them again. Our entrées were underwhelming. Collectively, we ordered: Baja Blackened Mahi Fish Tacos, Baja Shrimp Tacos, and the Big Fish Sandwich. Everyone's fish was overcooked and sadly almost too tough to cut with a knife. We tried to suffer through it, but ultimately left most of it on our plates without asking for to-go boxes. Luckily, we were stuffed from the wings and my charitable decision to share my side of fries, so no one was left hungry. Overall, the rest of the experience trumps the overcooked fish and we would all return for those wings! read more

I have been a Hooters patron for more than 20 years so I LOVE their wings. Imagine how excited I was when they built this one close to home. The food was awful! The wings were cooked in old oil, my husbands chicken sandwich was boiled, my sons burger was over cooked and the fries were cold. It was so bad, we will drive to one about 20 minutes away instead. read more