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Hooked on Solar

3.5 (171 reviews)
Closed 10:00 am - 6:00 pm

Services - Hooked on Solar

Add to existing system

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Solar system repair

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Showing that the My Sun Power app wasn't sharing the solar power production numbers - The app indicates zero solar power production, displaying a house with solar panels and a sun icon, with navigation options at the bottom.
Kevin S.

I spoke with Alfredo about a month ago and he walked me through resetting my solar panels. He was so helpful through the process. I learned what to look for and forgot his name a few times but Alfredo was extremely patient. He made sure to go over all of my options, potential costs and with those options and how I could further look into the issues that I was facing. Alfredo even stayed a little later just to make time for me to call him because I was running late. Alfredo is what I would want all customer service experiences to feel like. He sets the standard really high. I'm so thankful for your help Alfredo! - Kevin

Damaged AC connection port - A close-up image showing a damaged AC connection port on an electronic device, with a red overlay note indicating it has been replaced with an inverter.

I want to be fully transparent and say when I had my system installed a little over 3 years ago I gave Hooked on Solar 5 stars. However, once Sun Power went out of business that's when the true colors of Hooked on Solar came out. I had 2 panels that weren't reading on my Sun Power app which I later found out was due to the original instillation by Hooked on Solar. The way I found this out, I was told by Hooked on Solar that it would be in my best interest to buy the Enphase monitoring system for approximately $1,000 because the Sunpower monitoring system would no longer be working. I followed their advice and purchased the Enphase monitoring system. I had the contracted license electrician of Enphase come out to replace the damaged inverters. They determined that the installation of the wiring was too tight when it was originally installed and with the changes of weather from hot to cold it broke the wiring out of the 2 inverters. The electrician took pictures and documented the findings in a report that was sent to Hooked on Solar. The 20 year warranty that was supposed to cover parts, labor, and workmanship was completely false and they have not stood by any of it. They told me that since Sun Power went out of business that if they covered all parts and labor for all their customers they would go out of business. Obviously, I was not happy with that response but I tried giving them the benefit of the doubt since I'm sure they didn't plan on Sun Power going out of business. They said all they can cover is workmanship. Well this was a workmanship problem diagnosed by a license electrician contracted by Enphase. Hooked on Solar has refused to cover any cost associated with parts, labor, or workmanship. My wife and I have attempted to get ahold of Hooked on Solar for the last 2-3 months with multiple phone calls and emails. There has been no response from our original sales rep Justin or from Alfredo who I was told would help with our case. I would highly discourage anyone from signing a contact with Hooked on Solar because they will not stand by anything they agree to.

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Ask the Community - Hooked on Solar

Review Highlights - Hooked on Solar

Justin was extremely helpful throughout the entire process, including assisting me with the rebate paperwork.

Mentioned in 32 reviews

Read more highlights

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Sunwave Energy

Sunwave Energy

(39 reviews)

I felt comfortable with Jose right away while shopping around for the right contractor. I was not…read morejust looking for the best price (though Sunwave was very competitive) but a partner who would finish my project on time and without any additional costs, and Sunwave delivered. I've had numerous questions after the installation and Jose remains responsive and wants to make sure my system functions at peak performance. Thanks to Sunwave, my project was approved by PG&E before the new year and I should see a decent credit in my tax return this year! Now, if the sun would just come out...

Outstanding Service & Professionalism - Highly Recommend Sunwave Energy!…read more Working with Jose and the team at Sunwave Energy has been an incredible experience from start to finish. From our very first meeting, Jose was professional, knowledgeable, and genuinely committed to helping us find the right solar solution for our home. He took the time to walk us through every step of the process and made sure we understood all of our options. The installation of our brand new solar system and backup batteries went smoothly and was completed on time. The crew was respectful, efficient, and clearly experienced--they treated our home with care and kept the worksite clean throughout the project. What really stood out was the level of communication. Jose kept us updated every step of the way and was always available to answer any questions, even after the system was up and running. We feel confident knowing we have a reliable and responsive team behind our energy system. Now that everything is up and running, our energy bills have dropped significantly, and we have the peace of mind that comes with backup power during outages. It's a great feeling to be more energy independent and to know we worked with a company that truly cares about their customers. If you're considering solar, do yourself a favor and call Jose at Sunwave Energy. You won't regret it!

Volt Modern Roofing and Solar

Volt Modern Roofing and Solar

(108 reviews)

Thanks Volt! I highly recommend this roofing and solar company. Buck and his team are great: very…read moreknowledgable, hard-working, and have amazing attention to detail. On top of that, they're just good down-to-earth people. We hired them last spring to re-roof our home, replace some rotted eaves and fascia and replace our old solar system (it was inefficient and malfunctioned quite a bit). We are very happy with what we got for the price we paid, it was a good value. It looks so much better than it did before and is consistently producing more energy. I feel like they helped us make the right decisions through the whole process, especially for system size to be able to keep our NEM1 status. The new roof looks great and works really well. I waited almost a year to write this review to make sure there wasn't any water intrusion during the winter storms - not a drop anywhere. They were in the mid-high range in pricing on the bids we got, but I'm happy we spent a little more went with them. Can a roof be sexy? Ours sure is. All in all, if you need a new roof or solar system or home battery, or all of the above, call Volt. They are a competent and professional group of local people who are really f**king good at what they do.

After much research, we had the top six companies quote us estimates for solar on our Loomis house…read more I noticed that each company explained the process differently; some explanations were good, while others left me more confused. When Buck arrived, he stayed until we were satisfied with our understanding, and I learned so much more from his explanations than from all other companies. Considering they were also roofers and understood the difficulty with our high-pitched roof, we placed more confidence in them than the others. Hence, we chose them after a month of research and estimates. Kristen, their assistant manager, was very communicative throughout the entire project, keeping us informed about what was happening behind the scenes with permits, PG&E approvals, and the team's schedule. That helped us understand the project's time frames. Bucks crew -- Jared, Sean, and the others -- were friendly and professional. They worked quickly and efficiently to finish the job, paying close attention to detail. They went above and beyond, including sharing additional insights about our gutters and attic. I could tell they understood the bigger picture, and I am grateful for their effort. After researching many companies, we are happy we chose Volt Modern and will definitely recommend them to others looking for solar installation and roofing services.

Ambrose Solar - Wow! Wow! Wow! Gorgeous solar install by Ambrose Solar!

Ambrose Solar

(249 reviews)

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

My project is now finished and it's been about 6 months turned on and functioning- I'm still so…read moreglad that I did this with Ambrose Solar. Any home renovation project has bumps, and this one had its fair share: after initial install they monitor the systems production remotely to see if it's doing what it's supposed to/expected to, and my system was initially under-performing. They caught it and sent out a team to problem solve it, which took a couple tries, but they didn't drag their feet, they kept on it and kept at it and got it resolved. It was no fault of theirs, just a technology glitch. Core fear was that they would give up after a couple failures and leave me following up with them to get it done, but I never had to worry about that. I also did not end up liking where they placed the control box- it was something that was going to make future maintenance of my house trim problematic down the line. They willingly moved it up a few inches for me (and my only complaint was the team that did that didn't patch the original hole as efficiently as they should have. If I had understood the box placement better on the first pass that would never have happened, so this is a bit of a complaint of my own making.) Jon Landsman, who sold me the system, stayed with us the whole time tracking the project, checking in, and following through on every detail, every question, every concern. He never made me feel like the demanding diva that I am, was always prompt and gracious! The bottom line is that start to finish, even with a few bumps in the road, I have zero question that this is a company that legitimately cares about doing what is right. The culture of deeply valuing customer service that they have built is unmatched by many businesses these days. I am SO pleased, and SO impressed, and I can promise that you will be too!

ACR Solar - Jeanne with granddaughters after roof and solar were repaired by ACR

ACR Solar

(83 reviews)

Soo.... FINALLY I can post my review of ACR Solar (and Roofing). Understand I had to at least wait…read morefor a few good rains to say I LOVE my new roof and we are in fact "water proof"! I have never been so impressed with the customer service of any company as much as I am with ACR. They did the solar for a new pool last year 2021 and it worked perfectly allowing us the most comfortable swimming experience in our new pool. That was last year... Next up our 25 year-old roof was looking tired. Because of my solar experience with ACR's amazing staff (both in the field and in the office), I decided to get a bid (1 of 4) from them on a new roof this year (2022). Oh my gosh Joe Petersen runs a smooth, courteous, professional company with an awesome team of workers. Not one person was rude, lazy or "questionable". I am one who asks MANY questions because I just like to know and understand "stuff". Joe was so very patient with me. (Thank you Joe, lol). I always try to HIRE LOCAL whenever possible but get at least 3 bids regardless. This LOCAL company came in competitive, were pretty quick to get me on the schedule, and once the job began did not waste a bit of my time or theirs. Thank you so much for your excellent service on both of my jobs. I was able to stay calm and confident that we were in good hands. ~ Janelle

I cannot say enough good things about Joe and his crew. Joe came out looked at our damaged roof and…read morereally took care of us. Because of our internal issues, Joe fit us in before the rain. His crew came out and they were so professional courtesy and got the job done right. We had solar panels and Chris came out to help with those since the roof needed to be repaired under the panels. Chris was awesome as well as his crew! This company deserves a 100 stars! I highly recommend them. You will not regret letting them fix your roof or solar issues. It was a great surprise to still find a honest and professional company that cares about their customer.

Spartan Home Services - Roofing & Solar - The boss has been barking at us again

Spartan Home Services - Roofing & Solar

(38 reviews)

I contacted Spartan after checking out several other companies, several with some bad reviews like…read moreleaky roof after the instal, or messy on the job site. Worst was the lease options. Spartan had good reviews and was a local company. They gave me a great job. The parts were delivered a few days before the instal team showed up. A few days later the system was installed and working great. Eric the job Foreman came by and did a thorough check of the job. I was an electrical contractor for years and did my own inspection and found no serious errors. There were a couple very minor things that asked Eric about and he corrected them in minutes. After the city inspection the only thing he wanted was on the grounding of the main panel, which was my bad as I had done an upgrade years ago and had only grounded to the water pipes. Eric jumped on it and got 2, 8 ft long grounding rods and drove them into the ground himself! Not easy work but he did it himself, not calling crew. That is above and beyond in my book. All my questions were answered well and courteously. Bella, one of the office staff answered anything about PG&E, and billing. If she didn't have an answer she put me in touch with one of the team who was best suited to answer and they would get back to me same day or the next. To sum it up if I had it to do again I wouldn't change a thing, great company, great staff!

Got a leaky roof from last storm. We called ALOT of roofers…read moreand SPARTAN actually answered their phone,curtious and kept their app with a text prior to coming over for a reasonable quote.Call John Hughes if you have a roof problem and he will set you up for your repair with a smile.916 849-0022. johnhughes@ spartanhomepros.com

Hooked on Solar - solarinstallation - Updated May 2026

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