Do not recommend. I've had an issue every step of the process from getting approved to after installation. Sales rep isn't responding. I have to send the project manager multiple email before I get a response. I feel ive had every possible issue with this whole process. Im currently on day 3 with no working panels or backup battery and ive been "operational" for less than a month. read more

Ilum Solar - Solar Installation Near Me - Sacramento, California

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We just had our solar installation done, and several parts of the install were quite tricky. The lead installer, Mono, and his crew were outstanding! Very clear communication and careful attention to detail. They really worked to make the install as clean as possible and even painted all of the conduit and junction boxes to match our house paint. They're also extremely nice people and made the whole process smooth! I also want to give a shoutout to Isaac Roth, our sales rep. Isaac made sure that we got the right system for our needs and was very responsive to questions. He's also a super nice and fun person! read more

Worked with Jacob Hoffman from Ilum Solar to get our solar installation done. It was a great experience working with Jacob. He was there throughout the process to make sure everything went according to the plan. I would definitely recommend working with him to have a smooth installation process. read more

I contracted Ilum solar to expand an existing solar photovoltaic system on my San Jose home's roof. I chose to buy the parts on my own and contract Ilum for installation and permitting. I added 11.22 kW DC of capacity to the existing 9.46kW DC, all using Enphase micro-inverters. This also necessitated changing my 200amp main breaker panel to a PVL model. Robert was easy to work with, responsive, and provided very reasonable quotes. The panels were installed in early October 2022, within 60 days of my initial contact with Robert. It took somewhat longer to get the PVL panel due to parts shortages. In the meantime, we lived with a 150A main breaker. Everything was done to my great satisfaction and with permits, and the upgraded system qualifies for NEM2. read more

Absolutely fantastic company. I rarely write reviews unless it's truly warranted; and, in in this case, it definitely is with Ilum. I reached out to Ilum and Robert Dean got back to me in a matter of minutes. I'd consider myself someone who has enough knowledge to be dangerous when it comes to solar... I have had many companies quote me a system setup over the years. Additionally, I had been doing copious research on DIY and wholesale kits, as I couldn't fathom paying the typical high markup that most of the big name solar companies charge for on the system array let alone the install. Not only did Robert answer all of my questions about building an array (pros and cons of certain manufacturers, inverter vs. micro-inverters, installation time-frames, etc.), he also had a great referral who was competitive in their offering for a specific array setup I was looking for. I had a 6.9 KW system delivered to my house in no time (Robert even offered to have it delivered to their warehouse in case I didn't want it to take up space in the garage - talk about great service!). Shortly thereafter, the Ilum crew came to install it - which - literally took 1.5 days. That was unreal! The crew was friendly, knowledgeable, and most importantly, didn't cut any corners. My dog, Bruno, even became their best friend when I would come out to check-in with the crew throughout the day. Robert kept me well-informed on the permit process and all of the next steps from beginning to end. They even offered to paint the piping conduit the trim color of my house at no charge. Impressive, to say the least. It's rare to find a solar company that is as open and honest as Ilum is. I am incredibly please by the price, quality, and speed in which they operate. You can tell the whole team takes pride in what they do and the work shows. I'm a customer for life and will be referring my family and friends to the Ilum team. Thanks so very much, again, Robert and crew! -Matthew read more

Ilum Solar - 22 panels of 315W Q-Cell Duo's with Enphase Microinverters - Solar Installation Near Me - Sacramento, California

From sales to install, my experience working with Ilum couldn't have been better. Each team member was professional, knowledgeable, reliable and always available to answer any questions. Broc made the process of switching incredibly easy and my project was completed in just under two months. I've already started saving and the only thing I regret is not switching to solar sooner. read more

Ilum Solar - New Solar on roof - Solar Installation Near Me - Sacramento, California

I studied a lot and focused on REC Alpha 365AA panels system and worked with 5 REC installers, but other REC installers will only use IQ7+ microinverter. IQ7+ is rated at 290w / 290VA continuous power output, will have significant clipping, when paired with high power panels, to effectively lower system production. Caitlin at Ilum solar is the only one willing to work with me to upgrade to IQ7A, with great system price, fantastic installation time and 7 days a week personal custom service. Strongly Recommended. read more

I was referred to Tyler from Ilum Solar by a family member who had 30 panels installed at their home. Tyler was very easy to work with and at no point did I feel pressure to buy something I didn't need. Prices were fair and the loan process wasn't overly complicated, not to mention they offer a great APR. Installation was very quick as well with the county inspector showing a week after it was installed and SMUD the week after that. I plan to use them next year to install more panels once I have a years worth of electricity usage. read more

I engaged Ben on my solar system in December of 2019 and had it installed shortly after.. these guys are great to work with and use high quality products in panels and inverters such as Enphase micro inverters. I am super happy with Ilum and have connected friends and fammily members with them and one has already add signed a contract for a larger system than mine. They are efficient and competitive as well. Ben was great to work with! read more

Fast, crazy guarantee, and after the sale service. I went through EnergySage to find a solar installer and received several quotes for solar and storage. I received a call from Tyler at Ilum the day I was I was going to contract with another installer. Tyler gave me his personal contact information and after several discussions with him, he made two promises that made going with Ilum a no-brainer. First, he guaranteed they could install the full system with battery and have it pass inspection before the Dec 31st cut off for the Federal tax incentives. It was already November. Second, he guaranteed that if my production did not meet their estimates in year one, they would come back and install panels on their dime until the system did. I signed the contract with Ilum and they had people on my roof, installing panels THE FOLLOWING WEDNESDAY. I couldn't believe it. The installers were extremely courteous... So much that I bought them pizza the first day and allowed them to work in the garage without anyone home the last several days. They had the install done in a little over a week and the city inspection completed two weeks later - WELL BEFORE the Dec 31 tax credit cut-off. This is something three other installers I talked to said couldn't be done based on the permitting process alone. After the install, there were some issues that mostly revolved around the battery setup. They explained most of their installs did not include storage and the installer missed a few configuration steps.. Each and every time I called them, they made fixing my issue a "right now" priority - even on Saturday. After the third issue, (improper reading in the app for generation), the company's co-founder gave me a call, asked some questions and then drove two hours from his location to personally look at and fix the issue. He then personally followed up a few times over the next couple weeks to make sure everything was working and configured how I wanted (e.g. cost cutting charging and discharge settings based on PGE ToU rates). 1\ The three people I spoke with during this time gave me their personal phone numbers and were extremely responsive via voice and text when I had questions or thought I had an issue. 2\ Even though I contracted with them in November, they still met their end of year deadline, something every other installer said wasn't possible. 3\ Though there were issues, everyone was eager to fix them as if it were their own home. 4\ As a bonus, they were able to compete with other quotes and used a better panel (Sun Power 360w X-Series) than my other quotes that also included Sunpower but a different lower series and wattage panel. All in all, I was happy with Ilum and would recommend them. It wasn't absolutely perfect but they worked hard to make everything right which is why I'm landing on 5 stars. - 5 stars on service - 5 stars on speed - 4 stars on install read more

Ilum Solar is great, but the representative Flo Solar that got us their service, isn't! Unfortunately we have a situation that the representative Flo Solar has duped their customers into believing that when signing up for the Solar loan, we can also receive a portion of the loan , the agreement was 2 weeks of the installation. We got the solar panels installed in August 2023 , 2 weeks has long gone and we are still waiting for the rest of our own loan money, from FLO SOLAR. As far as the solar pan go, we really love them, and we really appreciate the service we receive through Ilum Solar, they are aware of our situation and doing everything they can to address it, and so are we. read more

Broc, Sharonda and Dave did a phenomenal job with my solar project. They let me know everything ahead of time and made sure everything went well with my project. Great team to work with. read more

Bernard is a good guy for getting proposals together and fast with providing feedback and details. I'm waiting on my decision to go ahead with a system at the moment but if I want to it will be with him, check him out. read more

We had a super challenging install with 25 panels on a steeply pitched victorian house in the East Bay, Ilum pulled through and put in extra days to make the install work. Sharonda was very quick to respond to all our questions and did a great job making sure it all got done smoothly. We are just finishing out our inspection now but really happy at all the hard work this team put in for us! read more

Recently a neighbor asked me how I liked my solar panel installion, since they were considering a solar panel system. That got me to examine why I liked Ilum Solar. Simply put, price and quality. There are few companies that I would rate 5 stars. Ilum Solar is one of them. As a retired electrical engineer and home owner I carefully monitored the workers during the installation and the finished product. The workers were very friendly and did not appear to be bothered by my monitoring them. I could not be more pleased with the quality and care of the installation. My electrical bill has gone down from over $100/month to $10/month. After the end of the year there may be a cost adjustment after PG&E determines their total energy contribution to my total energy consumption. read more

Ilum Solar - Ilum Solar Panel System - Solar Installation Near Me - Sacramento, California

I cannot recommend ilum solar enough. After a lot of research they seemed to be the best and they definitely were. Brock and his crew were great throughout the entire process. Extremely professional, answered all of my questions with knowledge and patience. Permits were pulled, the system was installed and up and running quickly. If you're looking to get solar don't hesitate with this company. read more

After getting a pool put in our electricity bill went up! We were referred to Ilum through a friend and couldn't be more thankful! We met with Broc, signed us up and within a few weeks the Solar was installed! They were all very professional and knowledgeable. We haven't had any issues at all! Go with ilum you won't regret it! read more

Ilum Solar - Solar Installation Near Me - Sacramento, California

Totally recommend Ilum Solar for any solar needs. Sales staff, project manager and installers were all great. Install was seamless and quick as well. They met all of my solar needs and the system seems to be functioning as intended. read more

Carlos was super helpful and responsive and worked to sort out any issues we had with installation. We are very happy with our Solar and if you are thinking about making the jump I suggest asking for Carlos to be your rep. read more

I highly recommend this company if you're going solar. The costs are very upfront with no surprises. The documentation process is simple and handled by their department. The installation is painless. And the panels are of a much better quality than what Tesla will sell you. I believe the customer service is really great. With a project like this that includes permits and contracts with PG&E, there are bound to be some hiccups, but this company overcame snags with little effort on my part, albeit with a handful of delays that I suppose can't be helped. Tyler Thomason is the point of contact that I worked with. I would just ask for him if you want to keep things moving. read more

If I could leave no stars I would. In a nut shell it. I signed in august of 2022 for solar. As soon as they got the money they were on top of getting it built. Then the issues.. paint didnt match the house. Panels were warped and no uniform on the house. One panel completely didnt work. Then I was told when they come to inspect they will fix my issues. Nope. Guy simply came and left paperwork for the inspector. This drug on for months. After failing inspection due to my patio. It was delayed and month or so till I could take care of that. I then called 5 minutes after my patio permit passed for them to come back out. This puts us in around March 2023 now. Finally passed inspection but I still had a panel not working. I was promised reimbursement for all the time lost and for still paying a power bill plus now a solar bill. They replaced the panel but still it didnt work. Then they said oh its a bad inverter. Weeks pass with nothing. Finally outta the ckear blue they fix it. I was still promised free bird netting. Weeks pass again. I had to leave a bad review which now I see was removed from their website. That review got them moving. Finally got the bird netting with in 4 days of a bad review. Still promised reimbursement for all this. Now here we are July 2023. Still no sign of reimbursement. Dont use this company. They are horrible. Will tell you everything you wanna hear to shut you up but never deliver read more

After interviewing numerous companies, we decided to go with Ilum Solar.. our sales rep was Tyler.. it worked out well from the beginning to the end... Price was a big concern.. we also wanted a company that has decent reviews.. Tyler answered all our questions .. sent over the bid and then the contacts. I think everything took about 45 days or so... We ended up adding an additional 14 panels to the 26 we already had.... Tyler came through in the end when we had to get our 25 year Solaredge warranty... I would use this company again in the future or even recommend a friend to give Tyler a quick call for pricing .. read more

We recently got our Solar panels installed through Ilum solar and it was a great experience. We got quotes from several different companies and Ilum's quote was one of the most competitive ones. We worked with Tyler and he was very professional and prompt in responding to our questions and concerns. He even called me back from home though it was outside of office hours because he wanted to get our questions answered asap. Our installation was super fast and the installer was super knowledgeable and experienced and finished the install in one day. We would highly recommend Ilum Solar if you are looking to get quality solar hardware installed for very competitive pricing. Thanks a lot to Tyler, Ben, and the folks at Ilum Solar. read more

I had spoken with many solar companies and i was always hesitant until I met with a sales representative at Ilum. My experience from the beginning to end was easy going and everyone I dealt with was very professional. At one point I had an issue that I thought was my panels and they came out the same day and made sure everything was ok. Carlos and Ryan are the managers and are available to speak with anytime theyre needed. If you're looking for amazing customer service I highly recommend this solar company for your needs. read more

Highly recommend Ilum Solar great customer service before, during and after installation.Ilum made everything extremely effortless ! Also love the app so I can monitor my system and get alerts on my phone. read more

We liked the sales pitch in October and scheduled for install right away. The roofer and crew were awesome, they completed the installation quickly in November. Our Solar, however, was not turned on until February. Communication was lacking from our sales rep as we were waiting on the city to approve the solar. We are leasing, so our payments started in January but our sales rep did not contact the electric company. We ended up paying for the lease and our regular electric bill because she forgot to set it up. We also never received our free gifts of a RING doorbell and VISA giftcard. read more

Eric and Cole were phenomenal with addressing our questions and walking us through the entire process. Not only were they great salesmen but solid guys. We are already throwing new opportunities towards them. read more

My husband did alot of research on solar and was not sure if it would be beneficial to us. Well, after talking to at least 2-3 different solar companies we decided to go with Ilum Solar. We were pleasantly surprised how quickly they were able to install the panels. They are very knowledgeable and they have great customer service. We highly recommend Ilum Solar. My husband always has many, many questions and everyone was able to get the answer for him. Yvonne and Dan read more

They are professional and very good. They put up 18 375 watt panels in one day. Tyler and Anthony made sure the job was done in a quality way. The installation looks great. If you need solar these are the only people to go with. read more

As anyone who has investigated Solar probably realizes, there are lots of competing companies out there and a lot of technical information to sort through in understanding what your options are. Ilum was awesome in being responsive and informative with every question I had. They were also aggressive on pricing from the beginning offering not only the best price, but also some of the best equipment available with Sunpower panels. Tyler and the team showed up on time and were very gracious with their time in answering my questions. They finished the whole installation in one day and did an awesome job ensuring the installation was clean. In addition to the panels there is a lot of conduit and electrical panel installations on the side of the house, but all of it looks incredible professionally done. Outstanding team, couldn't be happier with their work. read more

What the website reads: "We work hard to maintain a high standard of professionalism and integrity - and we always will. [..] provide the best service to our clients. [..] always going above and beyond customer expectations [..] highest standards of ethics [..] Leading by example [..] We earn the trust of our clients" Methinks not. Everything had been on-track. Last minute preparations were being made. The roofer was ready to meet with Illum on-site on Monday; Ilum confirmed they would be there. Then suddenly, THE DAY BEFORE the project was to begin -- which was four months after the contracts were signed -- Robert from Illum writes, "I regret to inform you that, I am unable to perform the work we had planned." This left me and the roofing guy totally in a lurch, with no time to adjust. (The roofer needed the solar company there to install stanchions / standoffs for the solar panels, which they would then roof around.) I asked if they could at least meet their commitment to do that part. No dice, only "Unfortunately we will not be able to be the Installer for your project. A lot has changed internally with my company since we originally talked in January." No effort was made to assist in any transition, or to find another solar company, or to make consolations for the broken contract, nada. This wasn't even the first hint at problems with this provider. This project was scheduled four months prior. Yet in that time no plans were drawn up, no permits acquired. Even if they weren't MIA, the project would have been delayed for no reason. So, take all the quotes above and reverse them to get a pretty good idea of what our experience was like with Ilum Solar. Seeing how easily this company reneges on major commitments, I would advise you to take your solar business elsewhere. read more

After talking to 3-4 different Solar companies, I decide to go with Ilum Solar. Renee and Tyler are very reliable to answer questions and provide very competitive quotes. Anthony and his crews are awesome. They can finish all the installation quickly. I highly recommend Ilum Solar. read more

Tyler did a great job designing the appropriate size system and placing the panels for production and aesthetics on my roof. The installation crew was professional and completed my installation in a day within several days after signing the contract. read more

I would recommend working with Ilum Solar without hesitation. Despite having many local installers to choose from, we ultimately decided to use Ilum Solar out of Sacramento because this business showed the ability to work with a tight deadline before year end and Robert's bid was by far the most budget friendly with all American made products. Robert is always response via text, email or phone and has gone to extra mile to ensure any follow-up request has been address to our satisfaction. read more

I am leaving this review on behalf of my husband who works for a company which sells solar systems that Ilum installs. Out of the various installers they use, Ilum is one of their favorites to work with. He and many of his coworkers feel that they do a "meticulous & superb" job at installing their systems and make the process very smooth. I felt I should add this to their collection of reviews for potential homeowners to see! read more

I had researched and received quotes from 6 different solar companies. One of which was Ilum Solar. From the very start Tyler Bond was professional and very responsive to my many questions and changes in solar plans. Their price was very competitive and equipment offered was superior to those offered by the others I talked to in the same price range. All of those I had spoken with talked about a 3 month install process. With Ilum Solar I went from quote to install in less that a month, wow! I have no doubt the install will go as well as the purchase process. I want to thank Tyler and his team for being so professional, responsive and quick. read more

I recently had Ilum Solar add 3.8 kW of solar panels to our roof, complementing the 4.8 kW system we had installed by a different company 12 years ago. In addition, we wanted a home battery system installed. Ilum recommended the Sonnen battery and we went with the Eco10 product. Bottom line: Ilum did a great job. They did the work very quickly and very professionally. They communicated with us regularly before, during, and after completion of the work. The solar panels had a problem a few days after installation due to heavy rains. Ilum dispatched someone the day after I called to fix the problem, and they assured us it will not happen again. We've had a number of questions about how to optimize the settings on our Sonnen battery, and Ilum has been very helpful in getting the questions answered. I recommend this company very highly. read more

The Ilum install team was very professional. I especially appreciated their electrician who was very patient with me - I was very concerned with the aesthetics of the installation (including all the subpanels and conduit). The installation was performed to my satisfaction. The entire solution is something I am happy to have pursued thru Ilum. read more

I would definitely recommend Illum Solar for your solar needs. Not only are they knowledgeable but the customer service rocks! Go with them and they will definitely take care of you! read more

These are great guys. I was their first customer back in 2016 and they have been a pleasure to work with since day 1. Robert answers calls and texts very promptly and when there's an issue (not their fault BTW) they are here fixing it within a few days. read more