In June 2025, we conducted extensive research on solar and battery backup options for our home to…read morehelp manage rising energy prices and ensure more reliable service. Since the installation, we have found it more beneficial not to sell our credits back to SMUD, as we believe they will become more valuable to us in the future. I encourage you to do your own research and hope you find this information helpful in reaching your own conclusion.

We are ambassadors for this company, so you would think we'd be treated well. If this is how they…read moretreat ambassadors, I can't imagine how a normal customer is treated. It started off fine: the plan was to add solar panels to the back of the house alongside our existing panels and run the piping through the attic so it wouldn't look ugly on the roof. About two weeks after signing, they called saying they could squeeze us in the next day. But right before starting, they told us the new panels were going on the front garage roof--something we never agreed to. The Project Manager said he'd rework the plans. They ended up putting the panels on the back as originally agreed, but they failed to mention they were running the pipes directly on top of the roof instead of through the attic. When we confronted them, they claimed running it through the attic was "impossible," but offered to reroute the pipes along the eaves instead. Now we have another major issue: our roof is only a few years old, and their "solution" requires drilling even more holes into it--something we never authorized. If we had known they would make major changes without communicating or honoring our original agreement, we never would have signed. BUYERS BEWARE: THIS IS NOT A COMPANY TO USE! We are supposed to keep a sign in our yard for 90 days and post about our experience to get $1,500 off our bill. It's not worth it. The sign is in our front yard, but we put a big X across it so everyone driving by knows to stay away.

You know that rare contractor you find that does great work and you're not dealing with headaches…read morealong the way or afterward? Or if there's a problem they come right out and fix it? And they have the same great small crew so you know who you're getting? And they don't try to oversell you? And they are very reliable? Well that's Steiner Solar! We've used Steve and his crew for probably 30 years. They've replaced and repaired systems on our pool over that time as we like the pool quite warm and to extend the pool season and solar heat the spa on the cooler days. I can only count on part of one hand, the contractors we've dealt with like Steve @ Steiner. He's kept the same employees which tells you a lot. We don't even bother getting other bids. We'll only use Steve. Steiners prices are reasonable. Once they start the job they are efficient getting it done they don't leave you hanging. But be sure and call well ahead as they're so good that they're booked out. I would guess that they have many many repeat customers. Steve is a heck of a nice guy too which is a plus. Give them a call you'll be so happy you did !

They came three times and each time they were here less time then the time before. My solar is…read morestill leaking and now worse than it ever did. They never respond to messages left and you're lucky to get someone on the phone. $285 and it's leaking like a sift. I'm done with them.

Justin and his team were on time and on budget. They were helpful and provided an overview of how…read moreto work the system. So far so good. I do recommend Muir Pool works.

Five stars isn't enough for Justin and his company! This is now the second time he's second time…read morehe's come out to repair our solar system after damage (our fault), and both times he showed up promptly after a simple text - no runaround, no hassle, just great service. The most recent visit really stood out. The repair took well over an hour of his time, and when I offered to pay him, he refused. That kind of integrity is rare. Justin truly stands behind his product and his work, and it means everything to us. In a world where customer service and satisfaction seems to be a lost art, Justin is a breath of fresh air. If you're looking for a pool solar company that actually cares about the people they serve, look no further, highly recommend. Thanks Justin, appreciate the service, you're a rock star!

Good service both roof repair and new solar. Jack was our salesman. He was knowledgeable and…read moreworked with us on our needs.

Worst business experience ever. installed in 2018, it has broken down 3 times now. My solar has…read morebeen broken down since 4/6/26 and after multiple attempts to contact them I recieved no further communication from them. These people are criminals. They say its a 25 year warranty, thats a lie. Once they have your money you will get ghosted

Well I was hoping to be able to not have to do this. We had Five Star Solar install our solar…read moresystem in October 2024. Less than 2 years ago. They have been back out to correct POOR workmanship issues I believe 5 times now in less than 2 years. One of the times they tried to tell me it was my HVAC system causing the circiut breaker to trip. This cost me over $250.00 on changing parts of my HVAC system that did not correct the problem of the Solar circuit breaker tripping. I called them out and they tried to charge me $245.00 for the service call which i declined. When they get here they found it was indeed incorrectly installed components they did causing the problem. Now I am out $275.00 and solar production during that week. Now 2 weeks ago my HVAC system stopped working. 3 days no AC in triple digit temps here in the Easy Bay area during that time. I spend another $350.00 on HVAC components that still do not repair system. I decide to check thier installation of the wiring for my HVAC system and what I found was astonishing. They installed INCORRECT gauge wire in my HVAC circuit and that caused what appears to be a fire in the box they installed on the side of my house and almost caused my house to catch fire (see pictures). I called the owner direct and left a nasty message, Never got a call back from him, he has another person call me and had a tech out that day to repair the system and install CORRECT size wire in circuit. The owner Dustin tried to make excuses saying it was a failed connector. In the picture you can clearily see the wire that is smaller than the original it is melted. It has been a week since and no call from owner about this, no appoligy, no offer to make this right, and I am out the money spent on my HVAC. But wait it gets better. The system they stated would work for my home is TOO SMALL! When the HVAC system and ceiling fans are on during a sunny day, the system panels only produce between 4.2 kwh and 4.6kwh. My system is drawing 5.2kwh to 5.7kwh, now this is not at night when inside lights are on just during the day with HVAC and a few ceiling fans on. SO basically my batteries do not get charged during the day because it does not produce enough to power to power the home and charge the batteries. I allowed them to determine the size system I needed. What good is $10K worth of batteries if they cant get charged during the day. Oh another thing, they tell you they offer referal money to you if you refer someone to them. DO NOT HOLD YOUR BREATH. It has been close to 2 years and no referal money to my friend that refered me, he has called them about it and they keep blaming it on someone else in the company but no money has been given.

After having solar for almost 13 years, I had my first issue with an inverter. Since I found out…read morethat my original installer went out of business, I was reluctant and nervous about finding a company I could trust to fix the problem. Luckily, I found Five Star Solar, and they were great. They were responsive, on time, professional, and charged very reasonable prices. Lai and his crew seemed trustworthy, honest, and took pride in their work. I would definitely use them again and highly recommend this company.

Dear Tim and Magic Sun…read more Thank you so much for the trouble shooting. Though it was a simple fix that i should have figured out on my own, after a number of calls to other solar companies, Tim responded quickly and made the process much better and more affordable. I realize that solar companies are in the business of selling panels and batteries to make a greater income, so coming out for a minor fix is even more appreciated. That said, Magic Sun is now my forever "maintainer" and go to for solar or battery issues.

Magic Sun has been our solar solution specialists since we moved in back in 2017. They have never…read morelet us down, and even on a routine service like this they got to us quickly and kept us informed the whole way through. Thanks Magic Sun!

Working with Ambrose to get my solar installed was a great process. They were responsive to…read morequestions and contact and when we had appointments they arrived on time or early. The on the ground workers were professional, friendly, and finished the work in a timely manner. They also helped me with communication with PGE to get the panel upgrade and even to lay conduit for a power upgrade. I was recommended them and I would recommend them to others in need of solar.

So far so good anytime I had any questions I called them and they were very good at assisting and…read moreclearing up any issues with me.

Solectric, once a dealer for SunPower which is now bankrupt, provided outstanding diagnostic…read moreservices when our SunPower Hub+ failed. They subsequently replaced our Hub+ communication apparatus and included a three-year warranty. We had decided to junk the Hub+ and battery because we could not find any other solar company to repair our system. Solectric's CEO convinced us not to spend nearly $20,000 replace and install another inverter and Powerwall battery We lost sleep over this effort and 5 weeks with useless system. We took a chance. This company is well run, support staff competent and repair personnel certified, skilled and quite able. I would recommend them.

Great customer service and came recommended by a coworker. I'm giving them 4/5 only because we…read morecouldn't afford the upgrade to our house at the time.

Honestly, SolarLink has been a great company to work with thus far. We are very happy that we…read moreswitched to solar with the costs of energy going through the roof. The owners, Richard Smith and Kyle are very responsive. Any time we had a question or concern they responded and were extremely helpful! Appreciate all of your help guys! The Ross'

Updating my original 5 star review with another 5 star review. I recently had to call SolarLink for…read moresome warranty work and had a great experience. Rick was prompt in getting someone out, had excellent communication, and resolved the issue. The mark of a good company goes beyond the initial work, it carries over to how do they perform follow up commitments. SolarLink stands by their work and gets an A+!