We had a great initial experience with this company. We began the process in June of 2025, and it progressed quickly, with install being done and paid for in full in mid-July. Everyone was responsive, installers were prompt, accommodating and knowledgable. However, we have since been completely ghosted. No PG&E inspection was done despite multiple attempts to contact the company by both PG&E, and ourselves. Multiple calls and voicemails have been ignored for months. We have not received a call back or any word from Prime Home Solutions. Our next step will be to file a complaint with the Better Business Bureau. read more

I recently had a solar/battery system installed in my home by Brent and Prime Home Solutions. It was a great experience from beginning to end. First and most importantly, the solar/battery are functioning better than expected. Second, I was trying to beat the pre 2026 deadline and Brent delivered on his promise to do so. His installers were friendly and professional. Most importantly, Brent stuck by his original quote even when unforseen costly changes were mandated by a new 2026 county guideline. I can say enough about how great this company is. I would definitely recommend this company to any of my family and friends. read more

I have a solar system installed by a company that went out of business, but I found a company called Prime Home Solutions. The two solar techs, Emilio, and Mauricio are first class. I called and spoke with the owner Brent Baker and told him my 3 batteries were not producing for almost a year, within 2 hours Mauricio the lead tech was at my home and diagnosed the problem, which would require replacement of my Tesla gateway. Mauricio spoke with Tesla and procured an RMA, and one week later Mauricio and Emilio were here installing it. WA-La-everything now works and I now have reserve power again. I can't tell you enough about what a great company this is. If you are looking for solar install or repair this is definitely a reputable company! read more

We worked with Prime home solutions 1 to 2 years ago. Our contact person Brad Stewart was fabulous, informative, willing to do a little research about our situation. Our install in Oroville did not go perfectly- we had an existing 17 panels, but would highly recommend PHS for their integrity and get it done for a happy customer end result! After 2nd tru up, we had a -$118.00 balance with PG and E. Brad calculated perfectly-so pleased! thank you for your professional, attentive service!! read more

Can't say enough good things about Prime Home Solutions! We've had two service calls over the last six months and both times were smooth, professional, and stress-free. Sharonda, our service coordinator, is absolutely on it--super friendly, responsive, and kept everything organized from start to finish. Our techs, Emilio and Julian, were total pros. They arrived on time, were respectful of our home, and clearly knew exactly what they were doing. They fixed the issues quickly and efficiently both times. Reliable, courteous, and capable--this is the kind of team you want working on your home. Highly recommend! read more

Solar is pretty confusing to figure out and not simple to competitively shop/price out. I had five different companies speak with me about their solar options and Prime Home Solutions was night and day, the best option. Best price and the most knowledgeable. Zero pressure or sales tactics. Installation was straightforward and went as expected. I just past my 1-year mark with the system and it was perfectly sized for my usage. My annual PG&E electricity costs were $24.49 for the 12-month YEAR. There was also the monthly "grid connectivity fee" of about $11 which you pay regardless of having a solar system or not. I worked with Brent. He was extremely knowledgable and experienced. He did not attempt to push me on any of the options he provided. He simply educated, listened, and answered my questions. He gave me lots of space and time to decide with no pressure. I would highly recommend speaking with Brett and Prime Home Solutions. Pros: Knowledgeable. Low pressure. Best pricing of the 5 companies we shopped. Smaller sized company so you're speaking with the same individuals each time who are familiar with your system/house. Cons: I didn't really have any red flags. Communicating back and forth required follow up once or twice. The process took time and was confusing, but Prime Solutions helped to add clarity and walk me through the project. read more

I rarely recommend a company, but if you are frustrated with high PG&E bills, trust me - it's worth giving Brent a call. My wife and I just finished adding 27 more solar panels (already had 20 from our initial home build - wasn't enough) with Brent Baker and his company, Prime Home Solutions. Imagine having a minimal or no PG&E bill. Contact him if you'd like to pursue this. His contact info is below. Feel free to reach out to me if you have any questions. I did a lot of research before selecting Prime Home Solutions. Extremely professional - I can't say enough positive things about this company. Let Brent know you were referred by us please. Brent Baker CEO Prime Home Solutions C: 916.660.3837 O: 855.774.6359 E: brent@primehomesolutions.com W: www.primehomesolutions.com CSLB Lic. # 1075385 read more

Prime Home Solutions - Solar Installation Near Me - Roseville, California

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We just recently bought a house and knew we needed solar! Jeremy Igarta sat down with us and explained each detail of the solar process to a T. He answered every single question I had (I had a huge list) and was with us in every step of the process. The whole process was simple, completed in a timely manner with no bumps in the road and I believe that was due to Jeremy's knowledge and passion for his work! We can't thank him and the whole prime home solutions team enough! Jeremy has even followed up with us since the install which really shows that he takes pride in their work! read more

My wife and I really wanted to install solar on our historic old home. With clearance from the landmark society, I asked 4 different contractors to evaluate and bid. Two were fully ready to take our money and install solar. Mike, however, told us the truth of the matter, that we are not good candidates for solar because of all the great old shade trees surrounding our home, the fact that our roof is broken up with dormers that reduce the available panel space and that our solar exposure is all east/west with no southern sun exposure. By the time I got this information from Mike, I had learned enough to realize he was absolutely right. I am so appreciative of getting the truth instead of a sales pitch. Further, Mike kept our scheduled in-person appointment to deliver this news and explained the problems thoroughly. He could easily have "phoned it in." He is clearly a man of honor and I have to believe that Prime Home Solutions is a company driven by substantial values and honesty. If we should ever move, I would trust this company for our solar needs. read more

Unfortunately Kris has promised the sky and delivered nothing. One story of yes we can get it done, then after 3 weeks of no communications, a completely different story, after I had to contact him! Wow not a very good way of doing business. Terrible customer service and lack of follow through. read more

I have now reached out to this company 2 times for a new Solar System and HVAC. Both times they have not responded or reached out to me. Stay away from this company. If they won't even respond for a request for an estimate imagine how they will be when they have your money or a signed contract. read more

1/3/22- Finally got a SMUD inspector to take a look at the project. The dude spent a solid 20 minutes telling the installer from Prime Home everything he did wrong before failing the project. Still waiting to hear back from Prime about when they're going to fix this. It took them over 90 days to schedule that last SMUD inspection, so I guess I'll be updating this again in the spring. read more

Shopping for solar felt like buying a used car from a shady dealership until I found Prime Home Solutions! Solar research started with a couple of well-known companies, who provided smooth, high-pressure pitches from seasoned sales professionals. After finding Prime Home Solutions on yelp.com, I called and spoke to the owner Brent. What a difference! Brent is knowledgable, professional, honest, and with years of experience in the industry, knows his stuff! After a site visit, he provided a fair-priced quote. He was happy to answer my questions and easy to work with. Once the contract was signed, Bret, the project manager leapt into action. He coordinated permits, followed up with the City, and scheduled the work. He kept me updated and returned calls promptly -- a real star. The morning of the install the crew arrived on time and set to work. They had a long day and updated the electrical panel and installed the solar system. The entire crew was polite and respectful, but most importantly did an amazing job. Even the City inspector stated they'd done a really clean job. Bret continued to coordinate with PG&E and secured permission to operate quickly. The solar has been operational for just over a year and the system is working effectively and is correctly sized for the home's energy needs. The after care has been exceptional. Prime Home Solutions earns a solid five stars and are first class all the way! read more

Prime Home Solutions - Solar Installation Near Me - Roseville, California

I've wanted to go solar for 15 years. From time to time, I would go to the home shows and talk to the various companies but the costs were too high and I never could get past the hyperbole and deceit. Recently, I became aware that utilities in California were going to change the formulas for charging electric customers for solar rooftops from NEM2 to NEM3. That change would be very unfavorable for the homeowner. So I talked to a number of solar installers. I reviewed prices and products with every installer I contacted. I had to go with a high-quality solar panel and inverter (that took some investigating) and then I had to assess whether the installer was exaggerating any facts or services. Prime Home Solutions was the winner in all categories. They confirmed what I already knew. They did what they said they were going to do in a timely manner. They were flexible when I needed a change to the plan. During the process, everybody was available by phone. All my questions were answered. They were truly full service. Prime Home Solutions was not the cheapest installer. But they had a competitive and fair price compared to everybody else. I installed Q cell panels and a Solar Edge inverter. I am now online with PG&E and my electric costs will be level for the next 20 years. I expect my out-of-pocket costs for the solar installation to be returned to me within 6-8 years. I am a very satisfied customer. read more

Most solar installers I had contacted either didn't want to work with me because of my roof (stone coated metal tiles) or came back with proposals that show they didn't understand my needs. So it was a breath of fresh air when Jeremy from Prime Home Solutions came out and not only addressed my concerns but took the time to learn what I was looking for and walk through the pros and cons of different scenarios. The proposal came in at a great price and Jeremy continued spend time working with me to refine some of the smaller design details. The whole team at Prime Home Solutions were great throughout the install and activation process: they were professional, communicative and spent time to make sure any questions and concerns I had were addressed. Overall, I'm very happy with the system and my experience with Prime Home Solutions and won't hesitate to use them again read more

A company that will fight for you! Prime worked with us at every step too make sure the install was top notch and what we wanted finding us high quality panels at a bargain and fighting the loan company when they wanted to back out of a signed agreement we had. Pick Prime if you want the best customer experience and a company that cares! read more

Recently my wife and I started researching info. on "going solar" based on our electric bill pricing continuing to go higher & higher every year! We had another company come provide a quote to go Solar. The company presented what solar could do for us and how much more cost efficent it would be for our family. They explained all the solar options (incentives, installers, warranty, & ways of purchasing solar lease/loan, buy up-front) available to us. Based on presentation this company seemed to lean alot towards leasing the solar power equipment & have them service it, warranty it, etc...Sounds good right? I was bothered that I own my home but would lease my power? Why when I can actually own it & pay less & get the tax incentive. So I went into Prime Solar Solution Design Center to see if the price & leasing option was the BEST for my family? Upon arrival I was immediately greeted & then assisted by a Solar Design Professional Dayne. He began with asking me a series of questions to help him better understand what direction based on my responses to his questions. After I answered about 10 questions Dayne was able to build the perfect design for my home based on cutting edge technology that allows him to design the perfect solar power system to fit my family's need to ensure maximum efficiency & cost out of my solar power system. The really cool part of this entire experience was that we really felt empowered to choose what option was best for us. We choose to own our power while saving us money, fyi...solar panels cost are at an all time low, & California solar tax incentive of 30% ends this year and is to drop to 26% next year. So we needed to get on it quickly to guarantee we get all of our incentives. Want to feel empowered & own your power then go to Prime Solar Solutions today! You won't regret your experience while saving thousands of dollars in the meantime... Tip: Going Solar is a process and can take sometime to get permits, equipment, installed and up & running. Ours took close to month to get it up & installed. Our avg monthly electric bill was between $230 to $265 a month. July $348, August $391. Way to much to pay now when Solar Power is available at an all time low rate! Stop renting your power and start owning it today! Prime Solar Solutions is top of the class for both customized design! read more

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Jeremy with Prime Home Solutions is the gold standard for customer service. In an industry (customer service) that I feel has gone to complete crap he is the shining light through it. He speaks to his customers like a human on the other end of the phone that actually cares how he makes you feel, he cares that you his customer or potential customer are taken care of, respected and that your time is appreciated. He doesn't make you feel like a number on the assembly line, I never felt like I was being sold a line to get my business and always felt heard and respected. read more

We shopped around a lot for the best solar installer and stopped when we met the folks at Prime Home Solutions. They were great. Friendly, very knowledgeable and patient in spending time with us to show us the benefits of solar. The installation took place even before their original install date. The crew was very respectful of our cement tile roof and did a wonderful job. The end result? We pay nothing for electricity aside from the mandatory minimum of $10/month. We couldn't be more pleased. Thank you Prime Home Solutions read more

From the very beginning Brett O'Dell and his team at Prime Home Solutions were fantastic. Everything I was worried about such as a reroof and solar got taken care of with one simple phone call. They took care of our home like it was theirs! Their communication was superb even through this so called pandemic it was refreshing. Thanks for the new roof and solar. Now I can charge my electric lawn equipment in 2024 with a peace of mind. read more

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We did our due diligence when we looked into getting solar. I'm a Realtor and I've read so many solar agreements and waited on hold with multiple companies during the home sale process trying to transfer leases etc so I went into the whole process knowing a bit more information and what I wanted and didnt want. we did not want to pay for the system outright, we did not want to have to pay the system off to sell our house (we wanted the system to be transferable to the next owner), we did want bird netting (birds tend to nest under the panels because they are warm and then cause stress on the roof etc), we wanted a smaller company so we didn't have to wait in voicemail mail every time we had a question or needed something, we wanted a fair price and good monthly payment.... we got it all with prime home solutions. We worked with Jeremy on the sales side and still to this day (we've had the solar for almost a year now) I text him with my needs or questions and he either answers them directly or gets me to who I need to talk to. it's great customer service and something that is lacking in the solar industry as a whole and in the world today. people that care about you and don't just want to make a sale... that's prime home solutions. I'm not going to pretend the install process was without hiccups, it wasn't as nothing ever is. the important thing is how they handeled the issues as they arise - they were on top of every thing that went awry (expected timeline, wrong material for netting etc). they were on it and communicative and respectful. I liked every person who came out to our house - all knowledgeable, respectful, helpful. highly highly recommend prime home solutions. We've referred Jeremy to multiple friends and family members! read more

Are you looking for a Solar Company that offers a great product, great service and an excellent price? I've researched solar options for a while. It's expensive, so you want to get it right. But it's daunting. Each sales rep explains why their system is the best.... Why others aren't as good... Why it makes ABSOLUTE sense to sign with them. I thought I would engage one of the Big Guys, but felt confident after I spoke to Prime Home Solutions. I had found My Perfect Match. WHY PRIME HOME SOLUTIONS? Joe Gonzalez, Sales Specialist for Prime Home Solutions, was my first point of contact - a knowledgeable solar expert who could explain a technical solution in simple terms. He knew his stuff but didn't push me to make the call. He encouraged me to evaluate my options and even offered his expertise if I decided to work with a competitor! It helped that Prime Home Solutions provided a highly competitive price. Once I committed to Joe, it was smooth sailing. * Technical system documents? Check (thanks Adam!) * Smooth permitting process? (Check, looking at you Yolanda!) * Easy peasy installation (well, for me, anyway) - Yes, check! Mauricio and his gang got 13 gorgeous solid black panels installed and functioning in 4 hours. * System inspection? Dennis was right there with me, but the City Inspector found no issues - everything was done right. And communicating with PG&E to turn net metering on? Prime Home Solutions made it smooth as can be. Final Step, a simple download of mySolarEdge to monitor my system - done! Prime Home Solutions' contact number is (916) 836-8770. I feel confident referring them as my experience has been excellent from start to finish. read more

Super Professional group. You could have set your watch by their scheduled time and actual time of arrival. The guys went to work at 8:00am and by 3:00pm the entire project was complete. Even went around the entire roof and grounds and made sure that every spec of materials was picked up. They were great to talk to and explained the steps when I asked. The equipment is running exactly as predicted and I could not be happier. After the project was complete, their customer service for any questions or help was terrific. I have recommended them to others and will continue to do so.... Steve in Santa Rosa read more