I hired them to perform a minor roof repair, but they didn't show up to do the work when scheduled. Brian came out and provided an estimate, I agreed, they promptly sent me a contract, I promptly signed it, and they gave me a date and time that the work would be done (the following week). Alas, on the scheduled day and time, nobody showed up, and nobody contacted me. I called the office, and Jada said my job was not on their calendar. After she gave me multiple excuses for why Brian failed to show up "for my estimate", it was clear that they had scheduled another estimate and not the actual repair work, and then they didn't even show up for that. I would not recommend using this company. read more

5 Star Roofing roofer my house and it has been leaking ever since. I feel like I was scammed by Michael Sperling. The roof and gutters were from 5 Star Roofing have been a disaster since the first rain in November. I was better off before I hired them to reroof my house. My roof leaks all over my house. read more

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I wish there was an excellent rating I could give this company! I had two holes in my roof from downed branches. I was panicking because of the unexpected rain anticipated in a few days. I called several roofing companies and most were too busy to come. When I called 5 Star, they said they would try to get to me that day. The owner Michael came out that very day and went up to inspect the roof. He showed me photos of the problems he could see on my roof. Some will be addressed later, but he replaced the broken tiles to ensure the approaching rain would not be an issue. He was personable and extremely reasonable. In fact, he was so sweet he didn't even charge me because he said it didn't take very long! You never see that anymore! I cannot recommend them enough! read more

We discovered an active leak in our roof this year. After speaking to some neighbors, 5 Star Roofing was recommended. I telephoned them and they dispatched Brian right away. He thoroughly disassembled the suspected area, and after much detailed inspection, found the problem, and subsequent damage. He was able to make some temporary adjustments to block further damage from incoming rain. As soon as they were able, they came back and made all the necessary repairs. They were always timely, on budget, and the site was immaculate after the job. Plus, the office staff were communicative and helpful. Thank you. read more

Used the Sacramneto branch of the company twice. First time was better, however they lost the payment check ( so we had to go through that), had issues with the inspector, and our roof is wavy in an area. Communication was difficult, at best, for the second job. Slow in responding. Also kept moving out the job. I had to push to finally get a date. Made a change order during the job, and it was never communicated until I received the invoice. The invoice was not sent to me for over a month past the work completion. read more

5 Star did a great job on my roof, working very efficiently and completing the job, with the exception of the roof gutter guards, in one day. After they were finished, the perimeter was scrupulously cleaned, and they even borrowed a bit of touch up paint to cover some chips caused by the removal of nails from the old shingles. Really a first class job at a reasonable price; I would recommend them without hesitation to anyone in the market for a new roof. read more

I selected this company because a friend had a roof replaced by them and said they are great. Called 5 Star and Michael came out and gave me a quote. I thought the price was rather high for the simple roof replacement I needed but I agreed and signed their contract. During the installation, some problems were found and I asked Michael if they could fix them. He enthusiastically said yes to the few things that needed fixing. After the roof was completed, I gave them the check for the full amount, that's when things went south. They would not return my emails in a timely manner, promised to call but never did. After tracking him down, he lied to me and said those things were already fixed when in fact they were not. Then after I called him out on this, he said that 5 Star can not fix the issues because of some code problem. If Michael knew that he could not fix the issues, why did he say yes? Seems like he will say anything you want to hear until you write him the check. If you have to use this company, have them adjust the contract to include any "little" things that may come up or any other concerns you have. If they won't adjust their contract, go someplace else. read more

Michael from 5 Star did my roof here in Nevada City 5 years ago. Roof is perfect! I called him to look at a pipe from a wood stove that had leaked and the pipe had not been installed correctly. Even though this was not 5 Star's issue Michael fixed the issue for me on the spot. I cannot say enough good things about the superior quality of work this company does. Highly recommend. read more

The tear off crew was amazingly fast! The crew that put the new roof on did an outstanding job. They were on time, stayed on task and cleaned up behind themselves each day to my satisfaction. You can't go wrong working with Jennifer and Michael. A great family owned business that cares! read more

Hired to repair minor damage to 3 skylights that did not leak and install snow ramps. After paying $6200 all three skylights leaked and one was cracked. Work was rescheduled over 6 times causing much inconvenience getting access to our cabin site. I would not hire them to repair a metal roof or skylights, crews do not speak English well and owner / contractor does not supervise on site work. read more

Michael and crew did a fabulous job on another very complex roof last year, so of course we had them back to do another metal roof on our property this winter. Again the result was perfect with great attention to detail and the crew was so kind and helpful and left everything so clean! This is the business you want if you want unsurpassed excellence! read more

A tropical storm was rolling in and I really needed someone to fix a gutter and flashing issue on my two story roof which was causing water damage. I called 5 star, discussed the issue and they quickly had someone arrive about an hour later. Hunter and Jack explained the situation in detail, and took action to correct the problem. Price was more than reasonable and I felt that they did an outstanding job. This is the second time that I've used this company and I can see why their customer reviews are nothing but solid stars. read more

I called several roofers today with an urgent request. This last rainstorm left us with water coming through the bathroom ceiling. We needed the roof fixed fast so we could then fix the ceiling before our new renters moved in. Five days away. I left a message with 5 Star and got an immediate call back from Jennifer. I explained the situation and she told me Michael could come out that day. I asked what the time frame was for a fix after inspection. She said he could probably take care of it today. TODAY. She was right. Michael came out this afternoon on his way home. He told me what he thought the problem was after I showed him the ceiling. He went on the roof and took pictures. It was not a roof problem. The caulking on the vents were all deteriorated. He fixed them all in ten minutes and gave me a great deal. I wish all our contracting needs went this way. It's clear Michael and Jennifer are good people who care about their clients. Save your time. Call them first. REALLY. read more

I would leave zero stars if I could. I had a roof installed 6 months ago. The owner self admitted that he fired the crew that did my roof after they completed my roof. The shingles they used are all wavy/ buckling they even forgot to install drip line on the edge around the back of my house and had to come out three times to attempt to remedy the situation. I have no idea how my roof passed inspection. A month ago 5 Star Roofing sent me an email telling me they were going to replace my roof and I haven't heard back from them since even though I've tried to communicate with them. I was hoping not to leave a bad review but, their unresponsiveness has given me no choice. read more

I would not hesitate to recommend 5 Star Roofing for anyone in the area looking for professional, responsive, and quality service. We had half of our roof replaced. I wanted to use my previous roofer who did the other half but he went completely dark on me, so I found 5 Star Roofing. Before the job: Michael came out quickly to provide the bid which was competitive and clearly explained the process. He was able to schedule me in quicker than the competition and provided excellent communication before the work started. During the job: His team arrived on time each day, did excellent work, and were even able to match the color of the other half of the roof exactly.Each day, Michael came by to check on the work and answer my questions. Jenn, the office/project manager emailed each day as well. The crew cleaned up after themselves and made minimal disturbance while they worked. Josh even came out the next week to do some additional work we requested. Final results: We could not be happier. The work looks great and seamlessly matches the other half. Thank you 5 Star Roofing! read more

5 Star Roofing did great job. Working with Mike is a pleasure and we will definitely call on them again.

5 Star installed a new roof for us. They made the entire process very easy. They were quick to come out and give us a free estimate. Once we decided to move forward they scheduled the job right away and completed the whole new roof in just 2 days. The team was very responsive and pleasant to work with. I would definitely recommend 5 Star for your roofing needs. read more

Value The team at 5 Star Roofing provided us with high quality service that will exceed your expectations in every way from customer service to quality of work! We originally contacted 5 Star Roofing for a bid on our roof replacement, after reading their amazing reviews online. We got to work with Michael (Owner) who is professional, knowledgeable and HONEST! I asked a ton of questions and Michael answered all of them which included telling us when something wasn't neccessarry or worth the money which meant we SAVED money! I work in Project Management for a General Contractor and wish all contractors handled business the way 5 Star Roofing does. We originally went with 5 Star Roofing for just our home and now plan on using them for all our roofing needs, both residential and commercial! CALL 5 Star Roofing for all your roofing needs so you can experience the difference between 5 Star Roofing and the other options out there! Services: Storm / wind damage roof repair, Roof inspection, Roof repair, read more

The team at five star roofing are professional and provide a high quality job. The crew are respectful and they hustle! We are very happy with the job they have done. read more

I cannot recommend 5Star highly enough. They have done two roofs for me on residences, and one most recently on a commercial building. The quality is exceptional: the crew was very responsive to all my questions, got a ton of work done before the big rain started, and clean-up every day was immaculate, as it was when the job was completed. Mike and Jennifer, the owners, were very responsive to all emails and calls. If I ever end up needing a 4th roof, I will definitely call 5Star. In addition to the above accolades, 5Star also helps people in need that need a new roof by donating a roofing job a year. He goes the extra mile by getting his suppliers to sign on and donate the materials. And, Mike is a genuinely nice person. Call 5Star for your new roof; you WILL NOT be disappointed. read more

The crew was super friendly, courteous and right on time. They communicated often and did a great job. Mike the owner came out and checked on the crew and made sure we were happy. They did exactly what they promised and the price didn't go up. They even replaced a couple of pieces of gutter cover at no charge. 100% will use them again and highly recommend them. Really cool people!!!!! read more

When we first had them come out to do an inspection and replace the cutters they did an excellent job. But since then we asked for a quote to repair some roof leaks and replace one of the cutter spouts that has caused our garage to flood. I have called four times and left messages but never get a call back. So be prepared if I hire them that they may never come back to fix any problems read more

Professional, reliable, knowledgeable and honest! They repaired a leak on my mobile home roof. Great service and nice people!

Reliable and professional! Even though my roofing project was a bit more complicated than average, Michael, Ricardo, and the whole team did an amazing job! Thank you! read more

Michael was honest and showed up early, he fixed my furnace roof flashing for the fraction cost of what I got priced out, I highly recommend Michael at 5 star roofing read more

5 Star Roofing - Honest, showed up on time! Michael was great to work with and was super friendly I highly recommend 5 star roofing to everyone - Roofing Near Me - Rocklin, California

Five star came in with the best rate and did a super solid job. Getting a roof installed hurts the wallet, there's no way around it, you're about to spend some dough. Luckily these guys made it as painless as possible. They handled the county stuff, they cleaned everything up, they used the best materials in the industry, and they busted it out quick. They were pro and delivered just like they said they would. When it was done I felt happy and pumped on what they did. Having construction done at your house can really suck but they worked with me to make me happy and I really appreciate it. I would recommend them to anyone who needed their roof done. Thanks 5 star, you get 5 stars! Nailed it! read more

Michael and his crew did a great job with our roof. We had a 30 year old house with the original roof, so it was definitely time to have it replaced. I think they communicated very well and were flexible with our schedule and needs. I appreciated their focus on making sure we were happy with the final result and I think we were well taken care of through the whole process. You definite cannot go wrong with choosing 5 Star to get your roof replaced! read more

Michael was a pleasure to deal with, and he and his staff were complete professionals. Everything was explained to us and the work was completed quickly as scheduled. They stand behind their work and we're highly responsive to fix a branch-damaged section of shingles at no charge. I would not hesitate to recommend 5-Star Roofing to friends, and have already done so. read more

Very pleased with the bid, the prompt scheduling and the quality of the work. Only complaint is phone calls are never answered, all voice mail. Happy with our new roof and gutters. read more

Michael, the owner, is the best. I wish to give him 10 stars! Mike's pics are more thorough than those of another roofing company. While that company's estimate was $3,275 (I have the email to prove it), Mike only charged about 25% of that, including cleaning the gutter. I cannot recommend him enough. As a matter of fact, I gave Mike $20 extra to show my appreciations. Jenn, the office manager is one of the best, too. She was very responsive, considerate, and thoughtful. read more

Mike and 5 Star Roofing saved the day for us. In early August our original roofer increased his bid on the day he was scheduled to start a complete re-roofing job and I had to scramble quickly to find another roofing company, immediately calling Mike who had provided a quote to me one year prior (he wasn't the lowest, but it was the most thorough quote at the time). Mike immediately responded to my request and was able to put me into his busy summer schedule in a reasonable time frame. I'm so glad things worked out the way they did! Mike's team did an outstanding job on the roof, utilizing excellent materials, leaving the site clean, and coordinating very well with our existing solar company who had to remove and reinstall the panels around the reroofing job. I highly recommend 5 Star Roofing for a quality, high professional job. read more

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Mike and his crew (supervised by Josh) did a terrific job replacing our roof. Mike came out to inspect our roof and spent a good deal of time explaining issues and what could be done about them. He was personable, straight forward and did not try to upsell me on anything I didn't need. He went back to his computer and came up with a bid right on the spot. Best price from all other bids, which I was glad about since I had pretty much made up my mind to go with him anyway. Our new roof looks so much better than the old and with new technology I feel confident its going to last probably longer than I am. I highly recommend 5 Star Roofing. You won't be disappointed. read more

5 Star Roofing - Roofing Near Me - Rocklin, California

Wow! Mike's positive attitude and high level of customer service shines over the phone. I called from out-of-state, and Mike took the time to answer questions and guide me to a product source. Hope I can find more trade partners that place a value on service as he demonstrated. Give him a try! read more

I love my new roof and gutters. Mike and his crew did an outstanding job. I highly recommend five star roofing.

After the last storms, we had some water seepage on our 2nd floor bed room, which is close to a roof line/window sill. I had no idea where the water was coming from. But we had Michael come out and do a exception and I figured we were going to have a huge bill for repair. This was not the case... Michael was able to fix the problem at no charge. We had some loose shingles. Which we might be the lucky ones in this case. Also to add, he did the repair mid storm. That was awesome also. After the last storm this evening, I've had no more issues. Stoked!!!! read more

5 Star Roofing completed a tear-off and replace of the roof on our house and detached garage a couple of weeks ago. Our roof is very steep and the access to our house is difficult, meaning additional labor/effort was required hauling materials and making the roof safe to work on. It took Michael and his crew about a week to finish the job. They used top quality materials, provided excellent workmanship at a competitive price (we received 3 bids from highly rated contractors). Michael's crew was obviously very experienced, worked hard, kept the site clean and safe and were pleasant to be around. They were also very respectful of the covid social distancing protocol. Had some heavy rain in the past week and the new roof performed as it should. Would gladly recommend 5 Star Roofing to my friends and family. read more

Michael and Jen are wonderful to deal with. Their crew arrived on time and did a great job. They are extremely professional, quick (key when working from home) and I would recommend them to anyone who needs a new roof! read more

Michael is the best. helpful, straight forward, and has doing it forever and totally knows his stuff. No brainer to go with 5 star.

Had two roof Replacements on separate houses. They did great job on both! Micheal and his crews were great to work with.

We recently had a new roof done on our home. I had 3 companies provide bids for the job. 5 Star Roofing came out as the best. Michael came and did the bid and was very professional and knowledgeable about the products he uses for the job. He explained everything in great detail and was very open to answering questions. Our roof had been leaking during heavy rains and was at the end of it's useful lifespan. Michael and his crew were very efficient and prompt. They were competing with a coming major snowstorm on it's way. I believe that storm produced 26 inches of snow. As Michael (Michael was on the roof working alongside his crew), were finishing up the roof, it literally had started snowing when they were in the clean up phase. They were amazing to watch, like a well oiled machine. We are very pleased with our new roof, it's looks wonderful and we won't have to worry about leaks or problems. I highly recommend 5 star roofing for all your roofing needs. read more