I have many issues with my eyes: cataract surgery on both eyes. I have corneal issue as well.. Dr. Jeff Wong has been my eye doctor/surgeon for many years he is professional, efficient, and an excellent doctor. He listens to his patients when they have questions or concerns. I have just had a follow up laser procedure, which is quite common. All went great. I would highly recommend this practice, including their optometry department for your eye care needs. They are the best! read more

Hi I love my doc, Dr. Bossert , but I'm really upset that this office switched to nearly only TEXT for appointments. The process literally has me in tears at first. I was shocked. This is just cruel to their patients. My husband had a detached retina and Dr. Bossert saved him. Now he could never get in to see her. Apparently they just switched in March 2026. FINALLY and thankfully I got someone on the phone and she helped me. I was VERY grateful but I really hope this text thing isn't a trend for the future for all doc offices. I still would recommend them because their doctors are top notch. But the appointment system is really impossible right now. Hope it can change. read more

The professionals at Honolulu Eye Clinic are some of the best around, from front desk to technicians to medical staff and the optical shop. Courteous, knowledgeable and customer oriented, with excellent attention to detail and individual needs, this is a great place to go for eye care. read more

I'm not going to say I would not recommend, but my experience in trying to make an appointment left me frustrated. After an initial vm I left asking for an appointment, I only received texts only after asking one question at a time. After three text messages in 4 hours, I still had not secured an appointment . I voiced my displeasure at the text only process and the following day said to forget it. I'll find someone else. What could have been handled in a ten minute call. I still am without an appointment. Sad as this location was recommended by a co worker read more

im currently going to this clinic and i give it a good review. the staff is knowledgeable and efficient. i have much respect for dr rupa wong. read more

Love the great and friendly service of staff here, not to mention excellent quality care. When my last eye doctor retired I was left to search for a new physician. Knowing what I was looking for, I researched the heck for him/her. Each research brought me to Dr. Jeffrey Wong, Ophthalmologist, and the Honolulu Eye Clinic. The reasons I've stayed for the last three years are the same: - Excellent education and experience, -Specializing in what I wanted, -Amaaazing customer service and care, - and, Dr. Wong old enough to be a solid ophthalmologist and is younger than me (which means he will hopefully be around as long as I need him)!! Did you know that Dr. Rupa Wong, wife and associate at The Honolulu Eye Clinic, was featured as one of Honolulu's top physicians? The Honolulu Eye Clinic is located in the Queen's Physician Building II on Lusitana St in downtown Honolulu. Validate your parking and pay only $1 every half hour, maximum $5. Drink your coffee's worth in parking fees at Dr. Wong's complimentary Keurig machine in office:) read more

The two ladies at the front desk were so rude. One of them straight up told me "sorry, we were ready to go home" when I came in 45 minutes before closing. They were very unprofessional and didn't seem to care to even talk to me. read more

Attractive sparkling clean waiting area and exam rooms . Knowledgeable staff and best eye disease specialists in Honolulu. Highest qualified doctors and surgeons . read more

My experience with Dr. Rupa Wong and her assistants was horrible. Her assistants rushed through the exam and they obviously need more training as they didn't seem to know what they were doing. I wouldn't be surprised if they were interns or students because they really seemed to lack experience. I took my 7 year old daughter to Dr. Rupa Wong's office. Her assistants did all the work and she met with us for less than 5 minutes to just go over the results of her assistants' exam. There was also a student in the room and we weren't asked if it was okay he was there. We were told my daughter had astigmatism and farsightedness. When I asked questions, Dr. Wong gave very general answers and was rushing to leave. I guess since being featured in a magazine, she has gotten very busy. Long story short, we spent about $150 for glasses (that's with insurance coverage). My daughter said the glasses made her vision more blurry, but we were told my daughter may need time to adjust. Dr. Wong told us to come back in 6 months, but I took my daughter to another Pediatric Ophthalmologist because my experience here did not make me want to bring my daughter back. The other doctor took his time with the exam, went over the results thoroughly and told us my daughter had 20/20 vision! He also said my daughter's glasses are too strong for her and my daughter actually doesn't need glasses!!! I'm so upset and want to sue Dr. Rupa Wong. My daughter was forced to wear glasses she did not need. I had trusted Dr Wong because she was voted best Pediatric Ophthalmologist in a magazine. I'm not sure what type of criteria they have. It is obvious Dr. Wong is in it for the money. read more

Dr. Jeffrey Wong is an excellent eye doc! He is always very prompt and thorough with his exams. All the staff are super friendly and professional. I love the waiting room, it is comfortable and you can enjoy tea, water, or coffee while you wait. It is very clean and neat. The exam rooms are kept clean and neat as well. I spend about 45 minutes-1 hour when I have my annual eye exam. A tech takes me in the room does a vision exam, and tests the pressure in my eyes and then puts drops in my eyes to dilate. I then go back out to the waiting area while my eyes dilate about 15-20 minutes. A tech brings me back to one of the exam rooms and I wait for Dr. Wong. They have a great variety of eye and sunglasses too. Dr. Wong's wife does Botox! I might inquire to the cost the next time I come in. Always a seamless and easy visit. read more

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When I became disenchanted with the experiences with my previous Ophthalmologist, I decided to switch to Dr. Jeffrey Wong at the Honolulu Eye Clinic at Queen's Hospital (annex). I was immediately pleased by the efficient, professional, caring staff and the modern facilities. Having enjoyed better than 20/20 vision for most of my life, I was sad that my vision was slowly deteriorating. Dr. Wong and his staff provided a thorough examination o my eyes and suggested that prescription glasses would sere me temporarily and that, ultimately, I was a good candidate for laser cataract surgery. At my last regular appointment, Dr. Wong suggested it was time to for me to agree to the cataract surgery. Yesterday, I appeared at the Hawaii Eye Surgery Center's modern clinic at 06:30 AM for the initial left eye laser cataract procedure. The staff at the Center were all caring professionals who explained and guided me through every phase of the procedure. This is not to say that it was a pleasant experience, but the discomfort was relatively minor. I left the Center two hours after arrival. Dr. Wong performed the laser and surgical processes brilliantly. When I went to bed that night, my vision was still a bit cloudy from the eyedrop medication and the procedure, but when I awoke this morning I experienced a minor miracle - I had regained the vision of my youth - everything was bright and in sharp focus. In less than two weeks, Dr. Wong will operate on my right eye and I will have see like I haven't seen for a couple of decades! If you are nervous about having cataract surgery, know that most people are, but those who are willing to tolerate a few minutes o slight discomfort are rewarded with the gift of clear sight. Looking for a superb ophthalmologist? Look no further - make an appointment with Dr. Jeffrey Wong at the Honolulu Eye Center! read more

I have going to the honolulu eye clinic for over 5 years and they are the best. I have never had any problems here. It's located in the P.O.B. buildings above queens. It's a very nice office and they have coffee and water in the lobby. I have been seeing Dr. Bossert and she is awesome. A lot has changed over the years though. You actually spend more time with the assistants, they do a lot of the examination portion which is fine. They check your vision, your eye health, updates, and answer a lot of your questions. The the doctor will come in for the final portion. I think at first it seems weird that you don't really interact with your doctor but its very efficient. This place is very busy but very professional. They are also very accomodating with all kinds of insurance. I have been coming here with different insurances and they have accepted it all (haha). They also have a nice selection of glasses and sunglasses to check out. I definitely recommend this place for your eye care needs. read more

Honolulu Eye Clinic - Sunglasses! - Optometrists Near Me - Honolulu, Hawaii

We were recommended to Dr. Rupa by 3 different people and they were absolutely right. Eyes and vision are things you can't take for granted and have a major impact on quality of life. We came here for my daughter's eye test and ended up getting glasses for her. The staff were friendly, patiently and very knowledgeable in answering all of our questions. More importantly, they were great with explaining things and discussing "blind spots" in our understanding of glasses and vision. We ended up with a pair of glasses which my daughter liked and wanted to wear. We also ended up getting surgery on my daughter's lower eyelid - her lashes were rubbing against her eye and was causing damage. Dr Rupa took care of that as well. Overall, the front desk staff, surgery coordinator and Dr Rupa were all excellent. Would definitely recommend! read more

Honolulu Eye Clinic - Waiting area - Optometrists Near Me - Honolulu, Hawaii

It is still "all in the family" here at Honolulu Eye Clinic and I love them all! I have two schools of thought and they are: 1-excellent, quality service and performance by physicians, optometrists and staff and 2- more than likely #1 is there because as they are "all in the family" the Wong's are great management examples. The have an abundance of sun eye wear; designer and generic alike that keeps up with the daily trends. They also have a selection of skin care products; small but a nice prescription level skin care line. Validated parking available along with coffee (kuerig pods), juice and water. Get on their mailing list for their sun eye wear trunk shows. Oh yes, don't forget to check in on Yelp for a 15% discount 60/100 Yelp Review Challenge Los Angeles read more

To say this was a positive experience would be the understatement of the year! My mom has had issues with her eyes from when she was 7 she just turned 88 several weeks ago,in the past she would choose not to have the surgery due to understandable fears,try as I might she would always say no to cataract surgery,years later and getting power of medical attorney changed that,Dr Wong was not also reassuring of all aspects of what would take place but his staff was extremely professional and caring of my mom,I would be lying if I said I also had fears of what might happen but Dr Wong was very reassuring and honest,the time went by very quickly and they gave her back to me with instructions for the first week after her right eye and then the 2nd procedure would be done a week later,it was after that procedure was when things changed,we went home and the next day my mom wanted to tell me something, usually when she wants to tell me something it's bad lol but she said "I can see without my glasses!" I said yes it's because of the surgery you just had,she has been surprised all week and won't stop reading anything with words when we are outside,my mom has always been an avid reader but now this has really changed things!I can't thank Dr Wong enough for the gift of sight that he provided my mom,also I would like to give an honorable mention to Office manager Ronnielynn Soto she was very nice to my mom and was extremely helpful in getting things set up,not just with my mom but I noticed how she was with other patients as well,and yes being able to see you would be a very good thing! Joke she made to my mom : ) anyway when the day comes for me to take care of my eyes I know where I will go! Thank you again Dr Wong and the staff of the Honolulu Eye Clinic! read more

Honolulu Eye Clinic - My mom being able to see without the aid of glasses at 88! Thanks to Mr Wong! - Optometrists Near Me - Honolulu, Hawaii

When I became disenchanted with the experiences with my previous Ophthalmologist, I decided to switch to Dr. Jeffrey Wong at the Honolulu Eye Clinic at Queen's Hospital (annex). I was immediately pleased by the efficient, professional, caring staff and the modern facilities. Having enjoyed better than 20/20 vision for most of my life, I was sad that my vision was slowly deteriorating. Dr. Wong and his staff provided a thorough examination o my eyes and suggested that prescription glasses would sere me temporarily and that, ultimately, I was a good candidate for laser cataract surgery. At my last regular appointment, Dr. Wong suggested it was time to for me to agree to the cataract surgery. Yesterday, I appeared at the Hawaii Eye Surgery Center's modern clinic at 06:30 AM for the initial left eye laser cataract procedure. The staff at the Center were all caring professionals who explained and guided me through every phase of the procedure. This is not to say that it was a pleasant experience, but the discomfort was relatively minor. I left the Center two hours after arrival. Dr. Wong performed the laser and surgical processes brilliantly. When I went to bed that night, my vision was still a bit cloudy from the eyedrop medication and the procedure, but when I awoke this morning I experienced a minor miracle - I had regained the vision of my youth - everything was bright and in sharp focus. In less than two weeks, Dr. Wong will operate on my right eye and I will have see like I haven't seen for a couple of decades! If you are nervous about having cataract surgery, know that most people are, but those who are willing to tolerate a few minutes o slight discomfort are rewarded with the gift of clear sight. Looking for a superb ophthalmologist? Look no further - make an appointment with Dr. Jeffrey Wong at the Honolulu Eye Center! read more

I recently changed to Honolulu Eye Clinic, due to a change in my eye insurance coverage and am glad that I did. Their office is very professional, they send reminder emails and texts, and are on-time with their appointments. I'm not picky about which eye doctor I see, so I'm normally able to get an appointment right away. Located in the Queens Medical Center POB III (the one in the back closest to the freeway), very convenient for those living in town. read more

I just called this clinic to make an appointment. The receptionist had a such a horrible attitude and talked to me in such a disrespectful and condescending tone that I just asked her to forget about it. If she cannot even treat people with respect over the phone, I cannot imagine what the in-person office experience will be like. read more

Since I had not had a routine eye exam in 3 years, I decided to schedule one and use my VSP benefit. To my knowledge the exam should be a $10 copay. I found Honolulu Eye Clinic which is near where I work and is an in-network VSP provider. I told them at the time of the appointment that I am a VSP member. A few weeks after my appointment I received a bill for a $30 copay. I called the office and they told me they billed my insurance because they claim I had a 'medical condition'. I do NOT wear contacts and/or glasses and I have 20/20 vision. I just went in for a routine eye exam so they said they would resubmit the bill through VSP as I should only have to pay the $10 copay. The next bill I received was for over $102! Yesterday I walked back over to the office with a printout of my benefits and member card. They are still stating I have a medical condition and are billing this as such. I was not told during my appointment that I had a medical condition; they read off some word that I had never heard before as my 'diagnosis'. I was given a sample of a prescription eye drop at my appointment for dealing with itchy eyes because on that day I was experiencing some mild allergy symptoms. This office is abusing the system to get more money from it's patients and from insurance. I am very dissatisfied with their unethical practices and will NOT be using this clinic ever again. **UPDATE** Upon posting this review I was contacted by Dr. Jeff Wong one of the owners of Honolulu Eye Clinic. I am impressed that he reached out to me regarding this matter as this is rare. He agreed that this billing situation was inappropriate and is working to rectify this with the billing department. He apologized for the frustration I experienced and is working to credit me back for what I had remitted. It's nice to know there is a business that cares about providing customer service and making things right with it's patients. read more

I am most often surrounded by flowers and just this past Sunday my left eye started to experience major discomfort where it turned super red and found myself rubbing my eye. My friend saw my eye and immediately yelled out "Ewww....pink eye!" Don't worry, I wash my hands y'all... After washing my eye the discomfort disappeared and my left eye went back to normal. The very next day the same thing happened and despite numerous attempts washing my left eye it felt as if a particle entered my eye and excessive tearing started. When my cousin saw my face it was swollen so she advised me to go see a doctor and go to Honolulu Eye Clinic. Via Yelp I obtained the contact info and fortunately they were able to squeeze me in as I expressed the urgency of my eye matter. Located in POB II it was very easy to get here with validation parking just next to the office building. My first impression as I walked in I found the office very spacious and welcoming. There was a sign in board but before I had a chance to write my name down the receptionist asked for my name and handed me 4 forms to complete. With my eye very uncomfortable and still watering I fumbled through my wallet and perhaps the panic attack kicked in full force, I couldn't find my insurance card! As I explained to the technician who escorted me to an examination room she assured me I could call in the information later. I was given several eye tests prior to seeing the doctor. Dr. Jeffrey Wong attended me and was very thorough in examining my eye. It was determined there was nothing in my eye and most likely an allergic reaction. I was given steroids and instructed me to apply the eye drops 3x a day for 3 days and then reduce the frequency to 2x a day for 3 days then 1x a day for 3 days. He mentioned that excessive usage of the steroids could cause eye damage and to contact their office if the eye issue happened again. I'm glad to report it's now day 3 since using Pred Forte and my eyes are fine. I also called in with my insurance information without hassle. Eyes are vital organs that we highly value. The service extended to me on my recent emergency was handed so quickly and efficiently with top notch service. I highly recommend Dr Jeffrey Wong and his staff. So fortunate my cousin recommended me to come here. read more

My 11yr old son started blinking a lot to a point that it was noticeable and getting me worried?!? Is this a permenant TIC that he just developed? was the video games causing blindness? is it a tumor?, etc...all kinds of thoughts ran through my mind and I googled it and there's a lot of causes for Excessive blinking in children. After a few days of this in which I repeatedly told him to stop and he told me he couldn't...I decided to get professional help. I've never been to see a Pediatric Ophthalmologist before because my kids have good vision, but I heard about a fellow Alumni (Dr Jeffrey Wong) and his wife Rupa Wong were excellent. I called and explained the situation to the receptionist and she apologized and told me that they were booked a few months out. She then asked for my information and said that she would contact me if she had any cancellations and they could fit me in. I continued to call around other Dr's to see if I could get my son in and was not having too much luck appointments are usually a few weeks out. Close to Frantic already...they called me back in the same day (like they said they would if they had any cancellations) they took me the very next day!! I was so grateful and appreciative that they really cared and promised what they said they would do. Location in Queens POB 2, when driving on Lusitana this is the first building on the Left hand side. Pull a ticket and take it with you they will validate it for you. Office: Very nice and clean complete with a Keurig machine and free coffee/tea for waiting patients. They also have a small eye shop in the front to try on glasses and sunglasses while you are waiting. They also have a Childrens Waiting room too, separate from the main waiting area complete with TV and chairs, table, toys and childrens magazines. I thought this was Awesome for parents with younger children to entertain while waiting for an appointment. I waited about 10 minutes and the nurses who saw me initially asked me pertinent questions and calmed me down and assured me that Dr Rupa is really good. When I met her, I immediately liked her (okay i'll be honest here she had a really kick ass pair of Heels that I wanted to know where she got them from) but I refrained because I was here for my son. She was bubbly, pretty and smart and was really interested in helping me find out what the problem was. She looked into his eyes with the eye machine microscope contraction and immediately said, "Okay, I know what the problem is there's a piece of metal in his eye". I was actually kinda happy becuase this explained the problem to me and I was able to rule out a psychological condition which really worried me. She asked the nurse for a something something size needle and to my ABSOLUTE amazement removed the piece of metal manually using a needle and putting it in his eye! well she was looking through the microscope for this and I yelled at my son to keep absolutely STILL. She got it out and prescribed him antibiotics for a week and a follow up visit. wow i'm truly impressed that she was able to do that. BOTTOM LIne: This place is just amazing and more medical offices need to take lessons from them. The front desk was warm and accommodating and said what they promised to do. Office was clean and organized and the wait time was very short. The nurses were all very good and the Dr Rupa wong was really nice and professional! she explained everything to me and calmed me down. OH also they have a great system that emails and texts you to remind you about the appointment, I really liked that. The follow up visit was 2 weeks later and he's fine and he Stopped Blinking which was my main concern. 5 Stars all the way! I'm thinking of sending my kids there yearly to get an eye check, because it was just a great establishment to work with and they have earned my business! read more

Since I was born, I struggled with amblyopia (lazy eyes) and strabismus (crossed eyes) in both my right and left eye. I went through every treatment imaginable throughout my childhood. Eye patches, surgery, glasses, more surgery, eyeglasses with one side blacked out, holistic healing, my parents did everything they could to get my eyes straight. After years of corrective procedures, the right one was straight but the left one (the stubborn one) refused to collaborate with my right eye in any way shape or form. At 30, I had come to accept that my eyes just were not going to work right regardless of what treatment I received. I was just going to have to deal with the headaches and double vision. I went to Dr. Rupa Wong for a standard checkup to get my new prescription for my terrible eyeballs, and halfway through my examination, she mentioned that she specialized in strabismus surgery, and could absolutely fix my left eye. I was skeptical, all I had been hearing up to that point from a number of specialists was "it was the best they could do" and "closest it could get" to being straight. Still, I went through the process of getting evaluated and scheduled a surgery on both eyes to fix the issue. Dr. Rupa's confidence throughout the process, from the evaluation to the pre-surgery, to the day of, got me through the unfathomable anxiety I was feeling up to that point. I wanted to bail 1,000 times, and actually did for the first surgery, but her reassurances actually got me to the surgery center in October 2017. I was terrified. The 2.5-hour surgery could not have gone better. I felt no pain or grogginess, it was over (to me) in a matter of seconds. When I woke up I was floored at how straight my eyes were. I actually started crying because for decades I believed it would never happen. Thankfully, it went unnoticed because my eyes were bleeding. Even the recovery was (mostly) painless. My eyes are now 100% straight, I am much more confident on a day-to-day basis, my headaches and double vision are completely gone, and I have a new lease on life. None of this could have been possible without the skill and professionalism of Dr. Rupa Wong. I cannot recommend her enough. She has improved my vision, my confidence, and my overall quality of life. If you're looking for an eye doctor you should contact Dr. Rupa Wong. read more

I was referred to Dr. Rupa Wong by my regular optometrist for advice on a condition that is medically disqualifying for an extremely important employment opportunity. At the end of my visit, I was floored by how professional, knowledgeable, and personable the entire office was to me. I explained my situation to Paula and Dr. Wong, and after conducting a few tests, it was clear why Honolulu Eye Clinic is THE top ophthalmology office in the state. Both Paula and Dr. Wong knew exactly what to do, explained every step of the process and the results to me, and provided some much needed reassurance during a very stressful time. Medical excellence is something to be expected from any clinic, and Dr. Wong and her staff are without a doubt at the top of the tier. However, what still stands out to me the most is how willing they were to help me, personally, get through my situation. The expertise you can find at Honolulu Eye Clinic is in very high demand, and I'm sure the work and responsibilities that fall on the staff are as equally demanding. But despite all of that, Paula and Dr. Wong both went far out of their way to do so much more to help me hang on to hope amid my circumstances. That type of relationship, especially to a patient they had just met, is unique. That, to me, is what separates Honolulu Eye Clinic from the rest of the pack. Beyond the highly skilled doctors and outstanding staff, Honolulu Eye Clinic made me feel more than looked after. I knew immediately and long afterwards that I was in good hands. If I could add another five stars to this review, I would in a heartbeat. I am truly grateful I had the opportunity to be seen by Dr. Wong, Paula, and the rest of their staff. I can wholeheartedly assure you, you won't find a better place than Honolulu Eye Clinic. read more

This is a review for the eyewear and optician's only. I see the eye doctor elsewhere, but he doesn't have a large selection of frames, so I came here to get my eyeglasses. The selection is reasonable, the frames seem sturdy, and the price was about what I expected at an optometrist's office. But I expected a little more service. When I picked up my glasses, I'm use to the optician sitting down looking at me, checking that the fame is level, seeing where they sit on the bridge of my nose and behind the ears. This optician did none of that. She handed the glasses to me to try an and asked how they were. I said "they seem a little loose." She bent the ends a little and handed them back. She did exactly what I asked her, but did not look herself, did not check the fit, did not help; just made the adjustments I requested. She was very compliant, just not very knowledgeable or professional. read more

I wish I can tell you about how awesome the ophthalmologists are here. But due to the front staffs inability to be a proper front office staff, warrants my 1-star review. The last time I was here, to take my parents for their first, what is to be their annual exam, with both Dr. Jeffrey Wong and Dr. Rupa Wong. My parents raved about them, and being impressed with the layout of the waiting area, and the cleanliness, I decided to make a appointment for myself for Dr. Rupa Wong in a few weeks for both glasses and contacts. Despite this young woman making my appointment, indifference attitude, I ignore it, hoping she is just having a bad day. 2 weeks before my first appointment. I received a voicemail, to the effect of "This message is for Erica. This is the Honolulu Eye Clinic. Please call back at XXX-XXXX." I called back the next day, identified myself and informed the employee I was returning a phone call. The dialogue is as follows: Employee: why are you calling? Myself: I got a voicemail, said to call back. Employee: what was the reason you were told called back? Myself: wasn't given a reason, just told to call back. Employee: who called you? Myself: the person didn't identify herself. It was a female voice, said it's the Honolulu Eye Clinic and to call back. I'm calling back. Employee: hold on. *puts me on hold for a few seconds* Employee: I don't know who called and why so I have to ask around. If I find out why I'll call back. Goodbye. *hangs up on me* 5 days before my appointment, I brought my dad in for his appointment. I stopped by the front desk. I get the same young woman who made my appointment, still indifferent attitude. Apparently my first encounter with her was not an isolated incident, she just is monotone in her behavior with the patients. I identified myself. She informed me that she was the one that left the voicemail. I explained I called back and that she did not identify herself in the voicemail, and therefore, I was informed no one could assist me. She explained that if it was to check, for my exam, if it was for both glasses and contacts, she left a note in my record, if that employee just bothered to check my record when I called back. I than explained that employee didn't bother to do anything and hung up on me. I informed her to just cancel my appointment since apparently no one could assist me per my telephone conversation with the front desk. Needless to say, due to the front desks inability to leave proper voicemails and following proper procedures in place (i.e. checking the notations in the patients records), Dr. Rupa Wong just lost a potential patient. read more

Located in POB2 of The Queen's Medical Center, they are the best opticians one can find. I've read some reviews and having come here for over 20+yrs, I have never encountered a problem. The staff have always been polite and accommodating. All 3 MD's are awesome. If you're into botox or restylane, Dr. Rupa Wong can take care of that as well. I have seen all three and have no preference as they are extremely accurate, personable and on point. The office has up to date equipment and are always looking to improve. They even have a kids playroom to keep the little one(s) busy. There is complimentary coffee, tea and water while you wait. Even with insurance, rates may seem a little on the high side, however, service I receive is well worth it. They also have an optical section, but I don't use them for my glass needs (sorry, they are out of my budget there). I highly recommend coming here for all your eye needs. And yes, they've repeatedly received Best of Honolulu several years. read more

Love this place. Cozy waiting room and the wait isn't long. Glasses or contacts they have u covered. Friendly staff and caring doctors.

Absolutely love the Honolulu Eye Clinic! From the beautiful decor and warm ambiance of the waiting room to the kindest and friendliest receptionist staff. I always feel safe and in the best care when I go for my annual checkups. All staff, from top to bottom, are so nice and always professional--making sure that each patient is comfortable and well cared for. I've been a patient of Dr. Bossert and have heard nothing but positive words from close friends and colleagues about Dr. Rupa Wong and Dr. Jeffrey Wong. I started going to HEC by strong recommendation from a family member and I've enjoyed it since--it's so easy and always a pleasant visit. Highly recommend! read more

Dr. Jeffrey Wong is awesome! Timely is rare in any physicians office! I came here twice and both times there was almost no wait time. Dr. Wong is very knowledgeable and explains things simply...... This is a very large office and is very well staffed. They got this place running very smoothly. I'd highly recommend Dr. Wong to anyone with eye problems! read more

Efficient and friendly! I started out going here and seeing Dr. Rupa Wong. She has limited availability so I now see Jenifer Bossert (Contact Specialist). This place is great compared to my other experiences at optometry offices. They are extremely efficient. I was called in within minutes of my arrival. The women that have help with the exam and do 99% of the exam are always super friendly and kind. They lead you into the room and do much of the preliminary tests. The doctor sees you only at the very end, after all test have been administered and your eyes are fully dilated. In and out total time was 1 hour which was great for a full eye and contact exam! Great experience every time. read more

I fell hard and fast for the Honolulu Eye Clinic. It was love at first sight. #punintended I first heard about this place through coworkers/friends. They had mentioned some kind of designer eyewear trunk show and my ears perked. I had my friend RSVP for me STAT! :) For those who KNOW me, you know how I LOVE my glasses. I am a freak when it comes to glasses bc 1.) I can't see 2.) contacts irk my life, especially when they get all dry and whatever 3.) glasses are cool and über fashion forward 4.) I can be pretty lazy and glasses are lazy-person friendly 5.) I like nice things... Who doesn't, right?! Jocelyn was the lovely and helpful optician who helped me. I picked out about 6+ pairs of glasses. She helped me narrow down my selection and gave me other great options to choose from! She even let me try on her Ferragamo glasses, which she had to special order for me bc I liked them so much. Haha. I settled for 4 pairs. #valentino #ferragamo Crazy, I know. It was tough bc there were so many nice ones to choose from! Plus, I'm a sucker for nice (designer) things!! BTW - The special for the trunk show was a BOGO! (For designer eyewear including Valentino, Ferragamo, Lacoste, Michael Kors, and more.) Buy one, get one 30% off, PLUS free anti reflective coating. You bet I took FULL advantage of that deal! 4 pairs. Heck yeah. Super stoked. Oh, and to top it all off..... I ended up winning the raffle drawing for a free pair of frames! DESIGNER FRAMES!!! Jocelyn got me again! Lol. I couldn't choose which frames to get... So I bought one and I used my raffle win on the other. Haha! #glassesfordays VERDICT Yes, yes, yes! Honolulu Eye Clinic is an awesome place for frames. They really know what they're doing here. And the warranties are great! (Screw Lenscrafters. Srsly.) All the workers are friendly and incredibly helpful. I recommend Jocelyn for help with choosing frames. She is great! And honest! read more

Since Dr. Edward's retirement, I am now seeing Dr. Jeffrey Wong. He gets 5 stars for his personable nature, careful exam skills and willingness to address any and all questions that I had. Although he is young, he is extremely professional, patient and trustworthy. His wife, Dr. Rupa Wong, however, gets 1 star for rudeness. While I was waiting in an exam room, eyes dilated, she stormed in without knocking, grabbed something and ran back out, never acknowledging my presence, and all the while still yapping away with someone in the hall. I'm so glad I'm a patient of Dr. Jeffrey and not his wife. I wouldn't want to trust my eyes to someone as quick, cavalier and insensitive toward their patients as she is! read more

Husband and wife team, Dr. Jeffrey and Dr. Rupa Wong, are WONDERFUL physicians and I can't recommend them highly enough. I first went to Honolulu Eye Clinic after I contracted a seriously nasty eye infection while working in a third world country. Dr. Rupa Wong took excellent care of me...she is so warm and friendly, and during my appointments, she was thorough and incredibly professional. She is a wonderful doctor. On one of my follow up visits with Dr. Rupa, I mentioned that I'd like to have LASIK eye surgery done and could I please set up an appointment to discuss it. She directed me to her husband, Dr. Jeff. Lucky me! He is absolutely FANTASTIC. Having LASIK is one of the very best decisions I've ever made - and Dr. Jeff made each step of the process easy, informative and pleasant. The surgery itself was a bit daunting for me - I'll admit it, I nearly backed down at the last minute. But Dr. Jeff has such a calming and sensitive demeanor, he was able to talk sense into me and helped keep me from completely freaking out during the procedure. The man is an absolute gem and I feel so fortunate to have had him as my doctor. It's been 6 months since I had the surgery and the results are nothing short of life changing. I couldn't be happier about it! Both Dr. Rupa and Dr. Jeff have earned a top-notch medical education on the mainland. I promise - as one of their patients, you can rest assured that you are receiving the very best eye care on the island! read more

Bottom line up front: Think twice about Dr. Jeffrey Wong. I've been a regular patient for almost 15 years at Honolulu Eye Clinic, first seen by Dr. Gary Edwards, who founded the practice in 1977. Since his retirement, I've been treated by Dr. Bossert, an outstanding physician who, along with professional skill, invests genuine concern for her patients, remembers their histories, and enjoys educating them. On a recent Wednesday afternoon at work, I suddenly came down with severe pain in my right cornea. Within hours, the eye was completely red and too painful to open for more than a few seconds, and getting worse. This was obviously not some common irritation but an unusual issue, perhaps acute infection or some kind of corneal injury. I called the H.E.C. office immediately the next morning (Thursday) to urgently request a walk-in appointment with Dr. Bossert for any time Thursday or Friday. I was willing to wait all day if need be to get squeezed in, otherwise I'd have to resort to the ER because I knew I couldn't make it through the weekend with the increasing pain. The telephone receptionist explained that Dr. Bossert was on vacation, and Dr. Jeffrey Wong was seeing her patients. After explaining symptoms, the receptionist asked me to hold, so she could check with Dr. Wong. When she came back, she asked me questions that were clearly scripted to check for acute vision loss, such as would happen with a detached retina which requires quick intervention and surgery to save vision. Fair enough. Of course I answered no, I didn't think I was suffering vision loss, repeating that it seemed like a very sudden onset of infection or corneal injury, with pain too great to keep my eye open and the entire eye reddened. I couldn't guess what consequences it might have on my vision or eye health, but was certain that it needed quick attention. The receptionist, thorough with her note-taking, said that she would check with Dr. Wong and call back in a few minutes. A half-hour later, she called back and informed me that Dr. Wong said he was booked all day Thursday and Friday, and could not see me. Stunned, I asked if she had fully communicated my symptoms to him. She said yes. Could Dr. Wong at least refer me to another ophthalmologist who could evaluate my eye before the weekend? She responded with the names of two doctors that Dr. Wong "recommends" and their phone numbers. There was no offer from Jeff Wong to leave a message with these physicians that I was a Honolulu Eye Clinic patient in need of an appointment since he was "all booked up". As a regular patient here long before Jeffrey and Rupa Wong took majority ownership of the clinic and graced their Honolulu Magazine cover portrait on its walls, Dr. Wong's minimalist response was (pun intended) an eye opener. I thanked the receptionist for her efforts, and remarked that this experience deserved commentary on social media, so would she please mention that to Dr Wong. She said she would. After striking out with both of Dr. Wong's "recommended" ophthalmologists (unavailable), I was very fortunate to connect with the office of Dr. Tyrie Jenkins, and was squeezed in for a walk in appointment with one of her excellent partner physicians that same afternoon. Upon examination I had an ulcerated corneal infection requiring immediate treatment with pain-blocking medication, prescription antibiotic drops, antibiotic ointment, and subsequent steroid drops. The doctor remarked: "I'm glad you made it here, you certainly needed to be seen today." She rechecked my eye the next day (Fri) and on Monday. Starting with the prescribed meds immediately that same Thursday, my eye is now recovering after a rough weekend. There's no doubt I would have needed to go the hospital ER if not for my good luck at Dr. Jenkins' office. Similar to the review below from Yuko K.'s " ***Update**** " -- later on that day Dr. Wong -- AFTER his receptionist relayed that I would share my experience on social media -- left me an apologetic voice message reversing his stance and offering to see me. At that point I would have only agreed if there was no alternative: one shares criticism if you think it merits someone else's attention, not to arm twist a doctor to see you. As an infrequent Yelp poster, I see on this page that some folks are able to provide hundreds of reviews, more power to them. As I'm looking around at the posts, I see a mix of enthusiastic reviews sprinkled with some cautionary tales with apologies in response to patient dissatisfaction. So I'll make a general point: there are very good eye doctors and surgeons in Honolulu. Beyond fine skills, what separates them are the intangibles: attitude, judgment, and personal investment in the care of their patients. Whatever information you gather in choosing a doctor, suggest ignoring the magazine covers, impressive display ads/brochures, and the free coffee -- they are not predictors. read more

Drs. Rupa and Jeff Wong are two of the smartest and nicest people you'll ever meet. Dr. Bossert is incredibly knowledgeable, thorough, and friendly - really a wonderful professional. Kevin fixed my glasses as good as new after my husband sat on them and squashed them. The staff is efficient, courteous, professional. The equipment is state of the art. All in all, really a top notch facility, the only place to go if you care about your eyeballs. Which I do very much!! read more

Still love these people, though Dr. Edwards has retired and some new folks are being the doctors (the rest of the staff is still kicking around). My eye is still being a terror, but they're keeping a good eye (ha!) on me (I'm currently seeing Dr. Wong, who has been very friendly and nice), and being able to deal with both my poor eyesight and my rebellious cornea in the same space has been really helpful. I've also recently had the pleasure of meeting & interacting Kevin, the optometrist who helps you pick out glasses if you choose to get them there. Their frame selection is small, but extremely interesting (I'd never seen some of these designs!) and Kevin was helpful and understanding as I stressed out about new frames (I can't really wear contacts anymore...thanks cornea, thanks). He gave excellent advice and now I have some beautiful glasses with a two year warranty on the frames! Not too expensive, either. read more

I needed to update this review: After reading my earlier review, Dr. Wong contacted me via yelp and assured me that they were taking steps to ensure a more pleasant visit at Honolulu Eye Clinic. Since that time, I have had no trouble making an appointment and there is definitely a more pleasant vibe on the phone. I don't know who was answering the phone before, but the attitude is gone. I applaud Dr. Wong and his staff for taking the time to read my review and use it as an opportunity to improve their level of service. read more

I'm an Optometrist at InSpecs and I referred a patient to Dr. Jeffrey Wong for an urgent cornea issue this morning. (As a background: I love my patients. I treat each of my patients as if they were a family member or a best friend. I wanted to make sure my patient would be taken care of the best way possible. I heard Drs Rupa and Jeff Wong speak at a lecture recently and I was impressed by them. Rupa for her passion with pediatric care and Jeff for his knowledge of cornea and cataract). When I called, the front desk person was very good at taking my call. She asked the right questions; she was extremely professional, helpful, and friendly. Within minutes, Dr. Wong agreed to fit my patient into his very busy schedule today. Immediately after Dr. Wong saw my patient he phoned with me an update. He thanked me for the referral and let me know that the treatments I had given my patient over the previous two days were good choices. He informed me of his assessment, diagnosis, and plan. I know my patient is in good hands with Jeff. :) Overall, I'm impressed with how efficiently this office handles urgent care. Dr. Wong's personal care towards patients and their referring doctors is beyond compare. I'm so happy that I referred my patient here. I will be using Dr. Wong's specialty services in the future and I encourage other doctors to refer to Jeff with complicated corneal issues. Thank you for taking such great care of my patient! read more

When my son was 1 years old I was in search for a pediatric ophthalmologist after a visit with another one was not a good fit for us. I was blessed enough to find Dr. Rupa Wong at Honolulu Eye Clinic. She calmed my nerves and made me feel hopeful that we could improve his vision. Her skilled hands also performed eye surgery on him when he was just 2 years old and his vision has continued to improve over the years. I fully trust Dr. Rupa Wong with my son's vision care and would highly recommend her to anyone. They also have a really nice optical shop with many choices for children and take time to fit his glasses perfectly. Trust me this is important when you need to get a young child to wear glasses! My son is now 7 years old and we cannot thank Dr. Rupa Wong enough for providing him with the best patient care! read more

My previous eye care provider's clinic felt like a factory and the doctor always ran excessively late! Honolulu Eye Clinic feels equally busy but they manage to make you feel like you are a valued patient and they are timely, knowledgeable and full of aloha. I would recommend Dr Jeffrey Wong to others seeking quality eye care. I only wish the waiting room wasn't quite so cramped. There were a number of children run around making some of the elderly nervous. Mahalo for the coffee, tea, water bar! read more