This was my first visit (and probably my only visit) to the Straub Benioff Medical Center - Hawai'i…read moreKai Clinic because my GYN, whom I've been a patient of for the past 30-plus years, had transferred from Kapi'olani Medical Center on Honolulu's Punahou Street. Admittedly, since moving into the Kaka'ako neighborhood, I've been spoiled by the short 2-mile drives from my home to Kapi'olani Medical Center, where my women's health care physicians are located. In the past, I've never had to travel any further than 8 miles to Kapi'olani Medical Center. However, because I was still recovering from my total knee replacement surgery, which was done in late July, I had to reschedule my annual September exam for my lady-bits to December. In June, when I called the women's health clinic to reschedule the yearly exam, the receptionist notified me that my GYN (Dr. Gary Kimoto) was transferring his practice to the Straub Benioff Medical Center - Hawaii Kai, and that scheduling patient visits past September wasn't available yet. The receptionist recommended that I call again in September to check availability for December. Of course, his office did inform me there were several other physicians within the Kapi'olani Women's Health Clinic who I could select for either an earlier appointment in October or November at the convenient Honolulu medical center, but, since I wasn't in a rush for an appointment and out of respect, I preferred to have Dr. Kimoto provide a referral. Anyway, I got the directions to this Hawai'i Kai Clinic from one of the receptionists, who gave succinct instructions to drive and turn left onto Lunalilo Home Road from Kalaniana'ole Highway, turn into the driveway and parking lot where the Taco Bell is located, and look towards the mountainside of the parking lot for the covered walkway. Fortunately, we had a 30-minute leisurely drive to East O'ahu during mid-morning, didn't encounter heavy traffic, and arrived 20 minutes before the anticipated check-in time. Upon entering the clinic, five receptionists were either handling phone calls or attending to walk-in patients. One of the friendly receptionists greeted me, and I informed her of my appointment time and provided her with my identification and medical insurance cards. She verified that all the information was on file and pointed towards the patient lobby on my left. I waited no longer than 15 minutes when Dr. Kimoto's nurse assistant, Victoria, came out to escort me to an examination room. While following her from the lobby to the exam rooms, I started to feel like I was in a labyrinth and did my best to look for clues that would lead me out. Unlike sitting in a cold examination room at the medical center while having my vitals taken and verifying my medical information, the exam room was comfortable, warm, and cozy. I was so relaxed that even my blood pressure and pulse rate, which are usually elevated due to "white coat syndrome," were at low levels like when I was an avid runner. LOL! If I lived in East O'ahu and needed convenient, compassionate, and quality health care with friendly service, I'd recommend this clinic. However, I don't know whether this clinic is equipped to handle major medical emergencies or procedures.

Called to schedule an appointment for my mom. A woman named Penny was super condescending and rude…read more Anyway, she just went on to say that the first available appointment was in July. I said ok and as she was scheduling, she then said actually September, oh no actually October. Seriously??? The first available appointment is in October??? That's in 7 months!! That is so ridiculous. Who do they think they are?? I scheduled anyway. Then I called Queens medical in Hawaii kai and their first available was next week!! Obviously we are going there and the gentleman helping me was super polite and respectful. Do better Straub.

This review is so overdue!! I couldn't be more happy with Dr. Tham and Dr. Fong and am sooooo glad…read moreto have found this office!! The history is that I've had a teary left eye for 10+ years and have asked every optometrist and ophthalmologist I've seen about it because it's an every day nuisance!! If I wear any eye makeup, my left eye is smeared before I'm even done and I am CONSTANTLY dabbing at my eye throughout the day - which is definitely not optimal during the last few years with Covid! Each optometrist and ophthalmologist said there's nothing wrong with your eye and the only advice I was given by one ophthalmologist was to put a hot compress on my eyes and gently massage them so that the oil glands are not clogged. Nothing worked!! I came to see Dr. Tham for a regular vision checkup and contact lens prescription and mentioned my teary left eye again and she looked at my tear duct and saw that the left ones were blocked and suggested I make another appointment with Dr. Fong who's an oculoplastic surgeon so that she could use a probe and clear/flush the blockage. Dr. Tham also spent the time to draw out the anatomy of the eye and explain what's was probably happening. I was hopeful for the very first time that this might finally be a solution! I was so excited for my appointment with Dr. Fong and sure enough, she used the probes - cleared the blockage in my tear ducts (upper and lower left eye) and flushed them with saline. The whole thing took less than 15 minutes and it's been a few months and it's been absolutely wonderful!! Thank you so so much Dr. Tham and Dr. Fong!! You both helped solve this when countless other doctors couldn't!! I'm so so grateful every day!!

Is it me? The…read moreophthalmologist, Amelia Fong, answered all my questions. Eyes are fairly healthy for my age. Thought it was going well. She said I didn't have to come back for another year. Yearly check ups are the standard. Unlike another opthalmologist who wanted me to come back every six months without ever indicating I had a problem. Felt like my insurance was being milked. Checking out, the clerk tells me "The doctor said you can visit any doctor in a year." I was confused. Thought I just heard her say to come back in a year. Asked why I couldn't return here. Was told the doctor is very busy. Odd, because I got this first appointment in a week. Insisted on making the first available appointment fifteen months from now. If the waiting room had been empty, might have been less polite about it. Couldn't help but think this was the classic bum's rush. Did I not meet the practice demographic? Did I ask too many questions? Something wrong with my insurance? Or did the clerk take a dislike to me? Rude staff have driven me away from a number of physicians. Asked friends, including a medical professional, and none ever had that happen. As a feminist since age 5, I prefer to patronize women businesses. And for a host of reasons, I prefer women medical professionals to male. But, considering problems with the last two female ophthalmologists, maybe I should be less exclusive. Just so you know.

Mahalo nui loa to the helpful staff at Jenkins Eye Clinic and especially to Dr. Neda Nikpoor. I was…read morereferred to the clinic and I emphatically recommend Jenkins Eye Clinic and Dr. Nikpoor. The vision in my right eye began diminishing nearly two years ago. At first it felt like I was seeing the world through plastic wrap smeared with bacon grease; over time it worsened into what seemed like wrinkled paper. I was scared I might lose sight in that eye. I had to depend solely on my left eye and felt unsafe driving at night because headlights became blinding spotlights. At Jenkins Eye Clinic I learned I had cataracts in both eyes. The staff were pleasant, knowledgeable, accommodating, and compassionate. I was a little devastated at first -- I thought I was too young -- but Dr. Nikpoor put me at ease. She explained what to expect before and after the procedure, answered all my questions about vision outcomes, pain, downtime, and cost, and helped me schedule bilateral cataract surgery for early April. My procedure was scheduled for 8:00 a.m., and I was out by 9:30 a.m. Tears of joy escaped my eyes when I realized I could see through my right eye again. The vision felt different -- somehow better. Colors, especially blue, are deeper and more vivid; whites are more brilliant. I can now safely drive at night without fear. I am grateful to Dr. Nikpoor, the staff at Jenkins Eye Clinic, and the team at The Surgical Suites.

Of the five senses, which one is considered the most important?…read more If you answered, "sight", Google would agree with you! Our vision helps us to interact with our world... and with others. We learn, play sports, watch movies, read, enjoy sunsets and fireworks, etc. through our eyes. What would we do without them? I first visited Jenkins Eye Care in 2000 and had LASIK surgery. The best result was getting rid of contact lenses! That one inconvenience was gone from my daily routine! What a relief! Recently, my optometrist noticed that I had the beginnings of cataracts. So many people advised me to get the surgery as soon as possible, so... Okay... I went for the exam/consultation and now am waiting to schedule the surgery. It's such a popular procedure that the office is backed up for months! I'm looking forward to interacting with the professional, patient, and pleasant staff again! I think I met six different people who helped me navigate the system! They were all kind and thorough! I highly recommend Jenkins Eye Care. They're very experienced and have an excellent reputation!

Go for yearly eye exam. Been going to Dr. Ishikawa for years now,good care, and checkup of…read moreeyes.Office ladies were polite

Every doctor I've seen here has been professional, kind, and knowledgeable. They really take their…read moretime with patients and explain everything clearly. The office staff is also very friendly and efficient, making the entire visit smooth from start to finish. The space is clean, organized, and welcoming. Whether you need a routine exam or something more complex, I highly recommend this practice to anyone looking for quality eye care

When i was referred to Dr. Schmidt I was in dire straights. My right eye had gone blind due to…read morecomplications from my chemotherapy, and my left eye was loosing sight rapidly as well. Things were bad. I am so, so lucky that Dr. Schmidt was able to see me fast and within two weeks i had my first cataract surgery on my right eye. He was very honest during my consultation and pre-op appointments. He told me all the possible complications and hazards due to the severeness of how bad my cataract(s) were. But he was also very positive and very energetic. Although i was kinda scared and worried, he and his staff were all very positive and supportive during the whole process. To make a long story short--i went from barely being able to see a waving hand in front of me--to pretty much having my full vision back within a few days after surgeries on both eyes. I highly recommend Dr. Schmidt and his staff--they are the best and i truly appreciate their expertise in taking care of me.

Dr. Schmidt and Dr. Kim are absolutely the best, and their staff are all excellent as well. I've…read morehad my eye care here for several years, and this year had cataract surgery. You are in the best hands here

Went in for red eye, which was a broken blood vessel. Called that day, and got in with no…read moreappointment, but was seen in 15 minutes, after waiting.Nice office staff

I thought they were great... kinda gave them rush order... arrived earlier than expected…read more.. Rochelle was super nice and helpful... called right back.. got text reminders... convenient... no hassle... that's high praise these days. Mahalo nui

Went here to see Dr. Ing on a referral. Located in the Nauru Tower overlooking the pool. Parking…read moreinside under cover, if full, parking available outside. Waiting for my appointment,beyond the normal wait time, but worth the wait. Dr. Ing took the time to diagnose the problem, didn't rush me out to see the next patient. Restrooms Located outside of his office.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location for the consultation. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Visited multiple times (3x) to inject and laser some keloids on my chest and back. Still healing…read morefrom the most recent treatment but I am very pleased with the results-- I had concerns about residual itching after the first two visits (which is common according to my dermatologist) and they adjusted the steroid injections accordingly. It's only been 1-2 weeks but they are much flatter and have not itched since injection. In addition, they recently renovated their office and it's beautiful! Check in is always a breeze. Israel and Dr. Lee (along with the rest of the office) are extremely personable. I appreciate the time they take to know me as a person & the information they share about what is being done!

Oculoplastic Facial Surgery Hawaii, Dr. Bradford Lee and staff are very professional and great! He…read morecorrected a facial issue that now looks so much better. An excellent choice for any type of oculoplastic or facial surgery. They also have wonderful laser and aesthetic cosmetic treatments. Highly recommend!

I have many issues with my eyes: cataract surgery on both eyes. I have corneal issue as well.. Dr…read more Jeff Wong has been my eye doctor/surgeon for many years he is professional, efficient, and an excellent doctor. He listens to his patients when they have questions or concerns. I have just had a follow up laser procedure, which is quite common. All went great. I would highly recommend this practice, including their optometry department for your eye care needs. They are the best!

Hi I love my doc, Dr. Bossert , but I'm really upset that this office switched to nearly only TEXT…read morefor appointments. The process literally has me in tears at first. I was shocked. This is just cruel to their patients. My husband had a detached retina and Dr. Bossert saved him. Now he could never get in to see her. Apparently they just switched in March 2026. FINALLY and thankfully I got someone on the phone and she helped me. I was VERY grateful but I really hope this text thing isn't a trend for the future for all doc offices. I still would recommend them because their doctors are top notch. But the appointment system is really impossible right now. Hope it can change.

Everyone is so kind and helpful especially for a government funded health care office !read more

Please stay away from here. I'm not going to go on and on about negatives please find another…read moreclinic. Positive note front desk and nurses.