This was my first visit (and probably my only visit) to the Straub Benioff Medical Center - Hawai'i…read moreKai Clinic because my GYN, whom I've been a patient of for the past 30-plus years, had transferred from Kapi'olani Medical Center on Honolulu's Punahou Street. Admittedly, since moving into the Kaka'ako neighborhood, I've been spoiled by the short 2-mile drives from my home to Kapi'olani Medical Center, where my women's health care physicians are located. In the past, I've never had to travel any further than 8 miles to Kapi'olani Medical Center. However, because I was still recovering from my total knee replacement surgery, which was done in late July, I had to reschedule my annual September exam for my lady-bits to December. In June, when I called the women's health clinic to reschedule the yearly exam, the receptionist notified me that my GYN (Dr. Gary Kimoto) was transferring his practice to the Straub Benioff Medical Center - Hawaii Kai, and that scheduling patient visits past September wasn't available yet. The receptionist recommended that I call again in September to check availability for December. Of course, his office did inform me there were several other physicians within the Kapi'olani Women's Health Clinic who I could select for either an earlier appointment in October or November at the convenient Honolulu medical center, but, since I wasn't in a rush for an appointment and out of respect, I preferred to have Dr. Kimoto provide a referral. Anyway, I got the directions to this Hawai'i Kai Clinic from one of the receptionists, who gave succinct instructions to drive and turn left onto Lunalilo Home Road from Kalaniana'ole Highway, turn into the driveway and parking lot where the Taco Bell is located, and look towards the mountainside of the parking lot for the covered walkway. Fortunately, we had a 30-minute leisurely drive to East O'ahu during mid-morning, didn't encounter heavy traffic, and arrived 20 minutes before the anticipated check-in time. Upon entering the clinic, five receptionists were either handling phone calls or attending to walk-in patients. One of the friendly receptionists greeted me, and I informed her of my appointment time and provided her with my identification and medical insurance cards. She verified that all the information was on file and pointed towards the patient lobby on my left. I waited no longer than 15 minutes when Dr. Kimoto's nurse assistant, Victoria, came out to escort me to an examination room. While following her from the lobby to the exam rooms, I started to feel like I was in a labyrinth and did my best to look for clues that would lead me out. Unlike sitting in a cold examination room at the medical center while having my vitals taken and verifying my medical information, the exam room was comfortable, warm, and cozy. I was so relaxed that even my blood pressure and pulse rate, which are usually elevated due to "white coat syndrome," were at low levels like when I was an avid runner. LOL! If I lived in East O'ahu and needed convenient, compassionate, and quality health care with friendly service, I'd recommend this clinic. However, I don't know whether this clinic is equipped to handle major medical emergencies or procedures.

Called to schedule an appointment for my mom. A woman named Penny was super condescending and rude…read more Anyway, she just went on to say that the first available appointment was in July. I said ok and as she was scheduling, she then said actually September, oh no actually October. Seriously??? The first available appointment is in October??? That's in 7 months!! That is so ridiculous. Who do they think they are?? I scheduled anyway. Then I called Queens medical in Hawaii kai and their first available was next week!! Obviously we are going there and the gentleman helping me was super polite and respectful. Do better Straub.

I got a appointment made here by my other eye doctor, and I'm GLAD that I got referred to Aina…read moreHaina Eye center to see DR Amelia FONG, from the moment I stepped in to the doctors office I was greeted by the front desk staff a female lady didn't get to know her name but she helped me very quick by getting checked in and doing some paper work before seeing the eye doctor. Also big thanks to the tech Sylvia she helped me do my eye exam etc and she took my eye pictures. She was very HELPFUL from the start till the end of my doctors check up. Sylvia thanks a lot for your care you did an awesome job, and to Dr Amelia Fong I'm so glad that you did my eye check up and for taking care of my needs. You did a awesome job on my procedure thank you so much everything was great. For sure I would highly recommend other patients to come and see you if they need an eye check up and what not. . Parking : Don't have too worry about parking they have a parking structure under the building and also you could park in the open lot fronting Foodland farms. Too all the staff at Aina Haina Eye center thanks for all you do. Posted 9/18/19 Wednesday

They have Amelia Fong, MD here and she is a board certified ophthalmologist. Now serving all the…read morepets on the island of Oahu! Does comprehensive eye exams, cataracts surgeries, eyelid surgeries, botox injections, and more! Call and make your appt. with her today!

Mahalo nui loa to the helpful staff at Jenkins Eye Clinic and especially to Dr. Neda Nikpoor. I was…read morereferred to the clinic and I emphatically recommend Jenkins Eye Clinic and Dr. Nikpoor. The vision in my right eye began diminishing nearly two years ago. At first it felt like I was seeing the world through plastic wrap smeared with bacon grease; over time it worsened into what seemed like wrinkled paper. I was scared I might lose sight in that eye. I had to depend solely on my left eye and felt unsafe driving at night because headlights became blinding spotlights. At Jenkins Eye Clinic I learned I had cataracts in both eyes. The staff were pleasant, knowledgeable, accommodating, and compassionate. I was a little devastated at first -- I thought I was too young -- but Dr. Nikpoor put me at ease. She explained what to expect before and after the procedure, answered all my questions about vision outcomes, pain, downtime, and cost, and helped me schedule bilateral cataract surgery for early April. My procedure was scheduled for 8:00 a.m., and I was out by 9:30 a.m. Tears of joy escaped my eyes when I realized I could see through my right eye again. The vision felt different -- somehow better. Colors, especially blue, are deeper and more vivid; whites are more brilliant. I can now safely drive at night without fear. I am grateful to Dr. Nikpoor, the staff at Jenkins Eye Clinic, and the team at The Surgical Suites.

Of the five senses, which one is considered the most important?…read more If you answered, "sight", Google would agree with you! Our vision helps us to interact with our world... and with others. We learn, play sports, watch movies, read, enjoy sunsets and fireworks, etc. through our eyes. What would we do without them? I first visited Jenkins Eye Care in 2000 and had LASIK surgery. The best result was getting rid of contact lenses! That one inconvenience was gone from my daily routine! What a relief! Recently, my optometrist noticed that I had the beginnings of cataracts. So many people advised me to get the surgery as soon as possible, so... Okay... I went for the exam/consultation and now am waiting to schedule the surgery. It's such a popular procedure that the office is backed up for months! I'm looking forward to interacting with the professional, patient, and pleasant staff again! I think I met six different people who helped me navigate the system! They were all kind and thorough! I highly recommend Jenkins Eye Care. They're very experienced and have an excellent reputation!

Go for yearly eye exam. Been going to Dr. Ishikawa for years now,good care, and checkup of…read moreeyes.Office ladies were polite

Every doctor I've seen here has been professional, kind, and knowledgeable. They really take their…read moretime with patients and explain everything clearly. The office staff is also very friendly and efficient, making the entire visit smooth from start to finish. The space is clean, organized, and welcoming. Whether you need a routine exam or something more complex, I highly recommend this practice to anyone looking for quality eye care

Dr. Gregory Schmidt and his staff are the best! Dr. Schmidt corrected my vision to 20/20 distance…read more From the first visit to the last, he and the staff were knowledgable, professional, and caring as to my needs and concerns! I also highly recommend the Eye Surgery Center at Iwilei where the surgery was performed. The staff, again is as professional, caring, and.thorough as Dr Schmidt's.

I have been a patient at Hawaii Eye Institute for over 13 years. Dr. Schmidt and his assistant…read moreoptometrist (currently Dr. Melissa Kim) have taken care of annual checkups and prescription updates. They helped me recovery from a scratched cornea. This year, I decided it was time to have cataract surgery. After the consult with Dr. Schmidt, we decided to have multi-focal interocular lenses put in. The results are MIRACULOUS! No need for contacts or glasses. I see everything better at all distances. The world is brighter and colors are more vibrant. Dr. Schmidt operated on one eye, then two weeks later, the second. The procedure was painless and recovery quick. If you're eligible, do not hesitate to get it done. I highly recommend the multi-focal solution even though you may have to pay out-of-pocket. Dr. Schmidt is truly expert, and he's done over 10,000 procedures. Beyond his surgical skill and expertise, he leads his team well. They are all well trained and motivated. Special shout-outs to office manager Ashley, who's the best. She told me to say that in my review :-) but it is true. She's the perfect wingman to Dr. Schmidt and between the two of them, they addressed every question and concern in easily understood terms. Mykaela and Vy were my techs, and they are just as good. They are personable and professional, ensuring Dr. Schmidt has all the info he needs when he conducts his exams. The front office team that greets and schedules follow up is very sharp and engaging. I cannot imagine a better experience than I had with this truly life-changing procedure.

Went in for red eye, which was a broken blood vessel. Called that day, and got in with no…read moreappointment, but was seen in 15 minutes, after waiting.Nice office staff

I thought they were great... kinda gave them rush order... arrived earlier than expected…read more.. Rochelle was super nice and helpful... called right back.. got text reminders... convenient... no hassle... that's high praise these days. Mahalo nui

Went here to see Dr. Ing on a referral. Located in the Nauru Tower overlooking the pool. Parking…read moreinside under cover, if full, parking available outside. Waiting for my appointment,beyond the normal wait time, but worth the wait. Dr. Ing took the time to diagnose the problem, didn't rush me out to see the next patient. Restrooms Located outside of his office.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location for the consultation. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Visited multiple times (3x) to inject and laser some keloids on my chest and back. Still healing…read morefrom the most recent treatment but I am very pleased with the results-- I had concerns about residual itching after the first two visits (which is common according to my dermatologist) and they adjusted the steroid injections accordingly. It's only been 1-2 weeks but they are much flatter and have not itched since injection. In addition, they recently renovated their office and it's beautiful! Check in is always a breeze. Israel and Dr. Lee (along with the rest of the office) are extremely personable. I appreciate the time they take to know me as a person & the information they share about what is being done!

The problem: A very…read more- very - very small tiny xanthelasma on one eye ********************************* The paperwork: Sent via email prior to consultation which I appreciated - very easy to fill out. In this paperwork - I requested that my images not be used for social media. I also indicated that seeing a PA was okay - but I didn't fully understand that meant the PA would be doing the procedure. ********************************** The good: Was able to book appointment quickly. There is a $200 consultation fee that is applicable to the procedure. Surgery was scheduled the very next day and was relatively painless. The office staff, PA, etc. were all friendly. The office was clean. ************************************* The bad: I now have a scar that is whiter and a tad bit larger than the Xanthelasma that was removed. I now feel like the small smooth yellow buttery Xanthelasma was prettier and less noticeable than the new white rough scar .. ugh.... I keep asking myself what was the point of paying around $1,200 (ouch) to have it removed. I have been using silicone gel & tape as they recommended - but it hasn't helped. I have a consult scheduled with another plastic surgeon to see if anything can be done. My photos were used for social media (Instagram story) even though I requested they not be used when filling out the paperwork. The final straw that led me to write this review - I received a bill today, almost a month later - for $200 even though I paid everything up front. This was resolved over the phone after they admitted the error. ************************************* Conclusion: I wish I had looked into this more carefully. While the Yelp reviews were strong, they were not enough on their own to support such an important decision.

I have many issues with my eyes: cataract surgery on both eyes. I have corneal issue as well.. Dr…read more Jeff Wong has been my eye doctor/surgeon for many years he is professional, efficient, and an excellent doctor. He listens to his patients when they have questions or concerns. I have just had a follow up laser procedure, which is quite common. All went great. I would highly recommend this practice, including their optometry department for your eye care needs. They are the best!

Hi I love my doc, Dr. Bossert , but I'm really upset that this office switched to nearly only TEXT…read morefor appointments. The process literally has me in tears at first. I was shocked. This is just cruel to their patients. My husband had a detached retina and Dr. Bossert saved him. Now he could never get in to see her. Apparently they just switched in March 2026. FINALLY and thankfully I got someone on the phone and she helped me. I was VERY grateful but I really hope this text thing isn't a trend for the future for all doc offices. I still would recommend them because their doctors are top notch. But the appointment system is really impossible right now. Hope it can change.

The staff was excellent and Dr. Faulkner was amazing and very friendly…read more The staff made me feel very comfortable. Especially Christina who helped us

I had cataract surgery on the first of April and the next day at the post operation exam. I was…read moreamazed at how much better my left eye was. My exam review found that I had 20/20 vision in my left eye. On the 15 of this month I had my right eye surgery and I was even more amazed. The Dr did a far vision and then he did a little of the close vision too . I have been able to read without reading glasses . I can't thank all the doctors at Aloha vision !