Office staff failed to obtain medical records from Queen's despite being given clear instructions. The records weren't available for our appointment, so Dr. Chang couldn't review them during the exam. I'm not confident he had the information needed to make a proper diagnosis. Frustrating experience. read more

Absolutely horrific. After everything else I had ordered glasses with them because they were not giving me proper info to go elsewhere and I just wanted to see. 7-10 business days... on day 10 I called "I don't have any notes saying you ordered glasses". Office manager writes later "there was a scratch and we had to reorder, another 3 days". Pick up my progressives and put them on. Almost fall to my knees the first day from nausea. I went back and was told they're almost a cm off. Doesn't sound like much, but this is a Google search about 1 cm error: A 1 cm (10 mm) pupillary distance error in progressive lenses is considered very severe and far outside accepted standards; it will almost always require a remake of the lenses.[lensmartonline +1] What the usual tolerance is * For progressives, the ANSI Z80.1 standard says the fitting cross (where your eye is meant to align) should be within about 1 mm of the specified monocular PD. (My glasses were 10x outside of standard error!!!). STAY AWAY FROM THIS OFFICE. read more

I have had some eye concerns for the past few weeks. My previous ophthalmologists was scheduling appointment in May 2023 and I just did not want to wait so long. I heard some good comments about Dr. Chang at Eye Doctors Hawaii so I called to schedule an appointment. You will need to have a referral from your primary care physician. I was pleasantly surprised to get an appointment scheduled in the next two weeks with Dr. Chang. Ester who is the office administrator then called me back after a few days and asked if I could make an earlier visit due to another cancellation. I arrived this afternoon at their Hawaii Kai Corporate Center. There is ample parking and a nice short stroll through the beautifully landscaped grounds to their office. I was asked to fill out some forms then was called into the exam rooms by Sung who is one of the medical assistants there. She was very friendly and pleasant. She explained all of the tests and procedures she was performing on me for the eye exams. Dr. Chang is very professional, explained everything about my exam to me in detail and asked if I had any questions. The office is spacious with a friendly staff of assistants. I had a very good visit to Eye Doctors Hawaii and will highly recommend Dr. Chang and his staff for anyone needing eye health services. read more

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Eye Doctors Hawaii is located in Hawaii Kai off of Kalanianole Highway. We came all the way from the North Shore, 1 hour & 45 minute drive. Hubby made me this eye appointment due to after my surgery my vision was not the same. Eye Doctors Hawaii is not your normal eye vision center like Walmart or lens crafters. They accept your medical insurance not your eye insurance. If you need surgical work done to your eyes, they can perform it in office. My appointment was for 2:30pm. We arrived at 2:15. They took both of our temperatures and asked us the COVID questions. of course. We had to sanitize. They staff up front is very friendly and professional. As always, you'll need to fill out paperwork. Then I was seen quickly by a physician assistant who completed my vision & pressure tests. She took pictures of my inner eye and dilated me for the optometrist. My Female Optometrist Dr. Guan. Dr. Chang was on vacation. She made me feel comfortable. We talked about where we were both from. Crazy, she's from Miami and has worked all through Florida. We moved from Florida to Hawaii. As I explained my concerns to Dr. Guan, she listened as well explaining that major surgery can effect eyesight. Anesthesia can effect or blur vision. My vision will correct after time. I felt better after hearing this. We proceeded with the procedure. She checked everything related to my eyes, eyelids, retina, even the glands under my eyes. A few were clogged and she unclogged it with q-tips. She explained to me how to keep them open during my normal facial routine. I was also able to get a new prescription for stronger eye-ware. So I'm thankful Hubby chose Eye Doctors Hawaii. We'll definitely be back for future services. read more

Eye Doctors Hawaii - Ophthalmologists Near Me - Honolulu, Hawaii

As we have aged and become more sensitive to the importance of our eyesight and the care that is necessary, my wife and I decided to change our eye doctor. We were fortunate enough to find Doctor Kenneth Chang and his staff, which are conveniently located in Hawaii Kai. My wife and we're amazed at the level of expertise Doctor Chang and his entire office staff have. These are extremely well qualified individuals that make you feel comfortable and at ease during each step of our eye examination's. The equipment used to examine our eyes was the best we have ever experienced. My wife and I are extremely grateful we found Doctor Kenneth Chang and his amazing staff. Mahalo Dan and Dar Sparks read more

In my moment of vulnerability, this entire office was my lifesaver! I awoke one Friday morning with a very red and itchy eye, proceeded to "flush" it out with saline and leave it alone for a bit. However; my eye would not stop dripping. I called my current eye doctor - Not their fault, however they were off island. Thankfully, they gave me a list of doctors to call because they wanted me to be seen ASAP! Went down the list calling one by one. No one would take me, my last call was Eye Doctors Hawaii at about 2pm on a Friday! I was seriously going to cry if they couldn't take me. The staff answered the phone, no hesitation - they told me to come as soon as I can. At this point I could not see out of my right eye and it had gotten severely swollen. Drove like this to their location with a napkin covering it because the light was hurting my eye even more. The check in process was thorough and quick, everyone was extremely nice and empathetic. I was immediately seen by Dr. Delgado. She took a look, let me know what was going on and prescribed eye medication and set a follow up appointment for Monday with Dr. Chang. By Monday, my eye was feeling so much better, still a little blurry; however such a HUGE relief. My meet with Dr, Chang aligned with everyone else I had met within this office. Gentle, caring, empathetic, and professional. I continued to see them a few more times until my vision was back to normal and my eye "sealed/healed." After all of my interactions with Eye Doctors Hawaii, I may have to switch over to them. Do not hesitate to contact them. Allow them to take care of you, you will not be disappointed! read more

World Class surgeon in my backyard. Everything went smoothly, no complaints, no unnecessary words or actions, followup visits were perfect. Lots of notice for followups. Staff is exceedingly nice and office is clean. read more

Top doctor recommended from another top doctor in Houston! Best of the best. Wow Dr. Chang taught other surgeons at Harvard! What a nice surgeon and so good at what he does! read more

Dr Chang and his entire staff are great!!! I just had both eyes done by him. I trust and like him because he takes the time to show and explain any questions I had. He shows me on the monitor while he explains things. He made me feel special and not just another dollar sign. The other doctor I was going to see didn't answer my questions or explain anything. As soon as I sat down in the chair he looked at my chart with my age and said I needed cataract surgery before he looked at my eyes. He seemed quick to go to see his next patient, I felt as though he was too busy to spend time because he wanted to do as many patients as he could and I was just another patient. I live in Pearl City but the drive to Hawaii Kai was worth it, knowing I had a caring and talented doctor. I would highly recommend him to all my friends. I always only refer friends to a professional that does excellent work. it's always important to go to a doctor that's the best rather than going to one that's just convenient because you don't want to drive. When you come across a doctor you feel in your gut that you can trust, you can't justify any excuse to go to someone else. read more

Dr Chang has been up front with my procedure cost that for my budget I would highly recommend him to my friends and family if they ever need an opthemologist. I have no problems after my surgery except for getting hair in my eye and ingrown eyelash, I call and am given an appointment same day which is very convenient thank you Dr Chang for your expertise. Shirley read more

I can't say enough about how professional, knowledgeable and kind Dr. Chang and his staff are. I was nervous about getting my eyes dilated. He immediately put me at ease when he explained the process. I felt comfortable asking him questions and he answered them with a great amount of respect, understanding, and patience. I also love and appreciate his caring staff. They are genuine, friendly and go above and beyond to care for their patients during every interaction. My family and I are so grateful for their excellent care! read more

Dr Kenneth Chang and his staff are very competent, friendly and thorough. Highly recommend for all your comprehensive eye care. They're organized and most of all very caring! They explain what they're going to do and allow you to ask questions. You'll never feel like you're rushed or that they're too busy for you. I've been going to this office for over a year and hotly recommended them! read more

This was my first visit to see Dr Kenneth Chang and he was able to see what was wrong with my eyes. Though his assistants did most of the work with all the top of the line equipments, Dr Chang was able to assess, explain, make a diagnoses and ordered more tests in a very professional and friendly manner. I didn't feel rushed even if his lobby was full. Definitely a place to tell my friends and family to go to for treatment or just for the annual check ups! read more

Dr. Delgado is fantastic! Appointments are always on time and efficient, while she takes her time to make sure everything is done properly. She is easy to communicate with and finds answers to all questions. I highly recommend Dr. Delgado! read more

Dr. Chang of Eye Doctors Hawaii was fantastic. He explained all my options. Everything he told my wife and I would happen did happen. Because he explained everything I was informed and relaxed. He improved my far vision better than I thought possible. Although he recently started his own private practice, he has performed over 6,000 cataract surgeries. He taught eye surgery at Harvard Medical School. His staff is courteous and professional. The staff at Eye Surgery Center of Hawaii where he performs his surgeries is also courteous and professional. I know my wife Barbara will go to Dr. Chang when she needs cataract surgery. In a heartbeat I will recommend Dr. Chang to all our friends and all of my wife's cousins. John Gasidlo read more

Wonderful service everyone very helpful I would give six stars if I could! Always available in an emergency.

Thank you Dr Chang and your wonderful staff for taking such great care of my Mom , she is 90..your patience and kindness means so much.. Sometimes it is difficult with our seniors but we must remember we will all be there one day... The office was very comfortable and parking was easy... Mahalo Teri Marcus read more

After 2 years of blurry vision and multiple prescriptions and treatments, I found no relief. I figured I would just have to deal with the blurry vision in whatever way I could. After a referral to Dr. Chang who listened to my issues in detail, he identified the principal issue. The resolution was simple, however, he identified more severe macular degeneration than I knew. I now know the seriousness of of my condition and the necessity to maintain healthy eye nutrition and treatment. I finally feel that I'm getting the eyecare I need and I'm very happy and relieved with my clearer vision. read more

I needed to get cataracts removed and saw Dr. Chang at this business in Honolulu. He told me upfront that Medicare did not pay for this type of surgery so I need not bother to send in a claim. I believed that. I paid up front for both eyes and he did the work in Nov and Dec 2020. They healed up ok. At the last checkup in Jan 2021 he wrote me a prescription for glasses - TRIfocals. I had been in glasses since I was three but never needed anything other than bifocals as I aged. Now, after these surgeries I am in trifocals AND drug store reading glasses. The lower bar in the lenses don't work for me. After all this I was shocked to get my Medicare Summary Notice in Jan 2021 and he had submitted his bills, which I had already paid, to Medicare and was paid again. I sent paperwork to Medicare proving this and they told me to write him a letter asking for a partial refund. I did. He won't. Medicare will begin an investigation on his business practices. My daughter and grandson went to see him as well and between the three of us, we found errors on our forms. They had misspelled names, two incorrect dates of birth and my age was off by 20 years. Ridiculous! I'm leaving in June and will see an eye doctor on the mainland. read more

Outstanding physician and surgeon, Dr. Chang has invested in the most cutting edge technologies and has my highest recommendation not only as a fellow physician in the community but also as a grateful patient. read more

Dr Ken helped me out when my eye got hit with a lid cover. He got me into the emergency room explained what happened and then got me medications for me all in the same day. Wow. That's service. read more

I'm a new patient and glad to have found Dr. Chang. They were very through, professional and addressed all my concerns. I take my vision very seriously and they do also. I'm new to Oahu and thankful to have found the right eye doctor. read more

Let me start by saying... I am truly thankful for this Dr. Chang and his staff. I woke up with an irritation in my eye that couldn't be washed out with water or eye solution at home, so I figured... Ok let's just wait it out and give it a couple more hours, it should go away by lunchtime... The pain could not be described in words, it was UNBEARABLE . I've never had that feeling in my life! I was going through google trying to find the nearest eye doctor in my area,and the first one I called said they were booked for the day and weren't accepting new patients! At that point I was losing hope, do I have to admit myself to the ER?! I'm telling you I couldn't even open my right eye. I took another chance, called Eye Doctors Hawaii and was surprised to hear I can come in same day! What?! Thank you God! Most places will not take you in same day! Long story short, the doctor took me in RIGHT AWAY because he saw how distressed I was and the non-stop tears coming out of my right eye. He put numbing medicine in, and ***POOF*** like that, the pain I was feeling for the past 6 hours was gone, he did an thorough examination, and a thorough cleaning, and then put a contact bandage, to insure I walked out feeling much better than I came in. 2 days later, I am good to go. Don't compromise your vision. Go to Eye Doctors Hawaii right away. read more