I'd give 6 stars if I could!…read more THE BEST customer service! Friendly, knowledgeable, and quick to respond. Great prices! It was so easy to book!

Very recently went under new management. Even prior, I would have recommended them, now I…read moredefinitely recommend them. They're easy to get in contact with and have good prices for non-climate and climate controlled. It feels secure while still being convenient to get into as a renter.

Great boat and RV storage location. Good rates and very friendly.read more

Manager is very helpful and prompt. Made moving in and out of the unit easy. Price only hiked a few…read moredollars the 3 years I used the unit.

EDIT: I did have to take off one star because when I had to call in a payment, John was pretty…read moreunfriendly on the phone call with me. I only needed a minute (literally one minute) of his time to make my payment, and he seemed annoyed and rushed. I wanted to get through quickly too, as I was at work at the time, but I think politeness to a customer can coexist with being efficient. We shouldn't be made to feel like you're wasting your time. He also seems annoyed that I couldn't remember my unit number. Um, how about I just spent a month moving and I set that storage up a month ago? It's hard to remember every single thing you have to do when moving? If you can look it up by name, as he did, then why are you so annoyed/impatient with your customer? His attitude would make me reconsider using them versus UHaul in the future, as service is really the main difference between the two companies IMO. He did seem to realize at the end of the call that I wasn't appreciating his being short with me. Doris was awesome and made my visit SOOOO much easier than I expected. I've used other storage companies for prior moves and have never had such a good experience. I'm lucky I stopped here first this time--I'd heard good reviews about Doris and she did not disappoint. She was so helpful and kind, and she made getting set up a breeze. It really was the easiest part of my day. Moving can be very stressful and unpleasant, and so I was blown away for this part of my move to be so easy. Please do yourself a favor, if you need storage, go to this CubeSmart location! P.S. You also can't beat the accessibility of the lot where the storage cubes are housed, and also the peace of mind from knowing there is security for your items.

The place was INFESTED with rats/mice!!! As soon as you walked in, there was an overwhelming stench…read moreof urine. Things were covered in droppings and several of our items were ruined with rat urine. You could literally hear them squeaking in the building as we were moving our stuff out. Told management and they didn't care, just passed along the insurance claim number. It took everything I had not to vomit!!!!

Rat and vermine infestation all through the property, which has caused health issues in my family,…read moreand prevented us from accessing the unit. Despite Public Storage management being made aware of this several times, they have made no attempts to remedy the situation, nor make rate adjustments. Instead of offering solutions or assistance, they charge more fees and do not help solve the problem. My family's health has been compromised, our belongings are being ruined by rats, etc and I am unable to remove our items on my own under these circumstances.

BE AWARE Extra Space will charge you hidden fees and not warn you about it. I was charged an…read moreadditional $120 without notice and they would not remove it. Plenty of units in the area. I'd recommend finding another one.

We rented 10x10 Aug 1 2022 already they're going up from $140 to $220 Oct 1, ridiculous ask…read morequestions would not recommend be careful

Book a storage was really easy. I loved the storage manager showed me around, storages to check my…read moreoptions. She was really helpful with all the questions i had. Provided me with free locks :D Storages are clean, big, just what i needed. I highly recommend this business.

Was the only place that I could find in Galveston county that had covered RV parking. Phillip was…read morevery helpful. Was over the phone. Came in, and he showed me around the property. Came back the next day to fill out the paperwork. So far so good

Well I been renting here off and on for over 7 years. And a few days ago a had the pleasure…read moremeeting the new property manager Abby. She was amazing great customer service friendly and explains everything to me made it easy to rent. And helped me find the right unit that would hold all my stuff (junk) lol. So I recommend when you come to the property. To speak with Abby.

Guardian self storage was a whole new ball game from customer service and satisfaction…read more Kelly helped me and was very communicative. There was not a time where she was like do this paperwork and stopped responding. She even gave me her number so if I needed to get in contact with her I can. She also is helpful with helping save and not making you feel pressured.

This was our first time using a storage unit. Our first call was to CubeSmart in on Hughes Ranch…read moreRoad. It was our first and only call we made. From our inquiry until the rental of our unit, Jennifer was absolutely amazing. We had conflicts with our work schedules and she was there every step of the way, returning our calls and answering our questions. Very pleasant experience. My. husband and I are very appreciative

My chapter needed a clean climate controlled storage unit and we stopped by CubeSmart…read more Josh was professional and very polite when answering all our questions. The facility is very clean and welcoming to all guests. Thank you for the superb customer service !!

Alex and Julie were professional and very helpful. Pleasant attitudes. They went the extra mile to…read moreensure all my needs were met. Thanks Alex and Julie.

What great service! It was raining when I arrived and the manager held the door open when I got…read moreout of my vehicle. He was very friendly and accommodating to my needs making the process painless!