Highly recommend this store. I came to make copies and fax paperwork for my insurance and they did…read moreeverything for me. Versus me doing it and not sure if both sides were done. I didn't get any names but both guys at front were very helpful and friendly

I prefer using this location if I need to ship anything with any of the carriers that pick up…read morethere. The employees are very nice, patient, and helpful!

How could you ever not mention awesome and great customer service, when we so easily recognized…read morethat which is poor. I attempted to drop off a package the day before to ship back Amazon, however everything the attendant told me was accurate and detailed. So, thank you and I was able to send the following day with no problem.. So, thank you! Until the next time, Bye- Bye!

The employees need training in how to interact with customers. Sloppy, slovenly appearance. Poor…read moreposture. Rude. Arrogant.

I realized I never reviewed them even though it was almost two years ago. But they were great!…read moreAnswered all my questions and the cost was clear and within my budget. They showed up on time (even early) and did everything quickly and efficiently. I felt bad because my new place didn't have the AC on (annoyingly) but they still worked and even worked around the two guys still working on my apartment (because my apartment wasn't ready even though they said it would be). Great service and I'm planning on using them again when I move soon!

Santiago's Team was first class…read more Good: - Showed up on time. - Great attitude from all the team members. - Handled with care. - Efficient with time. Bad: - None. Tip: - I would recommend using multiple people for a higher hourly rate. This was move 1 out of 2. Hope the 2nd round is just as smooth. Overall: I would recommend using this moving company.

0/10 Service & Customer Service. Do Not. Find another business. Pack-It Movers will anxiously take…read moreyour deposit to get you booked and never show up for the service. On Friday, I booked a move for today 10/19, 1-3 PM. At 12:16 PM Melvin called stating a driver would be reaching out to me soon. Melvin called back at 2:46 and said "yeah our guys are just backed up right now and won't be able to get to you until some hours, can you take a priority move for tomorrow?". After I said I could not, Melvin stated he was going to reach out to his "sister company" to get additional assistance. At 2:52 Edward called and casually stated "This is Edward, we'll be there in an hour". At 4:31 I called Melvin back and asked him what was the update with the sister company. He stated "let me call them and see". He called back less than 2 minutes later and casually said "yea our guys had an emergency on the way to you nobody is going to be able to move you today." This company treated me as if I was the problem when I paid for a service they were not able to render. Melvin knew at 2:46 PM they were not going to provide services, yet kept me waiting hoping I would settle for a "priority move" Monday. They were not apologetic about inconveniencing me, letting me know they do not think they are replaceable.

This moving company is great. First they'll come at least…read more1-2 hours late then they will begin complaining that the furniture is too heavy and they may not be able to lift it up to the next location. Next they'll will break your furniture in front of you and tell you that the it was previously broken and they will document it. Then they'll give up on dismantling furniture and make their customer help them with dismantling the furniture. I think this company is great at doing half ass jobs so keep that in mind when you hire this company if you are brave enough. They also held all of my furniture in there truck and drove off threatening to take my stuff unless I removed my original review

I was very disappointed with this company for many reasons. I arranged service from them to move my…read moremother and aunt from Houston to Texas city on July 8, 2021. The move will take place on 7-31-2021. We was ready. They was supposed to be there between 800and 830. As time went we did not hear from them I call my sister said they will be there at 845am. We was waiting patiently but still no show. When Mr. Patrick finally arrive he had an bad attitude with my mother that left her in tears. My nephew had to tell him not to talk to his grandmother like that. Mr. Patrick was very rude and disrespectful to customers. When I tried to call him and ask questions what happen he was rude to me and said"he was not moving us, find someone else and have a bless day. I was so up set for that kind of business. We are very good people and paying customers. He had no reasons being nasty to us. I was just trying to find out what happened because i was not there. I did not know nothing about his business. My God Sister recommend him. She even tried to call him. He block her number. I never did an view on any companies before however this company really hurt my family and me. Mommy had no business being left in . When you hurt my mother, you hurt me. He left us in a jam and I had to find another move company. It was a hell. Saturday and I could not find anyone or company to moved them. Thank God for another company that is coming on Monday to moved my mother to Texas city. So customers be careful when selecting companies do a job for you.

These folks are dishonest and stole my deposit and moving fee without finishing the job or…read moreassembling the furniture they agreed to do. They were a no show the first day and extremely late the second day. Never completed the job and did not reply to phone calls and text. Terrible experience!

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

Woweeeeee. We moved! Such a success. Rob and Troy were so amazing. The rearranged the bedroom…read morethree times for me and loaded the storage perfectly! I highly recommend them and will use them in the future. I have friends who will use them too! Great value. Great service. Thank you all!!!! Holly

Barkley was great at moving a piano for us. Very respectful, responsive and on time. Great overall…read moreand good value for the move!

Great job done fast and reliable and good with the details too!! Turned up in time and wrapped all…read moremy antique furniture beautifully

Furniture was totally damaged with these guys. A quote was given, but then on the day of the move…read moreafter being loaded revised up by 1000$ because their equipment wasn't suddenly available and had to be rented from budget. When confronted about our damaged furniture, we were told that was our fault. Will never use again. They are not answering text or voice messages since we want to file a claim.

If I could leave no star! I am disappointed in the service I…read morereceived in my recent move. I have never dealt with this kind of horrible customer service and moving company in my life. The moving company didnt show up the original date. I had to wait the next day. I have spoke with "Alex" 7134263222 several times trying to resolve issues that occurred during the move. My pottery barn sectional was stained, my stainless steel refrigerator is scratched and dented. I was over charged for labor. I was told I had to pay before the move was over because the office was closed and if I didn't pay. "Alex" was going to stop the movers and take my belongings that were still in the truck. I went with a more expensive moving company expecting a better experience than I did. I immediately contacted Alex via phone to tell him about my damages and overcharges now he is not accepting responsibility nor reimbursing me for the overcharged labor or any damages. He is trying to say my sectional was "stained" not damaged. Hmm that is damaged. And what about my brand new refrigerator it looks now like I bought it at a dent and scratch. Most importantly how are you not going to reimburse someone after you admittedly overcharged them? BE WARE ANY ONE THAT USES THIS COMPANY IT IS NOT SAFE OR PROFESSIONAL. I think he was trying and did take advantage of me because I'm a tiny little woman. I wish I would have saw the yelp review already filing a complaint with the same issues I had, before I used them. I did google review. I would just like to pay for the actual labor I received and get my Reimbursed overcharges back. I have left this review before but want to keep it active so people are aware of SCAM and to look at other people's reviews in google and yelp that pretty much had the same type of experience if he uses different company names I would google search his number just to be on the safe side. Hope this can help anyone Alex, Me and my husband did personal talk to you and you were our original moving company. And it was your movers that initialed the contract because the total hours to move was not accurate on the contract and it was me that asked the movers to correct the actual time it took and initial the corrections But I don't expect a honest reply or answer from you after having to deal with you and your company.

This is a long review. It is honest and fair. I am writing it let people know how bad a moving…read morecompany can be, or at least from my perspective. I hired this company based off their rate and nothing more. This was my first mistake. I should have read more into the reviews and dug into the company with the BBB and such. I wanted them to move my mother's thing into a storage room, as she was moving out to another home at a later time. I told them how many rooms, and told them I needed it all packed in boxes and plastic wrapped. I was quoted around $1,200.00 for it all. I thought that was a very good price due them not even seeing how much. We budgeted that money, and were ready to go. Well, I will stop there. I will let you read the email I sent to owner (Santos) and the sales rep (Alex) asked for some type of reimbursement for all poor work they did. - Start of Email- Dear Alex, Thank you again for trying to help us resolve all the issues we had with your company. We know that you guys want to make it right and have a good image for years to come. Please allow me to give you the list of all the issues we have had with the moving team you sent us, and at the end we will let you know what we would like to ask of you to make it right. Pictures will be attached. 1) I asked Alex for their best team and gave them over a week notice. This did not happen. The lead driver was 18 years, other was 16, and the guy that did not speak English was 47. It made it very difficult to communicate with them when asking them questions. 2) We requested the moving team to show up between 8-9am.. They showed up at 9:30am due to flat tires ... But was called at 9:05am about being 20 min late. 3) 40% of the time the other two stood around while the 18 year old did the wrapping for the items to be moved. He was sweating all over our stuff while he was using his body to hold things in place while he solo wrapped our belongings. 4) No mask or gloves at all while on site. No offer to wear any too. 5) They had no idea how to move mattresses. Mattress was bent in half when moving it. 6) Layed bed frame in against windows and blinds, damaging blinds and scratching windows in home. 7) One of them was on their phone watching YouTube while the others worked. 8) They had no care on how they handled our stuff until I complained to Alex about this. 9) We were charged 10.00 for each USED, dirty, and damaged moving blanket. 10) The 16 year old over used packing supplies... Used our rolls of tape too. 11) We paid for mattress bags as our beds would be moved to storage. They damaged the bags by putting holes in them. The response is we need to make holes in them in order to move them. They laughed at me when I told them "what's the point of it being a mattress bag if there is holes in them" 12) This may be standard, but they charge you 65.00 to come to your location to start. And change you 95.00 to clean their truck out (even if it was only 30% full... All boxed and sealed) We are requesting a refund off all packing materials and two hour refund of labor for a total of no less than $500.00 Please let us know how you would like to proceed. - End- The company did not offer to do anything about it. Santos said they would have our insurance company look into. Nothing was ever done. We even tried to dispute it with our credit card company, and they pushed their eligible contract back at us. PLEASE PLEASE use caution if you choose to hire this company. Besafe, and think about just moving the stuff yourself or friends.

What an efficient moving company!! My uncle recently moved from Houston to Melbourne to pursue real…read moreestate investments and was in need of moving and shipping his belongings. After speaking with other servicing companies, he found Sunset International Shipping. They went over the moving/shipping process, covered costs, and reassured my uncle that there was extreme care placed into the items being moved. After sorting out all the details, we set a date for the move. Upon arrival, the staff of Sunset assessed my uncle's belongings. There were very important pieces that required specific care such as the piano and the marble dining table. They kept open communication with us as they packed everything, making sure we were on board with the process. Once everything was packed, we thanked the moving crew for their attention to detail with my uncle's belongings. But you know what the best part is? When you reopen the packaged belongings and find that everything was in the same condition before the whole move. My uncle called me, saying he was extremely satisfied with Sunset!

We were so happy that everything went so well with the move that Sunset International Shipping…read moreperformed for us. If you are looking for an easy, hassle free move this is the place to call, We had a Huge Container needed to be Shipped from Australia to Houston. Once we called Sunset International Shipping and James took care of all our needs explained to us the procedure and timing of shipping and arriving. We decided to go with them after calling some of there former clients and got excellent recommendations. To conclude all our Items arrived with no damage and on the estimated date, We used the trucking on there website and we were contact a few times by Mina who kept updated from the first call. They were extremely polite and professional and I am so happy I called Sunset International Shipping I will never use another company.